Prevention of Future Deaths reports · 2023

Christine Cumbers

Regulation 28 report to prevent future deaths, reference 2023-0196, written 16 Jun 2023. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report16 Jun 2023
Reference2023-0196
DeceasedChristine Cumbers
CoronerJeane Mellani
Coroner areaEssex
CategoryOther related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28:  Prevention of Future Deaths Report 

Christine Margaret Cumbers (date of death 22 April 

THIS REPORT IS BEING SENT TO: 

2022) 

Clacton Community Practices 
Kennedy Way Medical Centre 
Kennedy Way 
Clacton – on – Sea 
CO15 4AB 

CORONER 

1 

2 

3 

I am Ms. Mellani:     
H M   Assistant Coroner for Essex 
Coroner’s Court, Seax House, Victoria Road South, Chelmsford, CM1 
1QH 

CORONER’S LEGAL POWERS 

I make this report under the Coroners and Justice Act 2009, 
paragraph 7, Schedule 5, and 
The Coroners (Investigations) Regulations 2013, 
regulations 28 and 29 

INVESTIGATION and INQUEST 

On 10 May 2022 I commenced an investigation into the death of Christine 
Margaret Cumbers. The investigation concluded at the end of the inquest 
on 19 May 2023. 

The conclusion of the inquest was a narrative conclusion: 

Christine  Margaret  Cumbers  suffered  with  Hyperthyroidism  and  was 
admitted  to  hospital  with  a  skin  rash  eruption  secondary  to  Carbimazole 
use, a rare but recognised complication of this necessary Hyperthyroidism 
first  line  medical  treatment.  She  developed  sepsis  during  her  hospital 
admission  which  was  belatedly  diagnosed  and  treated  due  to  lack  of 
continuity care caused by multiple ward moves. The belated diagnosis and 
treatment of sepsis more than minimally contributed to her death on 22 April 
2022 at Colchester General Hospital, Essex. 

CIRCUMSTANCES OF THE DEATH 

4 

Christine  Margaret  CUMBERS  was  born  on  3  September 1948 and  at  the 
time of her death on 22 April 2022 she lived in Clacton-on-Sea, Essex.  

 Mrs  Cumbers  was  known 
Osteoarthritis, Hypercholesterolaemia and a stable Angina.  

to  have  Hyperthyroidism,  Hypertension, 

On  29  March  2022,  Mrs  CUMBERS  was  admitted  to  Colchester  Hospital, 
having presented with skin eruption following use of Carbimazole, prescribed 
for an overactive Thyroid, by her GP at above named Practice.  

Mrs  Cumbers  suffered  an  allergic  reaction  to  the  prescribed  Carbimazole,  
she stopped Carbimazole and reported it to the GP practice on 21 March.  

She  was  seen  by  a GP  on  22  March  in person, on  24  March there  was a 
failed home visit with no follow up call directly to Mrs Cumbers, on 25 March 
there was a consultation via telephone, on 28 March she spoke to reception 
and later a nurse over the telephone and on 29 March she was seen at home. 

The GP Practice carried out an internal review of the incident, including the 
consultations  conducted  by  the  various  GPs  and  other  clinical  staff  and 
produced a “Significant Event Analysis” report. This report was admitted as 
evidence as part of the coronial investigation and  identified that a clinician 
should have followed up on the failed encounter and the consultation on 28 
March did not meet the required standards and the management of the care 
was found to be wrong, leading to a delay in administration of antibiotics and 
hospital admission.  The evidence showed that this event did not cause or 
contributed to the death on the balance of probabilities. 

However, the Practice confirmed in evidence that no actions have been taken 
to embed the learnings identified in the Significant Event Analysis report, to 
ensure the appropriate standards are upheld by the Practice’s clinical staff 
when carrying out consultations and providing treatment.  
CORONER’S CONCERNS 

During the course of the inquest, the evidence revealed matters giving rise 
to concern. In my opinion, there is a risk that future deaths will occur unless 
action is taken. In the circumstances, it is my statutory duty to report to you. 

5 

The MATTERS OF CONCERN are as follows. 

The  Practice,  despite  identifying  shortcomings  in  their  practice,  took  no 
action to implement the learnings identified in the Significant Event Analysis 
report and, as at the date of the inquest, no details of plans or timescales 
for implementation were available. 

6  ACTION SHOULD BE TAKEN 

In my opinion, action should be taken to prevent future deaths and I believe 
that your organisation has the power to take such action. 

 7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of 
this report.  I, the coroner, may extend the period. 

Your  response  must  contain  details  of  action  taken  or  proposed  to  be 
taken, setting out the timetable for action. Otherwise, you must explain why 
no action is proposed. 

COPIES and PUBLICATION 

8 

I have sent a copy of my report to the following. 

● Mrs Cumbers’ family
● The Care Quality Commission

I am also under a duty to send the Chief Coroner a copy of your response. 

The Chief Coroner may publish either or both in a complete or redacted or 
summary form. He may send a copy of this report to any person who he 
believes may find it useful or of interest. You may make representations to 
me,  the  coroner,  at  the  time  of  your  response,  about  the  release  or  the 
publication of your response by the Chief Coroner. 

