Prevention of Future Deaths reports · 2015

John Hills

Regulation 28 report to prevent future deaths, reference 2015-0317, written 11 Aug 2015. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report11 Aug 2015
Reference2015-0317
DeceasedJohn Hills
CoronerChristopher Wilkinson
Coroner areaWest Sussex
CategoryOther related deaths
Sourcejudiciary.uk record · original PDF
Responses publishednone published

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1.  Chairman of the National Patient Safety Agency 
2. 

 Chief Fire Officer, Staffordshire Fire & Rescue Service, 

President of the Chief Fire Officers Association.  

1 

CORONER 

I am Christopher Wilkinson, Assistant Coroner, for the coroner area of West Sussex 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On 16th February 2015 the Senior Coroner commenced an investigation into the death of 
John Hills born 29 September 1931, being age 84 at the date of his death. An inquest 
was subsequently opened and adjourned on 17th February 2015 and a Pre-Inquest 
review held by me on 29 April 2015. The investigation concluded at the end of the 
inquest on 23 June 2015. The conclusion of the inquest was that Mr Hills died as a result 
of 40% burns to his face, trunk and limbs, suffering also from COPD and Hypertensive 
Heart Disease. My conclusion was that Mr Hills had died accidentally. 

4 

CIRCUMSTANCES OF THE DEATH 

1.  Mr Hills had been resident in a nursing home in Worthing since 2003. He had no 

family and had been taken into care following incidences of self-neglect at 
home. He was registered blind and suffered from paranoid schizophrenia. He 
had mobility issues and at the time of the incident used a wheelchair. He was 
doubly incontinent (requiring pads) and had a dry skin condition which required 
a regime of 4-6 x daily full body appliances of Cetraben emollient cream (500 
gram).  

2.  The exact extent of Mr Hills’ capacity was unascertained but it was considered 
more likely than not that he would have found it difficult to understand complex 
information about his overall welfare, long term care needs, risk and safety 
issues. 

3.  Mr Hills had few interests, but loved to smoke his pipe. It was described as his 
‘only pleasure’. For a number of years the home had facilitated this, with a 
dedicated area for him to smoke. No formal risk assessment or smoking policy 
was however in place until 22 November 2014 (although this was a property risk 
assessment rather than a personal one for Mr Hills).  

4.  On 24 November 2014, Mr Hills had been responsible for a small fire in the 

conservatory of the care home, where he had been allowed to smoke. It was 
established that he had flicked a lit match. No personal injury was caused but 
the small fire required to be extinguished, resulting in property damage. 
5.  A further risk assessment was subsequently undertaken and measures put in 
place to reduce the risk of fire in the conservatory (the designated smoking 
area).  
This focused on introducing non-combustible materials and furniture as well as 
fire-fighting equipment. Fire prevention procedures were instigated but no 
personal risk assessment was undertaken. 

6.  A fire assessment advisor subsequently attended the home. A new ‘smoking 
care plan’ was put in place on 8 December 2014. This required Mr Hills 
(amongst other measures) to wear a fire retardant apron when smoking and to 
be monitored every 30 mins. The application of Cetraben cream was not noted 

1

 
 
 
 
 
 
 
 
 
 
 
 
 
 7.  Mr Hills was a creature of habit and had a number of favourite items of clothing. 

These included a favourite old cardigan and scarf, both of which he refused to 
have removed. He would wear both items constantly and sometimes he slept in 
them. They were rarely washed. He had a habit of wrapping himself in many 
layers of clothing, with a minimum of 2 blankets wrapped round him. He insisted 
on wearing his scarf on the outside of his fire apron and it was often a battle to 
get him to do otherwise. He did not like wearing the fire apron, but would do so if 
he was told. 

8.  On 6 February 2015 at approx. 7.40pm, Mr Hills was brought to the 

conservatory to smoke. He was collected from his room and deposited by a new 
nurse who had only been with the home for two days. The care home manager 
took over. He was settled into position by the home manager, and set up with all 
of his smoking paraphernalia. His pipe was lit for him and his matches were 
removed. He was left to smoke alone.  

9.  The evidence established a tragic chain of events. The new nurse believed Mr 
Hills would be dressed with his apron in the conservatory before smoking and 
after she had left him – the apron was usually kept on a hook in the 
conservatory. The manager had assumed that he had it on when he had arrived 
at the conservatory (it was not on its designated hook and he appeared to be 
wearing something similar in colour). Sadly, the presence of the apron was not 
physically checked and consequently Mr Hills was not wearing his fire apron on 
the evening of 6 February. The apron was subsequently found in a laundry 
basket, having been washed. The fact not communicated to other staff.  

10.  At approx. 8pm the fire alarm sounded. Mr Hills was discovered in flames in his 

chair. The fire was extinguished and emergency services called. He was 
transferred to hospital but died the following day as a result of his injuries. 
11.  The fire investigation evidence concluded that Mr Hills had either dropped or 

placed his lit pipe in his lap. The insulating quality of his incontinence pad had 
likely precluded his ability to sense the smouldering heat from the tobacco in the 
pipe which built to a point of ignition where a flame developed. His clothing and 
blankets were ignited and the flames accelerated by the multiple layers of 
clothing he wore, including his shirt (which, it was subsequently established, 
contained a fire hazard warning label). 

