Prevention of Future Deaths reports · 2025

Joanna Chamberlain

Regulation 28 report to prevent future deaths, reference 2025-0571, written 11 Oct 2025. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report11 Oct 2025
Reference2025-0571
DeceasedJoanna Chamberlain
CoronerJoseph Turner
Coroner areaWest Sussex, Brighton and Hove
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedSussex Partnership NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28: REPORT TO PREVENT FUTURE DEATHS

NOTE: This form is to be used after an inquest.

REGULATION 28 REPORT TO PREVENT DEATHS

THIS REPORT IS BEING SENT TO:

, Chief Executive, NHS England

1

CORONER

I am Joseph TURNER, Area Coroner for the coroner area of West Sussex, Brighton and
Hove

2

CORONER’S LEGAL POWERS

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

3

INVESTIGATION and INQUEST

On 23rd January 2025 I commenced an investigation into the death of Joanna Chamberlain.
The investigation concluded at the end of the inquest on 7 November 2025. The conclusion
of the inquest was that on 23rd January 2025, Joanna Chamberlain was found suspended
from a ligature at her home address in Hassocks, West Sussex. Emergency services attended
but, despite CPR, Joanna was sadly declared to be deceased at the scene. Joanna had
experienced suicidal thoughts for many months and had made several previous attempts, but
had not been assessed as high risk, in part because no input was sought or received from her
family. Her significant physical health conditions more than minimally contributed to her
poor mental health. She took her own life also in part because her overwhelming and
longstanding mental health issues had never been fully or successfully treated.

4

CIRCUMSTANCES OF THE DEATH

The day before her death, Joanna attended clifftops near her home with the intention of
jumping but had drawn back and contacted her GP as well as attend a pre-planned
assessment with a locum clinical psychiatrist at her local mental health assessment and
treatment service unit. The GP contacted the mental health team to ensure Joanna was
seen urgently.

Notwithstanding the events of earlier in the day, which followed a recent overdose and
other incidents of self-harm involving makeshift ligatures around her neck, the assessment
was that Joanna was at moderate risk. The assessment was made largely on Joanna’s
immediate presentation, with reference to care notes but no other 3rd party (e.g. GP) or
family input.

Whilst a period in a 24 hour ‘Haven’ crisis facility was considered, the plan agreed with and
by Joanna was for her to return home, where the presence of her husband and son were
powerful protective factors, and receive daily input and support from the Crisis Resolution
Home Treatment Team (CRHTT). Joanna had previously been in their care. Joanna did not
want to enter a unit as a voluntary patient and nor was this deemed necessary.

Joanna duly returned home, to the great surprise and concern of her husband who had
strongly expected her to have been admitted to residential care and treatment. After
lengthy discussion with Joanna, he was reconciled to the immediate plan but both he and
Joanna felt and hoped the team’s visit the next morning may initiate the process for her to
be a voluntary in-patient, despite previous reluctance.

Joanna had withdrawn consent for her confidentiality to be waived as regards her husband

Regulation 28 – After Inquest

Template Updated 15/07/2025 TG

 2 days earlier, for fear of her condition and the involvement of mental health services
adding to his stress and burden. Even during the periods where she had given consent,
however, at no time had he been consulted or included in her care plan. Moreover, at no
time had he been informed that, outside and separate to the confidentiality of Joanna’s
care, he could have voluntarily provided information and input to the teams involved.

Partly due to the financial pressures on the family occasioned by Joanna’s incapacity for
work due to her physical and mental conditions, and in the hope and expectation that the
CRHTT would attend, further assess Joanna and help, her husband left for work early the
following morning, before the planned attendance of the CRHTT at 10 am. Sadly, this
removed a powerful protective factor and Joanna took her own life before the team
attended at her address.

5

CORONER’S CONCERNS

During the course of the investigation my inquiries revealed matters giving rise to concern.
In my opinion there is a risk that future deaths could occur unless action is taken. In the
circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows:

Whilst I am keenly aware that it is not for Coroners to investigate matters of national public
policy or resource, there appears to be a local and national gap in the provision of safe and
supportive spaces, where clinical help and care can be given to mental health patients who
may not be in immediate crisis yet who would benefit from more support than can be given
by home treatment teams. Or whose risk assessment suggests may benefit when
protective factors change or are temporarily unavailable at certain times of the day or
night.

Equally, whilst I recognise the importance and value in clinicians rapidly assessing a
patient’s risk of self-harm, using their individual professional judgement, and forming an
immediate care and safety plan, there is a potential need for clearer national guidance on,
direction to and protocols for clinicians to proactively seek and include the views and input
of family members, or others (e.g. GP), reinforcing the triangle of care, and especially
where the delivery or assurance of a care and safety plan depends on them. This appears
even more necessary where such individuals themselves are a key protective factor.

