Prevention of Future Deaths reports · 2023

Elsie Leaver

Regulation 28 report to prevent future deaths, reference 2023-0139, written 26 Apr 2023. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report26 Apr 2023
Reference2023-0139
DeceasedElsie Leaver
CoronerFiona Wilcox
Coroner areaLondon Inner (West)
CategorySuicide (from 2015) · Hospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses publishednone published

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE  DEATHS 

REGULATION  28 REPORT TO  PREVENT FUTURE DEATHS 

THIS REPORT IS  BEING SENT TO: 

, 

Chief Executive, 
St George's University Hospital NHS Foundation Trust, 
St George's Hospital, 
Blackshaw Road, 
London. 
SW17 0QT 

The Roehampton Surgery, 
191  Roehampton Lane, 
London. 
SW15 4HN. 

Chief Executive, 
NHS South West London Integrated Care Board, 

First Floor 73-75 Upper Richmond  Road, 
London. 
SW15 2SR 

1 

CORONER 

I am  Professor Fiona  J Wilcox,  HM  Senior Coroner,  for the Coroner Area of Inner West 
London 

2 

CORONER'S LEGAL POWERS 

I make this  report under paragraph 7,  Schedule 5,  of the Coroners and Justice Act 2009 
and  regulations 28 and 29 of the Coroners' (Investigations)  Regulations 2013. 

3 

INVESTIGATION and  INQUEST 

On the 24th ,  25th  and 26th  April  2023 evidence was heard touching  the death of Mrs  Elsie 
Leaver.  She had  died  on  23rd  August 2020,  aged 89 years. 

Medical Cause of Death 

1 (a) Multiple organ failure 
(b) Mixed drug overdose 

11  Depressive illness, chronic obstructive pulmonary disease, Ischaemic heart 
disease, Hypertension, Frailty. 

 
 How, when, where the deceased came by her death: 

Mrs Leaver was admitted to St George's Hospital,  (SGH) on  15th  August 2020 suffering 
with  phenytoin toxicity.  She had  an  extensive psychiatric history recently complicated by 
overdose and suicidality. This was not recognised  by the clinical team despite evidence 
available in the electronic records,  concerns raised  by  the family and intermittent 
agitation. 
She was deemed to have reduced  mental capacity  between  16th  August 2020 and her 
discharge for rehabilitation  to  Queen Mary's Hospital (QMH) on  18th  August 2020,  but 
her bag was not searched. 

On transfer to  QMH,  she was found  to have capacity  and again refused a  bag  search. 
Overnight on  19th  August 2020,  she expressed suicidality to  her family who notified 
nursing staff at QMH. 
On 20th  August 2020,  this suicidality was explored by  the SHO who found  her not to  be 
actively suicidal and sought no advice from  the psychiatric liaison service. 
On 22nd  August 2020, whilst collateral  psychiatric history was being  sought after she 
threatened self-discharge, at approximately 15:00 she took an  overdose 

Mrs Leaver was readmitted to SGH and died there on ITU at 16:37 23rd  August 2020 as 
a result of the overdose. 
The failures  in  care and  communication together constitute a "total picture" that amounts 
to neglect. 

Conclusion of the Coroner as  to the death: 

Mrs Leaver took her own life whilst suffering from depressive illness. Her death 
was contributed to by neglect. 

4 

Circumstances of the death. 

Extensive evidence was taken  and accepted by the court.  In  summary, of relevance to 
this  report: 

On  14th  August 2020 Mrs Leaver attended SGH with  3 odd  episodes though to  be due to 
a TIA and discharged on aspirin. 

She re-attended with a  history of a fit with a past history of epilepsy on  phenytoin on  15th 
August 2020 and was admitted to SGH  under the medical team.  The neurologist thought 
it likely that her phenytoin would  be  low and when  it was found  to be  in  the toxic range 
ascribed the fit to phenytoin toxicity and  she was admitted for monitoring,  stopping 
phenytoin,  and  restarting once levels back to  normal. 

No active consideration was given  as to the possible cause of this toxicity, which could 
have been due to  overdose,  given her psychiatric history as outlined  below. 

Despite being  under active psychiatric care from the CMHT for older persons,  being on 
psychiatric medication, taking  a call from the CMHT whilst an  inpatient at SGH,  having 
taken an  overdose in  November 2019,  having multiple hospital attendances,  including 
17th  July 2020 with  suicidal ideation to  Kingston,  suffering agitation,  concerns being 
raised about her mental health  by  her family,  a safeguarding concern  being  raised 
against her partner/friend, and  intermittent agitation requiring diazepam,  1:1  nursing,  the 
attendance of her son and  hospital security and presenting with drug toxicity,  psychiatric 
illness was never considered.  She was seen  by  multiple clinicians at SGH,  none of 
whom undertook any psychiatric history,  or made any  proper inquiry with  her relatives, 
nor of her electronic notes. 

 
 
 
 This deprived  her of a  holistic assessment.  There was no referral to  psychiatric liaison 
services,  nor advice sought from them at either site. 

Mrs Leaver therefore did  not have a self-harm risk assessment despite her presentation 
and  past history, which would  have likely prompted more active searching  of her 
belongings for medication which could  be  potentially used in  an  overdose.  This could 
have been  undertaken even against her permission when she had reduced  capacity  in 
her best interests. 

Mrs Leaver had  declined a bag  search on  admission to the ward at SGH which was 
apparently passed  on  verbally to the day team.  This did  not appear to have been  acted 
upon and was not recorded,  such that a search never occurred. 

