Prevention of Future Deaths reports · 2014

John Day

Regulation 28 report to prevent future deaths, reference 2014-0251, written 4 Jun 2014. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report4 Jun 2014
Reference2014-0251
DeceasedJohn Day
CoronerCaroline Sumeray
Coroner areaIsle of Wight
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Sourcejudiciary.uk record · original PDF
Responses published2

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS (2) 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1.  Dr John Rivers,  Executive Chair and Clinical Director, The Isle of Wight 

Clinical Commissioning Group, Building A, The Apex, St Cross Business 
Park, Newport, Isle of Wight. PO30 5XW 

2. 

 Medical Director, Beacon Healthcare, St Mary’s 

Hospital, Parkhurst Road, Newport, Isle of Wight, PO30 5TG 

1 

CORONER 

I am Caroline Sarah Sumeray, Senior Coroner for the Coroner Area of the Isle of Wight. 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INVESTIGATION 

On  7th  April  2014  I  commenced  an  investigation  into  the  death  of  John  William  Day, 

aged  76.  The  investigation  has  now  concluded  and  no  inquest  has  been  held.  The 

medical cause of death was found to be: 

 1a      Acute Exacerbation of Chronic Obstructive Pulmonary Disease 

 1b      

 1c       

 II        Cardiac Failure 

4 

CIRCUMSTANCES OF THE DEATH 

1)  John Day lived alone in a small flat which appeared to be within an assisted 

living environment with no care on site. He had respiratory issues and was on 
oxygen for much for the time. He suffered with COPD and heart failure. 

2)  During the evening of 5th April, Mr Day called a friend to say that he was having 
problems breathing. The friend called an ambulance for him as she was at work 
and unable to attend. 

3)  The ambulance crew arrived and advised that Mr Day should attend hospital. He 
refused as he has a Do Not Attempt Cardio Pulmonary Respiration (DNACPR) 
in place. The ambulance crew called for an on-call doctor from the Beacon to 
attend. Dr Oommen John attended and questioned Mr Day regarding any 
allergies, of which Mr Day said he had none, before prescribing him 
Prednisolone and Co-Amoxiclav. 

1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 4) 

did not have access to Mr Day’s medical records. Had he been able to 

access them, he would have seen that Mr Day was, in fact, allergic to Co-
Amoxiclav. 

5)  Mr Day was found dead in his chair whilst still attached to his oxygen supply, by 

his friend on 6th April 2014. 

6)  Mr Day’s post-mortem showed that he had died of natural causes and that the 
Co-Amoxiclav had not caused an allergic reaction despite his known allergy to 
this drug. 

5 

CORONER’S CONCERNS 

During the course of the investigation my inquiries revealed matters giving rise to 
concern. In my opinion there is a risk that future deaths will occur unless action is taken. 
In the circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  –  

(1)  During the course of my investigation, I heard live evidence from 

 who was the out-of-hours doctor who visited Mr Day. He told me that he 
medical records and that this was a common 

did not have access to 
situation. He said that he had asked Mr Day if he had any allergies to 
medication, and Mr Day replied that he did not have any such allergies. Whilst 
Mr Day appeared to have capacity, the information which he gave to 
was incorrect, and as a consequence, 
Day. 

 prescribed Co-Amoxiclav to Mr 

(2)  In this case, the patient did not die as a result of the medication which was 

prescribed, but if the patient had died, an inquest would have inevitably resulted. 
Moreover, the patient had capacity to give an (incorrect) answer, but if the 
patient lacked capacity to do so, I am concerned that the out-of-hours doctor 
has no way of verifying the appropriateness of the medication which he wishes 
to prescribe. Accordingly I am concerned that there is not a way in which out-of-
hours doctors can access the “Allergies” section of a patient’s medical notes in 
every case. As I understand it, even if a patient opts out of the NHS Spine, the 
information about allergies should still be available to any medical personnel 
who consult the database. 

6 

ACTION SHOULD BE TAKEN 

In my opinion urgent action should be taken to prevent future deaths and I believe you 
and your organisation have the power to take such action.    

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by Wednesday the 30th of July 2014. I, the Coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise you must explain why no action is proposed. 

2

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons: 

and 

.  

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest. You may make representations to me, the coroner, at the time of your 
response, about the release or the publication of your response by the Chief Coroner. 

9 

H.M. Senior Coroner – Isle of Wight 

4th  June 2014 

3

Responses

2 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Beacon Health Centre (PDF)
RECEIV

31 JuL 20

Th
Beach

Health}?

St Marys

Centre Hospital

Response to matters of concern raised in the Regulation 28: Report to Prevent Future
Deaths (2) in relation to the death of Mr John Day

The concerns raised in section 5 are about access to a patient’s records out of hours and, although it
did not apply in this case, the potential risk to a patient who lacks capacity, if this is not available.

