Prevention of Future Deaths reports · 2024

Nisren Abdul-Karim

Regulation 28 report to prevent future deaths, reference 2024-0491, written 11 Sep 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report11 Sep 2024
Reference2024-0491
DeceasedNisren Abdul-Karim
CoronerAlison Mutch
Coroner areaManchester South
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedManchester University NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS  

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO:  Greater Manchester Integrated Care 
CORONER 

1 

I am Alison Mutch, Senior Coroner, for the coroner area of South Manchester  

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice 
Act 2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations 
2013 

3 

INVESTIGATION and INQUEST 

On 5th August 2024 I commenced an investigation into the death of Nisren 
ABDUL-KARIM. The investigation concluded on the 19th August 2024 and the 
conclusion was one of Narrative: Died from natural causes contributed to by 
the complications of an accidental fall sustained whilst unobserved as an 
inpatient. The medical cause of death was 1a) Hospital acquired pneumonia 
1b) Frailty 1c) End stage neurodegenerative condition II) Fall (1st Nov) 
requiring surgery for hip fracture (2nd Nov), Behcet's disease.  

4 

CIRCUMSTANCES OF THE DEATH 

Nisren Abdul-Karim had a number of underlying health conditions including 
Behcet's disease. In Autumn 2023 she began to hallucinate. She was admitted 
again to Wythenshawe Hospital on 21st October 2023. She was a high falls risk. 
Whilst an inpatient and unobserved she had a fall. She should not have been 
unobserved. She was operated on for a fractured hip sustained in the fall. She 
was transferred to Trafford General Hospital for rehabilitation on 10th 
November. The transfer meant that access to neurology was more difficult 
because the service provided by neurologists was not available at Trafford 
General Hospital. She continued to deteriorate at Trafford General Hospital. 
Further advice was sought via patient pass from the neurology team at Salford 
Royal Hospital. Review of the scans previously undertaken concluded that she 
had irreversible neurodegenerative disease. She continued to deteriorate and 
died at Trafford General Hospital on 5th January 2024.  

5 

CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to 
concern. In my opinion there is a risk that future deaths will occur unless action 
is taken. In the circumstances it is my statutory duty to report to you. 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 The MATTERS OF CONCERN are as follows.  –  
The evidence before the inquest was that the neurology service based at Salford 
Royal Hospital provided a service across Greater Manchester. However the 
notes kept by the neurology team were not stored on the patient’s notes but 
recorded on patient pass. This meant accessing the notes required recognising 
that patient pass needed to be accessed.  
In addition the evidence was that the detail within the neurology notes on 
patient pass was very limited and meant that it was difficult to fully understand 
the neurology advice given or the contact that there had been with neurology. 
As a consequence delivery of neurology care was disjointed and meant there 
was no clear neurology overview held by neurology. This impacted on the care 
that could be provided to patients and the provision of advice to other 
clinicians. Illustrative of this one neurologist was unaware that it was one of 
their neurology colleagues had diagnosed a neuro degenerative disease. 
This is exacerbated in relation to sites such as Trafford Hospital where all 
contact with neurology is via telephone or patient pass as there is no face to 
face neurology service.  

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you 
have the power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this 
report, namely by 6th November 2024. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, 
setting out the timetable for action. Otherwise you must explain why no action 
is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following 
Interested Persons namely Manchester University NHS Foundation Trust, 

 on behalf of the family, who may find it useful or of interest. 

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or 
summary form. He may send a copy of this report to any person who he 
believes may find it useful or of interest. You may make representations to me, 
the coroner, at the time of your response, about the release or the publication 
of your response by the Chief Coroner. 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 9 

Alison Mutch 
Senior Coroner 

11/09/2024 

3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Gmic (PDF)
E: 

Date: 19 November 20204 

Private & Confidential 

Ms Alison Mutch OBE 
Senior Coroner for Greater Manchester South 
Coroner’s Court 
1 Mount Tabor Street 
Stockport  
SK1 3AG 

Sent by email to: 

Dear Ms. Mutch  

Re: Regulation 28 Report to Prevent Future Deaths regarding Mrs. Nisren Abdul-Karim 

Thank you for your Regulation 28 Report dated 11 September 2024 regarding the sad death of Mrs. 
Nisren Abdul-Karim. On behalf of NHS Greater Manchester (NHS GM), We would like to begin by 
offering our sincere condolences to Mrs. Karim’s family for their loss. 

Thank you for highlighting your concerns during the inquest which concluded on 19 August 2024. On 
behalf of NHS GM, we apologise that you have had to bring these matters of concern to our attention. 
We recognise it is very important to ensure we make the necessary improvements to the quality and 
safety of future services.   

