Prevention of Future Deaths reports · 2024

Adrian James

Regulation 28 report to prevent future deaths, reference 2024-0128, written 7 Mar 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report7 Mar 2024
Reference2024-0128
DeceasedAdrian James
CoronerFiona Wilcox
Coroner areaLondon Inner (West)
CategoryMental Health related deaths · Suicide (from 2015)
Organisation namedCentral and North West London NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published2

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS  

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

Chief Executive, 
Central and North West London NHS Foundation Trust- via eamil 

, 

Chief Executive, 
NHS England- via email 

1 

CORONER 

I am Professor Fiona J Wilcox, HM Senior Coroner, for the Coroner Area of Inner West 
London 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners’ (Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

Between 5th and 6th March 2024, evidence was heard before the Coroner touching the 
death of Mr Adrian Michael James. He had died on the 21st June 2021, aged 39 years at 
St Mary’s Hospital, Praed Street, London, following dropping from height. 

Medical Cause of Death 

1 a Head Injury 

   b Fall from height 

How, when, where and the deceased came by his death: 

On 25th June 2021 at approximately 15:30, Adrian dropped from the 4th floor of the block 
of flats in which he lived. He sustained a serious head injury which rendered him 
immediately unconscious and caused his death, despite extensive resuscitation at St 
Mary’s Hospital at 16:39 hours. 

Adrian suffered with Antisocial and Emotionally Unstable Personality Disorders, 
complicated by depression and substance misuse. He had attempted to take his own life 
on multiple occasions. He had been more settled in recent years, but his suicidal risk 
remained high. 

In the last months of his life, he was under the care of community mental health 
services, primary care network (PCN) and was being treated with structured 
psychological support. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 From April 2021, building works at his residence exacerbated his paranoia and from 8th 
June 2021 this manifested as repeated crisis contact with emergency and psychiatric 
services- more than 25 occasions up to his death from 8th June 2021. 

Twice during this time, he was detained on section 136 and then discharged following 
Mental Health Act Assessment to his usual community care. 

His care was reviewed daily from 9th June 2021 in PCN meetings, and he was supported 
by crisis contact, including a home visit when he failed to respond to welfare check calls. 

On 25th June 2021 he was engaging in a structured psychological support session with a 
psychiatrist, when police attended to check on him following concerns raised about 
suicidality from a member of the public. 

Shortly after police left, he was heard to be screaming and then seen to be hanging off 
the balcony on the 4th floor of his block of flats. He was seen to let go and fall to his 
death. 

At all assessments in the last weeks of his life he had presented with paranoid ideation 
and with a background risk of suicide, but no increased intent to take his own life.  

It is likely that his death was due to an impulsive act on his part whilst suffering distress 
due to paranoia as part of his illness. 

Conclusion of the Coroner as to the death: 

He took his own life whilst suffering severe and enduring mental illness 

4 

Extensive evidence was taken during the inquest from multiple live witnesses, written 
statements, and exhibited reports.  Of relevance to this report in addition to the findings 
above, which I do not repeat: 

Adrian’s death as an impulsive act, was not easily predicable and preventable and the 
emotional variability with which he presented made it difficult for him to be assessed, as 
he could switch quickly from an agitated state to one in which he was relatively calm. 
At all times he retained capacity. 

At no point was he sectionable under the Mental Health Act in the last 2 weeks of his 
life, although he had been detained by Police twice under section 136. 

He accepted treatment through community health services and used crisis interventions 
for support which are likely to have been roughly equivalent to services that he would 
have received had he been supported by the Home Treatment Team or equivalent 
during the material time, as this would likely have been by phone call as this was during 
Covid lockdown. 

However, despite the sheer number of contacts no pro-active treatment past his usual 
care and response to crisis calls was offered. Note that in the last 14 days of his life he 
had received 2 Mental Health Act Assessments after s136 detention, been seen by 
Liaison Psychiatry at Chelsea and Westminster Hospital and made countless calls for 
support. Despite him continually denying an active suicidal intent, I remain concerned 
that whilst albeit there were multiple reviews at MDTs insufficient consideration was 
given to his risk of impulsive suicide and the possibility of mitigating this risk by a pro-
active rather than reactive care package. The evidence of distress caused by paranoia 
was there. It may be that a more structured support plan would have helped to contain 
his distress between his fortnightly sessions of structured psychological therapy. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Despite the obvious deterioration in his paranoia there was no evidence heard that 
medication was actively considered to help alleviate, this except in hindsight. 

Home Treatment Team Care (First Response Team) had been considered on 15th June 
2021 as part of his assessment by the AMHP, but there is no evidence in his notes from 
CNWL, that this was considered after this time, despite further crisis contact. 

Adrian was undoubtedly a complex patient to treat, but when he deteriorated, his 
treatment sessions were left with the specialist doctor in training and he did not receive 
assessment by the psychiatric consultant in the community, who in fact never met him, 
either before he started the structured psychological treatment or when he deteriorated. 

