Prevention of Future Deaths reports · 2024

Katie Madden

Regulation 28 report to prevent future deaths, reference 2024-0295, written 30 May 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report30 May 2024
Reference2024-0295
DeceasedKatie Madden
CoronerNigel Parsley
Coroner areaSuffolk
CategorySuicide (from 2015)
Sourcejudiciary.uk record · original PDF
Responses published6

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS (1) 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

Rt Hon Victoria Atkins MP 
Secretary of State Department of Health and Social Care 
39 Victoria Street 
London 
SW1H 0EU 

Right Hon Laura Farris MP 
Under-Secretary of State Victims and Safeguarding 
House of Commons 
London 
SW1A 0AA 

The Chief Executive Norfolk and Suffolk NHS Foundation Trust, 
Trust Headquarters 
Hellesdon Hospital 
Drayton High Road 
Norwich 
NR6 5BE. 

Suffolk County Council 
Head of Adult and Child Services 
Endeavour House 
8 Russel Road  
Ipswich 
Suffolk 

CEO of the NHS Norfolk and Waveney Integrated Care Board 
County Hall 
Martineau Lane 
Norwich 
NR1 2DH 

The Chief Constable 
Suffolk Constabulary Police Headquarters 
Portal Ave 
Martlesham Heath 
Ipswich 
IP5 QS 

1 

CORONER 

I am Nigel Parsley, Senior Coroner, for the coroner area of Suffolk. 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 
2009 and Regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On 7th June 2023 I commenced an investigation into the death of Katie MADDEN 

The investigation concluded at the end of the inquest on 21st May 2024. The 
conclusion of the inquest was that the death was the result of:- 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Suicide, whilst the balance of her mind was disturbed. 

The medical cause of death was confirmed as: 

1a Hanging 

4 

CIRCUMSTANCES OF THE DEATH 

Katie Madden was declared deceased on 4th June 2023 at the 

 in Suffolk. 

Kate had been found by a friend, hanging 

Kate’s friend had attended after not being able to contact her for a couple of 
days. 

Kate was diagnosed with anxiety, depression, and emotionally unstable 
personality disorder which made her act impulsively when faced with 
emotionally painful situations and stress.  

Kate had previously received a Claire’s Law Domestic Violence Disclosure, and 
was known to be in a toxic relationship. Kate had historically and recently been 
the victim of domestic violence.  

Kate was known to both Mental Health Services, and Social Services, and her 
children were in care. 

Despite restrictions in place, Kate had argued with the subject of the Domestic 
Violence Disclosure just prior to her death. During the argument Kate was told 
to go and kill herself. 

Kate’s toxic relationship, in conjunction with Kate’s known mental health 
conditions, affected her state of mind and therefore contributed to her death. 

5 

CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters given rise to concern. 
In my opinion there is a risk that future deaths could occur unless action is taken. In 
the circumstances it is my statutory duty to report to you; 

the MATTERS OF CONCERN as follows.  –  

1.  No evidence was seen that recipients of a ‘Claires Law’ Domestic 

Violence Disclosure are treated as being of greater vulnerability, or at a 
higher risk, when Child Services are undertaking investigations 
regarding the provision of children’s care, and removal of the children 
from a parent is being considered. It was heard in evidence that the 
Social Worker appointed to this case, quite properly focussed on what 
was in the best interest of Kate’s children. There was however no formal 
system in place to provide additional support for Kate herself, even 
though she was known to be vulnerable.   

2. 

It was identified that when Kate was informed there may be an 
application to the Family Court to place her children into care (using the 
Public Law Outline process), the impact of such a decision on her 
mental health, or physical wellbeing was not taken into consideration. 
As a recipient of a ‘Claires Law’ Domestic Violence Disclosure, it was 

 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 acknowledged that she was of greater vulnerability, but no system is 
currently in place which allows a risk assessment to be undertaken at 
the time the Public Law Outline notification is given to a parent. The day 
after Kate was told of the Public Law Outline notification, she 
intentionally crashed her car in an unsuccessful attempt to end her life, 
requiring 4 weeks in an Intensive Treatment Unit to recover from the 
serious injuries she received. 

