Prevention of Future Deaths reports · 2023

Jason Williams

Regulation 28 report to prevent future deaths, reference 2023-0039, written 2 Feb 2023. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report2 Feb 2023
Reference2023-0039
DeceasedJason Williams
CoronerRachael Griffin
Coroner areaDorset
CategoryAlcohol, drug and medication related deaths · State Custody related deaths
Sourcejudiciary.uk record · original PDF
Responses published3

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS (1) 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1.

2.

3.

, Director General Operations His Majesty’s Prison and

Probation Service (HMPPS)

, Chief Executive of NHS England

, Governor at HMP Guys Marsh, Shaftesbury, Dorset

1  CORONER 

I am Rachael Clare Griffin, Senior Coroner, for the Coroner Area of Dorset 

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice 
Act 2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations 
2013. 

3 

INVESTIGATION and INQUEST 

On  the  13th  August  2020  an  investigation  was  commenced  into  the  death  of 
Jason Anthony Williams, born on the 7th January 1981. 

The investigation concluded at the end of the Inquest on the 30th January 2023. 

The Medical Cause of Death was: 

1a Synthetic cannabinoid intoxication 

The jury reached a narrative conclusion that “Jason deliberately took drugs but 
did  not  intend the consequences to be fatal i.e he had no intention to end his 
life” 

4  CIRCUMSTANCES OF THE DEATH 

As recorded by the jury in Section 3 on the Record of Inquest: 

At  15.15  hours  on  the  31st  July  2020  Jason  Anthony  Williams  was  found 
unresponsive in his cell, cell 42, Gwent wing, HMP Guys Marsh, Shaftesbury, by 
prison  officers  carrying  out  accommodation  fabric  check.  His  death  was 
confirmed a short time later by attending paramedics. Prior to his death he had 
used psychoactive substances. 

On  30th  July  2020  prison  staff  on  the  wing  opened  a  welfare  log  following 
suspicion  that  Jason  was  under the  influence  of  illicit  substances,  however  the 
process  set  out  in  the  Illicit  Substances  Welfare  Document  was  not  fully 
followed.  It  cannot  be  established  that  this  had  any  causative  or  contributory 
bearing on Jason's death the following day.  

1 

 On 31st July 2020 Jason's cell door was unlocked by prison staff at 14.14 hours 
however  a  welfare  check  was  not  conducted  upon  unlock.  It  cannot  be 
established that this had any causative or contributory bearing on Jason's death.  

i JASON'S HISTORY OF MISUSE OF DRUGS 

Jason's  history  of  misuse  of  drugs  probably  caused  or  contributed  more  than 
minimally to his death. Jason had a habitual drug habit that was documented on 
assessment  on  entering  HMP  Guys  Marsh  and  throughout  his  custodial 
sentence. 

ii JASON'S VULNERABILITY 

We are satisfied that Jason's vulnerability possibly contributed to his death more 
than  minimally.  Jason's  drug  dependency  in  Prison  contributed  to  his 
vulnerability due to his apparent willingness to take illicit substances. 

iii THE DRUG PREVENTION STRATEGIES IN THE PRISON IN JULY 2020 

The  restrictions  imposed  in  July  2020  due  to  Covid,  impacted  the  execution of 
the drug prevention strategy. This possibly contributed more than minimally to 
Jason's death.  

iv.  THE  MEASURES  TAKEN  BY  THE  PRISON  FOLLOWING  THE  SUSPECTED 
THROWOVER ON 25TH JULY 2020 
v  THE  STEPS  TAKEN  BY  THE  PRISON,  AND/OR  ISMS  TO  SAFEGUARD  JASON 
FOLLOWING THE SUSPECTED THROWOVER ON 25TH JULY 2020 AND ONCE HE 
WAS FOUND TO BE UNDER THE INFLUENCE OF PS ON 30TH JULY 2020 

No  specific  instruction  was  given  to  staff  relating  to  Jason  following  the 
suspected throwover of illicit items and the increase of psychoactive substance 
incidents  around  this  time.  Nor  were  there  any  additional  briefings  to  prison 
officers or notices distributed to prisoners. This possibly contributed more than 
minimally to Jason's death.  

This could be constituted as a safeguarding failure towards Jason from the steps 
taken by the Prison. 

5  CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to 
concern. In my opinion there is a risk that future deaths will occur unless action 
is taken. In the circumstances it is my statutory duty to report to you. 
The MATTERS OF CONCERN are as follows:   

1.  During the Inquest evidence was heard that: 

i. 