When the police interrupted his last treatment session, the psychiatrist did not try and 
call Adrian back to ask how he was and to re- assess his risk, despite the number of 
crisis contacts, his paranoia with associated distress, his known high background risk of 
suicide, his risk of impulsivity, emotional instability, and his very recent s136 detentions 
etc. The doctor discussed what had happened with the team and it was decided to wait 
and see if police contacted psychiatric services rather than re contact the patient, taking 
reassurance from police presence, despite police officers wishing to talk to doctor and 
requesting telephone contact numbers but being unable to secure these before the 
signal on the call between police and psychiatrist failed. Adrian’s phone number was 
available to the doctor and the PCN team. Police officers are not mental health 
clinicians. 

The court found that the lack of re contact with Adrian by the psychiatrist after the 
treatment session was interrupted, was a failure in care.  

Police did try and call SPA but hung up after being told that they were 4th in the queue 
as they expected a wait of hours before being answered at that time. 

Police did arrange a follow up visit for Adrian by the police night shift. Adrian had 
declined LAS attendance and refused a lift from the officers to St Thomas’s Hospital. 

However, Adrian had come from the balcony about an hour after the police left. 

Police systems have now changed, and Adrian would now be checked by health care 
rather than police. SPA answer times have also improved. 

It was not until the final witness, who was from the PCN, did the level of consideration 
and care being given by the PCN become apparent. Both the treating consultant and the 
PCN Service Lead noted the lack of formal regular input from the treating consultant’s 
team to the PCN MDT. 

Whilst it could not be said that the matters outlined above contributed to the death on 
the facts of this case, concerns remain. 

This report has also been sent to NHS England, so that the lessons learned from this 
death may be applied to mental health care services. 

5 

Matters of Concern 

1.  That Adrian, despite being a complex patient with multiple psychiatric 

diagnoses and at high risk of impulsive behaviour and suicide was not seen 
nor assessed by a consultant either prior to starting psychological therapy or 
when he deteriorated. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 2.  That no pro-active care was considered for Adrian whilst he was in obvious 

mental health crisis in the last 17 days of his life. 

3.  That insufficient consideration appeared to have been given to the risk of 
impulsive suicide with instead assessment focussing on his denial of 
increased active suicidal intent. 

4.  That no follow up call or assessment was made to Adrian when his 

treatment session was interrupted by police attendence, and the treatment 
call was cut off. 

5.  That there were inadequate communications between the PCN MDT and 

those providing the psychological treatment. 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you 
[AND/OR your organisation] have the power to take such action. It is for each addressee 
to respond to matters relevant to them. 

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report. I, 
the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise, you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons: 

Sister of Mr James : 

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest. You may make representations to me, the coroner, at the time of your 
response, about the release or the publication of your response by the Chief Coroner. 

9 

7th  March 2024. 

Professor Fiona J Wilcox 

HM Senior Coroner Inner West London 

Westminster Coroner’s Court 

 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 65, Horseferry Road 
London 
SW1P 2ED   

Inner West London Coroner’s Court, 
33, Tachbrook Street, 
London. 
SW1V 2JR 
Telephone:0207 641 8789.

Responses

2 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Central and North West London (PDF)
Executive Office 

2 May 2024 

Professor Fiona Wilcox 
HM Senior Coroner for Westminster 
The Coroner’s Court 
65 Horseferry Road 
London 
SW1P 2ED 

Dear Professor Wilcox, 

Regulation 28: Report to prevent future deaths in relation to Adrian James 

Thank you for your Regulation 28 report dated 7 March 2024 following the inquest 
into the death of Adrian James.  I am writing to provide Central and North West 
London NHS Foundation Trust (CNWL)’s response to the concerns that you raised in 
that report. 

We deeply regret the death of Mr James and the distress this has caused his family 
to whom we would like to extend our sincere condolences. 

We have listed your concerns in bold, followed by the Trust’s response: 

1.  That Adrian, despite being a complex patient with multiple psychiatric 
diagnoses and at high risk of impulsive behaviour and suicide was not seen 
nor assessed by a consultant either prior to starting psychological therapy or 
when he deteriorated. 

We are issuing additional guidance around managing risk of suicide in those with a 
diagnosis of Personality Disorder (or more commonly now known as Complex 
Emotional Needs) reminding staff to consider the need for assessment by a 
Consultant Psychiatrist. 

The team operates as a multidisciplinary unit. Senior clinical support and decision-
making are facilitated through weekly Multidisciplinary Team (MDT) meetings, direct 
oversight from a Consultant Psychiatrist, and participation in the daily meetings, 
which are regularly attended by the team's Consultant Psychiatrist. In the event of 
concerns raised during the meetings, there is an opportunity to schedule an 
appointment with the Team Consultant Psychiatrist for further discussion.  However, 
access to support for service users with complex emotional needs does not require 
an initial appointment with a psychiatrist. 