6

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and I believe you (and/or
your organisation) have the power to take such action.

7

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by January 02, 2026. I, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out the
timetable for action. Otherwise you must explain why no action is proposed.
COPIES and PUBLICATION

8

I have sent a copy of my report to the Chief Coroner and to the following Interested
Persons

, Chief Executive, Sussex Partnership NHS Foundation Trust

I am also under a duty to send a copy of your response to the Chief Coroner and all
interested persons who in my opinion should receive it.

I may also send a copy of your response to any person who I believe may find it useful or
of interest.

Regulation 28 – After Inquest

Template Updated 15/07/2025 TG

 The Chief Coroner may publish either or both in a complete or redacted or summary form.
They may send a copy of this report to any person who they believe may find it useful or of
interest.

You may make representations to me, the coroner, at the time of your response about the
release or the publication of your response by the Chief Coroner.

9

Dated: 10/11/2025

Joseph TURNER
Area Coroner for
West Sussex, Brighton and Hove

Regulation 28 – After Inquest

Template Updated 15/07/2025 TG

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from NHS England (PDF)
Joseph Turner 
Area Coroner for West Sussex, Brighton and 
Hove 
Record Office,  
Orchard Street,  
Chichester  
PO19 1DD 

National Medical Director  
NHS England  
Wellington House 
133-155 Waterloo Road  
London 
SE1 8UG 

6th January 2026  

Dear Coroner, 

Re: Regulation 28 Report to Prevent Future Deaths – Joanna Chamberlain who 
died on 23rd January 2025.  

Thank you for your Report to Prevent Future Deaths (hereafter “Report”) dated  10th 
November 2025 concerning the death of Joanna Chamberlain on 23rd January 2025. 
In advance of responding to the specific concerns raised in your Report, I would like 
to express my deep condolences to Joanna's family and loved ones. NHS England is 
keen to assure the family and yourself that the concerns raised about Joanna’s care 
have been listened to and reflected upon.   

I am grateful for the further time granted to respond to your Report, and I apologise for 
any  anguish  this  delay  may  have  caused  Joanna’s  family  or  friends.  I  realise  that 
responses to Coroners’ Reports can form part of the important process of family and 
friends coming to terms with what has happened to their loved ones, and I appreciate 
this will have been an incredibly difficult time for them. 

Your Report raised concerns that there is a gap in the provision of supportive spaces 
for mental health patients, who are not in immediate crisis but may benefit from more 
support than that provided by home treatment teams. You were also concerned that 
there is a need for clearer national guidance for clinicians to proactively seek views 
and input from family members or others in forming an immediate care and safety plan 
for the patient.   

24/7 Neighbourhood Mental Health Centres 

Six areas of the country are trialling neighbourhood mental health centres to provide 
community support to people with serious mental illness. The neighbourhood centres 
are being implemented in the following locations:  

•  Copeland (Whitehaven) 
•  Acomb (York) 
•  Heeley (Sheffield)  
•  Birmingham East Central 

                                                                                                                       
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 •  Tower Hamlets (London)  
•  Lewisham (London)  

The  centres  will  be  open  24  hours  a  day  and  7  days  a  week,  bringing  together  all 
aspects of community mental health services, which could include crisis services  and 
short stay beds depending on the needs of their local area. 

Anyone  with  serious  mental  health  needs  can  drop  into  the  centre  without  an 
appointment to receive support from psychiatrists, mental health professionals, social 
workers, voluntary sector workers and peer support workers. 

These centres will enable people to receive psychological therapies, medication and 
other  interventions,  while  also  having  access  to  expertise  that  can  help  with  other 
important issues that may impact on their wellbeing and recovery, such as housing or 
employment. Evidence shows that continuity of care and being supported by the same 
team, who you trust and know, is critical for people’s recovery in mental health care. 

The centres will be run in partnership between the NHS and a range of local colleagues 
in  health  and  social  care,  including  voluntary,  community,  and  social  enterprise 
(VCSE)  sector  organisations  and  critically,  in  partnership  with  people  with  lived 
experience. The model of care provided through these new centres is recommended 
by the World Health Organization. 