3.  Once the Public Law Outline process was initiated, independent legal 
advice was provided, and a voluntary sector advocate supported Kate 
through the legal process. However, Katie received no independent 
support from Social Services, and had no independent professional to 
undertake a holistic review of her case, in light of her known 
circumstances and vulnerabilities. It was heard that mental health 
professionals had assumed Kate had a Social Worker of her own, and 
expressed surprise when finding out that she did not.  

4.  Safeguarding referrals made the Multi-Agency Safeguarding Hub in 

respect of Kate’s children were viewed in isolation, with no system in 
place to the assess any additional risks posed to Kate herself. There 
were no additional steps, or risk assessments undertaken in relation to 
Kate, even though she was a recipient of a ‘Claires Law’ Domestic 
Violence Disclosure and therefore known to be more vulnerable.  

5. 

In 2022 it was recognised by a Clinical Psychologist that Kate could 
benefit from Schema-based Cognitive Behavioural Therapy, which is not 
routinely available on the NHS.  

The psychological review had been ordered by the Family Court, and 
funding for this course needed to be applied for.  

Applying for funding involved requests to the Legal Aid Board, 
Integrated Care Board (Individual Funding Request), Wellbeing Service 
and Social Services, none of whom provided the funding, with each 
suggesting contacting one of the other agencies involved.  

An experienced mental health clinician with many years’ experience 
described the ‘whole route as very complicated’ and ‘it was difficult to 
find a solution for funding’. In addition, funding was very rarely made 
available, and as a service they were usually unable to meet patient 
expectations (who believe a treatment might be made available), where 
in reality it almost certainly would not be available. 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken in order to prevent future deaths, and I believe 
you or your organisation have the power to take any such action you identify.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely 25th July 2024 I, the Senior Coroner, may extend the period if I consider it 
reasonable to do so. 

Your response must contain details of action taken or proposed to be taken, setting 
out the timetable for action. Otherwise you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

 
 
 
 
 
 
   
 
 
 
 
 
 
 I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons;-  

1.  Kate’s next of kin. 
2.  Suffolk Safeguarding Partnership 

I am under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it 
useful or of interest. You may make representations to me, the Senior Coroner, at the 
time of your response, about the release or the publication of your response by the 
Chief Coroner. 

9 

  30th May 2024                                                     Nigel Parsley

Responses

6 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Dhsc (PDF)
Parliamentary Under Secretary of State   
For Patient Safety, Women’s Health 
and Mental Health.  

39 Victoria Street  
London  
SW1H 0EU  

6 September 2024  

Our Ref: 

Nigel Parsley  
Senior Coroner   
Beacon House   
Whitehouse Road   
Ipswich, Suffolk   
IP1 5PB  

By Email: 

Dear Mr Parsley,  

Thank you for your Regulation 28 report to prevent future deaths dated 30 May 2024 
about the death of Katie Madden. I am replying as the Minister with responsibility for 
mental health and patient safety.       

Firstly, I would like to say how saddened I was to read of the circumstances of Katie’s 
death  and  I  offer  my  sincere  condolences  to  her  family  and  loved  ones.  The 
circumstances your report describes are deeply concerning and I am grateful to you 
for bringing these matters to my attention.   

I understand the concerns raised in your report about ‘Claires Law’, Domestic Violence 
Disclosures, the Public Law Outline process, the support Katie received from Social 
Services and the safeguarding referrals made to the Multi-Agency Safeguarding Hub.  
I see that Suffolk County Council and the Suffolk Constabulary have addressed these 
in their responses to you.   

