Prevention of Future Deaths reports · 2022

Melanie Elms

Regulation 28 report to prevent future deaths, reference 2022-0079, written 7 Mar 2022. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report7 Mar 2022
Reference2022-0079
DeceasedMelanie Elms
CoronerJessica Russell-Mitra
Coroner areaCounty of Surrey
CategoryMental Health related deaths · Hospital Death (Clinical Procedures and medical management) related deaths · Railway related deaths
Sourcejudiciary.uk record · original PDF
Responses publishednone published

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

IN THE SURREY CORONER’S COURT 

IN THE MATTER OF: Melanie Jane ELMS 

__________________________________________________________ 

The Inquest Touching the Death of Melanie Jane ELMS 

A Regulation 28 Report – Action to Prevent Future Deaths 

__________________________________________________________ 

• SABP

1  CORONER 

J. Russell-Mitra HM Assistant Coroner, for the County of Surrey

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice 
Act 2009 and Regulations 28 and 29 of the Coroners (Investigations) Regulations 
2013. 

3 

INVESTIGATION and INQUEST 

An inquest into the death of Melanie Jane Elms was concluded on 15th April 
2021. 

I found that the cause of death was: 

I a Blunt chest and abdominal trauma 

 I concluded with a narrative conclusion as follows: 

Melanie Jane Elms was an informal patient at the Abraham Cowley Unit 
and  had a history of schizo-affective disorder and of suicidal attempts. On 
30th January 2018 she requested day leave from the unit for part of the day. 
A mandatory risk assessment which should have been undertaken by a 
nurse before Melanie left the unit was not carried out and consequently she 
was permitted to leave the unit without her mental state be assessed and 
therefore was unclear.  There was a failure by the Unit to record, consider 
and thereafter act upon concerns made to it by her husband regarding 
Melanie's welfare during the day.  At about 20.37, Melanie entered 

  After a short period spent on the 
whereupon she deliberately 

.  As a result she suffered 
fatal injuries that led to her death .Whilst her intention at the time of the 
event is unclear her mental health condition materially contributed to her 
death.  

I adjourned consideration of whether to write a report for the prevention of 
future deaths for further evidence to be provided.  

4  CIRCUMSTANCES OF THE DEATH 

i.)  Melanie struggled with significant mental health problems including 

schizo-affective disorder, alcohol addiction, depression and severe 
post-natal depression. Melanie had several admissions under the 
Mental Health Act 1983. She was married with one son.  

ii.)   On 21st July 2017 she was discharged from a two and a half year 

admission under the Mental Health Act 1983. Between 21st July and 
24th July 2017 she was discharged to a crisis house.  

iii.)  Her treating doctor had created a care package to allow Melanie to cope 

in the community. It included carers visiting Melanie every day. 
However, until they were able to start a short term arrangement was 
made. The proper package of care was never put in place.  

iv.) Between July 2017 and December 2017 Melanie and her family struggled 

with her return to the community and the limited package of care.  

v.)  Her husband struggled to support Melanie on the limited package of 

care she was receiving. He  made numerous calls to CMHRS asking 
for more support and more care particularly because Children 
Services’ concerns remained.  

vi.) On 2nd October after Melanie had been assessed by the HTT having 

 
 
 
 
 
 committed self-harm with suicidal intentions which she later denied, 
she was found a crisis house and Martyn asked for her to be allowed 
to stay longer but was told no. On 26th October Melanie with some 
insight asked to return to the crisis house.   

vii.)  As things unravelled for Melanie, on 9th December 2017 her husband 
and son returned to the family home to find it filled with black 
smoke. Fire services attended and found Melanie asleep upstairs and 
refusing to leave. She was responsible for starting the fire by putting 
cigarettes into the sink pipes. It is not clear if she knew what she was 
doing.  

viii.)  As a result of this incident, Melanie was admitted to Blake Ward, 

ACU as an informal patient.   

ix.) Due to the seriousness of the incidents in the family home some of which 
were in front of her son, and that the final incident had rendered the 
family home unliveable until made safe and refurbished, Children’s 
Services required stronger measures in place to protect 
. These 
included a Non-Molestation Order and Occupation Order.  

x.)  On 22nd December 2017 Melanie’s treating doctor was changed to 

someone who did not have a detailed knowledge of her last 
admission.   

xi.) As an informal patient, Melanie was allowed leave unrestricted. There 
seemed from the evidence at that time to be a culture that informal 
patients were not challenged about leave and therefore although 
there were some  checks that were in place were not being performed 
as rigorously as they could have been. The “walk book” the record of 
those on leave from the ward is a sparse document and no recording 
of risk is made on the face of it. This along with a number of other 
things has been changed subsequent to Melanie’s death.   

xii.) 

