Prevention of Future Deaths reports · 2026

Susan Toft

Regulation 28 report to prevent future deaths, reference 2026-0214, written 14 Apr 2026. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report14 Apr 2026
Reference2026-0214
DeceasedSusan Toft
CoronerAndrew Bridgman
Coroner areaManchester South
CategoryOther related deaths
Sourcejudiciary.uk record · original PDF
Responses publishednone published

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS  

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO:   

1. 

, Chair, Wheelchair Accessible Vehicle Converters Association, 

11 Yeo Business Park, Axehayes Farm, Clyst St Mary, Exeter EX51DP 

2.  The Directors, The Wheelchair Alliance 
3.  The Directors, British Health Trades Association 

1 

CORONER 

I am Andrew Bridgman, Assistant Coroner, for the coroner area of Manchester South   

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 
2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013 

3 

INVESTIGATION and INQUEST 

On 17.10.25 an inquest was opened into the death of Susan Toft who died at 
Stepping Hill Hospital on 28.09.25, aged 77 years.     
The inquest concluded on 27.03.26.     

Medical Cause of Death 

1a) Myocardial Infarction and Pneumonia (joint causes)  
1b) Sepsis of unknown aetiology  
1c) Fractures to right femur, tibia and fibula  
II) Myasthenia Gravis 

The conclusion was: Accidental Death 

4 

CIRCUMSTANCES OF THE DEATH 

In May 2024 ST suffered a traumatic spinal injury rendering her paraplegic.  ST was 
discharged from hospital in November 2024.   In December 2024 ST purchased a 
converted vehicle to allow rear ramp access for a wheelchair, to be anchored in place 
of the front passenger seat.  On collecting the vehicle ST’s husband was shown how 
to secure a ‘demonstration wheelchair’ to the floor of the vehicle.  ST’s wheelchair 
was not used to demonstrate, nor was ST asked to sit in the wheelchair being used 
for the demonstration purposes. 
In January/February 2025 ST was provided with A Sunrise Q300 wheelchair, later 
replaced in May 2025 with an Invacare TDX SP2.  The Vicair cushion provided with 
the Sunrise wheelchair was transferred to the Invacare wheelchair.  
The cushion attached to both wheelchair seat bases with Velcro strips.  

On 24 September 2025 ST was a front seat passenger, in her wheelchair fixed to the 
floor of her adapted vehicle, being driven by her husband, which was forced to brake 
suddenly and sharply. As the car braked ST slipped from her wheelchair into the 
passenger footwell resulting in fractures of her right leg, being taken to hospital the 
next day.   
That ST did not remain restrained in her wheelchair, and submarined beneath the 
vehicle seat belt (lap section) was as a result of,  

1. 

the seat cushion (held by Velcro) becoming detached from the wheelchair 
base. The adhesive to the wheelchair failed on one side.  It is not clear what 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 happened to the other side, but it was later noted that the Velcro strip 
attached to the wheelchair base was missing.   

2.  The fact that the lap part of the vehicle seat belt did not fit properly across 

ST’s lap as the seat belt buckle was higher than her lap.   

5 

CORONER’S CONCERNS 

During the course of the course of the inquest reference was made to the  
International Best Practice Guidelines BPG1 Transportation of People Seated in 
Wheelchairs.   

Throughout that document there is clear reference to the risk of persons submarining 
because of the risk of failure of the cushion and/or an inadequately fitted vehicle seat 
belt restraint.  

Concern One 
Section 4.5 deals with the seat cushion, and 4.5.1 – cushion attachment.   
From a seating function perspective, the stability of a cushion is a fundamental 
requirement. Therefore, the means of attachment of the cushion to the wheelchair 
support surface needs to be capable of repeated fitting and removal without 
impairment or deterioration. Cushions may need to be frequently removed for 
cleaning and maintenance, and an individual user may have a number of cushions 
for short or long term use.  
This cushion’s attachment failed after just 9 months of use.  
The above said Guidelines state that Velcro is strong in shear but less so in tension.  
Also that the adhesive must have sufficient shear strength.  It seems that repeated  
removal of the cushion for cleaning and maintenance risks exceeding and weakening 
the relative strengths of the Velcro system itself and the adhesive used to secure the 
Velcro strip to the wheelchair base.   
In the circumstances my concern is that there may be more robust and more reliable 
methods of securing the seat cushion to the wheelchair base, that would negate the 
risk of detachment, as occurred in this case.   

Concern Two 
Section 5 of the above said Guidelines sets out in some detail the importance of 
ensuring the adequacy of the fit of the vehicle restraint system to the individual 
wheelchair and wheelchair user.   
It was surprising therefore to learn at the inquest that upon collecting the adapted 
vehicle STs husband was only given a demonstration of how to secure the wheelchair 
to the vehicle.  That there was no assessment of any need to make adjustments to 
the vehicle occupant restraints to ensure an adequate fit by assessing ST’s position 
and safety in the vehicle, using her current wheelchair, and to advise a reassessment 
should the wheelchair be changed. 
As a consequence, the vehicle occupant seat belt did not fit properly across ST’s lap, 
contributing to her being thrown into the footwell.      

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent the risk of future deaths and I believe 
you have the power to take such action.  I have raised this matter with you collectively 
and as individual organisations.     

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report 
9th June 2026.  I the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting 
out the timetable for action. Otherwise, you must explain why no action is proposed. 

2 

 
 
 
 
 
  
 
 
 
 
 
 
 8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Persons 
namely, who may find it useful or of interest. 

I have sent a copy to Susan Toft’s family.   

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it 
useful or of interest. You may make representations to me, the coroner, at the time of 
your response, about the release or the publication of your response by the Chief 
Coroner. 

9 

Andrew Bridgman 
HM Assistant Coroner 

14/04/2026 

3

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