Prevention of Future Deaths reports · 2022

Zoltan Torok

Regulation 28 report to prevent future deaths, reference 2022-0088, written 21 Mar 2022. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report21 Mar 2022
Reference2022-0088
DeceasedZoltan Torok
CoronerIan Wade QC
Coroner areaBerkshire
CategoryRoad (Highways Safety) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Reading Town Hall 
Blagrave Street 
Reading 
Berkshire 
RG1 1QH 
DX 40124 Reading Castle Street 

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1.  HIGHWAYS ENGLAND 

1 

CORONER 

I am Ian Wade QC, Assistant Coroner for the area of Berkshire 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 
2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 
http://www.legislation.gov.uk/uksi/2013/1629/part/7/made 

3 

INVESTIGATION and INQUEST 

On 17th May 2021 I commenced an investigation into the death of Zoltan TOROK, 
aged 42. The investigation concluded at the end of the inquest on 18th March 2022. 

The conclusion of the inquest was that Zoltan died on the 7th May 2021 on the M4 
motorway, Junction 5 towards Junction 6, Slough Berkshire from multiple injuries in a 
Road Traffic Collision. 

4 

CIRCUMSTANCES OF THE DEATH 

On 7th May 2021 at about 3pm Zoltan was driving his Honda motorcycle at a lawful 
speed westbound on the M4 motorway in the inner slow lane, along a part of the 
highway under construction and adaptation to be converted to a smart motorway, and 
which therefore had no hard shoulder/safety lane to his nearside, when he came upon 
a Land Rover Discovery motorcar which had suffered an unexpected and inexplicable 
mechanical defect rendering it not possible for it to proceed to a refuge but compelling 
it to come to a stop and remain broken down in the same westbound inner lane, just 
short of the exit sliproad at Junction 6. The driver and passenger of the Land Rover 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 were able to leave the vehicle and find safety beyond the roadside barrier but their 
presence standing by the side of the motorway momentarily distracted Zoltan’s 
attention from the road ahead and he rode into the rear of the stationary Land Rover 
without decreasing his speed, causing catastrophic multiple injuries from which he 
died in the highway. 

5 

CORONER’S CONCERNS 

During the course of the Inquest the evidence revealed matters giving rise to concern. 
In my opinion there is a risk that future deaths will occur unless action is taken. In the 
circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows: – 

(1)  On the date of the death the particular section of the M4 motorway was not 

completed as a smart motorway, but was substantially in course of 
conversion such that to all intents and purposes it had the intended 
characteristics of a smart motorway, specifically that there was no run-off lane 
or safety lane or hard shoulder, but all lanes were running lanes.  The edge of 
the near side of the inner lane was a solid continuous concrete wall.  The 
inquest heard evidence from the police collision investigator that the collision 
would not have occurred if the broken down Land Rover had been able to pull 
out of the running lane into a refuge or onto a traditional hard shoulder. 
(2)  The hazard created for moving traffic by the obstruction of the stranded 

vehicle was compounded by the unexpected proximity of the occupants from 
the stranded vehicle standing immediately next to the running lane, albeit on 
the safe side of the barrier, which is likely to have been distracting to drivers 
moving at a typical and lawful motorway speed, and on the evidence was a 
distraction to the deceased. 

(3)  In addition the court heard evidence from an experienced qualified 

mechanical engineer, fellow of the Institute of Mechanical Engineers,  with 
over 40 years of professional engagement in the motor industry, that the 
policy of mixing smart motorways with traditional hard shoulder motorways 
created a latent risk that road users will become accustomed to treating the 
left or inner lane of motorways as a live running lane even when it remains a 
conventional hard shoulder, thereby endangering road users who have to pull 
off the road onto the hard shoulder. 

(4)  The essential purpose of a motorway as a multi-lane high speed direct 

communication between locations likely to be long distances apart is both 
undermined, and has a tendency to potentiate risks to road users, if the 
running lanes are liable suddenly and unexpectedly to become blocked in a 
dynamic situation, with no refuge available to the stranded vehicle. 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you have 
the power to take such action. 

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 16th May 2022. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting 
out the timetable for action. Otherwise you must explain why no action is proposed. 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to 
the deceased.  I have also sent it to Sergeant 
Valley Police Serious Collision Investigation Unit who may find it useful or of interest. 

 of the Thames 

 the wife of 

I am also under a duty to send the Chief Coroner a copy of your response. 

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it 
useful or of interest. You may make representations to me, the coroner, at the time of 
your response, about the release or the publication of your response by the Chief 
Coroner. 

