Prevention of Future Deaths reports · 2023

Lucy Jones

Regulation 28 report to prevent future deaths, reference 2023-0012, written 11 Jan 2023. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report11 Jan 2023
Reference2023-0012
DeceasedLucy Jones
CoronerCaroline Saunders
Coroner areaGwent
CategorySuicide (from 2015) · Wales prevention of future deaths reports (2019 onwards)
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

Chief Executive, Aneurin Bevan University Health Board 
CORONER 

I am Caroline Saunders, Senior Coroner for the Area of Gwent 

CORONER’S LEGAL POWERS 

I make this report under Paragraph 7, Schedule 5, of the Coroners and Justice Act 
2009 and Regulations 28 and 29 of the Coroners (Investigations) Regulations 2013 

INVESTIGATION AND INQUEST 

On 29/03/2022 an investigation was opened into the death of Lucy Amanda Jones 

The investigation concluded at the end of the inquest on: 20/12/2022 

The conclusion of the inquest was recorded as:  

Suicide 

The medical cause of death was: 
1a Asphyxia  
1b Hanging 
1c) Mental Illness 
CIRCUMSTANCES OF THE DEATH 

1 

2 

3 

4 

In 2019 Lucy Amanda Jones developed a serious mental illness which caused her to 
become stricken with paranoia. Despite receiving treatment and support, the 
problems she faced became overwhelming and on 12/03/22, Lucy took her own life 
by hanging at 

 in Abergavenny. 

5 

CORONER’S CONCERNS 

The MATTERS OF CONCERN are as follows: - 

1. Lucy Amanda Jones was admitted to Talygarn Ward at The County Hospital
Pontypool in December 2019 under Section 2 of the Mental Health Act. On discharge
from hospital, she was placed on the waiting list for Cognitive Behavioural Therapy
(CBT). In evidence provided by her General Practitioner, I was informed that Lucy was
still waiting for CBT at the time of her death in March 2022.

2. Following Lucy’s death a concise review of the care she had received from the
mental health team was undertaken. The review noted that following a consultant
review in January 2022, Lucy was due to be followed up in the community within 2
weeks, but that in fact she was not seen again prior to her death. The Community
Psychiatric Nurse (CPN) attempted to make contact by phone on only 2 occasions and

 did not speak to Lucy. The CPN was apparently reassured by Lucy’s housemate, who 
had no concerns for Lucy. 

No efforts were made to “cold call” when Lucy could not be contacted.  

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you have 
the power to take such action. 

I should be grateful if the following information be provided to me: 

1.  The steps that are being taken to ensure that patients who are so unwell to 

be detained under the Mental Health Act, do not have to wait for more than 2 
years for psychological therapies. 

2.  The policy that determines what steps should be taken to ensure that mental 
health practitioners can be properly reassured about the health of their 
patients who are refusing or reluctant to engage. 

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this 
report, namely 08 March 2023. I, the Coroner, may extend this period. 

Your response must contain details of action taken or proposed to be taken, setting 
out the timetable for action. Otherwise, you must explain why no action is necessary  
COPIES AND PUBLICATION 

I have sent a copy of my report to the Chief Coroner and the following Interested 
Person (s) 

The family of Lucy Amanda Jones 
Health Inspectorate Wales. 

I am also under a duty to send the Chief Coroner a copy of your response. 

The Chief coroner may publish either or both in a complete or redacted summary 
form. He may send a copy of this report to any person who he believes may find it 
useful or of interest. You may make representations to me, the Coroner, at the time 
of your response, about the release or the publication of your response by the Chief 
coroner. 

DATE: 11 January 2023 

Signed:  

8 

9 

Caroline Saunders 
His Majesty’s Senior Coroner for the Area of Gwent.

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Aneurin Bevan University Health Board (PDF)
9th  March 2023 

Private & Confidential 
Caroline  Saunders 
Senior  Coroner  (Gwent) 

Dear  Ms Saunders 

Re: Regulation 28  Report received  by Aneurin Bevan  University 
Health Board  further to  the inquest touching on the death of Lucy 
Amanda  Jones which concluded on  20.12.2022 

I  am writing  to  provide  you  with  the Health Board’s  response  to  the 
Regulation  28  Report  to Prevent Future  Deaths,  following the  inquest  into 
the death  of  Lucy  Amanda  Jones. 

As  requested,  the information  presented  below  is  intended  to  describe the 
action  taken  / being  taken  to  mitigate  the  risk  of  future  deaths. 
You  require  the  Health Board  to provide  you  with  the  following information: 

1.  The  steps  that  are  being taken  to ensure  that  patients  who  are  so 

unwell to  be  detained  under  the  Mental  Health  Act,  do not  have  to wait 
for  more  than  2  years  for  psychological  therapies. 

2.  The  policy  that  determines  what  steps  should be  taken  to  ensure  that 

mental  health practitioners  can  be  properly reassured  about the  health 
of  their  patients who  are  refusing or  reluctant  to engage. 