There  was  a  differing  opinion  between  professionals  including 
those  from  the  healthcare,  Integrated  Substance  Misuse  Service 
(ISMS)  and  prison  staff  as  to  whether  Jason  was  vulnerable. 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Evidence was given that there is no national guidance either from 
HMPPS  or  the  NHS  on  how  to  care  for  vulnerable  prisoners  in 
custody.  It  was  confirmed  that  there  is  reference  in  certain 
documents  such  as  PSI  64/2011  to  vulnerability  but  no  specific 
dedicated  guidance  on  vulnerability.  There  is  no  definition  of 
vulnerability,  what  to  look  out  for  regarding  vulnerability,  who 
may be deemed to be vulnerable or how to care for a vulnerable 
prisoner.  Those  serving  sentences  relating  to  sexual  offending 
are often referred to as vulnerable prisoners, but there are other 
reasons  for  vulnerability  and  there  is  no  targeted  guidance  to 
assist  those  working  within  the  prison  estate  to  care  for  these 
individuals.  For  example,  evidence  was  given  that  at  HMP  Guys 
Marsh they are in the process of creating guidance for caring for 
those  at  risk  of  self-neglect  as  there  is  no  national  guidance  on 
this issue.  

ii. 

Evidence was heard that the keyworker programme is a national 
programme for application in all prisons. Keyworker sessions are 
an  essential  part  of  a  prisoner’s  journey  through  their  sentence 
and  prison  life.  Evidence  was  given  that  there  has  been  limited 
success  nationally  since  it’s  roll  out  which  was believed  to be  in 
2016/2017  and  one  of  the  reasons  for  this  is  resourcing. 
Evidence  was  given  that  at  HMP  Guys  Marsh  they  struggle  to 
deliver  the  keyworker  programme  and  that  it  has  not  been 
delivered  at  the  desired  level  for  a  long  time.  I  have  concerns 
therefore that the current system in place is not fit for purpose.  

iii. 

There  is  national  guidance  in  PSI  23/2014,  which  relates  to  the 
Prison  NOMIS  system,  around  the  recording  case  notes  on  the 
system. At paragraph 4.9 it states: 

All staff who have contact with an offender and who have access 
to Prison-NOMIS must update case notes on a regular basis. 

In  the  NOMIS  case  notes  for  Jason  there  did  not  appear  to  be 
regular entries from Prison staff. For example, between the entry 
on the 19th March 2020 and 7th June 2020 there was no record by 
prison staff who had contact with Jason on the wing. Whilst it is 
noted  this  was  when  the  Covid  19  pandemic  began,  this  was  a 
time  when  there  should  have  been  increased  monitoring  and 
recording  due  to  the  fact  activities  were  suspended  and  there 
was  less  general  contact  with  prisoners  from  others  outside  the 
wing.  

Information  was  provided  that  Prison  staff  have  access  to  PSI 
23/2014,  they  are  provided  with  the  Prison  Officers’  Guide 
produced  by  HMPPS  and  they  are  provided  with  training  on 
record keeping at the Prison Officer Entry Level Training (POELT) 
training.  There  is  no  refresher  training  at  HMP  Guys  Marsh  on 
record  keeping,  or  the  importance  of  it  other  than  to  cover 

3 

 
 
 
 
 
 
 information sharing.  

Evidence  was  given  as  to  the  importance  of  triangulation  of 
communication  and  care  between  the  prison,  healthcare  and 
ISMS  staff.  Healthcare  and  ISMS  have  access  to  the  NOMIS 
records  as  well  as  the  prion  staff  and  this  is  therefore  the  key 
record  for  information  sharing  about  a  prisoner,  their  risks  and 
vulnerabilities.    

iv. 

Governor  notices  can  be  sent  to  prison  staff  and  prisoners  to 
advise  them  of  any  matters,  including  when  there  are  warnings 
to  be  given  to  prisoners.  In  the  past  at  HMP  Guys  Marsh, 
Governor  notices  have  been  sent  out  when  there  has  been  a 
spike  in  psychoactive  substance  incidents.  There  was  no 
Governor notice sent out between the 25th July 2020, when there 
was  a  suspected  throw  over  of  illicit  items  into  the  prison,  and 
the  3rd  August  2020.  Over  this  period  of  9  days  there  were  106 
recorded psychoactive substance attacks which was described in 
evidence as an incredibly high number.  Evidence was given that 
these notices are issued at the discretion of the Governor. 

