Prevention of Future Deaths reports · 2023

Michael Sullivan

Regulation 28 report to prevent future deaths, reference 2023-0200, written 20 Jun 2023. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report20 Jun 2023
Reference2023-0200
DeceasedMichael Sullivan
CoronerAlison Mutch
Coroner areaManchester South
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO:  Stockport Integrated Care 
Partnership 

1  CORONER 

I am Alison Mutch, Senior Coroner, for the Coroner Area of Greater 
Manchester South 

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and 
Justice Act 2009 and regulations 28 and 29 of the Coroners 
(Investigations) Regulations 2013 

3 

INVESTIGATION and INQUEST 

On 22nd  December 2022 I commenced an investigation into the death of 
Michael Brian Sullivan. The investigation concluded on the 16th  May 2023 
and the conclusion was one of Narrative: Died of natural causes 
exacerbated by lithium toxicity. The medical cause of death was 1a) 
Bronchopneumonia; II) Bipolar disorder, Lithium toxicity, chronic 
obstructive pulmonary disease 

4  CIRCUMSTANCES OF THE DEATH 

Michael Brian Sullivan had schizophrenia and was bipolar. He took 
lithium medication. He deteriorated at his home address and was 
admitted to Stepping Hill Hospital after concerns were raised by his 
family. He was found to have pneumonia and lithium toxicity, a 
complication of his bronchopneumonia and related to his dehydration. He 
deteriorated despite treatment and died at Stepping Hill Hospital on 17th 
December 2022. 

5  CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise 
to concern. In my opinion there is a risk that future deaths will occur 
unless action is taken. In the circumstances it is my statutory duty to 
report to you. 

The MATTERS OF CONCERN are as follows.  – 

The evidence before the inquest was that Mr Sullivan was a vulnerable 
person with a complex mental health history. The inquest heard evidence 

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 that GPs could access a Crisis Review Team to assess patients such as 
Mr Sullivan. However, the evidence before the inquest was that there 
seemed to be delays between referrals and assessments. It was unclear 
if these were due to a lack of understanding by GPs on how the CRT 
could be used or how patients were prioritised within the CRT or a lack of 
effective triage by GPs before referral or the CRT following referral. 
In his case the concern was raised by his family on 13th  December 2022 
with the GP. The GP referred him to the CRT that day indicating he 
needed an assessment on 14th  December 2023 for confusion following a 
fall and a possible UTI. At the assessment on 14th  December 2023 at 
11am Mr Sullivan was seriously unwell. 

6  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I 
believe you have the power to take such action. 

7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date 
of this report, namely by 15th  August 2023. I, the coroner, may extend the 
period. 

Your response must contain details of action taken or proposed to be 
taken, setting out the timetable for action. Otherwise you must explain 
why no action is proposed. 

8  COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following 
Interested Persons namely 1) 
Metropolitan Borough Council, who may find it useful or of interest. 

 and 2) Stockport 

I am also under a duty to send the Chief Coroner a copy of your 
response. 

The Chief Coroner may publish either or both in a complete or redacted 
or summary form. He may send a copy of this report to any person who 
he believes may find it useful or of interest. You may make 
representations to me, the coroner, at the time of your response, about 
the release or the publication of your response by the Chief Coroner. 

9  Alison Mutch 

HM Senior Coroner 

20.06.2023 

2

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Greater Manchester Integrated Care 1 (PDF)
Date:  

Ms A Mutch  
HM Senior Coroner 
Coroner’s Court  
1 Mount Tabor Street  
Stockport  
SK1 3AG 

Dear Ms Mutch, 

Re: Regulation 28 Report to Prevent Future Deaths – Michael Brian Sullivan 17th December 2022 

Thank you for your Regulation 28 Report dated 20/06/2023 concerning the sad death of Michael Brian 
Sullivan on17/12/2022. On behalf of NHS Greater Manchester Integrated Care (NHS GM), I would like to 
begin by offering our sincere condolences to Mr. Sullivan’s family for their loss. 

Thank you for highlighting your concerns during Mr. Sullivan’s Inquest which concluded on 16th May 
2023. On behalf of NHS GM, I would like to thank you for bringing these matters of concern to our 
attention so we can make the necessary improvements to the quality and safety of future services.   

Following the inquest, you raised concerns in your Regulation 28 Report to NHS GM that there is a risk 
future deaths will occur unless action is taken.  

The medical cause of death was: 
Bronchopneumonia; Bipolar disorder, Lithium Toxicity, Chronic Obstructive Pulmonary Disease. 

I hope the response below demonstrates to you and Mr. Sullivan’s family that NHS GM has taken the 
concerns you have raised seriously and will learn from this as a whole system.  

This letter addresses the issues that fall within the remit of NHSGM and how we can share the learning 
from this case. 