It is unfortunately the case that there is no system currently available to GP out-of hours services
that has the capacity and capability to provide a clinician with all the patients GP clinical records
although previous contacts with the out of hours service are accessible, locally, via the dedicated out
of hours system, Adastra. Whilst all UK residents, unless they opt out, can be checked against the
National (NHS) spine, this only gives the demographics of that patient and not any clinical record, so
this would not provide information about allergies. Whilst it is planned that there will be access to
the Summary Care Record through the National Spine this does not function fully yet and we have
not succeeded when attempted by the Beacon services.

We are fortunate in that all the GPs on the island have the same primary care computer system
which should allow some limited sharing of clinical information locally, through a system called
Vision 360 but this has largely failed to function, is cumbersome and could not be accessed by the
mobile GP because the limited ability to transfer data to the laptops in the cars due to the band
width.

In the case of a patient who lacks capacity, it would be possible, although time consuming, for a GP
in the community to contact a GP colleague at the base to see if Vision 360 is functioning and then to
check for allergies or other serious and appropriately important conditions that might have any
impact on the treatment being considered. This, even then, does rely on the information being
correct and complete on the GP system and would not be possible to access in the case of non island

residents.

In this case the patient was deemed to have capacity firstly by the paramedic, as they accepted his
refusal to go to hospital, and then b Mr Day denied any allergies to both of these clinicians
so there was no reason to check the veracity of the patient’s response even if access to Vision 360
were more reliable.

All the GPs working in the out of hours service are aware of the potential, but unreliable, access to
Vision 360 and, as a matter of normal good clinical practice, would attempt to access it if they
significant concerns about initiating a treatment with a potential serious allergic response ina

patient without capacity.

A
SMOKEFREE
Isle of Wight

The
Beacnt
Health |

St Mary's

Centre Hospital

There is no integrated health care record system in the UK that we could adopt that would deliver a
comprehensive and mobile health care record across all systems but we are leading the way on the
development of that integration on the island. The Beacon out of hours service is working closely
primary care, the ambulance service and secondary care. We have already integrated the Adastra
system into the overarching hospital system ISIS. Better links between this and the primary care
system (Vision) are limited by the unreliability of Vision 360 which is a problem nationally and not
within our control. it is more likely to be resolved by a change it the islands primary care system.

Actions taken

1. Reminder sent to all out of hours GPs to consider trying to get access to Vision 360 if
clinically indicated.
2. To continue to press for improvements in the IT systems to be able to deliver mobile access

to patients clinical record.

Beacon Medical Director

VA
SMOKEFREE
Isle of Wight
Response from Isle of Wight Clinical Commissioning Group (PDF)
NHS:

Isle of Wight Clinical Commissioning Group

22

Building A

The APEX

St. Cross Business Park
Newport

Isle of Wight

PO30 5XW

25 July 2014

Ms C Sumeray

HM Senior Coroner, Isle of Wight
Coroner’s Office

3-9 Quay Street

Newport

Isle of Wight

PO30 5BB

Dear Ms Sumeray
Re: Regulation 28: Report to Prevent Future Deaths (2)

Investigation in to the death of Mr John William Day

Thank you for your correspondence dated 4 June 2014 in which you raised concerns about
access to medical records for GPs working out of hours. | understand that you will also be
receiving a reply fror{EEEEEEE Who is the medical director for the GP out of hours
service. His reply deals in some detail to explain the limitations of accessing information from
patient records.

As chair of the organisation responsible for commissioning out of hours GP services and as a
practicing GP | am familiar with the severe limitations of the current information systems
available to out of hours doctors. There have been various attempts to improve clinical
information sharing through IT developments, nationally, regionally and locally. Results have
been variable and often of limited functionality. In particular difficulties relating to consent and
information governance have resulted in incomplete access. The technical problems mean
that even the system on the Island [Vision 360] is not easy to access and not always reliable.

As such when consulting with a patient who is deemed to have adequate capacity it would be
normal practice to ask that patient whether they were aware of any allergies and act solely on
that information. Current working practices and systems would not allow routine checking with

the patient record.
Commissioning high quality,

sustainable and integrated services

The Island CCG, along with all other CCGs, is developing a system-wide IT strategy. The aim
is to move towards a universal, integrated and readily accessible health care record. This
would have considerable benefits to delivery of care in a range of ways of which out of hours
access is only one. Frustratingly the practical problems to progress this are considerable and
wide ranging. , explains — the Island is making significant advances
with the introduction of an overarching system [ISIS] but we have a long way to go before
there is a fully operational shared information system.

Yours sincerely

Chair & Clinical Lead
Isle of Wight Clinical Commissioning Group

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