Prevention of Future Deaths reports · 2023

Kirsty Hendry

Regulation 28 report to prevent future deaths, reference 2023-0394, written 20 Oct 2023. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report20 Oct 2023
Reference2023-0394
DeceasedKirsty Hendry
CoronerAlison Mutch
Coroner areaManchester South
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedTameside and Glossop Integrated Care NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO:  NHS England 

1  CORONER 

I am Alison Mutch, HM Senior Coroner, for the coroner area of South 
Manchester 

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice 
Act 2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations 
2013 

3 

INVESTIGATION and INQUEST 

On 18th  April 2023 I commenced an investigation into the death of Kirsty 
Michelle Hendry. The investigation concluded on the 8th  September 2023 and 
the conclusion was one of Narrative: Died from the complications of a 
subarachnoid haemorrhage caused by a burst aneurysm which was not 
diagnosed until vasospasms had severely compromised her neurological 
status and she could not be successfully treated. The medical cause of 
death was 1a) Cerebral Infarction; 1b) Vasospasm; 1c) Spontaneous 
Subarachnoid Haemorrhage 

4  CIRCUMSTANCES OF THE DEATH 

On 30th  March 2023 Kirsty Michelle Hendry was seen at her surgery by an 
advanced nurse practitioner. She presented with a headache and vomiting 
which had started two days previously. She was prescribed antibiotics for a 
suspected infection. It is probable that the symptoms were due to a 
subarachnoid haemorrhage due to a burst aneurysm. A hospital referral at this 
point would probably have identified the subarachnoid haemorrhage and 
allowed preventative treatment to reduce the risk of her developing severe 
vasospasm. On 2nd  April 2023 an ambulance was called as she was feeling 
unwell. The ambulance crew did not recognise that her behaviour was 
inconsistent with her usual presentation. She was taken to Tameside General 
Hospital where there was a prolonged wait to be seen. A CT scan undertaken 
showed evidence of a subarachnoid haemorrhage that had occurred previously 
around 28th  March 2023. The scan was incorrectly reported as being clear. At 
Tameside General Hospital her consciousness levels were reduced, and she 
was agitated. She had probably developed a severe vasospasm from the 
subarachnoid haemorrhage. Treatment options at this point are extremely 
limited. An MRI scan on 5th  April 2023 showed multi territorial infarctions and 
significant narrowing of all the intracranial vessels. On the balance of 

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 probabilities, the neurological situation was probably irreversible on her 
admission to Tameside General Hospital. She was transferred to Salford Royal 
Hospital where attempts to treat her were unsuccessful. She died at Salford 
Royal Hospital on 11th  April 2023. 

5  CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to 
concern. In my opinion there is a risk that future deaths will occur unless action 
is taken. In the circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  – 

The inquest heard evidence that early identification of a burst aneurysm is vital if 
treatment is to be offered at an early enough stage to reduce the risk of death. 
The inquest was told that particularly in primary care the symptoms are not 
readily understood and awareness is often low. In Kirsty Hendry’s case she had 
the key symptoms that are linked to a burst aneurysm. 
The evidence was that it was important awareness be raised so that all doctors 
and other health professionals carrying out examinations in a primary care 
setting should understand the key symptoms /presentation of a burst aneurysm 
so that appropriate referrals could be made to secondary care and CT scans be 
undertaken at an early stage when the probable could be easily identified and 
treatment options were available. 

6  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you 
have the power to take such action. 

7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this 
report, namely by 15th  December 2023. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, 
setting out the timetable for action. Otherwise you must explain why no action is 
proposed. 

8  COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following 
Interested Persons namely 1) 
 on behalf of the Family and; 2) 
Tameside and Glossop Integrated Care NHS Foundation Trust, who may find it 
useful or of interest. 

I am also under a duty to send the Chief Coroner a copy of your response. 

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 The Chief Coroner may publish either or both in a complete or redacted or 
summary form. He may send a copy of this report to any person who he 
believes may find it useful or of interest. You may make representations to me, 
the coroner, at the time of your response, about the release or the publication of 
your response by the Chief Coroner. 

