Prevention of Future Deaths reports · 2024

Denise Johnson

Regulation 28 report to prevent future deaths, reference 2025-0030, written 30 Dec 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report30 Dec 2024
Reference2025-0030
DeceasedDenise Johnson
CoronerDaniel Sharpstone
Coroner areaSuffolk
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28: REPORT TO PREVENT FUTURE DEATHS

NOTE: This form is to be used after an inquest.

REGULATION 28 REPORT TO PREVENT DEATHS

THIS REPORT IS BEING SENT TO:

1

Trust

1

CORONER

- The Chief Executive of East Suffolk and North Essex Foundation

I am Daniel SHARPSTONE, Assistant Coroner for the coroner area of Suffolk

2

CORONER’S LEGAL POWERS

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

3

INVESTIGATION and INQUEST

On 26th February 2024 I opened an Inquest into the death of:

Denise Ellen Johnson

The conclusion of the Inquest on 10th December 2024 was:

Dee died from acute small and large bowel infarction secondary to necrotising pancreatitis
and intraabdominal sepsis, both recognised complications of severe post ERCP pancreatitis,
on the background of obesity, recent treatment for breast Cancer and severe psychological
stress

The medical cause of death was confirmed as:

1a Multi-organ failure
1b Severe E.coli septicemia
1c Pancreatic necrosis and ischemic bowel perforation
1d CBD stones and post ERCP pancreatitis

4

CIRCUMSTANCES OF THE DEATH

Dee was admitted to hospital as an emergency with abdominal pain and jaundice on 13th
August 2022.
Dee was 42 years of age with a history of obesity, ongoing treatment for breast cancer and
depression.
Investigations revealed a gallstone in the common bile duct as the cause of her jaundice.
An endoscopic retrograde cholangiopancreatography (ERCP) was performed and a plastic
stent inserted for drainage.
Dee became acutely unwell post ERCP and was diagnosed with acute necrotising
pancreatitis.
Dee was admitted to ITU for 9 days for supportive care and antibiotics.
The care of Dee’s necrotising pancreatitis and associated peri-pancreatic collections via CT
Scans, insertion of abdominal drains, treatment plans and clinical updates was managed at
Ipswich General Hospital with ongoing advice and guidance from Addenbrooke’s Hepato-
Pancreato-Biliary multidisciplinary team.
Subsequent CT scanning showed severe pancreatitis with fat necrosis and peripancreatic

Regulation 28 – After Inquest
Document Template Updated 30/07/2021

 fluid collections.
Dee’s infected peri-pancreatic collections were drained by a series of drains.
Dee had regular pain management, physiotherapy and dietician review. The peripancreatic
collections were managed by ongoing abdominal drainage, flushing and antibiotics as
guided by Microbiology.
Despite ITU admission with intensive supportive care her condition deteriorated and Dee
died on 24th November 2022.

5

CORONER’S CONCERNS

During the inquest the evidence revealed matters giving rise to concern. In my opinion
there is a risk that future deaths could occur unless action is taken. In these circumstances
it is my statutory duty to report to you:

MATTERS OF CONCERN

Timely notification to ERCP practitioners following serious complications, with formal case
review

ERCP-based endoscopic complications should be presented in a formal setting in the
presence of Endoscopy colleagues. There is a need for timely feedback to responsible ERCP
practitioners in cases of procedure-based complications to ensure checks and learning on
matters such as safety and adherence to guidelines and standard practice.

Regular discussions about management plans and treatment options with NOK/family by a
responsible Surgical Consultant for inpatients with serious chronic surgical issues

Plans and management were discussed on the Surgical ward with Dee by the Consultant
but there was a paucity of comprehensible and timely communication with the next of kin
and rest of the family concerning management plans and treatment options. Two-way
feedback in this situation plays a vital role in maintaining patient wellbeing and safety.

Lack of clarity around named Surgical Consultant cover for unexpected leave

It was unclear who was the Surgical Consultant responsible for Dee and her pancreatic
disease management when her usual Consultant was off work due to unexpected leave.
A clear handover process at Consultant Surgeon level for unexpected leave enables
continuation of care between health care professionals and teams with continuity and
oversight of treatment and management plans.

Accordingly, I consider that:

Not having timely notification to ERCP practitioners following serious procedure-
based complications, and timely associated formal ERCP case review with
endoscopy colleagues

Not having regular explanations and discussions with NOK/family by the
responsible Consultant concerning ongoing management plans and treatment
options for inpatients with serious surgical issues and,

Lack of clarity over named Surgical Consultant cover with responsibility for
surgical inpatients during periods of unexpected leave

Regulation 28 – After Inquest
Document Template Updated 30/07/2021

 All pose a significant risk to patient safety.

