Prevention of Future Deaths reports · 2024

Elizabeth Roberts

Regulation 28 report to prevent future deaths, reference 2024-0006, written 4 Jan 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report4 Jan 2024
Reference2024-0006
DeceasedElizabeth Roberts
CoronerLauren Costello
Coroner areaManchester South
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedTameside and Glossop Integrated Care NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1.  Secretary of State for Health and Social Care 

1 

CORONER 

I am Lauren Costello, Assistant Coroner, for the Coroner Area of Manchester South 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and Regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On 24th  May 2023 an investigation was commenced into the death of Elizabeth Roberts 
then  aged  91  years.  The  investigation  concluded  at  the  end  of  the  inquest  on  19th 
December 2023. I recorded a narrative conclusion that Mrs Roberts died from sepsis with 
congestive cardiac failure due to underlying ischemic and valvular heart disease with the 
superimposed physiological burden of sacral ulceration on a background of severe frailty. 

The medical cause of death being: 

1a. Sepsis with congestive cardiac failure 

1b. Ischaemic & hypertensive heart disease with superimposed sacral ulceration on 
background of severe frailty 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 4 

CIRCUMSTANCES OF THE DEATH 

Mrs Roberts was severely frail and bedbound with urinary and faecal incontinence.  She 
had ischaemic and hypertensive heart disease and developed a large sacral sore with 
associated sepsis.  These conditions precipitated congestive cardiac failure.  She was 
admitted to Tameside General Hospital on 19th  May 2023 where despite treatment, she 
died the same day of Sepsis with congestive cardiac failure. 

The inquest heard that Mrs Roberts was supported by care agency carers four times per 
day and the District Nursing Team.  Following a Tissue Viability assessment on 20th  April 
2023 the frequency of visits by the District Nursing team was increased to daily until Mrs 
Roberts was admitted to Tameside General Hospital on 19th May 2023. 

The Inquest heard that the care agency raised concerns with Adult Social Care because 
her dressings were not being changed daily. In addition, Mrs Robert’s family raised 
concerns as did the hospital nurse responsible for Mrs Robert’s care on 19th  May 2023. 
As a result, an investigation was opened by the District Nursing Service. 

The Inquest heard that insufficient dressing changes for a sacral sore can lead to 
localised and systemic infection due to the risk of a sore in that area of the body being 
contaminated with urine and faeces. 

The family were told on several occasions that the nursing team did not have time to 
change dressings.  On 17th  May 2023 a nurse did not attend to care for Mrs Roberts due 
to demands upon the District Nursing Team.  The team offered instead an out of hours 
visit that would have disturbed Mrs Roberts and her family from sleep and so this was not 
accepted. 

The Inquest heard that there are ongoing staffing issues within the District Nursing Team. 

Following the Serious Incident Investigation, a number of measures have been 
undertaken by the Tameside and Glossop Integrated Care NHS Foundation Trust to 
address issues identified with the care of Mrs Roberts and with the district nursing service 
generally including: 

 

Introduction of weekly compliance checks for Waterlow, MUST and body 
mapping policies. 

  All District Nursing Visits deferred to the out of hours service must be approved 

by Sister of Team leader. 

However, the Inquest heard that despite a number of steps taken locally to manage the 
District Nursing Service such as using a variety of different staffing grades for visits, 
staffing shortages cannot be rectified by local action without a change of approach 
nationally. 

5 

CORONER’S CONCERNS 

During the course of the inquest, the evidence revealed matters giving rise to concern. 
In my opinion there is a risk that future deaths could occur unless action is taken. In the 
circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows. – 

(1)  Despite a number of measures being undertaken by Tameside and Glossop 
Integrated Care and NHS Foundation Trust, the Inquest heard that there are 
residual staffing shortages in the District Nursing Service which the Trust is unable 
to resolve without a change of approach nationally. 

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 6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you and 
have the power to take such action. 

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 29th  February 2024.  I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise, you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons: 

, legal representative for the Trust 

I am also under a duty to send a copy of your response to the Chief Coroner and all 
interested persons who in my opinion should receive it. 

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest. 

You may make representations to me, the coroner, at the time of your response, about 
the release or the publication of your response. 

9 

Lauren Costello 
HM Assistant Coroner 

4th  January 2024 

3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Department of Health and Social Care (PDF)
From Helen Whately MP 
 Minister of State for Care 

39 Victoria Street 
London 
SW1H 0EU 

Lauren Costello, Assistant Corner, for the Coroner Area of Manchester South  
Coroner's Court 
1 Mount Tabor Street 
Stockport 
SK1 3AG 
                                                                                                                             25 April 2024

Dear HM Assistant Coroner Costello,  

Thank you for your letter of 4 January 2024 about the death of Elizabeth Roberts. I am replying 
as the Minister with responsibility for Community Health Services.     

Firstly,  I  would  like  to  say  how  saddened  I  was  to  read  of  the  circumstances  of  Elizabeth 
Robert’s  death,  and  I  offer  my  sincere  condolences  to  their  family  and  loved  ones.    The 
circumstances your report describes are very concerning and I am grateful to you for bringing 
these matters to my attention.  

The report raises concerns about residual staffing shortages within the District Nursing Team. 
In preparing this response, Departmental officials have made enquiries with NHS England. 

We recognise the importance of identifying the correct staffing levels in community health 
care. NHS England has developed a national Community Nursing Safer Staffing Tool which 
is being offered to community nursing providers to support them with identifying whether 
they have the right staffing levels in order to deliver care safely to those people in their care. 
This can help to identify gaps in the service and enable strategies to be developed locally to 
manage and address the shortfall.  

In  regard  to  system  and  local  assurance,  the  region  have  asked  Greater  Manchester 
Integrated Care Board to discuss the case further within their System Quality Group to identify 
any  further  actions  that  need  to  be  taken.  I  have  asked  NHS  England  for  an  update  once 
actions have been identified.  

Nationally, we have taken steps to increase nurse numbers and in September 2023 we met 
our  commitment  to  delivering  50,000  more  nurses  working  in  the  NHS  compared  with 
September 2019.  

In addition, as of January 2024, there were over 68,800 full time equivalent community nurses 
working in NHS trusts and other core organisations in England. This is over 2,100 (3.2%) more 
than a year ago.  

The NHS Long Term Workforce Plan (LTWP) sets out the case for the long-term change for 
the NHS workforce and outlines plans to address an expected shortfall. The LTWP sets out 
the steps the NHS and its partners need to take to deliver an NHS workforce that meets the 
changing needs of the population over the next 15 years. The plan recognises the shortage 

 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 of  district  and  community  nurses,  and  this  is  a  priority  for  the  national  workforce  team  to 
address. The plan sets ambitions to increase training places for district nurses by 150%, to 
nearly 1,800, by 2031/32. 

I hope this response is helpful. Thank you for bringing these concerns to my attention. 

Yours, 

HELEN WHATELY

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