Prevention of Future Deaths reports · 2022

Vilem Bock

Regulation 28 report to prevent future deaths, reference 2022-0127, written 28 Apr 2022. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report28 Apr 2022
Reference2022-0127
DeceasedVilem Bock
CoronerAlison Mutch
Coroner areaManchester South
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: NHS England 

1  CORONER 

I am Alison Mutch, Senior Coroner, for the Coroner Area of Greater Manchester 
South 

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice 
Act 2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations 
2013 

3 

INVESTIGATION and INQUEST 

On 10th June 2021 I commenced an investigation into the death of Vilem Bock. 
The investigation concluded on the 14th February 2022 and the conclusion was 
one of Narrative: Died from the consequences of anticoagulation given for a 
week when there was a delay in a CTPA being performed due to arrangements 
to overcome a language barrier not being made at the time the CTPA was 
arranged. 
The medical cause of death was 1a Multiorgan failure ;1b Sepsis; 1c Infected 
retroperitoneal haematoma following anticoagulation therapy on background of 
community acquired pneumonia with thrombocytopenia  

4  CIRCUMSTANCES OF THE DEATH 

Vilem Bock had very limited English and needed family support or an 
interpreter/interpretation service to communicate effectively and to give consent 
for treatment. He was admitted to Tameside General Hospital and treated for 
sepsis. On 18th May 2021 it was suspected he had a pulmonary embolism (PE). 
He was commenced on anticoagulation medication. An inpatient CTPA was 
arranged for the next day. On 19th May 2021 the CTPA did not take place 
because no arrangements had been made for an interpreter to be present and 
the interpretation tool was not utilised. The radiology team decided that 
necessary checklist could not safely be completed due to this. The scan did not 
then take place until 25th May 2021. No PE was found when the CTPA was 
undertaken, and anticoagulation was stopped immediately. On 25th May he had 
abdominal discomfort and an urgent CT scan on 26th May confirmed a large 
retroperitoneal haematoma caused by the anticoagulation medication he had 
been on whilst awaiting the CTPA. He deteriorated as a consequence of the 
haematoma. He developed new symptoms of sepsis and on 2nd June an 
infected para-rectal haematoma was identified as the cause of the sepsis. On 
4th June he was operated on to try to clear the infection and formation of 
defunctioning colostomy. He continued to deteriorate post operatively and died 
at Tameside General Hospital on 6th June 2021.  

1 

 5  CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to 
concern. In my opinion there is a risk that future deaths will occur unless action 
is taken. In the circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  –  

1.  The Trust in question has taken steps since the death of Mr Bock to 
improve the identification of the need for an interpreter to prevent 
language being a barrier to access to treatment. However, it was unclear 
from the evidence given that from a national perspective there were 
protocols in place to ensure that other Trusts would avoid a similar 
situation arising where language was a barrier to accessing care    

6  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you 
have the power to take such action.  

7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this 
report, namely by 23/06/2022. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, 
setting out the timetable for action. Otherwise, you must explain why no action is 
proposed. 

8  COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following 
Interested Persons namely, 
General Hospital who may find it useful or of interest. 

 (NOK) and Tameside 

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or 
summary form. He may send a copy of this report to any person who he 
believes may find it useful or of interest. You may make representations to me, 
the coroner, at the time of your response, about the release or the publication of 
your response by the Chief Coroner. 

9 

Alison Mutch 
HM Senior Coroner 
HM Coroner’s Court Manchester South 

2

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from NHS England (PDF)
To: 

Ms Alison Mutch  
Manchester South Coroner’s Court, 
1 Mount Tabor Street,  
Stockport, 
SK1 3AG 

NHS England 
Wellington House 
133-155 Waterloo Road 
London 
SE1 8UG 

8 September 2022 

Dear Ms Mutch, 

Re: Regulation 28 Report to Prevent Future Deaths – Vilem Bock who died on 
6 June 2021 

Thank  you  for  your  Report  to  Prevent  Future  Deaths  (hereafter  “Report”)  dated  28  April  2022 
concerning the death of Vilem Bock on 6 June 2021. I would like to express my deep condolences 
to Vilem’s family.  