2.  I have concerns with regard to the following: 

i. 

ii. 

iii. 

iv. 

There  is  a  lack  of  specific  and  dedicated  national  guidance  to 
prison  and  healthcare  staff  on  how  to  define  and  care  for 
vulnerable prisoners. I would request that consideration is given 
to producing national guidance  on this,  to also include  guidance 
on addressing self-neglect. 

The  current  keyworker programme is  not  working as planned  at 
HMP  Guys  Marsh  and  there  was  reference  to  this  also  being 
reflected nationally. I would request that consideration is given to 
a  review  being  undertaken  of  the  keyworker  programme  within 
the whole prison estate, and also specifically at HMP Guys Marsh. 

The quantity and quality of record keeping by prison staff at HMP 
Guys  Marsh  on  NOMIS.  I  request  that  consideration  is  given  to 
providing  refresher  training  to  prison  staff  on  record  keeping  to 
cover  the  importance  of  records  and  their  contents,  and  the 
required regularity of recording. 

A  Governor  notice  was  not  issued  in  the  time  leading  up  to 
Jason’s death to prisoners or staff around the concerns regarding 
access  to,  and  the  impact  of  using,  psychoactive  substances.  I 
request that consideration is given to a review being undertaken 
by  HMP  Guys  Marsh  as  to  when  such  notices  should  be  issued, 
particularly in relation to increased risks to prisoners around drug 
use.  

6  ACTION SHOULD BE TAKEN 

4 

 
 
 
 
 
 
  
 
 
 
 In  my  opinion  urgent  action  should  be  taken  to  prevent  future  deaths  and  I 
believe you and/or your organisation have the power to take such action.    

7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this 
report, 30th March 2023. I, the coroner, may extend the period. 

Your  response  must  contain  details  of  action  taken  or  proposed  to  be  taken, 
setting out the timetable for action. Otherwise, you must explain why no action 
is proposed. 

8  COPIES and PUBLICATION 

I  have  sent  a  copy  of  my  report  to  the  Chief  Coroner  and  to  the  following 
Interested Persons: 

(1) GT Stewart Solicitors on behalf of Jason’s family 
(2) Government Legal Department on behalf of the Ministry of Justice 
(3) Hill Dickinson LLP on behalf of Practice Plus Group 
(4) EDP 

I am also under a duty to send the Chief Coroner a copy of your response.  

I have also provided copies to the following who I believe this report will be of 
interest to: 

(1) Hill Dickinson LLP on behalf of Oxleas NHS Foundation Trust 
(2) Hill Dickinson LLP on behalf of Change Life Grow 

The  Chief  Coroner  may  publish  either  or  both  in  a  complete  or  redacted  or 
summary  form.  He  may  send  a  copy  of  this  report  to  any  person  who  he 
believes may find it useful or of interest. You may make representations to me, 
the coroner, at the time of your response, about the release or the publication 
of your response by the Chief Coroner. 

9  Dated 

Signed 

2nd February 2023                                        

Rachael C Griffin 

5

Responses

3 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Hm Prison Probation Service 2 (PDF)
HM Prison and Probation Service  
                                                             HMP Guys Marsh 
                                                                      Shaftesbury  
                                                                           SP7 0AH 

Mrs Rachael C Griffin 
Senior Coroner for Dorset 
Bournemouth Town Hall 
Bournemouth 
BH2 6DY 

Dear Mrs Griffin,  

19 April 2023 

You  have  requested  that I provide  a  response  to  a  Regulation  28 report  which  you 
issued following the inquest into the death of Jason Anthony Williams at HMP Guys 
Marsh on 31 July 2020. 

As  you  are  aware  on  11  April  2023, 
,  Director  General  Operations,  on 
behalf of His Majesty’s Prison and Probation Service (HMPPS), wrote to you providing 
a  response  to  the  concerns  you  had  raised  in  relation  to  the  Prison  Service.    The 
response sets out the action that is being taken locally at HMP Guys Marsh, such as 
the introduction of a Buddy scheme, the writing of local guidance for those at risk of 
self-neglect and the introduction of an assurance check to ensure there are regular 
case  note  entries  being  made.  It  also  provides  information  about  the  weekly  multi-
disciplinary  meeting  (Restrict  Supply  Tasking  Group)  that  discusses  and  shares 
information regarding the drug ingress into the HMP Guys Marsh.     