Trust Headquarters, 350 Euston Road, London NW1 3AX 
Telephone: 020 3214 5700 
www.cnwl.nhs.uk 

 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 2.  That No pro-active care was considered for Adrian whilst he was in obvious 
mental health crisis in the last 17 days of his life. 

We have shared learning on this with the team and are updating our policies 
accordingly. 

3.  That Insufficient consideration appeared to have been given to the risk of 
impulsive suicide with instead assessment focussing on his denial of 
increased active suicidal intent. 

This is an ongoing area of focus. We are part of interagency Suicide Prevention 
group for Kensington, Chelsea and Westminster. In addition, we recently held a 
Learning session entitled - Suicide Prevention Part 1: Understanding Suicide.  We 
are also piloting a new way of caring for service users in South Westminster (“Open 
Dialogue”) with the overall goal to enter into discussion and communication with 
different sources to ensure increased participation in the safety and treatment of the 
service user. 

4.  That no follow up call or assessment was made to Adrian when his 
treatment session was interrupted by police attendance, and the treatment call 
was cut off. 

We are reviewing our guidance on this and will ensure staff are clear on action to be 
taken. 

5.  That there were inadequate communications between the PCN MDT and 
those providing the psychological treatment. 

We are reminding staff of the need for consistent and adequate communication 
amongst professionals involved in treatment. The team members in both of the 
teams above attend weekly meetings where the importance of this is constantly 
emphasised. 

Thank you for raising these concerns.  I hope that this response provides sufficient 
assurance that CNWL has taken them seriously, has acted following the death of Mr 
James and has accepted the points raised and continues to work to improve the 
service we provide. 

Should you have any further questions, please do not hesitate to contact me. 

Yours sincerely, 

Chief Executive
Response from NHS England (PDF)
Professor Fiona J Wilcox 
Westminster Coroner’s Court 
65 Horseferry Road  
London  
SW1P 2ED 

National Medical Director  
NHS England  
Wellington House 
133-155 Waterloo Road  
London 
SE1 8UG 

30 April 2024  

Dear Coroner, 

Re: Regulation 28 Report to Prevent Future Deaths – Adrian Michael James 
who died on 21 June 2021  

Thank  you  for  your  Report  to  Prevent  Future  Deaths  (hereafter  “Report”)  dated  7 
March  2024  concerning  the  death  of  Adrian  Michael  James  on  21  June  2021.  In 
advance of responding to the specific concerns raised in your Report, I would like to 
express my deep condolences to Adrian’s family and loved ones. NHS England are 
keen to assure the family and the coroner that the concerns raised about Adrian’s care 
have been listened to and reflected upon.   

NHS England recognises the need to improve community mental health services to 
ensure  high  quality  care  and  support  can  be  accessed  in  a  timely  way.  This  is 
underpinned  by  commitments  set  out  in  the  NHS Long  Term Plan  to  improve 
community mental health, so people receive the support that they need to help them 
stay well.   

All local areas have received funding to develop and begin delivering new models of 
care that integrate primary care and community mental health services for adults with 
severe mental health problems, with care provided to at least 370,000 adults per year 
nationally.  

These models of care will give people greater choice and control over their care. They 
will  also  improve  access  to  a  range  of  interventions  and  support,  including 
psychological  therapies,  physical  health  care,  employment  support,  medicines 
management  and  support  for  self-harm  and  coexisting  substance  use,  with  care 
increasingly personalised and trauma informed. The new models should also ensure 
appropriate  links  are made  with  other mental  health  services,  for example  inpatient 
and crisis services, to ensure patients have a seamless experience of care and that 
their needs can be met in the most appropriate setting.  

It is not within NHS England’s remit to respond to the specific concerns set out by the 
Coroner in your Report and it is appropriate that Central and North West London NHS 
Foundation  Trust  (“the  Trust”)  respond  to  these.    We  understand  you  have  also 
directed your Report to the Trust to respond to your concerns.  NHS England has been 
asked  to  be  sighted on  the  Trust’s  response  to  you  and  will  carefully  consider  this. 

                                                                                                                       
 
 
 
 
 
  
 
 
  
 
 
   
 Your  Report  and  concerns  have  also  been  shared  with  and  considered  by  NHS 
England’s national Mental Health Team.  

I would also like to provide further assurances on national NHS England work taking 
place around the Reports to Prevent Future Deaths. All reports received are discussed 
by  the  Regulation  28  Working  Group,  comprising  Regional  Medical  Directors,  and 
other clinical and quality colleagues from across the regions. This ensures that key 
learnings and insights around preventable deaths are shared across the NHS at both 
a national and regional level and helps us pay close attention to any emerging trends 
that may require further review and action.   

Thank you for bringing these important patient safety issues to my attention and please 
do not hesitate to contact me should you need any further information.  

Yours sincerely,  

National Medical Director

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