Prevention of Future Deaths reports · 2024

Janet Rice

Regulation 28 report to prevent future deaths, reference 2024-0397, written 23 Jul 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report23 Jul 2024
Reference2024-0397
DeceasedJanet Rice
CoronerJanine Richards
Coroner areaDurham and Darlington
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS

THIS REPORT IS BEING SENT TO:

1.

, Chief Executive of County Durham and Darlington NHS

Foundation Trust.

1

CORONER

I am Janine Richards, assistant coroner, for the coroner area of Durham and
Darlington

2

CORONER’S LEGAL POWERS

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act
2009 and Regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

INVESTIGATION and INQUEST

On the 22nd of March 2023 an investigation was commenced into the death of Janet
Rice. The investigation concluded at the end of the inquest on the 23rd of July 2024 .
I gave a narrative conclusion as follows :-

Janet Rice, aged 65 years, died at Darlington Memorial Hospital on the 19th of March
2023 as a result of Pulmonary and Cerebral Embolism, subsequent to surgery to
repair a hip fracture which she had sustained in an accidental fall on the 19th of
February 2023, and in the absence of anti coagulant treatment.

The medical cause of death was :-
1a) Pulmonary and Cerebral Embolism
1b) Right sided Neck of Femur Fracture

1

 4

CIRCUMSTANCES OF THE DEATH

Janet Rice, 65 years, died in hospital on the 19.3.23 as a result of pulmonary and
cerebral embolism, subsequent to surgery to repair a hip fracture which she had
sustained in an accidental fall on the 19.2.24.  In the aftermath of her surgery the
deceased did not receive prophylactic anti coagulant medication consistently.  On
one occasion this was missed due to a transfer between hospitals. On five further
occasions this was omitted as a result of the deceased declining such, at a time when
she was suffering an acute delirium, and described variously as confused, paranoid
and agitated. No assessment of her capacity to decline the medication was carried
out, and therefore no best interests decision was made, nor any further consideration
given as to how the known high risk of blood clots subsequent to the surgery could be
best or alternatively managed. There was no escalation to an Advanced Nurse
Practitioner or Doctor to consider these issues further. It is unlikely that the deceased
had capacity to decline treatment but impossible to know what the result of any best
interests decision would have been, and whether further or alternative actions would
have prevented her death. It is accepted that the omission of anti coagulant
contributed more than minimally to the development of the Pulmonary Embolism and
thus to death.

5

CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to concern.
In my opinion there is a risk that future deaths could occur unless action is taken. In
the circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows.  –

(1) The final version of the patient safety investigation report  carried out by the Trust
was only received on the first day of the Inquest, some 16 months after the death.
The concerns raised in this Inquest have been well known to the Trust for a
considerable period of time and the concern is that lessons cannot be learned in a
timely fashion if patient safety investigations are so significantly delayed.

(2) The patient safety investigation report is not a comprehensive and robust review
of the omissions in provision of anti coagulant and  does not consider or address the
omission to administer anti coagulant because the deceased was transferred
between hospitals, nor does it detail all of the incidents of missed anti coagulant,
some of which only became apparent upon receipt of the independent expert report.
It’s remit and action plan are limited to the community hospital only, and do not
consider or address the further instances of omission  to administer anti coagulant in
the acute hospital setting, where there was a continued failure to carry out a capacity
assessment and any subsequent best interests decision making process, failure to
escalate these issues, and/or to consider any alternative treatment to reduce the high
risk of DVT/PE.

(3) Although evidence was heard in relation to the provision of further training in
relation to the issues of capacity and best interests decision making, to address the
concerns identified in this investigation this was limited to the community hospital
setting, when it is known that the issues continued in the acute hospital setting.

6

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and I believe you
[AND/OR your organisation] have the power to take such action.

2

 7

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this
report, namely by  17.09.24 . I, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting
out the timetable for action. Otherwise you must explain why no action is proposed.

8

COPIES and PUBLICATION

I have sent a copy of my report to the Chief Coroner and to the following Interested
Persons; the family of the deceased and the Tees, Esk and Wear Valley Foundation
Trust (TEWV).

I am also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary
form. He may send a copy of this report to any person who he believes may find it
useful or of interest. You may make representations to me, the coroner, at the time of
your response, about the release or the publication of your response by the Chief
Coroner.

9

23.07.24

3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Durham and Darlington NHS (PDF)
Executive Corridor
Darlington Memorial Hospital
Hollyhurst Road
Darlington,
DL3 6HX

E-mail:

Our Ref: 

13th September 2024

Ms. Janine Richards,
Assistant HM Coroner,
County Durham

Dear Ms Richards,

Re: Janet Rice

We are writing in response to your request for the Trust to take action in relation to concerns
as detailed below:

(1) The final version of the patient safety investigation report carried out by the Trust was only
received on the first day of the Inquest, some 16 months after the death. The concerns raised
in this Inquest have been well known to the Trust for a considerable period of time and the
concern is that lessons cannot be learned in a timely fashion if patient safety investigations
are so significantly delayed.