Yours sincerely  

GOVERNOR
Response from Hm Prison Probation Service (PDF)
Director General Operations 
HM Prison and Probation Service 
8th Floor Ministry of Justice 
102 Petty France 
London  
SW1H 9AJ 

Rachael Clare Griffin 
Senior Coroner for the Area of Dorset 
HM Coroner’s Office 
Town Hall 
Bournemouth  
BH1 6DY 

11 April 2023 

Dear Ms Griffin  

Thank you for your Regulation 28 report of 2 February 2023, addressed to the Governor of 
HMP Guys Marsh and the Chief Executive of NHS England. I am responding on behalf of 
His Majesty’s Prison and Probation Service (HMPPS) as Director General of Operations.  

I know that you will share a copy of this response with Mr Williams family, and I would first 
like to express my condolences for their loss. Every death in custody is a tragedy and the 
safety of those in our care is my absolute priority.  

You have raised some concerns following evidence heard at the inquest, and I will address 
each of these in turn.  

Prison Service Instruction (PSI) 16/2015 is the national policy for ensuring that 
establishments comply with their duty of care to all adult prisoners and young offenders. 
The policy mandates that Governors ensure efforts are made to safeguard prisoners and 
that all vulnerable adults at risk are supported and protected from harm and neglect.  

As you are aware, all prisoners are potentially vulnerable, with individual health and care 
needs requiring proper assessment and management, and it for this reason that we aim to 
support them all through key work. Where we identify specific issues such as prisoners at 
risk of self-harm, violence, or concerns around abuse or neglect, HMPPS manage these 
through a range of processes such as the Assessment, Care in Custody Teamwork, 
Challenge Support and Intervention Plan, and safeguarding processes as set out in PSI 
16/2015.  

We do, however, recognise the gap around specific guidance on self-neglect and the 
HMPPS National Social Care Board – a partnership group, involving the Department of 
Health and Social Care, NHS England and the Association of Directors of Adult Social 
Services, alongside HMPPS policy and operational leads – is developing a workplan based 
on seven agreed priorities, one of which is to improve safeguarding practice in prison and 
approved premises.  

 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 The findings from your report will be used to inform the activities needed to deliver this 
commitment. In the interim, HMPPS will issue a learning bulletin to remind staff of the 
existing requirements to identify and refer prisoners for assessment who appear to be self-
neglecting, and describe the actions that staff can take to support prisoners in such 
circumstances. 

Locally, HMP Guys Marsh have recently introduced a Buddy (Peer Led Mentor) scheme to 
provide support for complex and vulnerable prisoners. There are currently seven Buddies in 
place, and the prison are working on increasing this number. You heard evidence during the 
inquest that the prison, are in the process of creating local guidance for caring for those at 
risk of self-neglect. I wish to assure you the prison is working in collaboration with 
healthcare to ensure this is published as soon as possible.   

Key work is the foundation that supports prison safety by building relationships, and 
promoting opportunities for rehabilitation. While the Covid pandemic and staffing pressures 
have had a particularly negative impact on the key worker scheme across the prison estate, 
we are committed to ensuring that key work is fully reinstated across the male closed 
estate. With this in mind, the national Offender Management in Custody (OMiC) team will 
use evidence, data and learning to review and develop the current key work model to 
maximise the opportunity to deliver better outcomes directly associated with safety and 
reducing reoffending. This will include reviewing key work and OMiC sentence 
management, exploring ways in which the current delivery model can be made more flexible 
to better support delivery, taking into consideration different prison functions and prisoner 
cohorts. 

All prison officers and staff receive an initial course of NOMIS training that includes the 
importance of record keeping. While staff do not undertake refresher training on the use of 
NOMIS, staff have received guidance on the new Digital Prison Service (DPS) reporting tool 
which allows easier access to record keeping. In addition to this, the safety team at HMP 
Guys Marsh have introduced an assurance check that ensures all prisoners have a case 
note recorded on DPS weekly. Those prisoners who have been identified as isolating, 
showing signs of self-neglect, or have identified social care needs must have a daily entry 
inputted. 

In respect of your last concern, HMP Guys Marsh have introduced a new weekly meeting 
(Restrict Supply Tasking Group) which is attended by a multi-disciplinary team. The 
purpose of this meeting is to discuss and share information regarding the drug ingress into 
the prison, and to identify any specific strains and substances that are potentially 
dangerous. If the risks identified require further action, a Governor’s Notice To Staff and a 
prisoners’ notice highlighting the risks and concerns will be issued. Further to this, known 
prolific substance misuse users will be issued with harm minimisation guidance and 
support.   