 On 15th December Melanie had leave and she had been expected 
back at 18.25. By 2200 the ward staff started to call Melanie’s phone 
and her husband’s phone. Her husband had not been notified of her 
leave. She was found at 2300 to have returned to the fire-damaged 
home address intoxicated and distressed and she reported to her 
husband that she was having a miscarriage and was bleeding. 
Ambulance and police attended and Melanie was found to have  
wound. Melanie was returned via A&E to Blake Ward. There were 
reports that she had smashed things in the house. Melanie was not 
pregnant and had not been.   

xiii.)  Between the 16th and 19th December nurses were concerned she 

would abscond and used their temporary holding powers to stop her 

 leaving.   

xiv.)  On 19th December she used her leave at around 1330. The ward 

received a telephone call that Melanie was in the local pub and was 
behaving bizarrely. Staff had to retrieve her from the pub.   

xv.)   She had leave between 22nd and 24th December without incident.  

xvi.)  On 29th December Melanie used leave and did not return on time, 
concerns were raised at 2200 and she was classified as a missing 
person.  The ward received a telephone call from  A&E where 
Melanie had gone because she was concerned she was having a 
miscarriage. Melanie was not pregnant and had not been.   

xvii.)  Melanie had two further periods of leave which went without 

incident.   

xviii.)  On  10th Jan 2018 – a Child Protection Meeting about her son was 

convened and Melanie did not attend but was very distressed and 
angry about it. She used leave at 1300 and stayed out half an hour 
beyond the expected time intoxicated.   

xix.)  On 13th January she used leave for an hour without any incidents On 
16th January 2018- she used leave and called the ward to say she 
would be late. She had attended the temporary accommodation 
where her family were staying.. Melanie was alleged to have broken 
glass and assaulted police officers and she was taken into police 
custody. Melanie was bailed and returned to the ward on 17th.   

xx.) On 19th January and 21st January – she used leave without incident. On 22 

January Melanie went out early and did not return until 2100.  On 
23rd January she went out several times, no issues  On 25th January- 
Melanie went on leave and returned smelling of alcohol and was 
abusive to staff  

xxi.)  On26th January- her husband called the ward because Melanie was 

expressing suicidal intetions.  On 27 January- although described as 
agitated and erratc, she used leave without issues On 28th January- 
she used leave and was irritable and aggressive on return. On 29 
January she used leave no issues  

xxii.)  On one of the leaves, not clear which one, Melanie was wandering in 
Ottershaw and was found in the dark by a mechanic who helped her 
to return to the ward.   

xxiii.)  On 30th January 2018 Melanie was RAG rated green. This has been 

explained as a traffic light system of risk which is given to each 
patient daily.  The ward was very busy and her allocated nurse was 

 unable to go through Melanie’s care plan with her. The ward was 
also reliant on agency nurses: they were qualified to do the work but 
were not allowed access to the computer recording system for 
putting notes onto the system.   

xxiv.)  Melanie went on leave at some point during the day shift. The only 

recording of this in the notes is retrospectively. The walk book which 
is a handwritten document filled in by the nurse who is signing any 
person out of the ward and which should include details of when the 
person is expected back and what they were wearing so that a 
missing person report can be filed with the police if any when 
necessary.  

xxv.)  However, on the 30th January 2018 no risk assessment was 

undertaken of Melanie before she left the ward. There is no walk 
book for her and no trace of the nurse who granted her leave on that 
day.   

xxvi.) 