DATE  16.06.23 

9 

SIGNED BY ASSISTANT CORONER – JEANE ROSA MELLANI

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Ranworth Medical Group (PDF)
103 Pier Avenue 
Clacton-on-Sea 
Essex 
CO15 1NJ 

To HMC Assistant Coroner Ms Jeane Rosa Mellani 

Dear Ms Mellani 

This is the Clacton Community Practices’ (“the Practice”) response to your Rule 28 
Prevention of Future Deaths report issued on 19 June 2023 in relation to Christine Margaret 
Cumbers – date of death 22 April 2022. 

We have read your report made in accordance with paragraph 7 of Schedule 5 to the Coroners 
and Justice Act 2009 and Regulations 28 and 29 of the Coroner’s (Investigation). Rules 2013. 

We have also read the Coroner’s concerns regarding a lack of implementation of learnings, in 
particular, no detailed plans or timescales, for addressing the shortcomings identified in our 
Significant Event Analysis (“SEA”) 

The shortcomings you have identified in the Practice or the Practice’s SEA are: 

1. A lack of follow up following the failed home visit on 24 March 2022 
2. The consultation on 28 March did not meet the required standards and the management 
plan was incorrect. 

The Practice’s answers to the identified shortcomings are as follows: 

1. Failed Visits 

It is customary for the CCP to contact patients with failed visits within 24 hours. This 
happened in the case of Mrs Cumbers, as a doctor contacted her on two separate occasions on 
25 March 2022. We note that Mrs Cumbers did contact the surgery on 24 March, a few hours 
after the failed pre-arranged visit. We consider that, whilst it would have been the gold 
standard for a health care professional (HCP) to be able to speak to Mrs Cumbers directly 
when she rang to explain why the doctor had failed to gain entry, it was entirely reasonable 
for Mrs Cumbers to be advised by a non-clinical member of staff at that time, following a 
clinician’s risk assessment. Such risk assessments are always HCP dependent and include 
factors such as: 
· reason for visit 
· living arrangements i.e. does the patient live alone 
· past medical history 
· carer support etc. 

Part of Ranworth Medical Group 

Ranworth Surgery 

Nayland Drive Surgery 

Caradoc Surgery 

Kennedy Way Medical Centre 

Green Elms Health Centre 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 The SEA document intended to highlight the inability to guarantee a clinician will be 
available at every contact a patient makes with the CCP in such circumstances. Consequently, 
as a practice we believe it is safe for a person to receive signposting / safety netting from 
member of staff trained in care navigation (similar to all 111 hubs nationally) under the 
supervision of a clinician following their risk assessment. As this is what happened in Mrs 
Cumbers case, the CCP does not believe any further action is necessary. 

2. Consultation Standard 

A serious event analysis (SEA) on Mrs Cumbers identified a consultation which fell below 
expected standard. Had this not been the case, it could have led to her being admitted 24 
hours earlier. This raised a concern, even if this did not contribute to her death. It is 
customary to address such concerns, which relate to an individual’s sub-standard interaction 
with the relevant clinician in first instance by way of refresher training and reflection in order 
to minimise recurrence. 

As there was no identified systemic failure, the Practice addressed the concern identified in 
the SEA as described above (with the individual clinician involved) as well as disseminating 
learning at a practice meeting on 9/8/22 in an anonymous manner, to promote reporting. This 
said, the Practice also strives to go beyond what is common practice and this is the reason 
why we decided to audit consultations retrospectively to essentially promote reflection and 
improve patient care. 

We can confirm this was completed ahead of schedule on 31/7/23. As detailed in the SEA, it 
was agreed that every clinician would have at the very least one consultation audited against 
a known criteria (NHSE audit XL template) once a year and their result sent to them to be 
discussed with their appraiser. Appraisals are held yearly and are a means to help clinicians 
reflect on their practice to assure they continue to meet GMC standards. Hence this kind of 
sporadic monitoring (not mandated anywhere in the country) can never be a valid substitute 
nor give assurance on overall performance of a given clinician but is rather a quality 
improving exercise. 

We hope this fully addresses the Coroner’s concerns, but please do hesitate to contact us if 
you require any further information. 

Yours sincerely 

Clacton Community Practices. 

Part of Ranworth Medical Group 

Ranworth Surgery 

Nayland Road Surgery 

Caradoc Surgery 

Frinton Road Medical Centre 

Green Elms Health Centre 

Epping Close Surgery

Related reports

Other reports by Jeane Mellani

See all →

More reports categorised “Other related deaths”

See all →

Track Jeane Mellani

See every Prevention of Future Deaths report matching Jeane Mellani, and how often a new one appears.

What would an alert for this have sent me? Search the full text

Free to try — the preview shows the real matches and how many arrived in the last 12 months. Your first email alert is free.

These reports are published by the Chief Coroner's office at judiciary.uk and are © Crown copyright. The text here is reproduced from the published PDF so it can be searched. If something on this page is wrong, or you are a person named in it and want it reviewed, email drcjar@gmail.com and we will act promptly.