Prevention of Future Deaths reports · 2014

Lorna Cullen

Regulation 28 report to prevent future deaths, reference 2014-0105, written 11 Mar 2014. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report11 Mar 2014
Reference2014-0105
DeceasedLorna Cullen
CoronerAllison Summers
Coroner areaMid Kent & Medway
CategoryOther related deaths
Sourcejudiciary.uk record · original PDF
Responses publishednone published

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS
THIS REPORT IS BEING SENT TO:

if
Chief Operating Officer
Swale CCG
Brablefield Clinic
Grovehurst Road Kemsley Sittingbourne
ME10 2ST

Chief Operating Officer
NHS Medway CCG
Fifty Pembroke Court
North Road

Chatham, Maritime
Chatham ME4 4EL

1 | CORONER

| am Allison Summers, Assistant Coroner, for the coroner area of Mid
Kent & Medway

2 | CORONER’S LEGAL POWERS

| make this report under paragraph 7, Schedule 5, of the Coroners and
Justice Act 2009 and regulations 28 and 29 of the Coroners
(Investigations) Regulations 2013.

3 | INVESTIGATION and INQUEST

On 2™ January 2013 an investigation into the death of Lorna Frances
Cullen was commenced.

The. investigation concluded at the end of the inquest on the 26"
February 2014.

| returned a short narrative conclusion.

—

CIRCUMSTANCES OF THE DEATH

In the early hours of the morning of Sunday 23 December 2012, Lorna
Cullen was seen falling from the upper level of a multi-story car park. She
suffered multiple injuries and died. No other person was involved in the
event.

There was a long history of mental health problems and at the time of her
death she was under the care of the mental health services. Between the
17" and 21 December 2012 there was noticeable deterioration in her
mental health. She referred to “living forever” and on the afternoon of the
22™ December 2012 she referred to herself as being “an action man’.

During the early evening of the 22"! December 2012 Lorna Cullen
attended at the Emergency Department of Medway Maritime Hospital.
She was triage assessed within 20 minutes of her arrival at the hospital.
She was assessed as requiring a mental health assessment. She was
noted to be “threatening suicide”. She was not assessed as ‘high risk,
meaning that she did not need immediate assessment and treatment but
was expected to be assessed within the standard 2 hour period from the
time of the referral to the liaison psychiatry nurse on duty. Less than
twenty minutes later and before any assessment had been carried out,
Lorna Cullen left the hospital. The next time she was seen was when she
was captured on closed circuit television falling from the car park,

CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise
to concern. In my opinion there is a risk that future deaths will occur
unless action is taken. In the circumstances it is my statutory duty to
report to you.

The MATTERS OF CONCERN are as follows. —

It became apparent that if the deceased had waited at the hospital she
would not in fact have been seen until at least midnight and possibly later
(more than twice the standard time). The reason for this was due to the
fact that there was only one nurse on duty during the ‘late’ shift and in
view of the fact that a mental health assessment takes between 2-3 hours
the demand (the nurse on duty receives referrals from a number of
different departments within the hospital) far exceeded the available
staffing provision. It was apparent from the evidence of at least three
witnesses that at the time of this death in 2012, patients in need of mental
health assessment by the on-duty liaison psychiatry nurse were regularly
waiting well in excess of.2 hours. The importance of a mental health
assessment taking place as soon as possible after such a need has been
identified is obvious. A specially trained psychiatry nurse is more likely to
pick up on the more subtle indicators as to risk, that means it is more
likely that appropriate management of that risk can be put into place thus
affording the most effective preventive measures against self-harm and
harm to others.

During the course of the inquest | heard evidence that as a result of
review additional resources had been awarded to facilitate increased
staffing levels and to provide a 24 hour service (previously there were no
liaison nurses on duty after midnight) thus providing continuation of
services before and after midnight. | was advised that the additional
levels of funding remain in place until at least the end of September 2014.
The effect of these resources has been to significantly decrease the
number of patients who require mental health assessments and who
have to wait in excess of 2 hours. It has meant that staff can properly
research a patient’s history prior to or as part of the assessment which is
not only essential so far as assessing the individual patient but is useful in
assessing priority as between patients waiting to be seen.

The matter of concern therefore relates to the long term (ie post
September 2014) liaison psychiatry nurse staffing levels covering hospital
emergency departments.

ACTION SHOULD BE TAKEN

| recommend that action be taken to ensure that the following resources
are available on a permanent basis (subject to any significant changes in
demand due to for example a change in the arrangement of services):

1. The current liaison psychiatry nurse staffing levels. This means
ensuring that there are at least two members of staff available
during the day and late shifts.

2. The operation of a 24 hour liaison psychiatry service.

YOUR RESPONSE

You are under a duty to respond to this report.within 56 days of the date
of this report, namely by 6" May 2014 I, the Coroner, may extend the
period.

Your response must contain details of action taken or proposed to be
taken, setting out the timetable for action. Otherwise you must explain
why no action is proposed.

COPIES and PUBLICATION

| have sent a copy of my report to the Chief Coroner and to the following
Interested Persons:
i. (deceased’s sister)
2. Kent and Medway NHS and Social Care Partnership Trust (Kay
Learmond)
3.

| am also under a duty to send the Chief Coroner a copy of your
response.

The Chief Coroner may publish either or both in a complete or redacted
or summary form. He may send a copy of this report to any person who
he believes may find it useful or of interest. You may make
representations to me, the coroner, at the time of your response, about
the release or the publication of your response by the Chief Coroner.

41" March 2014

Allison Summe
Assistant Coroner Mid Kent & Medway

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