Prevention of Future Deaths reports · 2022

Laura Medcalf

Regulation 28 report to prevent future deaths, reference 2022-0128, written 28 Apr 2022. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report28 Apr 2022
Reference2022-0128
DeceasedLaura Medcalf
CoronerAlison Mutch
Coroner areaManchester South
CategoryHospital Death (Clinical Procedures and medical management) related deaths · Mental Health related deaths · Suicide (from 2015) · Alcohol, drug and medication related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO:  The Secretary of State for The Department of 
Health and Social Care. 
CORONER 

1 

I am Alison Mutch, Senior Coroner, for the Coroner Area of Greater Manchester South 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013 

3 

INVESTIGATION and INQUEST 

On 18th February 2021 I commenced an investigation into the death of Laura Jane 
Medcalf. The investigation concluded on the 8th April 2022 and the conclusion was one 
of Narrative: Died from suicide contributed to by a failure by mental health 
services to recognise her deteriorating mental health and the increased risk she 
presented and to take effective steps to reduce the risk. 
The medical cause of death was 1a Multi organ Failure; 1b Hypoxic Brain 
Injury;1c Asphyxiation on background of gabapentin toxicity  

4 

CIRCUMSTANCES OF THE DEATH 

Laura Jane Medcalf managed her mental health through exercise and controlling 
her food intake. The onset of Covid-19 restrictions and surgical interventions for 
her hydrocephalus meant that the routine she had relied on to manage her mental 
health was not available to her. 
 On 3rd December 2020 after considering taking her own life for a number of 
weeks Laura Jane Medcalf took an overdose of paracetamol. She was taken to 
Salford Royal Hospital after she told her family what she had done. On 4th 
December 2020 she was assessed as requiring a mental health bed. She 
consented to a mental health in-patient stay but would have been sectioned had 
she not consented. Shortage of mental health beds meant she was kept at Salford 
Royal Hospital until moving to a bed on the Medlock Ward on 10th December 
2020.  
She was discharged on 16th December 2020.  
On 17th December 2020 she was assessed by the home-based treatment team 
who identified she needed to be re-admitted to the Medlock Ward. Whilst 
waiting for a bed she went to went to hospital due to concerns about keeping 
herself safe. She was readmitted to the Medlock Ward as a voluntary patient. She 
continued to be prescribed medication including gabapentin. She had disclosed 
that the discomfort from that neurosurgery had impacted her mental health. There 
was a failure to follow up a referral to the neuro team, this did not contribute to 
her death. 
 On 16th January 2021 she told staff on the ward she had taken a paracetamol 

1 

 overdose and drunk vodka whilst on the ward. She was taken to hospital for 
treatment.  
On 22nd January 2021 she returned to the Medlock ward. On 31st January 2021 
she was found in her bed with a 

 There was a failure to complete a Datix incident form in compliance with trust 

policy.  
On the afternoon of 9th February 2021, she was found in bed in her room with a 

. She remained on level 3 

observations and her room was searched. A risk assessment completed on 9th 
February recorded this incident but failed to analyse or explore how this 
impacted her risk. On the evening of 9th February about 8pm there was a further 
incident when she was found on checks by staff in her bed with a 

. Her room was not searched. She was moved to 
level 2 observations but there was a failure to follow the trust policy in how these 
observations were implemented or subsequently stopped. On a check 
approximately 10 minutes later on 9th February 2021 she was again found with a 

. Her rom was searched again. 
There was a failure to record these in a risk assessment or to adequately assess 
how the three incidents reflected a deterioration in her mental health and 
impacted on the risk she presented or how to mitigate further the risk of carrier 
bags. 
 On 14th and 15th February 2021, she was declining food according to the food 
charts. This was not recognised as a potential symptom that could reflect a 
deterioration in her mental health. On 14th February 2021 she told staff that she 
had had a day of bad thoughts. There was a failure to explore this or to assess If 
this presented an increased risk.  
On 15th February 2021 she told staff she had had a bad day. There was a failure 
to link this to the disclosure of 14th February, to then explore this disclosure with 
her or to re-assess the risk she presented. 
 On 17th February 2021 on a level 3 check at about 12:10 am Laura Jane 
Medcalf was found in her bed in her room with a 

 Attempts were made to resuscitate her and she was transferred 

to Manchester Royal Infirmary. She died there on 17th February 2021.  
A post-mortem examination included toxicology. It was found that she had an 
above therapeutic level of gabapentin in her system. Staff on the ward had failed 
to identify that she had possession of gabapentin in her room. She had died from 
a hypoxic brain injury caused by asphyxiation on a background of gabapentin 
toxicity.  
A search of her room by GMP also found a 
table and a 
possession of.  

 in her dressing gown that staff had not realised she had 

 in her bedside 

5 

CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to concern. In 
my opinion there is a risk that future deaths will occur unless action is taken. In the 
circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  –  

1.  The inquest heard that Laura Medcalf was kept in an acute hospital setting at 

Salford Royal Hospital awaiting a mental health bed due to a shortage of mental 

2 

 
 
 
 
 
 
 
 
 health beds. The inquest heard that there is a national shortage of inpatient 
beds and that this delay is not unusual. 