Regarding your concern that, following a psychological review ordered by the Family  
Court, the Schema-based Cognitive Behavioural Therapy treatment recommended for 
Katie was not made available. I regret that Katie did not get this therapy as it is not 
routinely available on the NHS. In such instances, the normal process would be for an 
individual funding request application to be made by the appropriate clinician to the 
relevant integrated care board (in this instance, Norfolk and Waveney ICB). This would 
then be considered by an independent panel made up of doctors, nurses, public health 
experts, pharmacists, NHS England representatives and lay members.   

 
  
  
  
  
  
  
   
  
  
  
  
  
  
 1  

Whilst it is not clear from your report how the recommendation from the psychological 
review was communicated to the NHS, Norfolk and Suffolk NHS Foundation Trust has 
said in its response to you that it has asked all its clinicians that receive referrals into 
mental health services to identify those where treatments have been recommended 
by clinicians from outside the Trust in order to offer an assessment prior to any decision 
being made on the most appropriate way forward.  

If you are able to share any further information on this aspect of Katie’s care, I would 
be happy to look into this further.  

In addition, I understand that the Norfolk & Waveney ICB will be working with partners 
to ensure that learning and action is taken forward from this case.   

I hope this response is helpful. Thank you for bringing these concerns to my attention.   

Yours sincerely,
Response from Home Office (PDF)
Minister for Safeguarding and 
Violence Against Women and Girls 

2 Marsham Street 
London SW1P 4DF 
www.gov.uk/home-office 

    19 September 2024 

Mr Nigel Parsley LLM, DipFHID 
HM Senior Coroner for Suffolk  
Beacon House  
White House Road 
Ipswich 
IP1 5PB 

By email: 

DECS Reference:  

Dear Mr Parsley, 

Thank you for your letter of 18 August about the Prevention of Future Deaths Report for 
Ms Katie Madden. 

I would like to thank you for sharing a copy of this report with me, into what was clearly a 
tragic case.  In my role as the Minister for Safeguarding and Violence Against Women and 
Girls, I am absolutely committed to improving the Government’s response to these horrific 
crimes and ensuring that victims of domestic abuse receive the support they need. 
Reports like this one help me to know what we must focus on, and I am encouraged that 
you sent it to me. I would encourage others to do the same regardless of if there is a 
statutory requirement to do so. It is so important that I keep across that is happening on 
the ground. 

I would be grateful if you could confirm whether the local social services involved in this 
case have advised whether they will be acting upon the recommendations made to ensure 
that in future cases, support is given directly to victims of domestic abuse as well as their 
children.  

Yours sincerely, 

Minister for Safeguarding and Violence Against Women and Girls
Response from Nsft (PDF)
Senior Coroner Nigel Parsley 
Suffolk Coroner’s Court 
Beacon House 
Whitehouse Road  
Ipswich 
IP1 5PB 
E mail: 
By email only 

NSFT Trust Management 
Norfolk & Suffolk Foundation Trust 
County Hall 
Martineau Lane 
Norwich 
NR1 2DBH 

Tel: 

Date: 25 July 2024 

Dear Coroner Parsley 

Regulations 28 and 29 (coroners investigations regulations 2013) notification made in response to 
the death of Katie Madden  

I write in response to the Regulation 28 report made on 30th May 2024 in respect of concerns raised at the 
inquest touch the sad death of Kate Madden which concluded on 21st May 2024. 

It appears from the report that paragraph 5 of the concerns raised relate to NSFT, namely:  

In 2022 it was recognised by a Clinical Psychologist that Kate could benefit from Schema-based 
Cognitive Behavioural Therapy, which is not routinely available on the NHS. 

The psychological review had been ordered by the Family Court, and funding for this course 
needed to be applied for. 

Applying for funding involved requests to the Legal Aid Board, Integrated Care Board (Individual 
Funding Request), Wellbeing Service and Social Services, none of whom provided the funding, with 
each suggesting contacting one of the other agencies involved.  

An experienced mental health clinician with many years’ experience described the ‘whole route as 
very complicated’ and ‘it was difficult to find a solution for funding’. In addition, funding was very 
rarely made available, and as a service they were usually unable to meet patient expectations (who 
believe a treatment might be made available), where in reality it almost certainly would not be 
available. 

