Prevention of Future Deaths reports · 2024

Victor Costello

Regulation 28 report to prevent future deaths, reference 2024-0141, written 14 Mar 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report14 Mar 2024
Reference2024-0141
DeceasedVictor Costello
CoronerJo Wharton
Coroner areaTeesside and Hartlepool
CategoryCare Home Health related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28: Prevention of Future Deaths report 
Victor Valentine Costello (died 23rd February 2020 ) 

THIS REPORT IS BEING SENT TO:  

 (Chief Executive) 

Stockton Care Limited 
Suite 20, Durham Tees Valley Business Centre 
Orde Wingate way 
Stockton-on-Tees 
TS19 0GD 

1  CORONER 

I am:  Jo Wharton 
          HM Assistant Coroner for Teesside & Hartlepool 
          The Coroner's Office 
          Middlesbrough Town Hall 
          Albert Road 
          Middlesbrough 
          TS1 2QJ 

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On 13 March 2024, I opened an investigation into the death of Victor Valentine 
COSTELLO, aged 84.  The investigation concluded at the end of the inquest also held 
on 13 March 2024. I made a determination that death was from natural causes. The 
medical cause of death was:- 

•  1(a) bronchopneumonia 
•  2     cerebral infarction and generalised atherosclerosis  

4  CIRCUMSTANCES OF DEATH 

Mr Costello was a resident at Primrose Court Nursing Home. He was taken to hospital 
on the morning of the 17th February 2020 and passed away there six days later from 
naturally occurring disease.   

5  CORONER’S CONCERNS 

During the course of the inquest, the evidence revealed matters giving rise 
to concern. In my opinion, there is a risk that future deaths will occur unless 
action is taken. In the circumstances, it is my statutory duty to report to you. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 The MATTERS OF CONCERN are as follows:  

Mr Costello was nil by mouth and PEG fed. His family raised concerns that Mr Costello 
had told them he had been drinking water from the taps in his bathroom. Evidence was 
given at the inquest by the Nursing Home Manager that such concerns were 
communicated to all staff. However, further evidence given at the inquest showed that 
such communication was not effective (the nurse in charge and the two care assistants 
who were on duty on the morning Mr Costello was taken to hospital, all denied being 
aware of such concerns). 

6  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you (and/or 
your organisation) have the power to take such action. 

7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report,  
namely by the 9th May 2024.  I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action.  Otherwise you must explain why no action is proposed. 

8  COPIES and PUBLICATION 

I have sent a copy of my report to:-      

•  Mr Costello’s family 
•  The Care Quality Commission.  

I am also under a duty to send the Chief Coroner a copy of your response. 

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it 
useful or of interest. You may make representations to me, the coroner, at the time of 
your response, about the release or the publication of your response by the Chief 
Coroner. 

9  Dated: 14 March 2024 

J. Wharton 
Jo Wharton 
HM Assistant Coroner for Teesside & Hartlepool

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Stockton Care Ltd (PDF)
Primrose Court Nursing Home 
South Road 
Norton 
Stockton-on-Tees 
TS20 2TB 
Tel: 01642530750 

Date: 26/03/2024 

Respected sir/ Madam, 
Jo Wharton 
HM Assistant Coroner for Teesside & Hartlepool 
The Coroner’s Office 
Middlesbrough Town Hall 
Albert Road 
Middleborough 
TS1 2QJ 

I confirm receipt of your report to prevent future deaths report dated 14 March 2024, following the 
inquest into the death of Victor Costello. 

As an organisation we have taken your comments and following actions are being proposed to 
prevent future deaths: 

Actions  
We have communicated to all staff the 
coroner’s concern and the importance of 
effective communication including use of the 
electronic documentation system (see item 
below), daily handover sheets and verbal 
communication between shifts. 

We are implementing an upgraded cloud 
based electronic documentation system where 
staff can easily look at each residents’ risks, 
alerts, and special instructions. 

Responsible people 
Chief Executive- 

Operation Director- 

Home Manger- 

All nursing and senior 
staff 

Chief Executive- 

Operation Director- 

Home Manger- 

All nursing and senior 
staff 

Time Scale 
We had an all 
staff meeting 
on 22nd March 
2024. 
We will 
schedule 
further 
meetings for 
those staff who 
did not attend.  
The full 
implementation 
of the new 
electronic 
documentation 
system will be 
on 1st June 
2024. 

We have made sure that effective and robust 
handovers take place between day and night 
staff to include explaining risks associated with 

Home Manger- 

Ongoing.  

All nursing and senior 
staff,  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  to 

oversee the 
effectiveness. 
The Home Manager & 
Operations Director 
will keep their record 
of ha and any 
shortfalls will be 
addressed.  

- 

On going  

Operations Director, 
will keep their record 
of our checks and any 
shortfalls will be 
addressed. 

- Chief 

08/04/2024 

executive. 

residents to include any complaints and 
concerns raised by family, external agencies 
and staff. 

The management will monitor handovers as 
part of our regular audits. We are also making 
sure that for all residents who are on modified 
diet and fluids, their risk assessments and care 
plans are detailed and will be shared with next 
of kin to make sure all the information is 
correct. 
Taking into consideration of Coroner’s 
comments, we have written to all service users 
and families about our actions.  

Thank you for bringing this issue to our attention. 

Yours Sincerely  

Chief Executive - Stockton Care Ltd

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