Prevention of Future Deaths reports · 2014

Samiyo Farah

Regulation 28 report to prevent future deaths, reference 2014-0202, written 30 Apr 2014. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report30 Apr 2014
Reference2014-0202
DeceasedSamiyo Farah
CoronerLisa Hashmi
Coroner areaManchester North
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS (1)

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS
THIS REPORT IS BEING SENT TO:

1. Affinity Healthcare Ltd (The Priory Hospital, Cheadle Royal)
Manchester Mental Health & Social Care Trust
Central Manchester University Hospitals NHS Foundation Trust
Greater Manchester West Mental Health NHS Foundation Trust
Department of Health, London

oa fF YN

Faculty of Child and Adolescent Psychiatry, Royal College of Psychiatrists

CORONER

lam Ms L J Hashmi, Assistant Coroner for the coroner area of Manchester North

CORONER’S LEGAL POWERS

| make this report under paragraph 7, Schedule 5, of the Coroner’s and Justice Act 2009 and
regulations 28 and 29 of the Coroners (Investigations) Regulations 2013

INVESTIGATION and INQUEST

On the 8” January 2013 | commenced an investigation into the death of Miss Samiyo Sahra Shiih
Farah then aged 17 years of 1 Outringham Drive, Openshaw, Manchester. The investigation was
concluded at the end of the inquest on the 16" April 2014.

The conclusion of the jury at inquest was that the deceased killed herself whilst suffering from
depression and was combined with a brief narrative.

The medical cause of death was 1a) Pressure to the Neck

CIRCUMSTANCES OF DEATH

Briefly and by way of background, the deceased was a highly articulate and intelligent young woman
who had moved to the UK with her family in around 2004.

She had a history of self-harm since the age of 14.

On the 30" October 2012, Miss Farah consulted her GP who diagnosed depression. On the 31*
October 2012, she was admitted to the A & E department having taken an overdose of paracetamol.
She was subsequently transferred to an adult MAU under the care of Registered General Nurses for
medical treatment of the overdose.

Miss Farah was seen on admission by the nurse-led Mental Health Liaison team (MHL). This was
said to have been the process in place within the trust at the material time. The deceased was not
therefore referred directly to a Consultant Psychiatrist for assessment.

The MHL nurse appraised MAU staff regarding Miss Farah’s presenting condition and advised that if
they had any concerns regarding the her mental health, then further contact could be made (with the
MHL team).

The MHL nurse did not see the deceased again until discharge on the 8" November, although she
participated in a multi strategy meeting in the interim.

Anti-depressant therapy was not instigated (this would necessarily have required the involvement of
a member of the medical psychiatric team) - on the basis that medication was only one of a variety of

types of treatment.

During the course of her admission, the deceased made allegations against family members which
triggered a safeguarding investigation. This necessitated the involvement of the muliti-disciplinary
team. The allegations made were unsubstantiated and the deceased was discharged home with a
plan of care in the community (Child & Adolescent Mental Health Team —‘CAMHs'’ - and intensive
home treatment team). A children’s social worker was involved in the discharge planning process,
however it was unclear what/how many different discharge options were made available to the
deceased at this time.

Whilst on the face of it Miss Farah appeared more settled following discharge, her family felt that she
continued to demonstrate uncharacteristic behaviour.

On the 26" November 2012, the deceased’s mother discovered that her daughter had purchased a
large number of paracetamol and cocodamol tablets. She called for an emergency ambulance. Miss
Farah was described as appearing ‘happy’ at the prospect of readmission.

Miss Farah was seen by doctors at the same A & E department whereupon she was referred to a
Psychiatrist for assessment. Whilst the decision to refer directly to a physician was no doubt wholly
appropriate, it was ‘at odds’ with the previously identified referral process (MHL) — particularly
bearing in mind the circumstances surrounding admission on each occasion.

Nonetheless, the deceased was diagnosed as suffering from marked depression with suicidal
ideation. Arrangements were therefore made for her to be admitted directly to an adolescent mental
health unit on the 27" November. The only bed available at the time was in the private sector. This
bed was commissioned with the proviso that as soon as an NHS bed became available, the
deceased would be repatriated. The Child and Adolescent Mental Health team (‘CAMHs’) became
involved and a lead practitioner was identified.

Following admission, the deceased was placed on 1:5 observations. A STAR Risk Assessment was
initiated following admission and completed subsequently. A key nurse was allocated but she went
on leave very soon after the deceased’s arrival. There was conflicting evidence regarding whether
associate nurses were used/allocated and at what grade (the associate acting in the absence of the
key nurse).

