Prevention of Future Deaths reports · 2023

John Singleton

Regulation 28 report to prevent future deaths, reference 2024-0126, written 16 Nov 2023. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report16 Nov 2023
Reference2024-0126
DeceasedJohn Singleton
CoronerKate Ainge
Coroner areaCheshire
CategorySuicide (from 2015) · State Custody related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28: REPORT TO PREVENT FUTURE DEATHS 

NOTE:  This form is to be used after an inquest. 

REGULATION 28 REPORT TO PREVENT DEATHS 

THIS REPORT IS BEING SENT TO: 

1  NHS England 

1  CORONER 

I am Kate AINGE, Assistant Coroner for the coroner area of Cheshire 

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On 16 September 2019 I commenced an investigation into the death of John Joseph 
SINGLETON aged 42.  The investigation concluded at the end of the inquest on 16 
November 2023.  The conclusion of the inquest was that: 

Suicide 

4  CIRCUMSTANCES OF THE DEATH 

 with a history of depression following 

John Joseph Singleton 
significant family bereavements and epilepsy secondary to a head injury.  Compliance with 
medications for these conditions had previously been sporadic.  John had a history of 
previous incarcerations when he arrived at HMP Risley in May 2019 to serve a 10 month 
sentence for attempted burglary.  In August 2019 John began acting bizarrely, had fixed 
thoughts of persecution and paranoia but did not disclose any thought of self-harm or 
suicide ideation.  Periods of intermittent self-isolation followed these paranoid thoughts. 
An Assessment, Care in Custody and Teamwork document was initiated on Saturday 31st 
August 2019 to identify the issues, offer support and put monitoring in place, but John's 
mental health continued to deteriorate. 
On 1st September 2019 during the prison transition period from night to day state, John 
was on his own in his locked cell 

 with the intention of ending 

his life. 
At 7:56am access to the cell was gained and John was found hanging 

  The ligature was cut to release John and appropriate emergency response made. 

Upon arrival paramedics took over emergency care, obtained a cardiac output and 
transferred John to Warrington Hospital where he later died on the 10th September 2019 at 
17:25. 
Aspects of the systems relating to medicines non-compliance and mental health referrals at 
HMP Risley were lacking but did not cause or contribute to John's death. 

5  CORONER’S CONCERNS 

During the course of the investigation my inquiries revealed matters giving rise to concern. 
In my opinion there is a risk that future deaths could occur unless action is taken.  In the 

Regulation 28 – After Inquest 
Document Template Updated 30/07/2021 

 
 
 circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows: 
(brief summary of matters of concern) 

During the inquest it came to light that John was prescribed medications for depression and 
epilepsy whilst incarcerated.  His compliance with medications was found to be sporadic and 
as a result he failed to collect a number of prescriptions to enable continuity of his 
medication. Some of the reasons around this were anxiety in attending to collect his 
medications and also periods of self-isolation.  Whilst Healthcare at the prison were aware 
of some of the periods of non-compliance and in fact a GP referral and action was taken to 
enable John to have weekly in-possession medication to support his compliance, other 
periods were not flagged or identified and it became clear that monitoring those prisoners 
who are not medication compliant, particularly if receiving weekly or monthly medication 
was challenging due to the SystmOne electronic patient system not being able to flag a 
warning for non-compliant prisoners for early identification and referral. 
John subsequently suffered a decline in his mental health and whilst the lack of medication 
compliance was not deemed to cause or contribute to his death, the importance of 
consistent medication for medical conditions and early identification of prisoners who do not 
comply was an issue which was raised and explored within the inquest. 
The action taken by the prison after John's suicide was to put a cross check system in place 
by which pharmacy technicians cross reference the medication by way of a weekly stock 
check to identify the prisoners who have not collected medications or had the same 
dispensed, so that referrals can be made to the Healthcare team and or GP to task.  Such a 
system is less than ideal as it is both resource heavy, carries real risks of not being 
accurate and in the Coroners view, for prisoners in possession of medication, there is likely 
to be a much longer period before non-compliance is identified which carries real risks of 
fatalities.  The inquest touched upon the SystmOne electronic record used across the Prison 
estates by Healthcare.  From the evidence it appears that the system has a facility to flag 
concerns and tasks to action and in fact, certain flags are generated automatically to alert 
healthcare staff to live issues around a prisoner, however, something as simple and the 
system generating a warning flag to identify when medication is not dispensed or collected 
was neither possible nor available on the current operating system.  An automated flag 
alert via the system upon the failure to dispense or collect medication by a prisoner would 
be a far more efficient and effective way in which prisoners failing to  comply with 
medications could be identified and actioned quickly and in which future deaths could be 
prevented. 

6  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you (and/or 
your organisation) have the power to take such action. 

7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by January 11, 2024.  I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out the 
timetable for action.  Otherwise you must explain why no action is proposed. 

8  COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons 

Bridgewater Community Healthcare 
Greater Manchester Mental Health Trust 
HMP Risley 

Regulation 28 – After Inquest 
Document Template Updated 30/07/2021 

 I have also sent it to 

who may find it useful or of interest. 

I am also under a duty to send a copy of your response to the Chief Coroner and all 
interested persons who in my opinion should receive it. 

I may also send a copy of your response to any person who I believe may find it useful or 
of interest. 

The Chief Coroner may publish either or both in a complete or redacted or summary form. 
He may send a copy of this report to any person who he believes may find it useful or of 
interest. 