The  discharge  summary  of  27  November  2019  following Miss  Jones’ 
discharge  from  Talygarn  acute  mental  health ward  indicated  that  she was  on 
a  waiting  list  with the  psychology  service  for  Cognitive Behavioural  Therapy 
for  psychosis  (CBTp).  Each ward  is  allocated  1.5  days of  a  Senior 
Psychologist –  this  was ringfenced  funding  provided  by  Welsh  Government  to 
support the  provision of  psychological  therapies  in inpatient  environments  in 

Bwrdd Iechyd Prifysgol Aneurin Bevan 
Pencadlys, 
Ysbyty Sant  Cadog 
Ffordd Y  Lodj 
Caerllion 
Casnewydd 
De Cymru  NP18  3XQ 
Ffôn: 01633 436700 
E-bost:  abhb.enquiries@wales.nhs.uk 

Aneurin Bevan University Health Board 
Headquarters 
St Cadoc’s  Hospital 
Lodge Road 
Caerleon 
Newport 
South  Wales  NP18  3XQ 
Tel  No: 01633 436700 
Email:  abhb.enquiries@wales.nhs.uk 

Bwrdd Iechyd Prifysgol Aneurin Bevan  yw enw gweithredol Bwrdd Iechyd Lleol Prifysgol Aneurin  Bevan 

Aneurin  Bevan University  Health  Board is the operational name of Aneurin  Bevan University Local Health  Board 

 
 
 
 
  
 
 
 
 
   
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 mental  health services.  If  someone  were  able to  engage  in  psychological 
therapy at  that  point it  would commence  with no  waiting time.  It is  the case 
that  many people are  not able  to  respond  to or  engage in  psychological 
therapies  either  within the  acute  phase  of  their  illness or  in  an  acute 
environment.  Psychologists  in  these  roles  therefore  work  with others  in the 
multi-disciplinary  team  to facilitate  and  advise  on  pathways  to  psychological 
care  in the community. 

With regard  to management  of  the waiting  list, decisions  regarding  clinical 
need  and  likelihood  of  clinical  gain, as  well as  the  needs  of  others  on  the 
waiting  list  are  made  by the  Principal  Psychologist in  each  area  who  has 
oversight of  the waiting  list and  is a  full  member  of  the  multi-disciplinary 
team  (MDT).  This  allows  the  service  to  expedite where  appropriate. 
The  clinical  notes  indicate  that  Miss  Jones  was  offered  an appointment on  12 
May 2021  with  the  psychology  service,  which  she did  not  attend. This was 
some  18  months  after  her  discharge  from  Talygarn  ward,  though it  is 
acknowledged  that  there  was  a  significant delay  in offering  appointments 
due to  the Covid  pandemic,  associated  lockdowns  and  staffing  issues 
including redeployment and  absences  at  this  time.  During  this time,  Miss 
Jones  was  in touch  with her  Care  Co-ordinator,  a  Social Worker  within  the 
Community  Mental  Health Team (CMHT) who  would have  been  able  to liaise 
with psychology  colleagues  in the  team  as  required. 

In  regard  to this particular  case,  since  this time  the  Health Board  has 
invested  further  in psychological  input  to  acute  treatment  areas  and is 
piloting  a  model  of  embedded  psychological  care  which  gives  some  provision 
for  outpatient  follow-up.  This allows  for  smoother  transitions,  increased 
relational consistency  (rather  than  needing  to develop  a  new  therapeutic 
relationship  with  a different  clinician),  and  more  effective  care  pathways. 
There  is,  of  course,  also  the  growth in  the ‘Open  Dialogue’  model  of  care  (a 
model  of  mental health  care  which  involves  a  consistent family  and social 
network  approach  where  all treatment  is  carried  out via  a  whole 
system/network  meeting,  which  always  include  the patient)  and  this  is  being 
provided  by  multi-disciplinary  staff embedded  in both acute  care 
environments and  community  provision. 

In  terms  of  future  provision, the  nursing strategy  for  the  Adult  Mental Health 
and Specialist  Services  Directorate outlines  the  longer-term  plan  for  a 
consultant  nurse  post  for  psychological  therapies  and advocates  nurses 
training  in the  provision  of  evidence  based  psychological  interventions.  This 
should also improve  access  along with  the  Health Education  and 
Improvement  Wales  (HEIW)  commitment  to  training multiple disciplines  in 
quality assured  psychological  interventions  by  providing paid  places  on  the 
PGDip in  CBT. 

With regard  to  the  policy  that  determines  what  steps  should be  taken  to 
ensure  that  mental health  practitioners  can  be  properly  reassured  about  the 
health of  their  patients who  are  refusing  or  reluctant  to  engage,  the  Adult 
Mental  Health and  Specialist  Services  Directorate  has  developed  a policy  to 
guide  clinicians  in their  next  steps  when  a  person  does  not  attend 

2 

 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
 
 appointments and/or  further  disengages  with  the team/service  –  the 
Disengagement and  Did Not  Attend  policy. 

The  policy  seeks  to  explore  and  balance  the  clinician  and  team’s  duty  of  care 
to  that  patient  along  with  the  person’s  right  to  refuse/decline treatment and 
intervention  - where  the  person  has  the  mental  capacity  to  make  this 
decision  and there  is no  statutory  power  to  compel  this. The  policy  supports 
clinical  decision  making  based  on  the  person’s  needs, identified/known  risks 
and any  information  from  others. It  supports  communication  required with 
the patient  and  others  (where  indicated) and  the  views  of  the multi-
disciplinary  team,  and advice  for  the patient  i.e.,  routes  back to  the mental 
health service  should  their  mental  health  deteriorate. 

The  policy  remains  in  draft  at the  moment  with consultation  due  to  end  on 
10  March 2023,  and will  then  be  ratified  by  the Division’s  Quality &  Patient 
Safety  meeting  scheduled  for  29  March 2023,  with  a  view  to  this  then  being 
considered  and adopted  by other  Directorates  in the  Division  which  offer 
secondary  care  services. 

I  trust  that  this information  offers  you  reassurance of  the  actions  taken  by 
the Health  Board  in respect of  the  issues  raised. If  any  further  information  or 
assurance  is  required,  please  do  not  hesitate  to  contact  me. 

Yours  sincerely 

Prif Weithredwr/Chief Executive 

3

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