Between the 13” and 15" December 2012 Miss Farah self-harmed by ligature (shoe laces) twice and
was found head-banging against a wall. She remained on 1:5 observations. The STAR risk
assessment tool was not updated at the time, nor was it updated prior to repatriation.

A bed became available at the NHS hospital sometime after the 17" December. Miss Farah was
unhappy to transfer to another unit as she had started to form therapeutic relationships with staff and
felt safe where she was, on 1:5 observations. She made her views known to those caring for her.

On or around the 18'" December, the Dr in charge of Miss Farah’s care formed the view that it was
clinically preferable for her to remain. He allocated the task of contacting the Commissioners to the
staff nurse on the ward round. This, it was subsequently conceded, was inappropriate and that
contact with the Commissioners should have been tasked to a senior manager or have been the
responsibility of the clinician himself. The ward round ended late, by which time the funding office
(who held the contact details for the Commissioners) had closed. The staff nurse maintained that as
he was unable to contact the Commissioners, he rang the NHS unit directly in order to put forward
both the patient’s view and the clinical preference of the Dr - only to be told that the transfer was to
go ahead the next day.

Communication between CAMHs, the private hospital and NHS provider was limited to say the least.
The CAMHs lead was not advised of Miss Farah’s wish to stay at the private unit, the date of her
transfer or the self-harm incidents of the 13" to 15" December. Had he been made aware of her
views and the clinical preference of the Consultant, then he would have ‘escalated’ matters to his
manager.

Miss Farah was transferred to NHS care on the 19" December. En route, the escorting Health Care
Assistant (HCA) purchased shoe laces for the deceased from the shop next to the NHS unit with, he
maintained, the full agreement and knowledge of the discharging staff nurse. This was so as to
ensure the patient’s dignity.

The escorting HCA maintained that he handed over the transfer documentation and gave a brief
verbal handover to a nurse on the accepting unit. This handover included bringing the recent
purchase of shoelaces to their attention.

The staff at the NHS unit maintained that they were not advised of the ligature/self-harm incidents of
the 13-15 December and that had they been told, they would i) have questioned the appropriateness
of the deceased’s transfer and ii) had the transfer been agreed, that this information would have
materially altered their plan of care for the deceased.

A STAR risk assessment was completed by the Occupational Therapist following admission. The
deceased was later seen by the junior Dr and placed on 1:15 observations following discussion with
the Consultant.

It was subsequently conceded that a call ought to have been made fo the transferring unit to enquire
as to why the deceased had been on 1:5 observations for 22 days prior to transfer as this was
unusual.

Initially, Miss Farah was placed on the ‘acute corridor’ (three young people were in residency at the
time, with two staff). After a short period, she was transferred to the main ward area.

On the 23% December 2012, a search was conducted of Miss Farah’s room, along with the rooms of
two of her peers. The deceased had allegedly been passing ‘contraband’ to others within the unit.
Items found within the deceased’s room included strips of material (taken from an item of her
clothing), two pairs of shoelaces (one set hidden under a bed pillow), broken CDs and a plastic bag
was found hidden upon her person (the deceased had previously researched the use of ‘exit bags’ as
a way of self-harming). The contraband items were confiscated. The deceased was allowed to keep
her clothing and was kept on 1:15 observations. The STAR risk assessment was not updated until
the 28" December. Key staff/managers were however notified via the ‘Datix’ system, save for the
Consultant responsible for Miss Farah’s care (he was a locum at the time and was not included
within this notification process). He was told of the incident the following day and observed Miss
Farah on the ward (no direct patient contact). The patient observation rate remained 1:15.

On the 30" December 2012, a unit search was directed by senior managers. At 09:30 a nurse
entered Miss Farah’s room but could not wake her. He called for a female member of staff to assist
before approaching the deceased. Miss Farah was found unresponsive in her bed with a (non-
suspension) ligature around her neck. The ligature had been constructed from shreds of fabric from
her clothing. CPR was commenced and paramedics summoned. Life was confirmed extinct at 10:02
on the 30" December.

During a search of the deceased's room by police after her death, a serrated drink can was
discovered hidden in the deceased’s bag. The SIO believed that this item may have been used to
create the shreds of clothing used to form the ligature.

CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to concern. In my opinion there is a
risk that future deaths will occur unless action is taken. In the circumstances it is my statutory duty to report to
you.

The MATTERS OF CONCERN are as follows:-

1) Observation protocol - there is no national guidance/policy on the observation of children and
adolescents within specialist mental health units. At present, clinicians are forced to adopt/adapt
policies applied to adults with mental health issues. The care needs of young people are quite different
to those of adults.

