Prevention of Future Deaths reports · 2025

Nathan Shepherd

Regulation 28 report to prevent future deaths, reference 2025-0038, written 22 Jan 2025. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report22 Jan 2025
Reference2025-0038
DeceasedNathan Shepherd
CoronerAlison Mutch
Coroner areaManchester South
CategorySuicide (from 2015) · State Custody related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS  

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: Ministry of Justice 

1 

CORONER 

I am Alison Mutch , senior coroner, for the coroner area of Manchester South  

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice 
Act 2009 and Regulations 28 and 29 of the Coroners (Investigations) Regulations 
2013. 

3 

INVESTIGATION and INQUEST 

On 17th January 2024 I commenced an investigation into the death of Nathan 
Harry SHEPHERD. The investigation concluded at the end of the inquest on 20th 
December2024. The conclusion of the inquest was suicide and the medical 
cause of death was 1a) Hypoxic brain injury 1b) Hanging. 

4 

CIRCUMSTANCES OF THE DEATH 

Nathan Harry Shepherd had a history of mental health issues and drug use. 
Whilst in custody in 2023 he was subject to an ACCT following him taking an 
excess amount of medication in his cell. His calls were recorded from June 2023 
and indicated he was using drugs and that his mental health fluctuated. On 8th 
January 2024 he was released from custody to approved premises at Ascot 
House. He was allocated a single room at Ascot House, he did not indicate any 
immediate thoughts of suicide or self-harm to staff. The full extent of his mental 
health history and ACCT history was not known to the staff at Ascot House. This 
was due to poor information sharing by probation service staff, this probably 
did not contribute to his death. On 11th January 2024 he sent a series of 
messages to other residents which demonstrated he was deteriorating. Staff 
were unaware of those messages. Ascot House overnight was staffed by one 
member of probation and an agency worker. Both were required to be first aid 
trained. On 11th January a text message was sent by Nathan Shepherd to the 
landline in the office at Ascot House. It caused the phone to ring and the 
message said the door was blocked and he was hanging. It was acted on by the 
member of staff going straight to Nathan Shepherd's room. An attempt to gain 
entry was unsuccessful because he had barricaded himself into the room. The 
barricading of entry to the room was made possible because the furniture was 
moveable. Attempts were made to force entry. After approximately 12 and a 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 half minutes, entry was gained, and Nathan Shepherd was found suspended 
from a ligature. Entry would have been gained immediately had he not been 
able to barricade himself into his room. The staff cut the ligature on entry 
releasing the compression and began CPR. Paramedic assistance arrived 
approximately within 10 minutes after the staff gained entry. CPR continued 
along with attempts to intubate him. Intubation was unsuccessful until the 
arrival of a critical care paramedic. Successful intubation was followed by a 
return of spontaneous circulation at 06:38. He was transported to Stepping Hill 
Hospital where a CT scan 08:35 showed extensive loss of grey-white matter 
differentiation indicating an anoxic brain injury. He was moved to the critical 
care unit. On 15th January a further scan showed that the position had 
deteriorated further and he had a hypoxic brain injury that was not compatible 
with life. He died at Stepping Hill Hospital on 16th January 2024.  

5 

CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to 
concern. In my opinion there is a risk that future deaths could occur unless 
action is taken. In the circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  –  

1.  The inquest heard evidence that the Probation Service had no policy to 
cover incidents of residents barricading themselves into rooms at 
Approved Premises. This meant that staff did not have training on how 
to deal with a situation. The inquest was told that the Probation Service 
were now developing such a policy but it had not been signed off or 
rolled out to staff.  

2.  A copy of the draft policy was available to the inquest but it was unclear 
what if any discussion there had been with Police Forces and how it 
would link in with Police policies such as the GMP Right Care Policy. 

3.  The evidence before the inquest was that Mr Shepherd was able to 

barricade himself with relative ease due to the mobility of the furniture 
in his room. The Approved Premises had no clear policy regarding 
furniture which meant that furniture could be used to create a barricade 
with relative ease. 

4.  The 

 was a ligature point. Such ligature 

points remained in the Approved premises. It was unclear if changes 
could be made to reduce the risk they presented. 

5.  Agency staff were used under a national contract. The evidence before 
the inquest was that at the time of Mr Shepherd’s death there was no 
policy for ensuring they could deliver CPR / First Aid. It was part of the 

 
 
 
 
 
 
 
 
 
 
 
 national contract that they should be so trained but there were no 
checks to ensure that this part of the contract was being followed. The 
evidence at the inquest was that the agency worker in place on the night 
did not appear able to deliver CPR. 

6.  Evidence from Probation and Prison staff showed a lack of 

understanding of how the prison system could update the probation 
system and where that information could be found. This meant that key 
information was not shared effectively creating a risk that probation 
staff in the community would not have a full picture of risk. 

7.  The inquest heard evidence that the information shared with the 

Approved Premises staff by other probation staff was not accurate and 
did not give a full picture of risk. This was in part due to the fact that it 
appeared key documents were being regularly completed by probation 
staff who were not the allocated probation officer and so were 
unfamiliar with the history. 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you 
and/or your organisation have the power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this 
report, namely by 19th March 2025. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, 
setting out the timetable for action. Otherwise you must explain why no action 
is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following 
Interested Persons mother of Mr Shepherd on behalf of the family. I have also 
sent it to GMP, Prisons & Probation Ombudsman (PPO), HMP Berwyn & 
Probation Services who may find it useful or of interest. 

