Prevention of Future Deaths reports · 2024

Imogen Heap

Regulation 28 report to prevent future deaths, reference 2024-0620, written 8 Nov 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report8 Nov 2024
Reference2024-0620
DeceasedImogen Heap
CoronerAlan Wilson
Coroner areaBlackpool & Fylde
CategoryAlcohol, drug and medication related deaths
Organisation namedBlackpool Teaching Hospitals NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO:   

National Institute for Health & Care Excellence [N.I.C.E.] 
Level 1A 
City Tower 
Piccadilly Plaza 
Manchester 
M1 4BT 

1 

CORONER 

I am Alan Anthony Wilson Senior Coroner for Blackpool & Fylde 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and 
regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 
http://www.legislation.gov.uk/ukpga/2009/25/schedule/5/paragraph/7 
http://www.legislation.gov.uk/uksi/2013/1629/part/7/made 

3 

INVESTIGATION and INQUEST 

The death of Imogen Heap, aged 17 years, at Blackpool Victoria Hospital was reported to me 
and I opened an investigation. An inquest was conducted which concluded on 16th July 2024. 

The medical cause of her death was: 
1a Cardiac arrest  
1b Bradycardia following extubation  
1c Propranolol toxicity  

In box 3 of the Record of Inquest I recorded as follows:  

Imogen Heap had previously been prescribed propranolol medication after being diagnosed 
with anxiety and depression. On 31st October 2023, and at a time when she was low in mood, 
she voluntarily ingested a very high quantity of propranolol, and a smaller amount of 
prescribed fluoxetine and some paracetamol from around 4 pm that afternoon. She did so with 
a view to ending her life, but at some point she reflected upon this and decided to call for help 
at 16.10 pm that evening. Due to pressures on the ambulance service at that time, it was 19.57 
when an ambulance arrived at her home, and after initial assessment was transferred to 
Blackpool Victoria Hospital by 20.38. A number of ambulances were queueing outside of the 
hospital due to the number of patients in the emergency department at that time. Imogen 
remained in the ambulance. At 21.33 hours Imogen became hypotensive and vomited. It was at 
around 22.13 when she began to have some seizures, brought on by the toxic impact of the 
medication she had ingested, and was taken into the hospital emergency department. Imogen 
received advanced life support, her heart beat stabilised, and was transferred to the Intensive 
Treatment Unit. Over subsequent hours, Imogen's prognosis remained very concerning. She 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 was being actively treated. By the morning of 2nd November 2023, at around 10.00 am, it was 
felt the propranolol medication had metabolised sufficiently for her to be extubated, following 
which she quickly became agitated. A member of the nursing staff appropriately raised 
concerns about her deterioration but before she could be re-intubated she became bradycardic 
and went into cardiac arrest. Despite intubation and advance life support, Imogen deteriorated 
and died at 13.33 that afternoon. Extubated on 2nd November 2023, and at a time when she 
was still likely to die, an unexpected and unusual reaction to extubation inadvertently 
accelerated her deterioration. 

The conclusion of the Coroner was a narrative conclusion which read: 

At a time when she was low in mood, Imogen Heap ingested a very large quantity of tablets, 
mostly prescribed propranolol medication, with a view to ending her life. Within a period of 
around 2.5 hours of beginning to ingest the medication, she decided to telephone for help, 
but by that time the extent of the overdose was going to prove fatal. 

4 

CIRCUMSTANCES OF THE DEATH 

In addition to the contents of section 3 above, the following is of note: 

Propranolol is a drug used to treat medical conditions, including the physical effects of anxiety. 
It is in a class of medications known as beta blockers.  

It is believed that this drug can rapidly cause significant chemical damage to the heart when 
taken in overdose; typical effects include profound bradycardia (slow heart rate), hypotension 
(low blood pressure) and reduced electrical activity in the heart. It may lead to fatigue, reduced 
consciousness levels, confusion, hallucinations, seizures, and coma.  

Overdose symptoms are usually apparent within one to two hours of medication being ingested 
and may result in the rapid deterioration of a patient’s condition.  

During this inquest, I received evidence from: 

 

 

, a Consultant in emergency medicine and major trauma. He had 

been asked by me to conduct an independent review of the care Imogen had received.   

, an experienced Consultant in critical care. She gave evidence 

regarding the hospital Trust’s Serious Incident Investigation Report. 

Both of these doctors were in agreement that Propranolol is a drug which is widely prescribed 
and often to relatively young people reporting symptoms of anxiety, but that there can be an 
under-appreciation of how toxic an elevated level of propranolol medication can be. 

At the conclusion of the inquest, I explained in court that I planned to write a report to prevent 
future deaths. However, further to giving that indication, I became aware that in 2020, the 
Healthcare Safety Investigations Branch [HSIB] (which later became Health Services Safety 
Investigations Body [HSSIB] had in February 2020 published a report which concluded with the 
following recommendation: 

It is recommended that the National Institute for Health and Care Excellence reviews and 
updates guidance on the use of propranolol in the treatment of anxiety and migraine, with 
particular reference to the toxicity of propranolol in overdose. 

 
 
 
 
 
 
 
 
 
 
 That report noted that it had been felt that for some time there had been a steady rise in the 
number of propranolol prescriptions issued to NHS patients, and about the number of deaths 
reported was being linked to propranolol overdose. 

I repeat the link to that report here: 
Potential under-recognised risk of harm from the use of propranolol 

In response to their report, HSSIB received helpful responses from organisations including: 

  National Institute for Health & Care Excellence [N.I.C.E.] 
  Royal College of General Physicians 
  NHS England & NHS Improvement 
  Association of Ambulance Chief Executives 

5 

CORONER’S CONCERNS  
During the course of the inquest the evidence revealed matters giving rise to concern. In my 
opinion there is a risk that future deaths could occur unless action is taken. In the 
circumstances it is my statutory duty to report to you.  