There are also sixteen associate site who are in receipt of the formal implementation 
support offer from NHS England however not additional funding. These sites include:  

•  Blackpool Central 
•  Ellesmere Port 
•  South Stafford  
•  South East Telford  
•  Northampton Central 
•  South Somerset West 
•  Brixham & Paignton 
•  East Lincolnshire  
•  New Parks 
•  Hinckley & Bosworth  
•  Alfreton & Ripley 
•  Stonebridge  
•  Bletchley  
•  North Islington  
•  South Leytonstone  
•  Portsmouth North  
•  Andover 

Community Mental Health Framework 

  
 
  
  
 Since the publication of the Community Mental Health Framework (2019), it has been 
national policy that all Integrated Care Boards (ICBs) build stronger relationships with 
both local authorities and VCSE organisations as part of the wider transformation of 
services  for  people  with  severe  mental  health  problems.  VCSE  providers  are  well 
placed within communities to provide support to meet the social needs of people with 
Severe  Mental  Illness  (SMI),  supporting  people  to  manage  their  condition  or  move 
towards  individualised  recovery  on  their  own  terms  in  their  local  community. 
Furthermore, VCSE organisations, particularly grassroots organisations, have a key 
role  to  play  in  reaching  previously  underserved  communities,  thereby  advancing 
equalities in access, experience and outcomes.  

Examples of partnership working with VCSE partners include Open Mental Health in 
Somerset - an alliance that consists of nine core VCSE organisations, nine associate 
VCSE organisations, and a wider network of over 80 diverse small and micro VCSE 
organisations  that  have  received  small  grant  funding.  The  offer  from  Open  Mental 
Health can include support around money, benefits and debt; support to be socially 
connected; community crisis support; 1:1 and group peer support; telephone support 
including a specialist service for older people and a 24/7 VCSE-led helpline; alongside 
clinical interventions delivered by the NHS.  

Meanwhile, Everyturn Mental Health in Northumberland are commissioned by the local 
ICB to provide community based alternatives to crisis pathways, including safe havens 
and crisis beds. The service provides a practical and holistic approach to help people 
with a range of psychological stressors that can lead them into crisis. 

NHS  England published  the Staying  Safe  from Suicide:  Best  Practice  Guidance  for 
Safety Assessment, Formulation and Management on 4 April 2025. It promotes a shift 
towards  a  more  holistic,  person-centred  approach  rather  than  relying  on  risk 
prediction, which is unreliable because suicidal thoughts can change quickly. Instead, 
it recommends using a method based on understanding each person’s situation and 
managing  their  safety.  One  of  its  10  overarching  principles  of  approach  is  that  of 
'involving others: encourage the involvement of trusted others, where possible and as 
appropriate'. The guidance applies to all mental health practitioners and promotes the 
proactive engagement of trusted others within legal limits, highlighting that "in the case 
of immediate risk to life, the duty to share information overrides confidentiality". This 
guidance therefore clarifies previous national guidance. 

NHS  England  has  also  launched  an  e-learning  session,  which  is  designed  to 
complement our Staying Safe from Suicide Guidance. The Staying Safe from Suicide: 
Best  practice  guidance  e-learning  session  is  now  available  for  all  mental  health 
practitioners across the country. The guidance and the training both cover sections on 
confidentiality  and  the  law,  and  refer  to  the  Consensus  statement  for  information 
sharing and suicide prevention. 

The  Medium  term  planning  framework  -  delivering  change  together  2026/27  to 
2028/29 also mentions that, in 2026/27, ICBs must 'ensure mental health practitioners 

  
  
 
  
  
 across all providers undertake training and deliver care in line with the Staying safe 
from suicide' guidance. 

Personalised Care Framework 

NHS England has shared draft guidance with ICBs which emphasises the importance 
of involving a person's family, carers or support network in planning and reviewing the 
care  for  people  with  severe  mental  health  problems.  This  'Personalised  Care 
Framework' includes a dedicated section on the safety planning and the management 
of risk (including where there are risks of harm to self). 

Local Improvement Work 

After reviewing this case, Sussex Partnership NHS Foundation Trust have outlined the 
work they are undertaking to improve the offer of community-based home treatment. 
This includes: 

•  Strengthening the 111 & Blue Light Line (999) services by recruiting additional 
staff and expanding access to senior and expert mental health practitioners.  
•  Establishing a 24/7 crisis response team and increasing access to staying well 

• 

services.  
Increasing  the  number  of  beds  by  commissioning  short-term  independent 
sector beds to provide immediate relief while system-wide improvements are 
embedded.  

I  would  also  like  to  provide  further  assurances  on  the  national  NHS  England  work 
taking  place around  the  Reports  to  Prevent Future  Deaths.  All  reports received  are 
discussed  by  the  Regulation  28  Working  Group,  comprising  Regional  Medical 
Directors,  and  other  clinical  and  quality  colleagues  from  across  the  regions.  This 
ensures  that  key  learnings  and  insights  around  events,  such  as  the  sad  death  of 
Joanna, are shared across the NHS at both a national and regional level and helps us 
to  pay  close  attention  to  any  emerging  trends  that  may  require  further  review  and 
action.   

Thank you for bringing these important patient safety issues to my attention and please 
do not hesitate to contact me should you need any further information.  

Yours sincerely,  

National Medical Director  
NHS England

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