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or 
summary form. They may send a copy of this report to any person who they 
believe may find it useful or of interest. You may make representations to me, 
the coroner, at the time of your response, about the release or the publication 
of your response by the Chief Coroner. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 9 

Alison Mutch 
HM Senior Coroner 

22/01/2025

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Hmpps (PDF)
HMPPS 
National Approved Premises Team 
Floor 8.38 
102 Petty France 
London 
SW1H 9EA 

E: 

27th June 2025 

Alison Mutch OBE 
HM Senior Coroner Manchester South 

By email only to: 

Dear Madam, 

Inquest Touching the Death of Nathan Harry Shepherd  

I refer to your Regulation 28 Report following the Inquest into the death of Mr. Shepherd and am issuing 
this response on behalf of the Ministry of Justice.   

I know that you will share a copy of this response with his family, and I would like to take this opportunity 
to express my sincere condolences for their loss.  

1. 

The inquest heard evidence that the Probation Service had no policy to cover incidents of residents 
barricading  themselves  into  rooms  at  Approved  Premises.  This  meant  that  staff  did  not  have 
training on how to deal with a situation. The inquest was told that the Probation Service were now 
developing such a policy but it had not been signed off or rolled out to staff.  

The Barricade Guidance referred to in evidence given at the Inquest hearing has now been finalised 
and is going through the final stages of sign off prior to issue to all approved premises staff on 1st 
August 2025. This guidance will form part of the Safe Working Practice document and staff will be 
required to acknowledge receipt and their understanding by the end of September 2025.  This will 
be overseen by all Approved Premises Managers. 

2. 

A copy of the draft policy was available to the inquest but it was unclear what if any discussion 
there had been with Police Forces and how it would link in with Police policies such as the GMP 
Right Care Policy 

The  Ministry  of  Justice  is  not  currently  a  party  to  the  National  Partnership  Agreement  which 
supports working together to ensure people get the right support.  At a local level your concern has 
been raised with Greater Manchester Police. 

3. 

The evidence before the inquest was that Mr Shepherd was able to barricade himself with 
relative ease due to the mobility of the furniture in his room. The Approved Premises had no clear 
policy regarding furniture which meant that furniture could be used to create a barricade with 
relative ease.  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 The policy on furniture in Approved Premises is set out in a furniture specification which states 
that beds and wardrobes should be fixed (although this does not apply to chairs).  This 
specification is currently being applied across all Approved Premises but it is acknowledged that 
this is a rolling programme and is subject to funding for renovation programmes.  The Probation 
Estates Team are currently collating information on furniture through local estates boards and 
every effort will be made to prioritise funding to replace moveable furniture with fixed furniture.   

4. 

The ceiling fire detection equipment was a ligature point. Such ligature points remained in the 
Approved premises. It was unclear if changes could be made to reduce the risk they presented.  

Fire detection equipment that is designed to meet anti-ligature standards is available and is being 
introduced across the Approved Premises estate.  Facilities Management providers are aware of 
the need for any replacement fittings to meet the anti ligature standards.  In light of your concern 
this has now been raised with the AP Maintenance Strategy Group to undertake a review of 
existing equipment with a view to ensuring this replacement work is incorporated into future 
maintenance programmes 

5. 

Agency staff were used under a national contract. The evidence before the inquest was that at 
the time of Mr Shepherd’s death there was no policy for ensuring they could deliver CPR / First 
Aid. It was part of the national contract that they should be so trained but there were no checks to 
ensure that this part of the contract was being followed. The evidence at the inquest was that the 
agency worker in place on the night did not appear able to deliver CPR.  

The Double Waking Night Cover contract with external agencies is due to come to an end in 
March 2026 and thereafter night shifts at Approved Premises will no longer be contracted out and 
will be brough in house.  This will ensure that all staff will be trained in accordance with HMPPS 
requirements, which includes First Aid, CPR and use of the defibrillator.  There are already pilots 
in place across the country working to this new arrangement.  Where this service is still being 
delivered by external agencies, it will be part of the contract management process to monitor 
compliance with the contractual term that requires the agency staff to be fully trained to the 
standard required by HMPPS.    

6. 

Evidence from Probation and Prison staff showed a lack of understanding of how the prison 
system could update the probation system and where that information could be found. This 
meant that key information was not shared effectively creating a risk that probation staff in the 
community would not have a full picture of risk.  

There is now a new digital referral process in place that pulls information from both prison and 
probation systems as part of the referral process, allowing for much more accurate and timely 
sharing of information. The information is pulled directly from CNOMIS into a live referral 
document and this is reviewed by the practitioner and also the AP Manager who assesses the 
referral. The information includes custodial behaviour and issues around suicide and self harm 
risk. 

7. 

The inquest heard evidence that the information shared with the Approved Premises staff by 
other probation staff was not accurate and did not give a full picture of risk. This was in part due 
to the fact that it appeared key documents were being regularly completed by probation staff who 
were not the allocated probation officer and so were unfamiliar with the history.  

Oasys is an assessment tool used by a Probation Practitioner to assess risk. The new digital 
referral system pulls information from Oasys directly into the form. It also brings in information 
from NDelius and CNOMIS.  This allows for much more accurate information to be submitted for 
viewing by the AP Manager and staff. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 Thank you again for bringing your concerns to my attention. I trust that this response provides assurance 
that action is being taken to address this. 

Yours sincerely, 

Head of the National Approved Premises Team

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