 What is known about 30th January 2018: Melanie went to the 
Sainsburys in Chertsey and rang her husband to tell him that she 
couldn’t get back to the ward and that she felt weird. She did not 
describe or explain how. It was unclear why she couldn’t get back as 
it was a short walk away. She was asking to be picked up. Her 
husband was not able to pick her up due to commitments to their son 
and because of how he had been advised to handle Melanie’s 
requests.  This was at about 16.30.   

xxvii.)  Melanie’s husband called the ward just after this call. The Systemone 

notes written retrospectively on 31st refer to a call at 20.30 from her 
husband. An agency nurse took the call but the notes about it were 
entered by the allocated nurse from what she had overheard.    

xxviii.) Melanie’s husband called again around 20.00 and this is supported 

by the retrospective entry although that is timed as being at 20.30 but 
is not a contemporaneous record. By this time the night shift staff 
were on duty and Melanie had still not returned. Her husband was 
concerned that she had been a short walk away from the facility at 
16.30 wanting to return and 3 1/2 hours later had not returned.   

xxix.)  At about 20.00 her husband received a telephone call from his local 

gym where both he and Melanie were regular members. Melanie had 
asked the gym to use the phone and she had called Melanie’s 
husband. Melanie said she was trying to find her mum and couldn’t 
find her. Melanie’s mum lived in a house in Thames Ditton. 
Melanie’s husband tried to ascertain if Melanie had been drinking 
and where she had been since her last call. She became impatient and 

 handed the phone back to the gym receptionist who stated that 
Melanie was saying she was going to get a taxi and no longer wanted 
a lift. Melanie’s husband telephoned the ward again to say where she 
was and what had happened.   

xxx.)  Melanie’s husband was concerned about Melanie and thought given 

the mention of her mum that Melanie might have been at her mum’s. 
He called her mum but Melanie was not there and had not been in 
touch and her mum was angry and refused to go to the end of the 
road to look for Melanie.   

xxxi.)  Melanie’s mum told her son who lived with her about the call and 

they made a plan with Melanie’s husband about where to search for 
her and began looking for her.   

xxxii.)  A train driver was driving the 20.54 Hampton Court to Waterloo 
 and it had left Hampton Court station to 

train with headcode 
begin its journey. It was clear dark dry evening. The train had 
conducted a running brake test just after leaving Hamptin Court 
station. The journey between Hampton Court station and Thames 
Ditton Station was about two minutes. The train had not yet reached 
the far end of the station platform known as the country end so no 
part of the train was yet adjacent to the platform. The train driver 
described seeing a woman 

emergency brakes. 

 As soon as he saw her he applied the 

xxxiii.) There was not enough time for the train to stop. The train struck the 

woman, who was later identified via fingerprints as Melanie, and her 
body came to rest under the second or third carriage of the train. 
ROLE was declared at 21.30 by a paramedic.   

xxxiv.)  Among her belongings some notes were found that seem to be 

addressed to her son. These notes do not look as if they were written 
all at the same time. They cannot be classified as suicide notes and do 
not disclose an intention to commit suicide. They do show a 
distressed state of mind.  

xxxv.)  From what can be ascertained from toxicology results she had in her 

system some of her therapeutic medications at a therapeutic dose. She 
also had a blood alcohol of 68 ml/dL this is a low concentration and she 
would not have been likely to have been intoxicated on this 
concentration, particularly given her tolerance to alcohol. However, the 

 
 
 
 
   
 toxicologist is also unable to say if there had been an excess ingestion of 
drugs due to the effect of rapid death. There is no evidence that Melanie 
was under the influence of drugs or that she had ingested a larger 
quantity than her usual therapeutic dose as dispensed at the ACU.    

5  CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to 
concern. In my opinion there is a risk that future deaths could occur unless 
action is taken. In the circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  –  

1.  The care package arranged for Melanie following discharge from lengthy 
in-patient admission was not followed and was altered to something 
which the treating doctor did not consider adequate. 

2. 

 The walk book was not properly completed.  

3.  There was no extra planning for changes in circumstances: Melanie faced 
never being allowed to return to family life with her husband and son 
due to Child In Need proceedings; changes in medication and less 
support from family due to the Social Services requirements.  

4.  There was no missing person plan in place with timeframe and steps of 

escalation for Melanie’s leave. 

5.  Risk assessment prior to leave was not adequate.  

6.  Risk assessment prior to leave was not recorded. 

6  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe 
your organisation has the power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this 
report. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, 
setting out the timetable for action. Otherwise you must explain why no action 
is proposed. 

  
 
 
 
 8  COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following 
Interested Persons;  

.  

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or 
summary form. He may send a copy of this report to any person who he 
believes may find it useful or of interest. You may make representations to me, 
the coroner, at the time of your response, about the release or the publication of 
your response by the Chief Coroner. 

9 

Signed: 

J. Russell-Mitra 

Dated this 7th March 2022.

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