12.  The evidence established that the accelerant quality of the paraffin based 

emollient cream was, more likely than not, a considerable contributory factor. It 
was clear that it had been absorbed by his unwashed clothing over a period of 
time. Although not scientifically proven by the fire officer (his evidence was not 
based on controlled or laboratory based results), tests undertaken on fabric 
soaked in ‘wet’ Cetraben and ‘dried’ Cetraben, showed that the soaked and 
dried product had a much more flammable characteristic than the ‘fresher’ wet 
soaked fabric and that fire developed 4-5 times faster. None of the staff at the 
home appeared to be aware of this risk and it was clear that nothing had been 
mentioned to them or brought to their attention concerning any potential risks at 
the time the cream was prescribed. 

5 

CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to concern. In 
my opinion there is a risk that future deaths will occur unless action is taken. In the 
circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  –  

(1)  Cetraben emollient cream is a paraffin-based product. It contains 23-24% 
paraffin content (13.2% white soft paraffin and 10.5% light liquid paraffin). 
Neither the prescription label (nor prescription guidance) nor the bottle contain 

2

 
 
 
 
 
 
 
 (2)  Diprobase emollient cream (the next ‘greasy’ preparation product and next step 

up from Cetraben) contains 21% paraffin content (15% white soft paraffin and 
6% liquid paraffin) but 7.2% alcohol, and carries a fire hazard warning on 
prescription: “Dressings and clothing in contact with this product are easily 
ignited by a naked flame – Keep away” (the product bottle itself has not been 
examined for warnings during the course of my enquiries).  

(3)  The British National Formulary does not list either product specifically as being 

flammable, but does contain a general warning for paraffin based emollients that 
reads: “Fire hazard with paraffin-based emollients: Emulsifying ointment or 50% 
liquid paraffin and 50% white soft paraffin ointment in contact with dressings and 
clothing is easily ignited by a naked flame. The risk is greater when these 
preparations are applied to large areas of the body, and clothing or dressings 
become soaked with the ointment. Patients should be kept away from fire or 
flames and not to smoke when using these preparations. The risk of fire should 
be considered when using large quantities of any paraffin-based emollient”     
(4)  Mr Hills was clearly recorded (in his medical notes) as being a chronic smoker 
with acute bronchitis. He was also recorded as being a pipe smoker (in his 
medical records on 13/10/14) yet had a repeat prescription for Cetraben 500 
gram being recorded on 11/09/14. There is nothing to evidence that any risk 
was considered or communicated by either the GP surgery or the prescribing 
pharmacy. 

(5)  The NPSA carried a Rapid Response Warning (and report) on 26 November 

2007 providing background and recommendations on the use of paraffin based 
products, but focused (as does the BNF) on (non-proprietary emollient 
preparations, specifically) emulsifying ointments or 50% plus paraffin content 
emollients. It is not clear whether this has been recently reviewed or whether the 
potential risk of lower % paraffin content creams has been considered and 
addressed.  

(6)  Rapid Response (and report) 4 of 26/11/07 cites a reported death occurring in 
similar circumstances and a similar incident is reported in the British Journal of 
Dermatology in 2001. The NPSA commissioned the HSE to undertake fire 
hazard testing with White Soft Paraffin as a result, but it is not clear if 
subsequent cases have occurred or have been highlighted or whether any other 
cases have involved lower % content emollient creams. 

(7)  Cetraben and Diprobase are proprietary emollient preparations in wide 

application in non-hospital environments, notably care homes, but also in private 
nursing and home care. It appears that there is little information conveyed or 
publicised about the potential risk of ignition/fire outside of hospitals or other 
clinical treatment areas, particularly where the cream is in frequent application 
and clothing (or bedding) has a high risk of becoming soaked or soiled by 
repeated application and contact.   

(8)  I am concerned about the potential risks associated with Cetraben (and 

associated lower % creams) and the level of awareness, communication and 
prevention of such risks in the community. I believe this should be considered, 
the risks assessed and action taken, as appropriate.    

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you or your 
organisation have the power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 5th October 2015. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise you must explain why no action is proposed. 

3

 
 
 
 
 
 
 
 8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons; 
 

, Manager, St Michaels Nursing Home, Worthing 

I have also sent it to the following persons who may find it useful or of interest; 

 
 

Team 

 Shelley Surgery, Worthing 

, Investigating Officer, West Sussex Adult Safeguarding 

 
 
  Care Quality Commission 

 Station Manager (Fire Investigator) WSFRS 
 Chief Fire Officer, West Sussex Fire & Rescue Service 

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest. You may make representations to me, the coroner, at the time of your 
response, about the release or the publication of your response by the Chief Coroner. 

9 

DATE:  11/08/2015                              

                                             Christopher Wilkinson. Assistant Coroner, West Sussex 

4

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