You may make representations to me, the coroner, at the time of your response about the 
release or the publication of your response by the Chief Coroner. 

9  Dated: 16/11/2023 

Kate AINGE 
Assistant Coroner for 
Cheshire 

Regulation 28 – After Inquest 
Document Template Updated 30/07/2021

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from NHS England (PDF)
Ms. Kate Ainge  
The West Annexe 
Town Hall 
Sankey Street 
Warrington 
Cheshire  
WA1 1UH 

Dear Ms Ainge,  

National Medical Director  
NHS England  
Wellington House 
133-155 Waterloo Road  
London 
SE1 8UG 

3rd May 2024 

Re: Regulation 28 Report to Prevent Future Deaths – Mr John Joseph Singleton 
who died on 10 September 2019 whilst in the custody of HMP Risley. 

Thank  you  for  your  Report  to  Prevent  Future  Deaths  (hereafter  ‘Report’)  dated  16 
November  2023  concerning  the  death  of  John  Joseph  Singleton  on  10  September 
2019. 

In advance of responding to the specific concerns raised in your report, I would like to 
express my deep condolences to Mr Singleton’s family and loved ones. NHS England 
is  keen  to  assure  the  family,  and  the  coroner,  that  concerns  raised  about  Mr 
Singleton’s care have been listened to and reflected upon.  

I am grateful for the further time granted to respond to your Report, and I apologise for 
any  anguish  this  delay  may  have  caused  to  John’s  family  or  friends.  I  realise  that 
responses to Coroner Reports can form part of the important process of family and 
friends coming to terms with what has happened to their loved ones and appreciate 
this will have been an incredibly difficult time for them.     

Your Report raised the concern that there is a lack of functionality on the Health and 
Justice Information Service (HJIS) known as SystmOne, to be able to flag a medication 
non-compliance warning for early identification and referral and that an automated flag 
alert  via  the  system  would  be  a  more  efficient  and  effective  way  to  monitor  non-
compliance. 

In prisons people are risk assessed to determine if they can have their medicines in 
their possession (for self-administration) or are supplied each dose of some or all of 
their  medicines  under  direct  supervision  by  a  healthcare  professional  (not  in 
possession). 

                                                                                                                       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 HJIS is not able to report on omitted doses at a national level however, local reports 
can  be  produced  that  show  failed  collections  for  a  specific  date,  which  can  inform 
follow up. National standards published by the Royal Pharmaceutical Society expect 
provider  services  to  have  mechanisms  in  place  to  identify  and  follow  up  if  3 
consecutive doses, or to follow up if supplies are not collected. It is worth noting that:  

•  as in the community, once a person has their medicines in their possession, 
compliance is not checked by the healthcare team routinely. Checks are made 
as part of a medicines or clinical review by the GP.  

•  A person can collect in-possession medicine any time between when it’s ready 
to collect and when they need to take the first dose from the supply. This means 
the date for collection shown in HJIS may not be the date the supply needs to 
be used. 

In prisons this means that the HJIS reports are used to check and follow up missed 
collections for not in-possession medicines as these represent missed doses. For in-
possession  medicines,  routine  weekly  or  monthly  checks  of  the  medicines  supply 
rooms for any uncollected medicines would trigger a follow up where there is a clinical 
concern such as mental health or epilepsy medicines.  

It is our view that a flag in a record is not a solution that would improve safety, as the 
flag would  not  be  seen until  a  clinician  opens 
that patient  record,  whereas 
a HJIS generated report will detail every individual who missed doses, or supplies, in 
the timeframe reported on.  

I can advise that work is underway now to investigate the reporting functions in HJIS 
to  establish  whether  there  is  a  suitable  mechanism  that  can  be  used  by  provider 
services, to identify non-collections of in-possession medication. This would be used 
to  prioritise  medicines  supply  room  checks  and  follow  up.  Once  an  effective  way 
forward is identified and agreed, the national NHS England Health and Justice team 
will work to facilitate roll out across the estate. 

In the interim, in response to the concerns noted, NHS England's National Director of 
Health & Justice, Armed Forces and Sexual Assault Services Commissioning, will 
write to Health and Justice regional teams sharing these concerns, and asking 
commissioners to work with prison healthcare provider organisations, to remind all 
staff of the requirement to monitor uncollected in-possession medicines and the 
current options available within HJIS and in local processes to support this.  

The findings and information will also be taken to a future NHS England Health and 
Justice Delivery Oversight Group (HJDOG). The HJDOG is the senior leadership 
forum, which holds responsibility for the oversight of delivery and continuous 
improvement in Health and Justice commissioned services, through both the national 
and regional teams, with a focus on improving health outcomes and reducing 
variation across England. These matters will be discussed, and regional 
commissioners will be asked to give assurance at a subsequent HJDOG meeting 
that the proposed action has been taken.  

I would also like to provide assurances on the national NHS England work taking place 
around the Reports to Prevent Future Deaths. All reports received are discussed by 

 
 
 
 
 the Regulation 28 Working Group, comprising Regional Medical Directors and other 
clinical and quality colleagues from across the regions. This ensures key learning and 
insights  around  events,  such  as  the  sad  death  of  Mr  Jones,  are  shared  across  the 
NHS at both a national and regional level and helps us to pay close attention to any 
emerging trends that may require further review and action. 

Thank  you  for  bringing  these  important  issues  to  my  attention  and  please  do  not 
hesitate to contact me should you need any further information. 

Yours sincerely  

National Medical Director

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