2) Communication/contact between transferring establishments - there is no formal policy/protocol in
use/between the private sector and the NHS detailing steps that should be taken (and by whom) upon
transfer of patients between sectors, thus risking that not all key information (both verbal and written) is
properly communicated before, during and after transfer. Whilst progress is being made in this regard
at local level following the death of Miss Farah (and may well be the basis upon which any national
policy/protoco! might be formulated) there is currently no communication/transfer protocol in existence.
This also potentially impacts upon all other healthcare sector providers e.g. the acute sector, hospital to
care home, acute to rehabilitation/community services etc.

3) There appears to have been an inconsistency of approach following Miss Farah’s admissions to A & E.
She was referred directly to a Psychiatrist on the second attendance when she was clearly unwell but
had not managed to self-harm but was not on the first attendance when she had taken an overdose.
This also raises the question as to whether she ought fo have been referred (to a Psychiatrist) on the
31° October 2012.

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and | believe you (AND/OR your organisation)
have the power to take such action.

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report, namely Friday 27" June
2014, |, the Assistant Coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out the timetable for action.
Otherwise you must explain why no action is proposed.

COPIES and PUBLICATION
| have sent a copy of my report to the Chief Coroner and to the following Interested Persons:
- Parents of the deceased, through their legal representative

~ Manchester CCG (via solicitors)
- Manchester City Council

lam also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary from. He may send a copy
of this report to any person who he believes may find it useful or of interest. You may make representations to

me the coroner at the time of your response, about the release or the publication of your response by the Chief
Coroner.

9 30" April 2014 Signed: SSN Ms L J Hashmi

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Department of Health (PDF)
c
From Rt Hon Norman Lamb MP
MinisterofState for Care and Support
Department
Department of Health
of Health Richmond House
79 Whitehall
London SW1A 2NS
Ms L Hashmi
HM Assistant Coroner for the County of
Greater Manchester (North District)
The Phoenix Centre
L/Cpl Stephen Shaw Way
FEB 201
(Formerly Church St) i
Heywood
OL1O 1LR
V,
Oec
Thank you for your letter to Jeremy Hunt about the death of Samiyo Farah. As
minister with responsibility for mental health policy I have been asked to respond on
his behalf. Please accept my apologies for the delay in replying, which has been
caused by an administrative error.
Thank you for your comprehensive account of this case in which you described
events leading to Miss Farah’s suicide with a homemade ligature on 30 December
2012.
In your report, you drew attention to two issues with relevance for this Department.
The first was that there are no observation protocols specifically tailored to young
people with mental health issues; and the second that there appears to be a lack of
communication between transferring establishments and a lack of national protocol,
particularly between the NHS and private sector.
Young people are one of the groups receiving special attention in the Department’s
suicide prevention strategy for England, published on 10 September2012.
In addition, the National Institute for Health and Care Excellence (NICE) has already
produced detailed guidance on the management and support of children, young
people and adults who self-harm, including a quality standard published in June
2013 which covers many of the issues you raise including moving between services.
A copy of the quality standard can be found on the following link:
http:Ilwww.nice.orcj uk/ciuidance/QS34/chapter/introduction-and-overview
.
In September 2014, the Government also asked NICE to produce guidance and a
quality standard on suicide prevention.
V
V
Department
of Health
In January 2014, the Department also published an annual report summarising the
developments on the suicide prevention strategy at national level. The report sets
out the key actions that local areas can take to prevent suicides. It also highlights the
importance of responsive and high quality care for people who self-harm.
With regard to transfer protocols between the NHS and the private sector, each Trust
currently develops their own. This is because the private sector is not uniform in its
approach and it is necessary to take account of this variance as well as relevant
patient factors. In general, Trusts would be expected to establish good working
relationships and transfer arrangements with those private sector providers with
whom they regularly deal.
However NHS England has adopted a number of interim generic policies which
underpin its direct commissioning responsibilities. These interim policies have been
in place since 1 April 2013 and set the overall parameters within which care is
evaluated, planned and delivered.
The policy document ‘Commissioning Policy: Defining the boundaries between
-
NHS and Private Healthcare’- defines the boundaries between privately funded
treatment and entitlement to NHS funding under a range of circumstances and can
be found at http://www.enqland.nhs.uklwp-contenUuploads/2013/04/cp-12.pdf. A
copy is also enclosed for your convenience.
In addition, the Royal Pharmaceutical Society has produced guidance about safety
and the transfer of patients. ‘Keeping patients safe when they transferbetween care
providers’can be found at
httrx//www.nhs.uklnews/201 1/O7july/documents/transfer%2Oof%20care%20professio
nal%20guidance%20-%20final.pdf
I hope that this response is helpful and I am grateful to you for bringing the
circumstances of Ms Farah’s death to our attention.
/
///
I
NORMAN LAMB

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