9 

Alison Mutch 
HM Senior Coroner 

20.10.2023 

3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from NHS England (PDF)
Alison Mutch 
HM Senior Coroner  
South Manchester Coroner’s Court 
1 Mount Tabor Street 
Stockport 
SK1 3AG  

Dear Coroner, 

National Medical Director  
NHS England  
Wellington House 
133-155 Waterloo Road  
London 
SE1 8UG 

22 December 2023 

Re: Regulation 28 Report to Prevent Future Deaths – Kirsty Michelle Hendry 
who died on 11 April 2023 

Thank  you  for  your  Report  to  Prevent  Future  Deaths  (hereafter  “Report”)  dated  20 
October  2023  concerning  the  death  of  Kirsty  Michelle  Hendry  on  11  April  2023.  In 
advance of responding to the specific concerns raised in your Report, I would like to 
express my  deep condolences to  Kirsty’s  family and  loved ones.  NHS England  are 
keen to assure the family and the coroner that the concerns raised about Kirsty’s care 
have been listened to and reflected upon.  

I am grateful for the further time granted to respond to your Report, and I apologise for 
any  anguish  this  delay  may  have  caused  to  Kirsty’s  family  or  friends.  I  realise  that 
responses to Coroner Reports can form part of the important process of family and 
friends coming to terms with what has happened to their loved ones and appreciate 
this will have been an incredibly difficult time for them. 

In your Report you raised the concern over the awareness of the symptoms of a burst 
aneurysm within primary care health settings. Senior colleagues from NHS England’s 
Primary  Care,  Nursing  and  Neurology  Teams  were  therefore  asked  to  review  your 
Report and have input into this response.  

All healthcare professionals, including those within Primary Care, have access to and 
should be guided by National Institute for Health and Care Excellence (NICE) clinical 
guidance.  In  November  2022,  NICE  published  clinical  guidance  NG228  on 
Subarachnoid  haemorrhage  caused  by  a  ruptured  aneurysm:  diagnosis  and 
management.  The  clinical  guidance  provides  information  on  the  diagnosis  and 
management of aneurysm and highlights the importance of urgent investigation and 
the need to have a ‘high index of suspicion’ for subarachnoid haemorrhage in people 
who  present  with  unexplained  acute  severe  headache.  If  there  is  a  suspicion  of 
subarachnoid haemorrhage in people being seen outside of acute hospital settings, 
the  guidance  is  to  refer  them  to  an  emergency  department  immediately  for  further 
assessment.  

Separate  NICE  clinical  guidance,  CG150,  Headaches  in  over  12s:  diagnosis  and 
management  also  makes  clear  the  need  for  urgent  assessment  of  sudden  severe 
headaches.  

                                                                                                                       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 As part  of their  appraisal  and  validation,  all  healthcare professionals  working  within 
Primary  Care  will  undertake  Continuing  Personal  Development  (CPD)  to  keep  their 
clinical  skills  up  to  date.  This  will  include  ensuring  awareness  of  up-to-date  clinical 
guidance.  

My nursing colleagues for Primary Care will also be considering Kirsty’s case further, 
to  include  raising  awareness  of  brain  aneurysm  symptoms  among  primary  care 
nursing  professionals.  They  will  be  keeping  my  team  updated  on  their  agreed  next 
steps.  

NHS  England  has  also  engaged  with  Tameside  and  Glossop  Integrated  Care  NHS 
Foundation Trust regarding your Report and the circumstances surrounding Kirsty’s 
care.  At  the  time,  there  were  delays  within  the  Emergency  Department  to  patients 
being seen and assessed by doctors. A programme of work is underway both locally 
and  nationally  to  address  waiting  times  and  delays  within  Urgent  Emergency  Care 
(UEC). For more information on this, please see the Delivery plan for recovering urgent 
and  emergency  care  services  which  NHS  England  published  in  January  2023.  The 
plan includes an ambition to improve to 76% of patients being admitted, transferred or 
discharged within four hours by March 2024.  

Following Kirsty’s death, the Trust has developed an action plan which includes further 
education for staff on the completion and escalation of neurological observations. They 
have also advised that they have acted around the erroneous reporting of Kirsty’s CT 
scan, with the third-party provider now having to provide quarterly reports to the Trust, 
incorporating a peer review audit. I would refer you to the Trust for further information 
on their action plan.  

I would also like to provide further assurances on national NHS England work taking 
place around the Reports to Prevent Future Deaths. All reports received are discussed 
by  the  Regulation  28  Working  Group,  comprising  Regional  Medical  Directors,  and 
other clinical and quality colleagues from across the regions. This ensures that key 
learnings and insights around preventable deaths are shared across the NHS at both 
a national and regional level and helps us pay close attention to any emerging trends 
that may require further review and action.  

Thank you for bringing these important patient safety issues to my attention and please 
do not hesitate to contact me should you need any further information. 

Yours sincerely, 

National Medical Director

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