The MATTERS OF CONCERN are as follows. – 

My concern is that Propranolol continues to be a drug which is widely prescribed, and often to 
young people reporting symptoms of anxiety, but that there continues to be an under-
appreciation of the level of risk posed by an elevated level of propranolol medication can be. 

Having reflected upon the H.S.S.I.B. report from 2020 mentioned above, which I had not 
considered at the time I conducted this inquest, I have reviewed whether my concern remains 
and that this report is necessary. I am confident that it does.  

The need to raise this concerns remains valid bearing in mind the evidence received during 
Imogen’s inquest, over four years on from the report. It may be that over subsequent years, the 
organisations who responded to the H.S.S.I.B. report have conducted a lot of work to improve 
guidance and awareness, but I feel it would be remiss of me not to go ahead and write this 
report.  

I feel it should be sent to the National Institute for Health & Care Excellence [N.I.C.E.]  

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you have the 
power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report. I, the 
coroner, may extend the period further. 

Your response must contain details of action taken or proposed to be taken, setting out the 
timetable for action. Otherwise, you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested Persons: 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Family of Imogen Heap 
  Chief Executive, Blackpool Teaching Hospitals NHS Foundation Trust 

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary form. He 
may send a copy of this report to any person who he believes may find it useful or of interest. 
You may make representations to me, the coroner, at the time of your response, about the 
release or the publication of your response by the Chief Coroner. 

I also send a copy to the following organisations as I believe they may find it to be of interest: 

  Royal College of General Physicians 
  NHS England 
  Association of Ambulance Chief Executives [A.A.C.E.] 

9 

8th November 2024. 

Signature_________________________ 
Alan Anthony Wilson Senior Coroner Blackpool & Fylde
Also filed under 2024-0620: 2024-0620-Update-from-NICE-10-June-2025.pdf
2nd Floor 
2 Redman Place 
London 
E20 1JQ 
United Kingdom 

10 June 2025 

Alan Anthony Wilson  

Senior Coroner, Blackpool & Fylde  

Blackpool Council    

PO Box 1066  

Blackpool  

FY1 1GB   

By email to: 

Our reference: 

Dear Mr Wilson,    

Re: Update following Regulation 28 Prevention of Future Deaths Report in respect of 
Imogen Heap – Your reference: 17194301 

I write to you following our response to your regulation 28 report, dated 8 November 2024, 
regarding the very sad death of Imogen Heap.  

As outlined in our previous response, we reflected on the circumstances surrounding Imogen’s 
death and acknowledged that relevant NICE guideline, generalised anxiety disorder and panic 
disorder in adults: management [CG113], did not make any recommendation on the use of 
propranolol for the treatment of anxiety. 

We also outlined that our guidance surveillance team would review any current evidence and 
consult with topic experts to consider whether an update to CG113 was required, we have 
now had a surveillance review and discussed with our GP advisors.  

The Medicines & Healthcare products Regulatory Agency (MHRA) have told us that they will 
not be issuing a drug safety update (DSU) for propranolol. The MHRA stated that ‘The issue 
of whether or not a DSU was warranted was considered within MHRA in Autumn 2024 and 
then discussed at one of the monthly DSU planning meetings where a decision was taken not 
to  issue  a  safety  communication.  One  of  the  concerns  with  any  communication  was 
inadvertently raising the profile of propranolol overdose. A couple of factors which were taken 
into consideration are that (i) quite a lot of overdoses with propranolol are mixed overdoses of 
more  than  one  drug,  and  that  (ii)  propranolol  is  used  very  widely  with  millions  of  items 
prescribed  and  used  safely  each  year’.  Therefore,  our  conclusion  is  that  we  will  not  be 
updating CG113 at this time. 

 
 
 
 
 
  
 
 
 I hope this update is helpful. I would like to reiterate my continued condolences to Imogen’s 
family.   

Yours sincerely, 

Chief Executive     

                                                                                                                                 Page | 2

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Nice (PDF)
2nd Floor 
2 Redman Place 
London 
E20 1JQ 
United Kingdom 

+44 (0)300 323 0140 

19 December 2024 

Alan Anthony Wilson 
Senior Coroner, Blackpool & Fylde 
Blackpool Council 
PO Box 1066 
Blackpool  
FY1 1GB 

By email to: 

Your reference: 
Our reference: 

Dear Mr Wilson  

Re: Regulation 28 Prevention of Future Deaths Report in respect of Imogen Heap  

I write in response to your regulation 28 report dated 8 November 2024 regarding the sad 
death of Imogen Heap. I would like to express my sincere condolences to Imogen’s family 
and loved ones.  

We have reflected on the circumstances surrounding Imogen’s death and senior clinical 
advisers within our patient safety team have reviewed the concerns raised. 

We acknowledge that propranolol is prescribed in the NHS for generalised anxiety, however 
the NICE guideline on generalised anxiety disorder and management of panic disorder in 
adults [CG113], does not currently make any recommendations regarding propranolol for the 
treatment of anxiety.  

In response to your report we will review the evidence and consult with topic experts to 
consider an update to CG113 to make a specific recommendation on whether propranolol 
should be an option in the treatment pathway for people with generalised anxiety disorder.  

Your report has been shared with the surveillance team who will carry out this work. 

Please do let me know if you require any further information and again, I offer my sincerest 
condolences to Imogen’s family.  

Yours sincerely,  

Chief Executive

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