Prevention of Future Deaths reports · 2026

Jacqueline O’Brien

Regulation 28 report to prevent future deaths, reference 2026-0334, written 24 Jun 2026. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report24 Jun 2026
Reference2026-0334
DeceasedJacqueline O’Brien
CoronerDavid Reid
Coroner areaWorcestershire
Organisation namedWorcestershire Acute Hospitals NHS Trust
Sourcejudiciary.uk record
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REPORT TO PREVENT FUTURE DEATHS
REGULATION 28 OF THE CORONERS (INVESTIGATIONS) REGULATIONS
2013

Please do not include any living persons’ names in this document, in
accordance with the Chief Coroner’s PFD Publication Policy (2026).

1.

2.

3.

CORONER
I am David REID, HM Senior Coroner, for the coroner area of Worcestershire.

DATE OF REPORT
24 June 2026

CORONER’S LEGAL POWERS
I make this report under paragraph 7, Schedule 5, of the Coroners and Justice
Act 2009 and regulations 28 and 29 of the Coroners (Investigations)
Regulations 2013.

4.

THIS REPORT IS BEING SENT TO

1.  The Chief Executive, Worcestershire Acute Hospitals NHS Trust,

Charles Hastings Way, Worcester WR5 1DD.

You are under a duty to respond to this report within 56 days of the date of this
report, namely by August 19, 2026. 1, the coroner, may extend the period if an
appropriate application is made.

5.

YOUR RESPONSE
Your response must contain details of action taken or proposed to be taken,
setting out the timetable for action. Otherwise, you must explain why no action
is proposed.

I have a duty to send a copy of your response to the Chief Coroner.

In accordance with the Chief Coroner’s Publication Policy, you should send
me any representations regarding publication of your response. These
representations should be made at the same time as the response is provided.
I will pass any representations received to the Chief Coroner for a decision.

Please note any links to webpages included in the response will not be
checked for sensitive information prior to publication, as the information is
already online.

The names of those who do not respond to PFD reports are regularly
published on the Chief Coroner’s webpages Non-responses to Prevention of
Future Death (PFD) reports - Courts and Tribunals Judiciary.

6.

SUMMARY OF CORONER’S CONCERN

See paragraph [10] below.

 7.

ACTION SHOULD BE TAKEN
In my opinion unless action is taken to address the above concerns then there
is a significant risk of future deaths and I believe each of you have the power
to take such action.

8.

INVESTIGATION AND INQUEST

On 07 November 2025 I commenced an investigation and opened an inquest
into the death of Jacqueline Frances O'BRIEN aged 77. The investigation
concluded at the end of the inquest on 24 June 2026. The conclusion of the
inquest was that Mrs. O'Brien "died from natural causes, to which injuries
sustained in an accidental fall at home contributed."

9.

CIRCUMSTANCES OF DEATH

Between 17.10.25 and 3.11.25 Mrs. O’Brien was treated at Worcestershire
Royal Hospital for head and spinal injuries resulting from an accidental fall
down stairs at home. On 3.11.25 she was discharged to Pershore Community
Hospital for further rehabilitation at a time when she was becoming
increasingly unwell with an intra-abdominal infection, and had to be transferred
back to Worcestershire Royal Hospital that same night. Despite treatment, her
condition continued to deteriorate, and she declined and died there on the
evening of 4.11.25.

10. CORONER’S CONCERNS

During the course of the inquest I heard evidence giving rise to concern. In my
opinion there is a risk that future deaths could occur unless action is taken. In
the circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows:

On 29.10.25 Mrs. O'Brien's Liver Function Test ( LFT ) results had been
abnormally high ( Gamma GT: 545, ALT: 200 ). The plan was to repeat those
tests a few days later.
At around 2300hrs on the night of 2.11.25 Mrs. O'Brien was transferred to the
Pathway to Discharge Unit ( PDU ) at Worcestershire Royal Hospital with a
view to her discharge for further rehabilitation to Pershore Community
Hospital. At the time of her transfer to the PDU, it was recorded in her notes
that she had been experiencing gastrointestinal pain for the previous hour, and
had passed loose stools.
Her LFTs were repeated that morning, and although had lowered, were still
considered abnormally high ( Gamma GT: 387; ALT: 122 ). At 1200hrs on
3.11.25 a trauma and orthopaedic doctor recorded that Mrs. O'Brien's
discharge could not go ahead because of these still abnormal LFT results. The
note continues: "Escalated the problem to the capacity team, and they