During the inquest you identified the following cause for concern: - 

The evidence before the inquest was that the neurology service based at Salford Royal Hospital 
provided a service across Greater Manchester. However, the notes kept by the neurology team 
were not stored on the patient’s notes but recorded on patient pass. This meant accessing the 
notes required recognising that patient pass needed to be accessed. In addition, the evidence 
was that the detail within the neurology notes on patient pass was very limited and meant that it 
was difficult to fully understand the neurology advice given or the contact that there had been 
with neurology. As a consequence, delivery of neurology care was disjointed and meant there 
was no clear neurology overview held by neurology. This impacted on the care that could be 
provided to patients and the provision of advice to other clinicians. Illustrative of this one 
neurologist was unaware that it was one of their neurology colleagues had diagnosed a neuro 
degenerative disease. This is exacerbated in relation to sites such as Trafford Hospital where all 

4th Floor, Piccadilly Place, Manchester  M1 3BN   
  www.gmintegratedcare.org.uk 

Tel: 

 
  
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 contact with neurology is via telephone or patient pass as there is no face-to-face neurology 
service.  

NHS GM have communicated with both provider Trusts, namely the Northern Care Alliance (NCA) and 
the Manchester University NHS Foundation Trust (MFT) to formulate this response. I hope the below 
offers assurances to both you and Nisren Abduls-Karim family that NHS GM continues to take these 
concerns seriously and has put in a number of steps and actions since the tragic death of Nisren Abdul-
Karim. 

We have identified that at that time there was no visiting neurologist covering the Trafford site. The NCA 
have identified this as a gap in their provision and have since recruited a neurologist who will cover the 
Trafford site. This role will include weekly input from neurology in terms of seeing referrals at the Trafford 
site.  

The NCA convened a working group to improve its understanding of Patient Pass and improve the 
system itself to reduce the likelihood of recurrence of such an incident. In addition, the NCA have 
prepared a communication guide, which outlines the purpose of Patient Pass and clarifies the 
responsibilities of referrers and receivers. This document is due to be finalised by the end of November 
and will be circulated across Greater Manchester hospitals via their Medical Directors, including MFT 
and the Trafford site. The NCA have provided reassurance that the system will be audited regularly to 
ensure adherence to the referral guidelines, with feedback being issued to the referring Trust as 
required. 

The neurology team provide ward reviews to all GM hospital sites. This is with the exception of 
Rochdale. As Rochdale is not an acute site, there has never been the demand for neurology inpatient 
reviews. Any site can always access Neurology opinion via the on-call service 24/7, and advice will be 
provided. Requests for ward reviews come through Patient Pass. There is currently variation in process 
in terms of on-going documentation after that initial request via the system. In some cases, on-going 
clinical advice is continued on Patient Pass (akin to how this works for on-going neurosurgical or spinal 
advice through the same system). This requires local hospital-based clinicians to access Patient Pass to 
see the documentation. In other cases, on-going clinical advice is written in the local hospital site’s 
notes, on whatever system exists on that site for this. The NCA propose that all neurology advice is 
provided via the Patient Pass system, in line with other tertiary services of neurosurgery and spinal 
surgery. The NCA believe that if this was in place it would prevent a recurrence of this issue. 

There are plans in place to update the Patient Pass system, which will include a telephone number as a 
mandatory field. Any non-urgent advice will continue to be provided via the Patient Pass system, and the 
communication guide will also advise the referrer that Patient Pass should be accessed regularly for on-
going communication with the tertiary service. The tertiary services are also required to attempt to 
contact the referring service via telephone when there is time critical action required by the referrer, 
supplemented by appropriate documentation in Patient Pass. In addition to this, there are expectations 
on referrers and the tertiary service at an organisational level to ensure that potential users of Patient 
Pass are aware of how to use the system.  

I hope the above offers you reassurance of the ongoing commitment to managing patient safety risks 
and to continually improve the care and services we provide. Please do not hesitate to contact me if you 
require any further information in relation to our response.  

Best wishes 

4th Floor, Piccadilly Place, Manchester  M1 3BN   
  www.gmintegratedcare.org.uk 

Tel: 

 
  
 
 
 
 
 
 
 
 
 4th Floor, Piccadilly Place, Manchester  M1 3BN   
Tel: 0161 6257791  www.gmintegratedcare.org.uk

Related reports

Other reports by Alison Mutch

See all →

More reports categorised “Hospital Death (Clinical Procedures and medical management) related deaths”

See all →

Track Manchester University NHS Foundation Trust

See every Prevention of Future Deaths report matching Manchester University NHS Foundation Trust, and how often a new one appears.

What would an alert for this have sent me? Search the full text

Free to try — the preview shows the real matches and how many arrived in the last 12 months. Your first email alert is free.

These reports are published by the Chief Coroner's office at judiciary.uk and are © Crown copyright. The text here is reproduced from the published PDF so it can be searched. If something on this page is wrong, or you are a person named in it and want it reviewed, email drcjar@gmail.com and we will act promptly.