(2) The patient  safety investigation report is not a  comprehensive  and robust review of the
omissions  in  provision  of  anti-coagulant  and  does  not  consider  or address  the  omission  to
administer anti-coagulant because the deceased was transferred between hospitals, nor does
it detail all of  the incidents of missed  anti-coagulant, some of  which  only became apparent
upon  receipt  of  the  independent  expert  report.  It’s  remit  and  action  plan  are  limited  to  the
community hospital only, and do not consider or address the further instances of omission to
administer anti-coagulant in the acute hospital setting, where there was a continued failure to
carry out a capacity assessment and any subsequent best interests decision making process,
failure  to  escalate  these  issues,  and/or  to  consider  any alternative  treatment  to  reduce  the
high risk of DVT/PE.

(3) Although evidence was heard in relation to the provision of further training in relation to the
issues of capacity and best interests decision making, to address the concerns identified in
this investigation this was limited to the community hospital setting, when it is known that the
issues continued in the acute hospital setting.

The Trust would like to offer its sincere condolences to Janet’s family for their loss. We take
very seriously the concerns which you have raised and have provided a response below.

The final version of the patient safety investigation report carried out by the Trust was
only  received  on  the  first  day  of  the  Inquest,  some  16  months  after  the  death.  The
concerns raised in this Inquest have been well known to the Trust for a considerable
period of time and the concern is that lessons cannot be learned in a timely fashion if
patient safety investigations are so significantly delayed.

 The Trust has robust processes in place in relation to the investigation of any patient safety
incidents identified.  When the Trust were made aware that there were patient safety concerns
relating  to  Janet’s  care,  in  April  2024,  a  review  commenced  of  her  care  led  by  one  of  the
Community  matrons.    The  time  taken  to  conclude  and  ensure  the  report  had  progressed
through the appropriate Trust governance resulted in the report not being available to yourself
until  the  morning  of  the  inquest.    However  we  recognise  that  this  was  not  an  acceptable
timeframe to enable you to properly review the report.  Whilst the progress of patient safety
investigations  have  always  been  tracked  by  the  corporate  patient  safety  team,  additional
processes have now been established whereby these cases are tracked at the weekly Friday
Senior Clinical Leaders patient safety forum.

The patient safety investigation report is not a comprehensive and robust review of the
omissions  in  provision  of  anti-coagulant  and  does  not  consider  or  address  the
omission to administer anti-coagulant because the deceased was transferred between
hospitals, nor does it detail all of the incidents of missed anti-coagulant, some of which
only  became  apparent  upon  receipt  of  the  independent  expert  report.  It’s  remit  and
action plan are limited to the community hospital only, and do not consider or address
the  further  instances  of  omission  to  administer  anti-coagulant  in  the  acute  hospital
setting,  where  there  was  a continued  failure  to  carry  out  a capacity assessment  and
any  subsequent  best  interests  decision  making  process,  failure  to  escalate  these
issues, and/or to consider any alternative treatment to reduce the high risk of DVT/PE.

The Trust acknowledges this and the report has now been reviewed and updated to ensure
that all elements of Janet’s care, both acute and community, have been included which is also
reflected and incorporated in the action plan (included in Appendix A).

Although evidence was heard in relation to the provision of further training in relation
to the issues of capacity and best interests decision making, to address the concerns
identified in this investigation this was limited to the community hospital setting, when
it is known that the issues continued in the acute hospital setting.

This is addressed in the action plan included in appendix A.

Conclusion
We trust that the responses detailed in this letter are sufficient to address the concerns you
have highlighted. However, please feel free to contact us if you need any additional information
or have further queries.

Yours sincerely

Executive Director of Nursing

  Executive Medical Director

cc.  

  
 Appendix A: Areas identified that require further action

Safety action description

Safety action owner
(role, team,
directorate)

Target date for
implementation

Area for improvement 1: Missed doses of Enoxaparin

Plan for monitoring / oversight

Review date

Improve documentation in
the clinical records detailing
the reason why a patient has
refused medication and
escalation steps taken.
(Community).

Share learning from the case
at Quality and Safety huddle
for wider learning (Acute
site).

Pharmacy attendance at
Sister’s Away Day to raise
awareness of Critical
Medications list. (Covers
Acute and Community).
Area for improvement 2:

Carers passports and open
visiting (Community).

Matron 
ward manager
Starling ward staff.

 and

31/7/24
Complete

Information relayed at handovers/
attend daily huddles. Monitor electronic
patient records via monthly audits.

31/8/24
Complete

14/9/24
Complete

30/9/24
Complete

31/7/24
Complete

UEC and medicine Care Group

Pharmacy Governance

Passports ordered.
New visiting times and information
poster developed and sent for
approval.

14/9/24
Complete

30/9/24
Complete

31/8/24
Complete

Related reports

Other reports by Janine Richards

See all →

More reports categorised “Hospital Death (Clinical Procedures and medical management) related deaths”

See all →

Track Hospital Death (Clinical Procedures and medical management) related deaths

See every Prevention of Future Deaths report matching Hospital Death (Clinical Procedures and medical management) related deaths, and how often a new one appears.

What would an alert for this have sent me? Search the full text

Free to try — the preview shows the real matches and how many arrived in the last 12 months. Your first email alert is free.

These reports are published by the Chief Coroner's office at judiciary.uk and are © Crown copyright. The text here is reproduced from the published PDF so it can be searched. If something on this page is wrong, or you are a person named in it and want it reviewed, email drcjar@gmail.com and we will act promptly.