Prevention of Future Deaths reports · 2023

Margaret Waylett

Regulation 28 report to prevent future deaths, reference 2023-0532, written 19 Dec 2023. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report19 Dec 2023
Reference2023-0532
DeceasedMargaret Waylett
CoronerNadia Persaud
Coroner areaEast London
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

MISS N PERSAUD 
HIS MAJESTY’S CORONER 

EAST LONDON 

 Coroner's Court, 124 Queens Road Walthamstow, E17 8QP 

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS (1) 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

, Chief Executive Officer, Barts Health NHS Foundation 

1. 

Trust 

1 

CORONER 

I am Nadia Persaud, Area Coroner for the coroner area of East London 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and Regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 
http://www.legislation.gov.uk/ukpga/2009/25/schedule/5/paragraph/7 
http://www.legislation.gov.uk/uksi/2013/1629/part/7/made 

3 

INVESTIGATION and INQUEST 

On 4 November 2022 I commenced an investigation into the death of Margaret Ann 
Waylett age 78.  The investigation concluded at the end of the inquest on the 15 
December 2023. The conclusion was a narrative conclusion: 

Mrs Waylett died as a result of acute cardiac failure following a necessary surgical 
procedure. Post operative care was not provided in accordance with clear policies and 
expected standards of practice. Her death was contributed to by neglect. 

4 

CIRCUMSTANCES OF THE DEATH 

Mrs Waylett suffered a humerus fracture in early October 2022. She consulted with 
orthopaedic surgeons and it was decided that surgery would be appropriate to maintain 
her levels of independence. She underwent surgery on the 13 October 2022 and the 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 orthopaedic outcome was satisfactory. Post-operatively, Mrs Waylett's recovery was 
complicated by ongoing low blood pressure and intermittent oxygen requirements. From 
the early hours of 17 October 2022, she required a medical assessment, with medical 
intervention to address a likely pulmonary oedema and likely urinary tract infection. She 
did not receive the necessary medical intervention and on the 19 October 2022, she 
suffered a cardiac arrest on the ward. Resuscitation was provided and she was admitted 
to the intensive care unit. Sadly, she did not recover and she passed away at Whipps 
Cross Hospital in the early hours of the 20 October 2022. Had Mrs Waylett received the 
necessary medical intervention from the 17 October 2022 or even on the morning of the 
19 October 2022, it is likely that her death would have been avoided. 

5 

CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to concern. In 
my opinion there is a risk that future deaths could occur unless action is taken. In the 
circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows: 

(1)  The inquest heard that nursing staff requested reviews by the on-call 

orthopaedic doctors on multiple occasions, without the doctors attending to carry 
out a review.  A junior doctor described the junior orthopaedic staffing levels in 
the hospital as “dangerous”.     

(2)  The inquest heard that the NEWS charts were not available on the ward rounds.  
The consultants did not therefore review the charts and were unaware of the 
frequently raised NEWS scores.  The inquest heard that laptops on the ward 
were unwieldy and time consuming.  There were no iPads or vital packs 
available for the ward round team to easily access the NEWS scores.  

(3)  The inquest heard that there was confusion between the doctors as to who was 
responsible for the patient, in light of her dual orthopaedic and medical needs.  
Orthogeriatricians were aware of Mrs Waylett’s desaturation on 19 October 
2022, but appeared to have considered it necessary for them to receive a 
referral from the orthopaedic team before they could carry out a review.   

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you 
[AND/OR your organisation] have the power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 13 February 2024. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise, you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner, to the family of Margaret Waylett, 
to the Care Quality Commission, and the local Director of Public Health who may find it 
useful or of interest. 

I am also under a duty to send a copy of your response to the Chief Coroner and all 
interested persons who in my opinion should receive it.   

I may also send a copy of your response to any other person who I believe may find it 
useful or of interest.  

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest.  

You may make representations to me, the coroner, at the time of your response, about 
the release or the publication of your response. 