9 

Ian Wade QC 
Assistant Coroner for Berkshire 

21st March 2022 

3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Smart Motorways (PDF)
Our ref: 
Your ref: 

GC/RC/NM/Mr Zoltan Torok 
00803-2021 

Mr Ian Wade QC 
Assistant Coroner for Berkshire 
Reading Town Hall 
Blagrave Street 
Reading 
Berkshire 
RG1 1QH 

RE: Death of Zoltan TOROK 

Dear Sir, 

Director Smart Motorways 
Programme 
National Highways 
5th  Floor 
2 Colmore Square 
Birmingham 
B4 6BN 

27th June 2022 

I  write  further  to  your  letter  dated  11  May  2022  seeking  our  further  response  to  your 
concerns with regard to the  removal of the hard shoulder, which is a feature  of all lane 
running (ALR) smart motorways. 

As you recognise in your response, the section of the M4 within which Mr Torok met his 
tragic death was not at the time operating as a smart motorway (and so did not have the 
features of a completed section of an ALR smart motorway), but instead had temporary 
traffic  management  arrangements  in  place,  necessary  for  completing  roadworks  safely 
and consistent with those found in sections of roadworks across the whole of the Strategic 
Road  Network  in England. As you  will  appreciate,  we were not  involved  in the  inquest, 
but from what we know about the tragic incident, we do not believe we should have taken 
or  need  to  take  any  additional  actions  in  response  and  your  understanding  of  National 
Highway’s position is correct. 

We note from your response that you are interested to understand more about the safe 
operation of ALR smart motorways. Should it assist, we have provided some additional 
information below about the features of a completed section of an ALR smart motorway. 

Where the hard shoulder has been converted to a traffic lane, there is a system of inter-
related  features,  working  together  to  help  reduce  congestion  and  help  keep  drivers 
moving safely.  This includes: 

  variable speed limits to help keep traffic moving and reduce stop-start traffic 
  clearly signed and orange-coloured emergency areas set back from the road and 

with telephones linking directly to our control rooms 
  detection systems to monitor traffic for changes in flows 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
   CCTV  cameras  that  our  operators  are  able  to  move  and  zoom  to  monitor  and 
manage  congestion  and  incidents,  where  notified.  The  system  has  the  ability  to 
see 100% of the carriageway 

  signs and signals to provide better information to drivers which can alert drivers to 
hazards  ahead  and  display  Red  X  signs  to close lanes  to  other  traffic  when  a 
stopped vehicle is identified 

  enforcement cameras to deter the minority who break speed limits and ignore Red 

X signs 

To  further enhance safety,  we are also rolling  out  a relatively  new technology, a radar-
based  stopped  vehicle  detection  (SVD)  system,  on  ALR  sections  of  smart  motorway 
which  will  allow  us  to  detect  stopped  vehicles.  We  have  committed  that  by  the  end  of 
September  2022  SVD  will  be  in  place  on  every  operational  all  lane  running  smart 
motorway and no new ALR schemes will open without it. 

This technology does not exist on  other high-speed roads. On ALR sections, it adds  to 
the  system  of inter-related features to further  reduce the  risks associated  with live lane 
stops. The SVD system identifies a stopped vehicle and provides an alert to our regional 
control room.  At the same time, it automatically sets a message sign to warn of a report 
of obstruction, whilst the alert is verified by an operator. This enables us to respond more 
quickly through the setting of Red X signals to close lanes (with associated messages, to 
warn approaching traffic), adjusting speed limits, and deploying traffic officers. 

In addition, you may not be aware that a significant amount of changes have been made, 
and continue to be made, to smart motorways. 

It  is  now  two  years  since  the  Transport  Secretary  published  the  Smart  Motorway 
Stocktake and Action Plan1, which set out the Government's 18 point action plan to further 
improve  safety  on  smart  motorways.  Last  year  we  published  the  smart  motorways 
Stocktake first year progress report2  detailing our progress in delivering those actions. 

In September 2021, the Office of Rail and Road (ORR) published an independent review 
on the available safety evidence for smart motorways. This review found no errors in our 
underlying  calculations,  and  that  the  comparisons  about  the  relative  safety  of  ALR 
motorways were made in an appropriate way. 

Over  the  past  year,  the  Transport  Select  Committee  (TSC)  completed  an  inquiry  and 
published its report into the ‘Rollout and safety of smart motorways’. In response to that 
report,  the  Government  agreed  to  all  the  TSC’s  recommendations.  We  welcomed  the 
TSC’s  scrutiny  and  we  are  fully  committed  to  playing  our  part  in  taking  forward  all  the 
recommendations. These included pausing the roll out of new ALR smart motorways until 
five years of safety and economic data is available for schemes opened before 2020. 

