Prevention of Future Deaths reports · 2023

Samuel Jones

Regulation 28 report to prevent future deaths, reference 2023-0499, written 5 Dec 2023. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report5 Dec 2023
Reference2023-0499
DeceasedSamuel Jones
CoronerRachael Griffin
Coroner areaDorset
CategoryState Custody related deaths
Organisation namedOxleas NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published3

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION  28:  REPORT TO  PREVENT FUTURE DEATHS (1) 

NOTE:  This form is to be used after an inquest 

REGULATION  28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1.  The  Rt Hon  Edward  Argar  MP,  Minister of State for Prisons,  Parole  and 

Probation 

2. 

3. 

,  Director General  Chief Executive of His  Majesty's Prison  and 

Probation  Service  (HMPPS) 

, Chief Executive of NHS  England 

1  CORONER 

I  am  Rachael  Clare  Griffin,  Senior Coroner,  for the Coroner Area  of Dorset 

2  CORONER'S LEGAL  POWERS 

I  make  this  report  under paragraph  7,  Schedule  5,  of the  Coroners  and  Justice 
Act 2009  and  regulations  28  and  29  of the Coroners  (Investigations)  Regulations 
2013. 

3 

INVESTIGATION and INQUEST 

11th

On  the 
Samuel  Lewis Jones,  born  on  the 24th  November 1998. 

May  2021  an  investigation  was  commenced  into  the  death  of 

The  investigation  concluded  at  the  end  of the  Inquest  on  the  28th  November 
2023. 

The  Medical  Cause  of Death  was: 

la Ligature Suspension 

The  conclusion  of the  Inquest  heard  before  a  jury  was  a  narrative  conclusion 
that  "Sam  suspended  himself  by  a  ligature,  there  is  insufficient  evidence  that 
has  been  presented  to  the  jury to  show  that  Sam  had  or  had  not intended  to 
take  his own  life." 

4  CIRCUMSTANCES OF THE DEATH 

The  deceased  died  on  the  30th  April  2021  after  he  suspended  himself  by  a 
ligature in  his cell  at HMP  Portland,  Portland,  Dorset. 

5  CORONER'S CONCERNS 

During  the course of the inquest the evidence revealed  matters giving  rise to 
concern.  In my opinion there is  a risk that future deaths will  occur unless action 

1 

 is  taken.  In the circumstances  it is  my statutory duty to report to you . 
The  MATTERS OF CONCERN  are as  follows: 

1.  During  the Inquest evidence was  heard that: 

i. 

Sam's  mother died  by  an  act  of self-harm  on  the  12th  April  2014. 
Sam  was  greatly  affected  by  his  mother's  death  which  was 
known  by  the  prison  and  healthcare  staff  at  HMP  Portland, 
however the  date  of her death  was  not identified  in  the  prison  or 
healthcare  records  and  was  not known  to those caring  for Sam. 

Had  both  prison  and  healthcare staff been  aware  of the date they 
would  have spoken  to Sam  around this time to provide support to 
him. 

Prisons  nationally  use  a  records  system  called  NOMIS  and 
healthcare  providers  in  prisons  nationally  use  a  records  system 
called  SystmOne.  There  is  no  mechanism  in  NOMIS  or SystmOne 
to highlight key  or trigger dates that may have  an  impact upon  a 
prisoner. 

Following  the evidence  at this Inquest,  local  processes  have  been 
immediately  put  into  place  at  HMP  Portland  to  ensure  that 
prisoners  will  be  asked  about  any  significant  or  trigger  dates  at 
the  initial  and  second  healthcare  screen  when  they  arrive  at the 
prison.  This  information  will  be  recorded  on  SystmOne  manually 
in  the  risk  information  box  and  a task  will  be  scheduled  close  to 
the  key  date.  Prison  staff do  not have  access  to  SystmOne.  This 
is  a local  process  and  not a national  one  and  this  issue  is  likely to 
arise  at all  prisons in  England  and  Wales. 

