Prevention of Future Deaths reports · 2024

Peter Beresford

Regulation 28 report to prevent future deaths, reference 2024-0138, written 12 Mar 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report12 Mar 2024
Reference2024-0138
DeceasedPeter Beresford
CoronerLauren Costello
Coroner areaManchester South
CategoryEmergency services related deaths (2019 onwards)
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO:  Secretary of State for Health and 
Social Care 

1  CORONER 

I am Lauren Costello, Assistant Coroner, for the Coroner Area of Greater 
Manchester South 

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and 
Justice Act 2009 and regulations 28 and 29 of the Coroners 
(Investigations) Regulations 2013 

3 

INVESTIGATION and INQUEST 

On  23rd  October  2023  I  commenced  an  investigation  into  the  death  of 
Peter  Beresford,  then  aged  65  years.  The  investigation  concluded  at 
the  end  of  the  inquest  on  23rd  February  2024.  The  conclusion  of  the 
inquest was a narrative conclusion that Mr Beresford died as a result of 
acute  myocardial  ischaemia  precipitated  by  coronary  thrombosis  as  a 
consequence  of  atherosclerosis  against  a  background  of  high  blood 
pressure and high cholesterol. 

The medical cause of death being: 

1 (a) Acute myocardial ischaemia 

(b) Coronary thrombosis 
(c) Coronary atherosclerosis 

4  CIRCUMSTANCES OF THE DEATH 

Peter Beresford suffered from high cholesterol and high blood pressure 
which  both  increase  the  risk  of  ischaemic  heart  disease.  On  25th 
September  2023,  Mr  Beresford  contacted  the  North  West  Ambulance 
Service  complaining  of  chest  pain  at  05:38.  His  call  was  prioritised 
appropriately  as  a  Category  2  call.  When  an  ambulance  arrived  at  his 
home  address  at  07:14  he  was  already  deceased.  The  average 
response  standard  for  Category  2  calls  is  within  18  minutes  and 
attendance  is  within  40  minutes  nine  out  of  ten  times.  A  post-mortem 
examination  revealed  that  Mr  Beresford  died  as  a  result  of  acute 
thrombosis  as  a 
myocardial 

ischaemia  precipitated  by  coronary 

1 

 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 consequence of coronary atherosclerosis. 

The Inquest heard that the North West Ambulance Service was unable 
to  meet  average  response  standards  due  to  resourcing  levels  and  the 
fact  that  ambulances  were  unable  to  clear  the  region’s  hospitals 
because  of  the  long  waiting  times  there.  A  level  2  incident  plan  was 
commenced as a result. 

A  number  of  measures  have  been  undertaken  by  the  North  West 
Ambulance Service to address emergency response times including: 

  Ongoing recruitment, 
  The  introduction  of  a  Clinical  assessment  of  category  3  cases 

 

rather than automatic ambulance allocation, 
Introduction  of  Hospital  Ambulance  Liaison  Offers  to  assist 
ambulances to clear hospitals and reduce waiting time. 

The inquest heard that waiting  times across the  North West region are 
still  impacted  by  peaks  in  demand  and  problems  clearing  the  regions 
hospitals despite the above measures. 

5  CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise 
to concern. In my opinion there is a risk that future deaths will occur 
unless action is taken. In the circumstances it is my statutory duty to 
report to you. 

The MATTERS OF CONCERN are as follows.  – 

(1)  Despite  a  number  of  measures  being  undertaken  by  the  North 
West  Ambulance  Service,  the  delay  in  paramedics  attending 
Category  2  calls  has  not  been  resolved  to  within  target  ranges 
because 
there  are  residual  staff  and  emergency  vehicle 
shortages. 

(2)  The  resources  available  in  the  North  West  Ambulance  Service 
cannot  be  fully  utilised  because  of  the  delays  in  ambulances 
clearing  Accident  and  Emergency  departments  caused  by  the 
pressure on these departments across the NHS. 

6  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I 
believe you have the power to take such action. 

2 

 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
 
 
 7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date 
of this report, namely by 7th  May 2024. I, the coroner, may extend the 
period. 

Your response must contain details of action taken or proposed to be 
taken, setting out the timetable for action. Otherwise you must explain 
why no action is proposed. 

8  COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following 
Interested Persons namely 1) 
and; 2) North West Ambulance Service, who may find it useful or of 
interest. 

 on behalf of the Family 

I am also under a duty to send the Chief Coroner a copy of your 
response. 

The Chief Coroner may publish either or both in a complete or redacted 
or summary form. He may send a copy of this report to any person who 
he believes may find it useful or of interest. You may make 
representations to me, the coroner, at the time of your response, about 
the release or the publication of your response by the Chief Coroner. 