1 https://www.gov.uk/government/speeches/strategic-roads-update-smart-motorways-evidence-stocktake 
2 https://nationalhighways.co.uk/media/bb4lpkcp/smart-motorways-stocktake-first-year-progress-report-2021.pdf 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
  
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 On  12  May  2022  we  published  our  Smart  motorways  stocktake  second  year  progress 
report3. It set out our continued progress since 2021 and the latest safety data for 2016 
to 2020. It also sets out our additional commitments to further enhance the safety of, and 
further  improve  public confidence  in,  smart  motorways  following  the  2021  TSC  inquiry. 
For the latest analysis presented in our May report, we used an extended range of metrics 
to  understand  road  safety  across  road  types.  This  followed  a  safety  evidence  review 
carried out by the Office of Rail and Road in 2021, and is because robust and transparent 
safety data,  along  with the  delivery  of  our actions,  is critical  in further  increasing  safety 
and confidence in our roads. To gain further confidence in the safety conclusions of this 
report,  we  worked  closely  with  ORR,  who  undertook  additional  independent  assurance 
for the supporting analysis in March 2022. 

The  latest  data  shows  that,  overall,  in  terms  of  serious  or  fatal  casualties,  smart 
motorways  are  our  safest  roads.  We  are  continuing  our  work  to  make  them  our  safest 
roads in every way. We are doing this by making further improvements across our smart 
motorway network and delivering the actions committed to in the 2020 Action Plan. 

Over the past year we have made the following further improvements across our smart 
motorway network. As of February 2022, we have: 

  worked to put SVD technology in place on over 100 miles of ALR motorway 
 

installed more than 330 additional signs so that drivers will almost always be able 
to  see  a  sign  informing  them  of  the  distance  to  the  next  place  to  stop  in  an 
emergency 

  upgraded  96%  (92)  of  enforcement  cameras on  smart  motorways  so  they can 
be used, and enforced by the police, to detect vehicles passing under a Red X or 
entering a lane beyond a Red X 

  we have also provided more information to drivers aimed at increasing awareness 
of how to drive on motorways. The update to The Highway Code, the launch of the 
‘Driving on motorways’ hub4  and our road safety campaigns have reached drivers 
up and down the country to provide a better understanding, and help increase their 
confidence, when travelling on all roads. 

It remains too early to quantify the effect of all the actions we have delivered. But we will 
continue to monitor and evaluate the safety of our network over the coming years and in 
so doing expect those effects, plus any other actions that we take, to be reflected. 

Despite  good  progress,  we  are  not  complacent,  and  we  continue  to  put  safety  first  to 
further increase drivers’ confidence in the motorway network. By the end of September 
2022, we will have: 

3 https://nationalhighways.co.uk/media/uivj2zem/smart-motorways-stocktake-second-year-2022.pdf 
4 https://nationalhighways.co.uk/road-safety/driving-on-motorways/ 

3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
   completed the roll-out of SVD on more than 200 miles (in total) of ALR motorway 
meaning  stopped  vehicle  detection  is  in  place  on  every  existing  ALR  smart 
motorway 

  completed the installation of extra signs, so drivers will almost always be able to 
see  a  sign  informing  them  of  the  distance  to  the  next  place  to  stop  in  an 
emergency 

  completed the upgrade of all enforcement cameras to enable them to be used, and 
enforced by the police, to detect vehicles passing under a Red X or entering a lane 
beyond a Red X. This will further increase the safety of drivers, their passengers, 
road workers and emergency services 

In  addition  to  all  of  the  above,  working  with  Government  we  have  committed  to  make 
further  changes  to  ALR  smart  motorways.  This  includes  delivering  a  £390  million 
programme to install additional emergency areas across operational sections.  Our smart 
motorways  stocktake  second  year  progress  report  details  all  the  work  we  are  doing  to 
continue to make enhancements to our smart motorway network. 

We  believe  that  our  actions  are  having  an  effect  and  will  continue  to  make  a  positive 
difference to people’s journeys. The risk of an accident on a motorway compared to other 
roads remains low, but we want to make this figure as close to zero as possible. 

We are determined to do all we can to help drivers feel safe and be safer on all our roads, 
and  I would like to assure you that  safety is at  the forefront  of every decision  we make 
and we are committed to the safety of everyone who uses our roads. 

Every road death is a tragedy and our deepest sympathies remain with the family of Mr 
Torok. 

Yours sincerely 

Director – Smart Motorways Programme 
Email: 

4

Related reports

Other reports by Ian Wade QC

See all →

More reports categorised “Road (Highways Safety) related deaths”

See all →

Track Road (Highways Safety) related deaths

See every Prevention of Future Deaths report matching Road (Highways Safety) related deaths, and how often a new one appears.

What would an alert for this have sent me? Search the full text

Free to try — the preview shows the real matches and how many arrived in the last 12 months. Your first email alert is free.

These reports are published by the Chief Coroner's office at judiciary.uk and are © Crown copyright. The text here is reproduced from the published PDF so it can be searched. If something on this page is wrong, or you are a person named in it and want it reviewed, email drcjar@gmail.com and we will act promptly.