There  is  no  national  guidance  or  policy  on  this  and  no  specific 
question  on  the  SystmOne  records,  or  location  in  the  NOMIS 
records,  to  enquire  into,  or  highlight,  significant  dates  for  the 
prisoner. 

ii.  When  meeting  with  a  prisoner,  prison  staff  have  access  to  the 
NOMIS  records,  however,  most  of  the  prison  staff  who  gave 
evidence  at the  Inquest stated  that they  would  not read  the  full 
records  and  just  look  at  the  last  2  or  3  contacts.  Due  to  the 
current  reduction  in  staffing  levels  at HMP  Portland  as  a result  of 
difficulties  in  recruitment,  which 
is  affecting  staffing  within 
prisons  nationally,  staff gave  evidence  that they  do  not have  the 
time  to  consider  the  NOMIS  records  in  full  for  routine  checks  or 
welfare  checks  under  the  keyworker  scheme.  Evidence  was  also 
given  by  a  Supervising  Officer  at  the  prison  that  when  ACCT 
reviews  are  conducted  this  could  be  the  first time  they  meet the 
prisoner  and  they do  not have  time to go  through  all  the  records 
due to current staffing pressures. 

There  is  no  ability  to  search  the  NOMIS  records  by  a  key  word 
search  as  there  is  on  SystmOne,  so  key  information  about  a 

2 

 prisoner  may  be  buried  within  the  case  notes  section  on  NOMIS 
which  can  be  very  lengthy.  To  find  out  this  information  staff 
would  have  to  go  through  all  the  records  which  as  stated  above 
is  not  practically  possible  due  to  current  staffing  levels.  As  a 
result information  can  be  missed. 

Although  there  is  an  alerts  page  on  NOMIS  this  only  allows 
certain  standard  entries  and  there  is  no  free  text  box  to  allow 
bespoke  entry  of  information.  This  results  in  key  information 
about  a  prisoner  being  overlooked.  Some  witnesses  gave 
evidence  that they  were  not aware  of Sam's  history contained  in 
the  NOMIS  records  and  had  they  been,  they  would  have  acted 
differently. 

There  is  a  new  version  of  NOMIS  which  although  being  used  in 
the  Prison  Service  at  the  moment,  is  still  under  development 
which  could  address these  issues. 

iii . 

In  prison,  prisoners  are  prescribed  medication  to  take  either 
under  supervision  or  in  their  own  possession.  This  means  that  a 
prisoner  can  self-medicate 
their  cell.  Prescriptions  of 
in 
medications  can  be  given  to  cover  a  supply  for  up  to  28  days. 
Prior  to  a  determination  as  to  whether  it  would  be  safe  for  a 
their  possession,  a  risk 
prisoner 
assessment  is  undertaken  both  around  the  type  of  medication 
and  the  prisoner's individual  risks. 

to  have  medication 

in 

Sam  was  prescribed 
  and  was  permitted  to  take  this  in 
26th
possession  for  a  period  of 7  days.  He  last  collected  this  on 
January  2021,  over  3  months  before  his  death.  Following  his 
death,  he  was  found  to  have 

  in  his  blood  and 

  was  found  in  his cell. 
It  may  have  been  that  he  was  illicitly  obtaining 
, 
however  it  may  also  be  that  he  had  left  over  medication  from 
that he  had  been  prescribed  previously. 

When  a prisoner stops taking  medication,  healthcare  teams  have 
little  option  other  than  asking  if  a  person  has  any  leftover 
medication  and  are  dependent  on  the  prisoner  handing  any 
excess  medication  back.  Healthcare teams do  not have the  power 
to  search  a  cell  although  can  pass  information  on  to  the  prison 
staff  if  they  have  any  concerns  regarding  the  stockpiling  or 
access to medication  in the cell. 

There  is  a  local  operating  policy  in  place  within  the  healthcare 
department  at  HMP  Portland  to  cover  medication.  Following  the 
evidence  heard  during  the  Inquest,  this  has  already  been 
amended  to  ensure  steps  are  taken  to  try  to  ensure  that  a 
prisoner  does  not  have  any  medication  in  their  cell  which  they 
should  not  have.  There  is,  however,  no  national  guidance  to 
assist both  healthcare and  Prison  Service staff deal  with  this issue 
and  it is for individual  orisons to set up their own  orocesses. 

3 

 
 2. 

I  have concerns with  regard  to the following: 

i. 

ii. 

iii. 

iv. 

The  lack of flagging  of,  and  access  to,  key  dates which  may  have 
an  impact on  prisoners' safety. 

The  lack  of  national  Prison  Service  or  NHS  guidance  on  how  to 
manage  key  dates  where  risks  to the  safety  of the  prisoner  may 
be  increased,  such  as  a bereavement or traumatic incident or any 
other key dates. 