Thank you again for bringing your concerns to my attention. I trust that this response 
provides assurance that action is being taken to address the matters you raised. 

    Director General Operations
Response from NHS England (PDF)
Ms Rachael Clare Griffin  
Senior Coroner for the Area of Dorset 
HM Coroner’s Office  
Town Hall  
Bournemouth  
BH1 6DY   

National Medical Director 
NHS England 
Wellington House 
133-155 Waterloo Road
London 
SE1 8UG 

08 June 2023 

Dear Ms Griffin, 

Re: Regulation 28 Report to Prevent Future Deaths – Jason Anthony Williams 
who died on 31 July 2020. 

Thank  you  for  your  Report  to  Prevent  Future  Deaths  (hereafter  “Report”)  dated  02 
February 2023 concerning the death of Jason Anthony Williams on 31 July 2020. In 
advance of responding to the specific concerns raised in your Report, I would like to 
express my deep condolences to Mr Williams’ family and loved ones. NHS England is 
keen to assure the family and the coroner that the concerns raised about Mr Williams’ 
care have been listened to and reflected upon. 

NHS England is the responsible organisation for the commissioning of healthcare into 
prisons, which is devolved to regional teams. Commissioning healthcare in prisons is 
done on a principle of equivalence, which has been defined by the Royal College of 
General  Practitioners  (RCGP)  and  broadly  states  that  the  aim  is  to  ensure  people 
detained  in  prisons  in  England,  are  offered  provision  of  and  access  to  appropriate 
services and treatment, considered to be at least consistent in range and quality, with 
that available in the wider community. 

I note that you have also sent your Report to His Majesty’s Prison and Probation 
Service and (HMPPS) and HMP Guys Marsh, who are better placed to comment 
on many of the concerns raised in your Report. All prisoners have the potential to 
be vulnerable, requiring a case-by-case assessment and careful management and in 
my  response,  I  have  considered  the  concerns  raised  in  your  Report  regarding  the 
apparent  lack  of  national  guidance  on  how  to  define  vulnerability  and  care  for  and 
safeguard vulnerable prisoners.  

You  highlight  in  your  Report  that  evidence  was  given  regarding  HMP  Guys  Marsh, 
where guidance is under development for caring for those specifically considered at 
risk of self-neglect.  

Self-neglect is an extreme lack of self-care and covers a wide range of behaviours. It 
can be intentional, or unintentional in the case of someone living with a condition such 
as dementia or, can be caused or associated with mental illness or substance abuse. 
The  Care  Act  (2014)  statutory  guidance  includes  self-neglect  as  a  category  falling 
under adult safeguarding, and a cause to make a safeguarding referral.  

 
 
 Locally, adult safeguarding Boards and teams record indicators of self-neglect and 
NHS England includes information about self-neglect in a Safeguarding Adults Pocket 
Guide.  

More  recently  in  late  2022,  in  conjunction  with  His  Majesty’s  Prison  and  Probation 
Service (HMPPS) and supported by Health Education England (HEE), NHS England 
developed  and produced  a  training  programme  for  Adult  Safeguarding  in  a  Secure 
and Detained Setting focusing on adult safeguarding and the roles and responsibilities 
of those working in secure and detained settings in England.  

The  programme  was  designed  for  a  multi-agency  audience,  to  enable  better 
collaboration  between 
teams  and  create  a culture of  safety  by  embedding 
safeguarding into  everything  a  prison  does.  NHS  England  is  also  working  with  the 
HMPPS National Social Care Partnership Board workplan which includes and action 
to improve safeguarding in establishments.  

I hope this reassures you that there is guidance in place to support all staff to be able 
to identify vulnerabilities in patients’ and take appropriate action to safeguard those 
patients  and  that  there  is  further  work  planned  to  ensure  a  culture  of  safety  and 
effective safeguarding is in place.  

In terms of the use of psychoactive substances, which was also a factor in this case, 
the Ministry of Justice (MOJ) ‘New Psychoactive Substances (NPS) Toolkit’ supports 
both custody and healthcare staff to manage the challenges around NPS use in secure 
environments,  including  prisons,  and  gives  attention  to  particular  challenges  for 
healthcare staff. The full toolkit is available at NPS Toolkit. 

Thank you for bringing this important issue to my attention and please do not hesitate 
to contact me should you need any further information. 

Yours sincerely, 

National Medical Director

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