The evidence before the inquest was that Mr Sullivan was a vulnerable person with a complex 
mental health history. The inquest heard evidence that GPs could access a Crisis Review Team 
to assess patients such as Mr Sullivan. However, the evidence before the inquest was that there 
seemed to be delays between referrals and assessments. It was unclear if these were due to a 
lack of understanding by GPs on how the CRT could be used or how patients were prioritised 
within the CRT or a lack of effective triage by GPs before referral or the CRT following referral. In 
his case the concern was raised by his family on 13th December 2022 with the GP. The GP 
referred him to the CRT that day indicating he needed an assessment on 14th December 2023 for 
confusion following a fall and a possible UTI. At the assessment on 14th December 2023 at 11am 
Mr Sullivan was seriously unwell. 

The aim of the Crisis Response Team (CRT) is to reduce unnecessary hospital admissions and prevent 
avoidable Emergency Department (ED) attendances by providing holistic multidisciplinary intervention 
and support in order to stabilise patients in their own home or usual residence.  The service is available 

4th Floor, Piccadilly Place, Manchester  M1 3BN   
Tel: 0161 6257791  www.gmintegratedcare.org.uk 

 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 for patients registered with a Stockport General Practitioner (GP) aged 18 or over. 

They are a multi-disciplinary integrated team consisting of highly skilled senior nurses, occupational 
therapists (OT), physiotherapists, Social Workers and support workers, in collaboration with the Mental 
Health Liaison Team. 

They take referrals from any professional (GP, District Nurse, Social Worker or North West Ambulance 
Service). A CRT registered professional will triage the referral and ensure the patient is allocated to the 
appropriate member of the team; a nurse, OT, physiotherapist or social worker, with this initial 
assessment being carried out within 2 hours of the referral into the service. They will also assess 
patients who are in the emergency department or the clinical decision unit if it is deemed appropriate. 

To prevent a hospital admission, they have access to a range of community resources and support 
options. The aim of the service is to stabilise patients within 72 hours. If ongoing support is needed after 
this, then referrals are made for support from the appropriate services in the neighbourhoods. 

Patients with an Enhanced Case Management Plan or patients who have accessed CRT previously can 
access CRT directly. 

In this case I can confirm the following:- 

•  There were no delays between referral to CRT and assessment at the time of this referral. 
•  The referral request from the GP specified requirement for an assessment to be completed the 
following day (14 December 2022); Mr Sullivan was confirmed to be safe at home overnight 
•  Had the GP requested an assessment on 13 December 2022, the service would have been able 
to provide an immediate response and would have attended Mr Sullivan at his home on the same 
day. 

The consultation note added to the clinical system within the GP practice has been reviewed. This 
captures the discussion that took place between the GP and the patient and between the GP and the 
patient’s brother on 13th of December 2022.  Mr Sullivan was reported to appear confused following a 
fall; Mr Sullivan had the Carecall service in place (this is a 24-hour telemonitoring and response service 
that provides support to people who wish to remain independent in their own home) and they reported 
that he may have a urinary tract infection.  The GP made arrangements for a routine home visit for 
Friday 16th of December but also referred to CRT to request assessment the following day.  Safety 
netting advice (this is information given to a patient or their carer during a primary care consultation, 
about actions to take if their condition fails to improve, changes or if they have further concerns about 
their health in the future), was given to the patient and brother, they were advised to call NHS111 or 
access emergency services in the event of any deterioration overnight.   

Whilst the GP acted appropriately in requesting support via CRT and providing safety netting advice, as 
CRT were able to offer more timely response (they can respond within 2 hours), earlier assessment 
should have been considered.   

Actions taken or being taken to share learning across Greater Manchester: 

1.  Learning to be presented/shared with the Greater Manchester System Quality Group on 21st 
September 2023. This meeting is attended by commissioners, including commissioners of 
specialist services, localities, regulators, Healthwatch and NICE. Through sharing in this forum, 
we expect members to review and ensure learning is incorporated into their commissioned 

4th Floor, Piccadilly Place, Manchester  M1 3BN   
Tel: 0161 6257791  www.gmintegratedcare.org.uk 

 
  
 
 
 
 
 
 
 
 
 
 services. 

2.  Shared learning from this and similar cases at Greater Manchester and borough level will be 
cascaded to professionals through relevant governance and learning forums to ensure that 
learning is incorporated into their services. 

In conclusion, key learning points and recommendations will be monitored to ensure they are embedded 
within practice. NHS GM is committed to improving outcomes for the population of Greater Manchester.  

I hope this response demonstrates to you and Mr. Sullivans’s family that NHS GM has taken the 
concerns you have raised seriously and is committed to working together as a system including our 
service users, carers and families to improve the care provided.  

Thank you for bringing these important patient safety issues to my attention and please do not hesitate 
to contact me should you need any further information. 

Yours sincerely 

Chief Nursing Officer 
GM Integrated Care 

Stockport Place Based Lead 
GM Integrated Care 

4th Floor, Piccadilly Place, Manchester  M1 3BN   
Tel: 0161 6257791  www.gmintegratedcare.org.uk

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