The  accessibility  of  information  recorded  on  NOMIS  and  the 
potential  to  miss  key  information  which  could  impact  on  risk 
assessments. 

lack  of  national  guidance  around 

The 
the  operation  of  in 
possession  medication  in  prisons  either  by  HMPPS  or  NHS 
England  to ensure  prisoners  do  not stockpile  or retain  medication 
when they have stopped using  it. 

6  ACTION SHOULD BE TAKEN 

In  my  opinion  urgent  action  should  be  taken  to  prevent  future  deaths  and  I 
believe you  and/or your organisation  have the power to take such  action. 

7 

YOUR RESPONSE 

You  are  under a duty to respond  to this  report within  56  days of the date of this 
report,  30th  January 2024.  I, the coroner,  may extend  the period. 

Your  response  must  contain  details  of  action  taken  or  proposed  to  be  taken, 
setting  out the timetable  for action.  Otherwise,  you  must explain  why no  action 
is  proposed. 

8  COPIES and PUBLICATION 

I  have  sent  a  copy  of  my  report  to  the  Chief  Coroner  and  to  the  following 
Interested Persons: 

(1)  Sam's family 
(2) The  Ministry of Justice/HMP  Portland 
(3)  Practice  Plus  Group 
(4) Oxleas  NHS  Foundation Trust 
(5) Change Grow  Live 

I  am  also  under a duty to send  the Chief Coroner a copy of your response. 

I  have  also  forwarded  the  report  to  the  following  who  may  find  the  report  of 
interest: 

,  Director General  of the Department of Health  and  Social  Care 

4 

 ,  Chief Executive  Officer,  Public  Health  England 

The  Chief  Coroner  may  publish  either  or  both  in  a  complete  or  redacted  or 
summary  form.  He  may  send  a  copy  of  this  report  to  any  person  who  he 
believes  may  find  it useful  or of interest.  You  may  make  representations  to  me, 
the  coroner,  at the  time  of your  response,  about the  release  or the  publication 
of your response  by the Chief Coroner. 

9  Dated 

S ign~  

5th  December 2023 

Rachael  C Griffin 

5

Responses

3 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Hm Prison and Probation Service (PDF)
Director General of Operations
HM Prison and Probation Service 
8th Floor Ministry of Justice 
102 Petty France 
London 
SW1H 9AJ 

Rachael Clare Griffin 
Senior Coroner for the Area of Dorset 
HM Coroner’s Office 
Town Hall 
Bournemouth  
BH1 6DY 

3 April 2023 

Dear Ms Griffin 

Thank you for your Regulation 28 report of 5 December 2023, addressed to the Minister of State 
for Prisons, Parole and Probation, the Director General Chief Executive of HM Prison and 
Probation Service, and the Chief Executive of NHS England. I am responding on behalf of His 
Majesty’s Prison and Probation Service (HMPPS) as Director General of Operations.  

I know that you will share a copy of this response with Mr Jones’s family, and I would first like to 
express my condolences for their loss. Every death in custody is a tragedy and the safety of 
those in our care is my absolute priority. 

You have raised four matters of concern, regarding: the recording and use of information about 
significant dates for individuals that may impact on their safety; the management of individuals 
during such periods; accessibility of information on the National Offender Management 
Information System (NOMIS); and the lack of guidance about the issue of stockpiling in-
possession medication. 

I understand that NHS England will be providing a separate response on the matters that are of 
relevance to their work. 

Turning first to your concerns about key dates, as you know, NOMIS allows information to be 
shared throughout the system both within an establishment and nationally. We recognise that 
NOMIS, is no longer fit for purpose, and are currently developing a new case management 
system, Digital Prison Services (DPS). Whilst neither NOMIS nor DPS is currently able to record 
key dates, this is something that we will revisit as we continue to develop DPS. Our main focus 
for now, is to build the core functionality that is needed in DPS in order to enable us to cease the 
use of NOMIS. 