9 

19 December 2023    

3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Barts Health NHS Trust (PDF)
Trust Headquarters  
Executive Offices 

Ground Floor                                 

Pathology and Pharmacy Building 

The Royal London Hospital                     

 80 Newark Street 
London 
E1 2ES 

Date: 16 February 2024 

Private & Confidential 

East London Coroners Court 
Queens Road 
Walthamstow 
London 
E17 8QP 

Dear Ms Persaud, 

Thank you for your letter dated 15 December 2023 following the inquest of Mrs Margaret Ann 
Waylett,  detailing  concerns  arising  from  the  evidence  presented  and  inviting  the  Trust  to 
consider the implementation of changes to reduce the risk of future harm or death.   

The Prevention of Future Death (PFD) report has been reviewed at the Whipps Cross Hospital 
Board and Divisional Boards to agree actions that will have an impact across the Barts Health 
group.  

Your concerns and our response 

1.  Concern:  The  inquest  heard  that  nursing  staff  requested  reviews  by  the  on-call 
orthopaedic doctors on multiple occasions, without the doctors attending to carry out a 
review. A junior doctor described the junior orthopaedic staffing levels in the hospital as 
“dangerous”. 

Response 
•  Staffing levels have been reviewed by the senior doctors in the divisions of medicine 
and surgery and are felt to be appropriate. Incidents are reviewed and feedback is 
listened  to  from  junior  doctors  and  taken  into  account  when  deciding  on  future 
staffing levels.  

•  Notwithstanding  this,  on  occasions  there  are  staffing  gaps  which  can  stretch  the 
resource  more  than  is  intended.  These  risks  are  always  mitigated  as  well  as  is 
possible and are regularly reviewed. Furthermore, plans to expand the Orthogeriatric 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 service are under consideration by the hospital with a vision to provide Orthogeriatric 
cover for all frailty fractures    

•  A new process has been introduced, in which contact information for on call doctors 
is  displayed  in  relevant  clinical  areas  so  that  there  is  complete  clarity  about  who 
should be contacted. 

2.  Concern:  The  inquest  heard  that  the  NEWS  charts  were  not  available  on  the  ward 
rounds. The consultants did not therefore review the charts and were unaware of the 
frequently  raised  NEWS  scores.  The  inquest  heard  that  laptops  on  the  ward  were 
unwieldy and time consuming. There were no iPads or vital packs available for the ward 
round team to easily access the NEWS scores. 

Response 

•  The senior medical leadership team in the hospital have made it clear to all doctors in 
the service that regular review of NEWS data is part of professional standards. A review 
has confirmed that there is enough access to ensure that this happens in each clinical 
area. 

•  The above has been supported by laptop and iPad device availability which has been 
increased, with devices having been tested and confirmed as compatible with Cerner 
and functional for use.  Computers on wheels are also available for use. 

3.  Concern: The inquest heard that there was confusion between the doctors as to who 
was  responsible  for  the  patient,  in  light  of  her  dual  orthopaedic  and  medical  needs. 
Orthogeriatricians were aware of Mrs Waylett’s desaturation on 19 October 2022, but 
appeared  to  have  considered  it  necessary  for  them  to  receive  a  referral  from  the 
orthopaedic team before they could carry out a review. 

Response 

•  The  interaction  and  interface  between  the  orthopaedic  and  orthogeriatric  teams  has 
been reviewed and updated, to ensure that there is no misunderstanding and that no 
patient who would benefit from a medical assessment is missed. Junior doctors in both 
teams have clear and defined roles and responsibilities designed to ensure patients get 
the attention that is needed. Any patient under the care of the Orthopaedic team for who 
there is a clinical concern is escalated to either the On call medical team or the Critical 
Care Outreach team and intensive care for support and further management.   

Key actions in relation to the above are complete and evidence of completion will be presented 
at  the  Whipps  Cross  Quality  and  Safety  Committee  and  to  the  Trust  Quality  Assurance 
Committee.  

The Trust deeply regret that the serious incident investigation report and associated action plan 
did not provide HM Coroner and the patient’s family with sufficient assurance around the actions 
implemented.  Arrangements will be made to share this letter with the patient’s family and an 
offer  extended  to  them  to  meet  with  senior  clinicians  to  discuss  any  questions,  concerns  or 

 
 
 
 
 
 
 
 additional learning and improvement that the Trust should implement in light of the death Mrs 
Margaret Ann Waylett.  If you have any queries, please do not hesitate to contact me. 

Yours sincerely 

Group Deputy Chief Medical Officer  
On behalf of 

Group Chief Medical Officer 
Barts Health NHS Trust

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