I note the inquest concluded that Vilem Bock died from the consequences of anticoagulation, given 
for one week between 18 and 25 May 2021, when there was a delay in a CT pulmonary angiogram 
(CTPA) scan being performed due to arrangements for an interpreter not being made at the time 
the CTPA was arranged. 

Following  the  inquest,  you  raised  concerns  in  your  Report  regarding  whether,  from  a  national 
perspective,  there  were  protocols  in  place  to  ensure  that  other  Trusts  would  avoid  a  similar 
situation arising where language was a barrier to accessing care. 

Nationally,  there  is  a  protocol  for  Trusts  to  access  translation  services:  Interpretation  and 
Translation  Services  -  NHS  SBS.  The  Interpretation  and  Translation  Services  Framework 
Agreement  provides  a  variety  of  translation  and  interpretation  services.  The  services  on  this 
framework  agreement  include  face  to  face  (spoken  language),  British  sign  language  (BSL), 
telephone  interpretation  and  translation,  document  translation,  plus  video  translation  and 
interpretation. NHS staff are able to contact the service to secure interpretation services.  

The  Tameside  and  Glossop  Integrated  Care  Foundation  Trust  (TGICFT)  have  also  shared  the 
following information with the Clinical Commissioning Group that commissions the services:  

The following actions have been taken by TGICFT in relation to the provision of interpreters and 
translation services, and in disseminating the learning across the relevant teams in relation to the 
inquest:  

• The TGICFT interpretation and translation policy was reviewed in regard to the systems

and processes used for booking interpreters, to ascertain if this was a potentially
contributory factor.

  
 •  Currently the Trust has a contract with DA Languages to provide interpretation and 

translation services. This includes the provision of face to face interpreting, telephone 
interpreting and the use of video interpreting. As part of the contract, ongoing 
conversations are taking place to see how additional mobile applications can be used to 
access interpreters in unplanned situations. 

•  A 7-minute briefing of the learning from local investigations and the inquest was 
completed, and this has been shared with the relevant staff. The importance of 
documentation reiterated through the sharing of this briefing was also directly discussed 
with staff, and this was led by a senior clinical lead.  

•  The investigation outcome will be shared as part of the Clinical Support Services Quality 
and Safety Meeting for awareness and learning, to help identify any similar instances or 
themes that need responding to.  

•  Reflective discussions have been held with the staff involved from the Booking and 

• 

Scheduling Team within Radiology. Additional learning is also being shared Trust-wide 
regarding how to access interpreters.  
Interpretation services have been included in the Monthly Quality Assurance audits. 
Question 38 currently reads: ‘Are Staff able to describe how they would access translator 
services?’. Additional information on how to access interpreters has been created to 
support staff awareness and learning.  

•  Specifically, within the Radiology Department, it has been agreed that the booking clerk 
will oversee any translator booking as part of their role and administrative duties. This 
responsibility to book interpreters is a requirement of ward staff.  

An assurance review by the CCG in May 2022 has confirmed that all changes have been made. 
Future assurance reviews will be arranged to ensure that the changes have been embedded. 

I would also like to provide further assurances on the national NHSE work taking place around the 
Reports  to  Prevent  Future  Deaths.  All  reports  received  are  discussed  by  the  Regulation  28 
Working Group, comprising Regional Medical Directors and other clinical and quality colleagues 
from across the regions. Trusts have been encouraged to review their systems and processes for 
interpreters to avoid a similar situation arising. This ensures that key learnings and insights around 
events,  such  as  the  sad  death  of  Mr  Bock,  are  shared  across  the  NHS  at  both  a  national  and 
regional level, and helps us to pay close attention to any emerging trends that may require further 
review and action.  

Thank you for bringing this important patient safety issue to my attention and please do not hesitate 
to contact me should you need any further information. 

Yours sincerely,  

National Medical Director 

2

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