This was compounded by  the fact that when  psychiatric illness was finally being 
considered at QMH from 20th  August 2020, there was only an  informal telephone advice 
available,  the quality of which varied with the person who took the call,  and anything 
further required the transfer of Mrs Leaver back to  SGH by  LAS to A&E. 

I understand that the NHS South West London Integrated Care Board  declined to 
provide formal  psychiatric cover to QMH,  neither formal telephone advise nor staff on 
site to see patients. 

In  evidence this was identified as a lacuna in  the service provision at QMH,  by  all the 
clinicians with whom it was discussed,  such that for the last 10 years psychiatric liaison 
has been  providing informal telephone advice without the need for the  patient to be 
transferred  back to A&E at SGH. 

The Health  Information Exchange viewer,  ( HIE)  available to  doctors with  in  St Georges 
Hospital Trust at the time,  contained  a GP summary which did  not contain the  recent 
overdose or CMHT treatment as part of the active problem summary,  nor even 
depression as a diagnosis despite a relapsing and remitting  history of depression and 
anxiety going  back to 2006. 

HIE did contain  sections of her RIO notes (psychiatric records) which  appear to  have 
been  missed and details of attendence with suicidal ideation at Kingston  19th  July 2020, 
which  also appears to  have been  missed or disregarded by the clinicians. 

Senior doctors in  evidence were not aware of the  information on the  HIE. 

Instead the incomplete past medical history which  listed  anxiety and dementia appears 
to  have taken at face value. 

As above,  severe agitation at SGH  did  not prompt a reconsideration,  neither did 
tearfulness and low mood at QMH. 

Concerned phone calls from family were not logged  nor passed to clinicians  until  she 
expressed active suicidality,  and  no doctor returned a call to the family until the daughter 
insisted on  the 22"d August 2020 that if no doctor called her back to  discuss her 
concerns about her mother she would  attend the hospital despite the pandemic. 
By  then  it was all too late. 

The lack of psychiatric history taking  deprived Mrs Leaver of the opportunity for 
psychiatric liaison opinion  and  risk assessment that would have been  likely to have 
discovered medication she  had secreted in  her bag  that she subsequently consumed to 
lethal effect. 

This was despite the fact that for at least 2 out of the three days that she was at SGH 
from  15th  to  18th  Auaust 2020,  she was found  bv  nursina staff ta lack full  mental caoacitv. 

 I understand that considerable training  has now been given on  this  issue so that patients 
who lack capacity  may  have their belongings searched  to  identify and secure dangerous 
items such as  medication. 

There were also concerns that her suicidality may  have  been exacerbated  by  drug 
interactions between  phenytoin and diazepam.  These matters have been  addressed  by 
SGH  in  the training  of its clinicians. 

5 

Matters of Concern 

1.  That the GP summary did  not contain  pertinent psychiatric history that would 
have assisted the hospital  clinicians to  identify Mrs  Leaver's depression and 
specifically her suicidality. 

2,  That doctors at SGH do not take a reasonable psychiatric history  as part of their 
clerking and  thus fail to make a proper holistic assessment of the  patient and 
potentially miss the opportunity to manage risks  such as those  in  this case 
which  may  lead  to death. 

3,  That doctors at SGH  need training on  the information  available on  HIE and  how 

to  access  it. 

4.  That NHS  South West London Integrated Care  Board  has made  no formal 

provision for psychiatric liaison  cover at QMH,  despite there being  such a clear 
clinical  need for this that the team from psychiatric liaison have felt compelled to 
provide informal telephone advice for the  last 10 years. 

5.  That the lack of formal  psychiatric advice availability at QMH  puts vulnerable 

patients at increased risk,  since the only way to properly access such  advice is 
for them  to  be  sent by  LAS  ambulance to A&E at SGH,  when  they are physically 
frail,  given that QMH is a rehabilitation  unit. 

6 

ACTION  SHOULD BE  TAKEN 

In  my opinion action  should  be taken to prevent future deaths and  I believe you 
[AND/OR your organisation] have the  power to take such action.  It is for each  addressee 
to respond to matters relevant to them. 

7 

YOUR RESPONSE 

You  are under a duty to respond  to this  report within  56 days of the  date of this report.  I, 
the coroner,  may extend the period. 

Your response  must contain details of action taken or proposed to be taken,  setting out 
the timetable for action.  Otherwise you  must explain why no action  is  proposed. 

8 

COPIES and  PUBLICATION 

I have sent a copy of my report to the Chief Coroner and  to the following  Interested 
Persons: 

,  children  of the Mrs  Leaver,  by  email. 

Clinical Director, 
Springfield Hospital, 
61,  Glenburnie Road, 

 
 London. 

I am also  under a duty to send the Chief Coroner a copy of your response. 

The Chief Coroner may publish  either or both in  a complete or redacted  or summary 
form.  He may send  a copy of this  report to any person who  he believes may find  it useful 
or of interest.  You may make representations to me,  the coroner,  at the time of your 
response,  about the release or the publication  of your response by the Chief Coroner. 

9 

26th  April  2023. 

Professor Fiona J Wilcox 

HM Senior Coroner Inner West London 

Westminster Coroner's Court 
65, Horseferry Road 
London 
SW1P 2ED 

Inner West London Coroner's Court, 
33, Tachbrook Street, 
London. 
SW1V2JR 
Telephone:0207 641  8789.

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