NSFT is commissioned to provide mental health services within Norfolk and Suffolk. For service users 
under the care of NSFT, where a need for treatment that cannot be provided by NSFT is clinically indicated 
by NSFT clinicians, a process for requesting individual funding is available by way of request to Norfolk & 
Waveney Integrated Care Board. 

Where an individual is not under the care of NSFT and a need for treatment is recommended by clinicians 
instructed privately, independently, and/or for purposes other than mental health provision to recover 
activities of daily living, as was the case for Ms Madden, two issues arise: 

Chair: 
Trust HQ: County Hall, Martineau Lane, Norwich, NR1 2DH 
Tel: 

   Web: 

  Chief Executive Officer: Caroline Donovan 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 - 2 - 

1.  If assessed by NSFT clinicians, would the same recommendations for treatment result; and 
2.  If not, how to manage a service user’s expectations when they have been advised by non-NSFT 

clinicians of their recommendations. 

In this matter, Ms Madden was informed by the non-NSFT clinician that the recommended treatment may 
be available on the NHS and if not, could be sought out privately (with information on where to find details). 

In view of the above, NSFT has asked all clinicians that receive referrals into services to identify those 
where treatments have been recommended by non-NSFT clinicians in order to offer an assessment prior to 
signposting elsewhere on the basis that: 

• 

• 

• 

there may be an alternative treatment available within NSFT services that is appropriate and could 
be offered, based on NSFT clinical assessment; and/or 
if NSFT clinicians agree that a treatment not available within standard services is required and 
individual funding should be sought, they can submit this application in collaboration with the service 
user; or 
if NSFT clinicians do not deem the recommended treatment to be necessary/appropriate, they can 
provide the service user with a clinical rationale for this and signpost them to other agencies such 
as charities/private providers who may be able to assist. 

I am aware that our Clinical Director attended the inquest to give evidence and I wish to reiterate the 
sincere condolences offered by him at inquest to Miss Madden’s loved ones in such tragic circumstances. 

Yours sincerely, 

Chief Executive Officer
Response from Norfolk Waveney ICB (PDF)
Our Ref: Madden PFD 

25 July 2024 

PRIVATE & CONFIDENTIAL 
Sent by email 

Chief Executive of NHS Norfolk and Waveney ICB  

Floor 8 County Hall  
Martineau Lane  
Norwich NR1 2DH 

Direct Tel: 

Web: 

Email: 

To Nigel Parsley, Senior Coroner for the Suffolk Area 

Re: Prevention of Future Deaths Report for Ms Katie Madden  

We are writing in response to the publication of a Prevention of Future Deaths Report (ref. 2024- 
0295) dated 30/05/2024 in relation to the death of Ms Katie Madden  on 4th June 2023. As the 
NHS Integrated Care Board for Norfolk and Waveney, we commission mental health care from 
Norfolk  and  Suffolk  Foundation  Trust  and  coordinate  the  Mental  Health  Individual  Funding 
Request  process  for  Norfolk  and  Waveney  patients.  We  are  responding  to  the  last  concern 
raised within your report, as follows: 

In  2022  it  was  recognised  by  a  Clinical  Psychologist  that  Kate  could  benefit  from  Schema-
based  Cognitive  Behavioural  Therapy,  which  is  not  routinely  available  on  the  NHS.  The 
psychological  review  had  been  ordered  by  the  Family  Court,  and  funding  for  this  course 
needed  to  be  applied  for.  Applying  for  funding  involved  requests  to  the  Legal  Aid  Board, 
Integrated  Care  Board  (ICB)  Individual  Funding  Request  Panel,  Wellbeing  Service  and  Social 
Services, none of whom provided the funding. 

We can confirm that we have reviewed our Mental Health  Individual Funding Request records 
and that we have not been able to identify any Individual Funding Request being made to us 
on behalf of Ms Madden, for Schema-based Cognitive Behavioural Therapy. 