6

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths as detailed above, and I
believe you or your organisation have the power to take any such action you identify.

7

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by February 21, 2025. I, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out the
timetable for action. Otherwise you must explain why no action is proposed.
COPIES and PUBLICATION

8

I have sent a copy of my report to the Chief Coroner and to the following Interested
Persons:

1. Dee’s next of kin.

I am under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary form.
She may send a copy of this report to any person who she believes may find it useful or of
interest. You may make representations to me, the Senior Coroner, at the time of your
response, about the release or the publication of your response by the Chief Coroner.

9

Dated: 30/12/2024

Daniel SHARPSTONE
Assistant Coroner for
Suffolk

Regulation 28 – After Inquest
Document Template Updated 30/07/2021

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from East Suffolk and North Essex Foundation Trust (PDF)
Mr Daniel Sharpstone
Assistant Coroner for Suffolk
Suffolk Coroners Service
Beacon House
Whitehouse Road
Ipswich
Suffolk
IP1 5PB
By Email Only

Dear Mr Sharpstone

Ipswich Hospital
Heath Road
Ipswich
IP4 5PD

21 February 2025

Our Reference: 

REGULATION 28 REPORT TO PREVENT DEATHS – INQUEST TOUCHING UPON THE DEATH OF DENISE
ELLEN JOHNSON WHICH CONLUDED ON 10 DECEMBER 2024

I write in connection with the above-mentioned Inquest and the Regulation 28 Report to Prevent
Deaths issued by yourself on 30 December 2024.

I would like to take this opportunity to extend my condolences to Denise’s family for their loss.

The Regulation 28  Report  to  Prevent Deaths  issued  by  yourself  on  30  December  2024  highlighted
concerns relating to Ipswich Hospital, those concerns were expressed as follows:

a. Timely  notification  to  Endoscopic  Retrograde  Cholangio  Pancreatography  (“ERCP”)

practitioners following serious complications, with formal case review;

b. Regular discussions about management plans and treatment options with Next of Kin/family

by a responsible Surgical Consultant for inpatients with serious chronic surgical issues;

c.

Lack of clarity around named Surgical Consultant cover for unexpected leave.

The information presented below is intended to describe the actions which have been taken/are being
taken at East Suffolk and North Essex NHS Foundation Trust to mitigate the risk of future deaths and
address the concerns you have raised.

Timely notification to ERCP practitioners following serious complications, with formal case
review

The Trust’s endoscopy unit audit Post ERCP complications in an annual audit. Outpatient cases where
complications develop are also audited and discussed at the Endoscopy governance meeting.

The Trust’s endoscopy unit are now starting 3 monthly ERCP Multi-Disciplinary Team meetings, where
all  cases  and  complications  will  be  discussed.  Any  inpatients  who  develop  severe  complications

 including pancreatitis, cholangitis, perforation or bleeding post ERCP, will be identified by the clinical
team  looking  after  the  patient  and  notified to  the  endoscopy  lead.  The  case  will  then  discuss  at
the appropriate Multi-Disciplinary Team meeting to enable a formal case review.

Regular discussions about management plans and treatment options with Next of Kin/family by a
responsible Surgical Consultant for inpatients with serious chronic surgical issues

The Trust understands the importance of open and continuing dialogue between consultants, patients
and their families, to formulate the most appropriate management plan for that patient.

The Trust is leading a patient and carer focus on improving the way we communicate with our patients.
This includes new name badges for staff (including phonetic spelling of surnames if desired) and more
consistent training on how to have honest, and consistent conversations.

A new visitor’s charter is also being introduced in late Spring 2025 with extended visiting hours from
8am until 8pm each day which will bring greater access for patients, carers and families to talk to staff.

The Trust is also implementing changes to ensure a named Consultant is allocated to patients, which
will provide greater accessibly for patients and families to discuss treatment plans.

Lack of clarity around named Surgical Consultant cover for unexpected leave

A cross-site SOP has been drafted and approved since the Inquest entitled “Patient Take Over During
Sickness Absence of a General Surgery Consultant” which addresses cover for patients in the
circumstance of unexpected consultant leave.

We will embed this SOP within the surgical division. Learning from both the incident and the new
SOP will be used to drive improvement Trust wide.

I can also provide assurance that there will be a more general reminder to all colleagues of the
availability of the on call consultant to respond to acute deterioration/concern should the named
consultant be unavailable.

I hope the above information demonstrates the learning and training that has been implemented to
cover the concerns of the Coroner.

I once again would like to extend my sincerest condolences to the family of Denise for their loss.

If I can be of further assistance, please do not hesitate to contact me.

Yours sincerely

Chief Executive Officer
East Suffolk & North Essex NHS Foundation Trust

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