9  Lauren Costello 

HM Assistant Coroner 

12.03.2024 

3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Department of Health and Social Care (PDF)
Minister Helen Whately  
Minister of State for Care 
39 Victoria Street 
London 
SW1H 0EU 

15 May 2024 

Lauren Costello 
HM Assistant Coroner 
Coroner's Court 
1 Mount Tabor Street 
Stockport SK1 3AG 

Dear Ms Costello, 

Thank you for your letter of 12 March 2024 to the Secretary of State for Health and Social 
Care about the death of Peter Beresford. I am replying as Minister with responsibility for urgent 
and emergency services.  

Firstly, I would like to say how deeply sorry I was to read the circumstances of Mr Beresford’s 
death and I offer my sincere condolences to his family. It is vital that we learn from incidents, 
where they are identified, to improve NHS care. I am grateful to you for bringing these matters 
to my attention.  

You have appropriately shared your report and concerns with NWAS who are best placed to 
respond on the specific actions being taken locally to improve ambulance response times.  I 
note the measures the trust has said are being taken to improve performance, as set out in 
your report,  including  the ongoing  recruitment  of  staff  and  also that  performance  regionally 
has been improving. 

As the Minister responsible for urgent and emergency care services, I recognise the significant 
pressure  the  urgent  and  emergency  care  system  is  facing.  That  is  why  we  published  our 
‘Delivery  plan  for  recovering  urgent  and  emergency  care  services’  which  aims  to  deliver 
sustained  improvements  in  waiting  times.  Our  ambitions  for  this  year  are  to  improve  A&E 
waiting times to 78% of patients to be admitted, transferred, or discharged from A&E within 
four hours by March 2025, and to reduce Category 2 ambulance response times to 30 minutes 
on  average  across  this  year.    The  plan  is  available  at  https://www.england.nhs.uk/wp-
content/uploads/2023/01/B2034-delivery-plan-for-recovering-urgent-and-emergency-care-
services.pdf 

Your  report  highlights  that  NWAS  were  under  high  demand  at  the  time  of  the  incident.  A 
primary aim of our delivery plan is to boost ambulance capacity. Ambulance services received 
£200 million of additional funding in 2023/24 to expand capacity and improve response times, 
and we are maintaining this additional capacity in 2024/25. This is alongside the delivery of 
new ambulances and specialist mental health vehicles. With more ambulances on the road, 
patients will receive the treatment they need more swiftly.    

I recognise that ambulance trusts work within a health and care system and issues such as 
delayed patient handovers to hospitals can impact on capacity and response times. That is 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 why a  key  part  of the  delivery  plan  is  about  improving  patient  flow  and bed  capacity  within 
hospitals.  We  achieved  our  2023/24  ambition  of  delivering  5,000  more  staffed,  permanent 
hospital beds compared to 2022-23 plans, backed by £1 billion of dedicated funding, and we 
will maintain this capacity uplift in 2024/25. Further, we also achieved our target of scaling up 
virtual  ward  bed  capacity  to  over  10,000 ahead of  winter  2023/24,  and  there are  now  over 
11,000 beds available nationally. We have also provided £1.6 billion of funding over two years 
to support the NHS and local authorities to ensure timely and effective discharge from hospital. 
These measures are helping improve patient flow through hospitals, reducing delays in patient 
handovers so ambulances can swiftly get back on the roads.    

Regarding  staffing  capacity,  we  have  made  significant  investments  in  the  ambulance 
workforce – the number of NHS ambulance staff and support staff has increased by over 50% 
since 2010. To help ensure we have the ambulance workforce to meet the future demands on 
the  service,  the  NHS  Long  Term  Workforce  Plan  sets  out  plans  to  boost  the  number  of 
paramedics by up to 15,600 to deliver services in ambulance and other care settings. 

At a national level, we have seen significant improvements in performance this year compared 
to last year. In 2023-24, average Category 2 ambulance response times (including for serious 
conditions such as heart attacks and strokes) were over 13 minutes faster compared to the 
previous year, a reduction of 27%. NWAS average Category 2 response times were also over 
13 minutes faster in 2023-24 compared to the previous year, a 32% reduction. 

In  March  2024,  average  patient  handover  time  in  the  NWAS  region  was  32  minutes  51 
seconds, and the second month in a row that times have improved (information on ambulance 
handover times has been published since October 2023). 

However,  I  recognise  there  is  still  more  to  do  to  reduce  response  times  further,  and  the 
Government will continue to work with NHS England to achieve this. 

Thank you once again for bringing these concerns to my attention.  

Yours,  

HELEN WHATELY

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