Our guidance on understanding risk and sharing information explains that significant dates for 
individuals, such as anniversaries, can be periods of increased risk and emphasises the 

A2 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 importance of recording information about such dates. We know that many prisons maintain local 
databases for this purpose. The importance of awareness that key dates may be triggers will also 
be made clear in the new Safety Policy Framework that we will shortly be issuing, which will be 
supported with guidance for staff about how to provide suitable, co-ordinated care during such 
trigger periods.  In the meantime, we will issue a Senior Leaders Bulletin on the importance of 
recognising key dates and encouraging the use of local databases. 

With regard to your third concern I have acknowledged above that NOMIS is not fit for purpose 
and explained that we are working on the development of DPS as a replacement.  NOMIS does, 
however, provide the capacity for staff to search notes in various ways, including by type, subtype 
and date.  The ability to search for key words is currently under consideration in the development 
of DPS, and we anticipate that this function will be available by 2025. 

With regard to your final concern, decisions about which medication can be issued to be held in 
possession by prisoners are primarily a matter for healthcare providers, but prison staff have a 
role to play, and this is an area in which collaborative working and appropriate information 
sharing are crucial.  There are a number of prison policies that cover the stockpiling of 
medication, or its retention after an individual has ceased a course of treatment.  Depending on 
the circumstances, healthcare staff may consider further treatment or intervention or it could 
constitute possession of an unauthorised item, which would be an offence against prison 
discipline as set out in the Adjudications Policy Framework.  In these circumstances prison staff 
are permitted to remove medication as an unauthorised item in accordance with the Searching 
Policy Framework, and the Prisoners’ Property Policy Framework has recently been amended to 
require the removal of medication during cell clearances.  

As always, we remain committed to prisoner safety as our key priority. Thank you again for 
bringing your concerns to my attention. I trust that this response provides assurance that action is 
being taken to address them.  

Yours sincerely, 

Director General of Operations 

A3
Response from Ministry of Justice (PDF)
OFFICIAL 

Rt Hon Edward Argar MP 
Minister of State for Justice 

Rachael Clare Griffin 
Senior Coroner for the Area of Dorset 
HM Coroner’s Office 
Town Hall 
Bournemouth 
BH1 6DY 

Dear Coroner, 

3 April 2024 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS – SAMUEL JONES 

Thank you for your Regulation 28 Report to Prevent Future Deaths following the inquest into the death of 
Samuel Jones, who died on 30 April 2021 at HMP Portland. 

I have read your report with care as a death in custody is a tragic event for families and friends, as well as 
other prisoners and staff, and learning lessons to improve the safety of those in prison custody is 
essential.  I understand that you will share this letter with Mr Jones’ family and I would like to offer them 
my sincere condolences for their loss. 

The concerns you have raised within your report are operational issues and it is therefore appropriate for 

, DG Operations, HM Prison and Probation Service (HMPPS), to respond to them.  I have 

seen the response from 
by HMPPS to address your concerns. 

 and I endorse the content of it, which sets out the action being taken 

RT HON EDWARD ARGAR MP 

T +4420 3334 3555 
F +44870 761 7753 

E https://contact-moj.service.justice.gov.uk/ 
www.gov.uk/moj 

102 Petty France 
London 
SW1H 9AJ 

A1
Response from NHS England (PDF)
Ms Rachael Clare Griffin 
HM Senior Coroner 
Coroner’s Office for the County of Dorset 
Town Hall 
Bournemouth 
BH2 6DY 

National Medical Director 
NHS England 
Wellington House 
133-155 Waterloo Road 
London 
SE1 8UG 

26 January 2024 

Dear Ms Griffin, 

Re: Regulation 28 Report to Prevent Future Deaths – Samuel Lewis Jones who 
died on 30 April 2021. 

Thank you for your Report to Prevent Future Deaths (hereafter “Report”) dated 
05 December 2023 concerning the death of Samuel Lewis Jones on 30 April 2021. In 
advance of responding to the specific concerns raised in your Report, I would like to 
express my deep condolences to Samuel’s family and loved ones. NHS England  is 
keen to assure the family, and the coroner, that the concerns raised about Samuel’s 
care have been listened to and reflected upon. 

I respond to each of the matters of concern raised in your Report below. 

1. The lack of flagging of, and access to, key dates which may have an impact 

on prisoners’ safety. 

Ownership  of  the  Health  and  Justice  Information  Service  (HJIS)  lies  with  NHS 
England, which commissions the NHS North of England Commissioning Support Unit 
(NECS) to manage a programme of upgrades to the system. 