In  providing  this  response  we  would  wish  to  reassure  you  that  we  have  not  lost  sight  of  the 
suffering that has resulted from Ms Madden’s death. As an ICB we will be an active partner in 
the further review and response to her case, as statutory safeguarding partners work together 
to  ensure  that  learning  and  action  is  taken  forward.  We  hope  that  the  above  is  helpful.  Our 
thoughts are with the family as they come to terms with their loss. 

If you require any further information relating to this response, please contact: 

, Director of Nursing and Quality, NHS Norfolk and Waveney ICB 

Email: 

Yours sincerely  

Page 1 of 2 

 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
  
 
 
 
 Chief Executive, NHS Norfolk & Waveney ICB 

Page 2 of 2
Response from Scc (PDF)
Regulation 28 Response of Suffolk County Council 

In respect of Ms. Katie Madden 

We write in response to the Coroner’s Regulation 28 report, dated 30th May 2024 

concerning the death of Ms. Katie Madden on 4th June 2023. 

First of all, Suffolk County Council (“SCC”) would like to express our sincere 

condolences to Katie’s family and loved ones. SCC are keen to ensure that the family 

and the Coroner’s concerns are listened to and reflected upon. 

As the Coroner has already identified, the Children and Young People’s team (“CYP”) 

have a statutory duty to safeguard the wellbeing of persons below the age of 18. We 

concur with the Coroner’s observation that there exists no statutory or other national 

system in place to represent the needs of vulnerable parents facing the prospect of their 

child/ren being taken into care. SCC welcome any interventions that the appropriate 

Secretaries of State can offer in this regard, which would assist partnership working, 

moving forward.  

Having viewed the Coroner’s Regulation 28 report, the first three points relate to the 

process of information sharing between the Multi-Agency Safeguarding Hub (MASH), 

Adult Social Care (“ASC”) and CYP, and the system of risk assessments in place for 

managing vulnerable parents when they are facing the prospect of their children being 

taken into care. 

The “Claire’s Law” disclosure scheme is managed and led by the Constabulary. SCC 

social care staff, working within the MASH, reviewed the manner in which Katie received 

that disclosure and were content that all procedures had been complied with, in 

accordance with established practice.  

 
 
 
 
 
 CYP staff were aware of the “Claire’s Law” disclosure recorded having had access to all 

safeguarding referrals relating to the family. However, SCC accept that if a parent 

demonstrates that they are in need of additional support as a result of the onset of PLO 

proceedings then CYP staff should make a referral to ASC by way of a referral to its 

Customer First Team in addition to any support they may already be receiving from other 

agencies. This is particularly pertinent, in cases such as Katie’s, where a parent has an 

established history of rumination and behaving unpredictably during stressful life 

events. The purpose of the referral would be to determine eligibility for assessment and 

services in accordance with the Care Act 2014. This activity may result in further 

signposting, including to primary or secondary mental health services. Any referrals 

related to safeguarding concerns for a parent would be passed to the MASH who will 

consider any safeguarding actions required in accordance with Section 42 of the Care 

Act. A practice note and addition to the Standard Operating Procedure for the MASH will 

be made to remind MASH practitioners of the need to identify the vulnerabilities of any 

adults involved in safeguarding referrals in respect of children.  

Action is already underway following a Serious Case Review in respect of MANDY for a 

process of prompts in both children’s and adult Multi Agency Referral Forms. This is for 

the practitioner to consider, when putting in a referral related to a child, whether there is 

an adult involved for whom there are also concerns. The practitioner will be prompted at 

the end of the referral form to direct the practitioner to submit the additional concerns 

in relation to the adult to the relevant portal for triaging. This process will also be 

implemented when referrals are received in respect of adults where the practitioner will 

be prompted to refer any concerns identified in relation to a child to the relevant portal. 