 instructed that the discharge will proceed.”
At 1230hrs it is recorded that Mrs. O'Brien was re-assessed by the doctor and
a consultant and "they said the discharge will carry on."
It was agreed by the consultant who gave evidence at the inquest, and by the
Trust's legal representative, that thereafter between 1230hrs and Mrs.
O'Brien's departure for Pershore at 2025hrs that evening, there is no evidence
of any further checks or observations being carried out.
In fact, when Mrs. O'Brien was seen on the PDU by family members that same
afternoon, it was clear to them that she was in a great deal of pain and
distress. They raised their concerns with staff on the PDU, who assured them
that she was alright. No member of staff appears to have acted on those
concerns, and ensured that Mrs. O'Brien was checked.
Those who transported Mrs. O'Brien to Pershore reported to staff there that
she "had been in pain on transfer". On her arrival at Pershore at 2100hrs, it
was clear to staff there and to an out of hours GP who was called to examine
her, that she was in severe pain and very unwell, with a National Early
Warning Score ( NEWS ) of 5. An ambulance was called to transfer her back
to Worcester, and the paramedics recorded at 0111hrs that her NEWS score
had risen to 10.
I am therefore concerned at how staff on the PDU at Worcestershire Royal
Hospital failed:
(a) for some 8 hours to carry out any checks or observations on a patient who
was clearly becoming very unwell; and
(b) to follow up concerns raised by Mrs. O'Brien's family about her condition on
the afternoon/evening of her discharge.
I have found, as a matter of fact that, had they not so failed, they were bound
to have noticed how unwell she was becoming and her transfer to Pershore
would probably not have taken place. This represented a missed opportunity
to provide earlier treatment which may have prevented her dying when she
did.

11. COPIES AND PUBLICATION OF THIS REPORT

I have a duty to send a copy of my report to every Interested Person who in
my opinion should receive it.

I also may send a copy of the report to any other person who I believe may
find it useful or of interest.

I can confirm I have sent the report to:
[please do not use individual’s names, but instead roles/titles]

(cid:127)  Mrs. O’Brien’s daughter

I also have a duty to send a copy of the report to the Chief Coroner.

You may make representations to me, the coroner, about the publication of the
contents of this report in line with Chief Coroner’s PFD Publication Policy
(2026). Any representations will be sent to the Chief Coroner alongside the
report. Please refer to box 4 above for additional information relating to the
publication of reports and responses.

12. SIGNATURE

David REID
HM Senior Coroner for
Worcestershire

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Worcestershire Acute Hospitals NHS Trust
Office of  the  Chief  Executive Officer

NHS
Worcestershire
Acute Hospitals
NHS  Trust

28/07/2026

Dear Mr  Reid

Re Regulation 28 Report to Prevent Future Deaths

Please accept this letter in response to your Regulation 28 Report to Prevent Future Deaths received on
the 25 * June 2026, following the inquest on the death of Jacqueline Frances O'Brien.

in your Regulation 28 report, you identified the following matters of concern relating to the
Worcestershire Acute Hospitals NHS Trust (WAHT) and that you believe the trust have the power to take
action to prevent future deaths.

(cid:127)/  am concerned at how staff  on the PDU at Worcestershire Royal Hospital failed:

a)  For some 8 hours to carry out any checks or observations on a patient who was clearly becoming

unwell; and

b)  To follow up concerns raised by Mrs O’Brien's family about her condition on the afternoon /

evening of  her discharge.

I hove found, os a matter of fact that, hod they not so failed, they were bound to have noticed how
unwell she was becoming and her transfer to Pershore would probably not hove taken place”

in response to your specific concern listed above we would like firstly to clarify that Mrs O’Bnen was on
the discharge lounge prior to transfer to Pershore, we apologise for any misunderstanding that led you
to believe it was PDU. Please find below the actions the trust have taken in relation to your concerns on
her care before discharge:

An initial review has been undertaken and discussed in our Patient Safety incident Review Group (PSiRG)
on 6th July 2026 and we have commissioned a case review to explore in more detail the events that day
and what systems could be improved to aid our staff to care for patients safely and ensure records are
accurate in a future scenario similar to this.

Our initial findings and immediate actions also include:

(cid:127)  We have identified that there is learning for our clinicians and nurses around documentation of
their actions at the time of an event and their decision making as is expected by our governing
bodies.

(cid:127)  We have identified and confirm that there were no documented observations in the discharge

lounge, although the staff recall taking them but only on recording these on paper and not in the
electronic patient record. We have reviewed the discharge lounge SOP as it lacked clarity around
what we expect of our staff and how often observations should be recorded whilst patients are
in the discharge lounge.

 Office of the Chief Executive Officer

NHS
Worcestershire
Acute Hospitals
NHS Trust

(cid:127)  The Changes in the SOP include.

o  updated on total capacity of patients for the discharge lounge

updated on expectations for managing a deteriorating patient in the discharge lounge

(cid:127) 

in the event of a deterioration or medical emergency the patients consultant
team will be contacted and arrangements made for the patient to be reviewed
(cid:127)  The discharge lounge team will ensure that a full set of observations are taken and

recorded on sunrise (electronic patient record} and a SBAR (Situation,
Background, Assessment, Recommendation) approach for escalation is followed,
updated on exclusion criteria around patients who are confused and not suitable for the
discharge lounge

(cid:127)  We can confirm there was no documentation of the family concerns in the patient's notes. Since

the time of the case, Martha's Rule has been implemented across the trust, providing an
alternative escalation pathway for both families and staff if there are concerns about a patient's
condition, while it may not have been used in this specific case, it is now available to all patients,
relatives and staff.

(cid:127)  We will review the more detailed case review for further system wide learning that can be

implemented.

Please let me know if you require any further information.
Yours sincerely

Chief Executive Officer

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