NECS explains that there are two options available for flagging key dates on HJIS, 
which include a patient status marker or alert (PSA). This would appear on the patient 
home screen and use a report, set up to support the alert, to send a task to a specific 
user  on  a  specified  date.  This  would  be  a  ‘batch’  run  and  would  continue  until  the 
patient’s discharge or, manual removal of the PSA.   

NECS also confirms that most system administrators and regional performance leads 
know how to set up PSAs and batch reports, and training and guidance relating to this 
is distributed. 

The second option is a scheduled task, which can be sent to a specific user or group, 
on a specified date. This method of flagging a key date is simpler to set up but requires 
a manual reset annually. 

1  Recommendations | Physical health of people in prison | Guidance | NICE 

A4                                                                                                                       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 2. The lack of national Prison Service or NHS guidance on how to manage key 
dates  where  risks  to  the  safety  of  the  prisoner  may  be  increased.  Such  as
bereavement or traumatic incident, or any other key dates. 

3. The accessibility of key information recorded on NOMIS and the potential to 

miss key information which could impact on risk assessments. 

, Director General for His Majesty’s Prison and 
It is my understanding that 
Probation  Service  (HMPPS)  is  intending  to  write  to  you  directly  in  response  to  the 
matters highlighted in concerns two and three. 

I note you reference in the report that in response to the learning from this incident, a 
local process has been put in place by HMP Portland to ‘ensure prisoners will be asked 
about any significant or trigger dates at the initial and second healthcare screen when 
they arrive at prison’. As you have identified this as good practice, NHS England will 
contact  HMP  Portland  to  obtain  more  information,  and  share  this  learning  and 
subsequent  action  with  regional  health  and  justice  commissioners,  requesting  they 
bring this to the attention of their own healthcare providers. 

4. The  lack  of  national  guidance  around  the  operation  of  in  possession
medication in prisons either by HMPPS or NHS England to ensure prisoners 
do not stockpile or retain medication when they have stopped using it. 

The  National  Institute  for  Health  and  Care  Excellence  (NICE)  guideline  NG57  (1) 
published in November 2016, provides guidance for managing medicines, including 
those held in-possession. This guidance references review and repeat of a person’s 
risk assessment for in-possession medication in certain circumstances. An example 
of this is where security concerns are raised which may include hoarding or stockpiling 
or,  where  prescription  requesting  or  medicines  information  held  by  the  healthcare 
team, suggests non-adherence to treatment.  

As for people in the community, patients in prison are advised to return any unused 
medicines  for  disposal.  This  approach  is  underpinned  by  NICE  guidance  CG76  on 
medicines adherence published in January 2009 which can be found here and national 
professional  standards 
the  Royal 
Pharmaceutical Society in 2017, available here. 

for  secure  environments  published  by 

Had any concerns been raised that Samuel may have been hoarding or stockpiling his 
medication (Sertraline), responsibility for a cell search lies with HMPPS. NHS England 
contacted HMPPS to discuss this matter of concern and it has been confirmed this will 
be addressed in the direct response from the HMPPS Director General. 

I would also like to provide assurances on the national NHS England work taking place 
around the Reports to Prevent Future Deaths. All reports received are discussed by 
the Regulation 28 Working Group, comprising Regional Medical Directors and other 
clinical and quality colleagues from across the regions. This ensures key learning and 
insights around events are shared across the NHS at both a national and regional level 
and helps us to pay close attention to any emerging trends that may require further 
review and action. 

A5 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 Thank  you  for  bringing  these  important  issues  to  my  attention  and  please  do  not 
hesitate to contact me should you need any further information. 

Yours sincerely, 

Medical Director for Professional Leadership and Clinical Effectiveness 

NHS England 

A6

Related reports

Other reports by Rachael Griffin

See all →

More reports categorised “State Custody related deaths”

See all →

Track Oxleas NHS Foundation Trust

See every Prevention of Future Deaths report matching Oxleas NHS Foundation Trust, and how often a new one appears.

What would an alert for this have sent me? Search the full text

Free to try — the preview shows the real matches and how many arrived in the last 12 months. Your first email alert is free.

These reports are published by the Chief Coroner's office at judiciary.uk and are © Crown copyright. The text here is reproduced from the published PDF so it can be searched. If something on this page is wrong, or you are a person named in it and want it reviewed, email drcjar@gmail.com and we will act promptly.