 Whilst a referral of this type is wholly dependent on the persons consent and may not 

always result in the aforementioned assessment(s) staff will be reminded that a referral 

ought to be made, nonetheless. This aspect of identified learning shall become a 

dedicated focus within our annual PLO training for CYP colleagues working across our 

operational services to raise awareness of presenting significant MH issues, recognising 

that SW are not able to undertake specific MH assessments. The voice of parent/carers 

as “experts by experience” will inform our PLO training programme. We shall work 

alongside our judiciary partners such as CAFCASS to raise awareness and promote 

 ownership and responsibility across the wider system.  We will ensure that advocate 

support is accessible and appropriate to the needs of parent/carers where risk 

assessed. CYP staff will also be reminded that the PLO process should be utilised, 

wherever possible, as a restorative tool which is approached with compassion and from 

a trauma-informed place.  

In addition, staff at Legal Services, when accepting a new case from CYP, shall be 

required to discuss with social workers any relevant vulnerabilities relating to the 

parent(s) and whether a referral or any further signposting is needed. 

Finally, a Safeguarding Adults Review Panel (SARP) Meeting took place on 10th July 2024. 

The SARP is a sub-committee of the Suffolk Safeguarding Partnership, more information 

in  respect  of  which  can  be  found  at  https://www.suffolksp.org.uk.  As  a  result  of  this 

meeting, a referral has been sent to the Community Safety Partnership for consideration 

for  a  domestic  homicide  review  of  this  case.  The  SARP  would  like  to  explore  the 

opportunities  for  a  joined-up  review  process  as  part  of  this  ongoing  piece  of  work.  An 

update regarding the proposal for a domestic homicide review is expected in September. 

Prepared on behalf of Suffolk County Council Adult and Children Services  

25 July 2024
Response from Suffolk Constabulary (PDF)
Suffolk Constabulary

Police Headquarters
Martlesham Heath
Ipswich, Suffolk
IP5 3QS

Senior Coroner Nigel Parsley
Coroners Service
Beacon House
White House Road
Ipswich
Suffolk IP1 5PB                                                                                   6 th August 2024
Via email:

Cc:

Dear Sir

Inquest touching on the sad death of Katie Madden

Please find this letter as a response to your Regulation 28 Report to Prevent Future Deaths dated 
30th May 2024.

The inquest concluded on the 21st May 2024 that Katie Madden’s death was as a result of suicide, 
whilst the balance of her mind was disturbed.

In your report you have raised five matters for concern. We note the concerns are general regarding 
the involvement of social services and what factors are considered when the removal of children is 
being investigated and whether this includes that a Domestic Violence Disclosure Scheme (Claire’s 
Law) disclosure may potentially make a person more vulnerable.

Further, we note your concerns regarding the limited support that the deceased received from social 
services  during  this  process  and  the  difficulties  in  accessing  recommended  therapy.  These  are 
processes that the Constabulary do not have any direct control or involvement in and therefore the 
Constabulary is very limited in what action it can take in response to those concerns.

It is noted by the Constabulary that they conduct their own risk assessments when delivering the 
Claire’s Law disclosures at the time of the delivery, which would include the wellbeing of the recipient 
of that disclosure.

We have examined police records and can confirm that at the point of the Claires Law disclosure
made  in  2018  that  this  was  conducted  in  accordance  with  policy  and  appropriate  aftercare,  with
safeguarding advice including information on support services and safety planning was offered by
the delivering member of police staff. This was completed as part of a joint visit with a social worker
to Katie Madden. Nothing in police records indicate that there was a concern about Katie’s mental
health at the time of the disclosure decision or from recorded police incidents prior to this.

 I can confirm that a domestic homicide review referral was completed on 5th July 2024 by Suffolk
Constabulary, and an initial meeting to assess the referral will be held in early August 2024.

Suffolk Constabulary will continue to offer appropriate support and co-operation to partner
agencies and fully engage with learning reviews.

If there are any specific concerns that the Constabulary can address or assist you with, then the 
Constabulary will of course co-operate with you in that regard.

Yours sincerely

 BSc MPhil FCIPD CF

Chief Constable

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