2.  The inquest heard that during the period of time that Laura Medcalf was an in-

patient on a mental health ward there were significant staffing challenges. Those 
challenges were part of a national picture of availability of mental health staff. 
Against this background and in order to keep the ward staffed and fully 
operational the trust had to move staff from other mental health services; use 
agency/bank staff and use leadership and management staff to backfill for 
nursing staff.  

3.  The evidence before the inquest was that Covid 19 and the measures to deal 
with it had had a significant impact in a number of respects. In particular that 
included the impact of lockdown on the mental health of Laura Jane Medcalf. 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you have the 
power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 23/06/2022. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise, you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons namely, 
Metropolitan Borough Council and The Care Quality Commission who may find it useful 
or of interest. 

 (NOK), Greater Manchester Mental Health, Trafford 

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest. You may make representations to me, the coroner, at the time of your 
response, about the release or the publication of your response by the Chief Coroner. 

9 

Alison Mutch 
HM Senior Corner 
HM Coroner’s Court Manchester South 

3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Department of Health and Social Care (PDF)
From Maria Caulfield MP 
Parliamentary Under-Secretary of State 
Department of Health and Social Care 

Ms Alison Mutch                                                                                                    25 November 2022 
Coroner’s Court  
1 Mount Tabor Street 
Stockport 
SK1 3AG 

Dear Ms Mutch, 

Thank you for your letter of 28 April 2022, to the Secretary of State for Health and Social Care, about 
the death of Laura Medcalf. I am replying as Minister with responsibility for Mental Health, and thank 
you for the additional time allowed.  

Firstly, I would like to say how saddened I was to read of the circumstances of Ms Medcalf’s death, 
and I offer my sincere condolences to her family and loved ones.  The circumstances your report 
describes are very concerning and I am grateful to you for bringing these matters to my attention.  

In preparing this response, my officials made enquiries with NHS England (NHSE), the Care Quality 
Commission (CQC). 

I  understand  that  several  actions  have  been  taken  following  Ms  Medcalf’s  death.    A  Root  Cause 
Analysis was undertaken by Greater Manchester Mental Health NHS FT (GMMH) as a result of Ms 
Medcalf's death in line with the patient safety and serious incident process.  This did not reveal that 
a shortage of beds was a contributory factor in this case.  However, patient flow continues to be a 
main priority for the mental health system at a local, regional and national level.  You may wish to 
know that GMMH are addressing these issues through the purchase of independent sector beds, 
alongside  increased  investment  in  schemes  and  workforce  initiatives  to  support  patient  flow.    In 
addition, system partners continue to support All-Age Mental Health Liaison teams in A&E and the 
advisory capacity they offer across Greater Manchester. 

You may also wish to note that the Department is investing £150 million for significant improvements 
in the mental health estate  over the course of the Spending Review (2021).   This will be used to 
support our NHS Long Term Plan ambitions regarding system capacity and pressure reduction. It 
will  cover  a  range  of  schemes,  including  non-medical  alternatives  to  admission,  step-down 
community beds and supported living services. 

We are also investing £300 million over this Spending Review to eradicate mental health dormitories 
by 2024/25.  By 2024/25, over 1200 beds in mental health dormitories across more than 50 sites will 
be replaced with single, en suite rooms.   Although this may impact bed availability temporarily, it will 
support patients by improving their care, safety and sense of dignity. 

An additional £116 million was invested in the NHS in 2021/22 to support people to be discharged 
safely and appropriately from mental health inpatient units.  Improving flow will help ensure beds are 
available to those most in need.  Major expansion in funding for community mental health services 
commenced in all areas in 2021/22, which has been key to managing pressures on beds.  As set 
out in the NHS Long Term Plan, our aim is to improve community support for serious mental illnesses 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 to avoid the need for an inpatient admission where possible.  We continue to work closely with NHS 
England to monitor this. 

The  Department  is  also  fully  committed  to  attracting,  training,  and  recruiting  the  mental  health 
workforce of the future. Through our plans set out in Implementing the Five Year Forward View for 
Mental Health1 and Stepping Forward to 2020/2021: The mental health workforce plan for England2, 
the Department have expanded and diversified the types of roles that are available. 

"Stepping Forward” set out an ambition for 21,000 new posts (professional and allied) across the 
mental health system occupied by 19,000 new staff by 2020/21.  The 19,000 new staff target has 
now been met and as of June 2022 there were 133,573 full time equivalent (FTE) from a baseline of 
109,118 in March 2016.  This includes only those people who work directly on mental health, across 
NHS Trusts, NHS Foundation Trusts and integrated care boards.   

 In  addition  to  the  level  of  growth  set  out  in  “Stepping  Forward”,  the  NHS  Mental  Health 
Implementation Plan 2019/20–2023/243 sets out the need for the mental health workforce to grow 
by over 27,000 during this time frame to support the expansion and transformation of NHS mental 
health  services  and  give  an  extra  two  million  people  the  mental  health  support  they  need.    The 
Department invested £111 million in 2021/22 to grow the mental health workforce towards delivering 
these ambitious commitments. You may also wish to note that  Health Education England and NHS 
England have been working with integrated care systems (ICSs) to confirm plans to 2024 . This will 
aim to ensure a system-wide effort to meet the Mental Health Implementation Plan ambition, looking 
across service models, supply, retention, and recruitment. 

You  also  raise  the  matter  of  Covid-19  measures,  including  lockdown.  The  Covid-19  pandemic 
required the Government to put a number of unprecedented measures in place, including shielding, 
social distancing and local and national lockdowns.  We know that the pandemic and these measures 
have had, and will continue to have, an impact on the mental health and wellbeing of many people.  
That is why we published our Mental Health Recovery Action Plan4 in March 2021, backed by an 
additional £500 million for 2021/22, to accelerate our expansion plans in order to address waiting 
times for mental health services, give more people the mental health support they need, and invest 
in the NHS workforce. 

This  is  on  top  of  the  NHS  Long  Term  Plan  commitment  to  increase  spending  on  mental  health 
services in England by at least £2.3 billion a year by 2023/24. 

You will be aware that there will be an independent public Inquiry into the handling of the Coronavirus 
pandemic, which is set to begin its work in Spring 2022.  The Prime Minister has appointed the Rt 
Hon  Baroness  Heather  Hallett  DBE  as  Chair  of  the  Inquiry.      The  Government  is  committed  to 
learning  lessons  from  COVID-19  to  inform  our  preparedness  for  future  pandemics  and  the 
Department will respond openly and transparently and fully consider all recommendations made by 
the Inquiry.  

On  patient  safety  more  widely,  you  may  be  aware  of  recent  allegations  of  mistreatment  at  the 
Edenfield  Centre  in  Prestwich,  another  hospital  that  is  part  of  GMMH.  This  featured  on  a  recent 
episode of the Panorama programme, which aired on 28 September. 

1 https://www.england.nhs.uk/wp-content/uploads/2016/07/fyfv-mh.pdf 
2 https://www.hee.nhs.uk/sites/default/files/documents/Stepping%20forward%20to%20202021%20-
%20The%20mental%20health%20workforce%20plan%20for%20england.pdf 
3 https://www.longtermplan.nhs.uk/wp-content/uploads/2019/07/nhs-mental-health-implementation-plan-2019-20-
2023-24.pdf  
4 https://www.gov.uk/government/publications/covid-19-mental-health-and-wellbeing-recovery-action-plan  

 
 
 
 In response,  NHS  England’s  National  Mental  Health Director,  Claire Murdoch,  wrote to the  Chief 
Executives  of  all  NHS  mental  health,  learning  disability  and  autism  service  providers  in  England 
asking  them to review  the  safeguarding  of  care  in their  organisations  and  identify  any  immediate 
issues requiring action now, review how the patient voice is being heard in their organisations and 
how it is being acted on, and take steps to tackle and reduce the use of restrictive interventions. 

Also, as part of the NHS Patient Safety Strategy, the NHS Long Term Plan commits to a new Mental 
Health Safety Improvement Programme, which has set up mental health Patient Safety Networks 
covering all regions in England. 47 NHS Trusts and 5 private providers of NHS inpatient services for 
people  with  poor  mental  health,  people  with  a  learning  disability  and  autistic  people  are  being 
provided with improvement support by the regionally-based Patient Safety Collaboratives, made up 
of NHS providers and commissioners. The Patient Safety Networks have also recruited Trusts to 
focus on reducing restrictive practices. 

But I know there is much more to do to improve the experiences, and outcomes for people needing 
support with their mental health.   The Government launched a public call for evidence on what can 
be  done  across  government  in  the  longer  term  to  support  mental  health,  wellbeing  and  suicide 
prevention. The call for evidence closed on 7 July 2022 and we are currently analysing over 5,000 
responses received. 

Finally, for the workforce as a whole, we have commissioned NHS England to develop a high-level 
long-term workforce plan. The plan will look at the mix and number of staff required across all parts 
of  the  country  for  the  whole  NHS  workforce  and  will  set  out  the  actions  and  reforms  that  will  be 
needed to reduce supply gaps and improve retention. NHS England are engaging with a broad range 
of stakeholders in developing this plan and it is due to be completed by the end of 2022 

It is unacceptable that this death has happened, and we will take the shared learnings from this case 
to push progress forward.  I hope this reply helps to reassure you that partners across the health 
system are working to make improvements on the basis of this report to prevent this happening in 
future.  

                                                MARIA CAULFIELD MP

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