Prevention of Future Deaths reports · 2017

Alice Gibson-Watt

Regulation 28 report to prevent future deaths, reference 2017-0163, written 18 May 2017. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report18 May 2017
Reference2017-0163
DeceasedAlice Gibson-Watt
CoronerSarah Ormond-Walshe
Coroner areaWest London
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedLondon Ambulance Service NHS Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS

THIS REPORT IS BEING SENT TO:

1. Mr Simon Stevens Chief Executive, NHS England, Skipton House, 80
London Road, SE1 6LH

CORONER

I am Sarah Ormond-Walshe, Assistant Coroner, West London jurisdiction

CORONER’S LEGAL POWERS

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act
2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations
2013,

INQUEST

On 26" November 2012 the court opened an investigation into the death of: Alice
Amaryllis Gibson-Watt (“Alice”), She had died on 20° November 2012.

The inquest was concluded on 27" April 2017.
A jury found:
That the medical cause of death was:

la Hypoxic ischaemic brain injury
1b Cardiac arrest
1c Trauma to the liver

2. Post-partum steatosis

How, when and where: On 14" November 2012, Alice Gibson-Watt was admitted to
Chelsea & Westminster Accident & Emergency with suspected post-partum psychosis.
She was medically assessed in A & E and found to be in good physical health. She was
subsequently moved to Grosvenor Ward at Lakeside on 14°" November at 11.27 am and
put into her own ward bedroom where post-partum psychosis was confirmed. Following
deterioration of her mental state on 15'" November, Alice was placed in seclusion and
administered the anti-psychotic drug Haloperidol (5mg IM). Seclusion started at 15.00
hours on 15 November 2012 and ended at 22.25. During this period, Alice was
monitored within eyesight. However, monitoring and recording of vital signs were

inadequate and insufficient and not in accordance with the Lakeside policy on
observation and monitoring. Oral and written communication was poor and insufficient.
Prior to Alice’s seclusion and the administration of Haloperidol, opportunities were
missed for a thorough medical assessment and ECG. Considering the liver laceration,
there was no evidence of trauma when Alice was admitted to Lakeside, but there was
evidence that by 05.30 am on 16" November 2012 an injury to the liver had been
sustained. It was probable that a liver injury was sustained whilst Alice was having a
psychotic episode leading up to seclusion; her liver was more vulnerable due to post
partum steatosis. Considering the cardiac arrest, Alice was found not breathing some
time after 03.00 on 16" November 2012. She was checked for pulse and respiration by
two separate members of staff. Lakeside alarm was raised around 03.15. A third, more
senior member of staff arrived, removed Alice from the bed, checked pulse, airway and
CPR was commenced sometime after 03.25. At 03.31 West Middlesex crash team and
London Ambulance Service were called. The crash team arrived at around 03.34. LAS
arrived at 03.35 outside Lakeside. There was a delay in the ambulance service entering
the building due to a locked door to the unit and no member of staff to let them in.

The defibrillator was used at 03.40 - despite there being a defibrillator available in the
room it was not used by Lakeside staff. The defibrillator that was used was the one
provided by LAS, Return of spontancous circulation began at 03.48. Alice was then fully
intubated and ventilated and was taken to the ITU at West Middlesex Hospital. She was
transferred to King’s College Hospital at 17.40 hours on 16" November 2012 due to
further complications to the liver. Alice did not regain consciousness and died on 20"
November 2012 at King’s College Hospital at 11.39 hours.

The Conclusion of the Jury was:

Hypoxic brain injury, caused by cardiac arrest, to which neglect and gross failure of
Lakeside staff to commence CPR and use a defibrillator contributed.

CIRCUMSTANCES OF THE DEATH

Alice Gibson-Watt was a well 34 year old lady who had given birth to her first
child a few weeks before she began to behave abnormally. She was behaving so
psychotically on the evening of 13" November 2012 that her husband called for
an ambulance. Alice was restrained by the ambulance staff, and then police, when
she was taken to hospital. She was first a voluntary patient in a psychiatric
assessment ward, Grosvenor ward at the Lakeside Mental Health Unit within the
grounds of West Middlesex University Hospital and run by the West London
Mental Health NHS Trust). Her diagnosis was post partum psychosis. Her
behaviour became particularly chaotic and abnormal again on 15" November
2012 with Alice being aggressive. She was taken into seclusion and given 5mg
Haloperidol intramuscularly, and sectioned under s5(2) Mental Health Act 1983.
She was thereon particularly sleepy and tried to sit on the floor when being
escorted back to her room over seven hours later. Approximately 12 hours after
having been given the Haloperidol she went into cardiac arrest. She had been
sleeping continually. At the time of the arrest she was being observed, on
“eyesight” 1:1 observations by a nurse. The jury heard that there was some delay
in recognising her cardiac arrest and starting effective CPR. She died of hypoxic
brain damage later at King’s College Hospital on 20" November 2012.

At the time that Alice was being observed, the Rapid Tranquillisation policy of the
Mental Health Trust was not followed. The Rapid Tranquillisation policy directed
that vital signs should be done every 30 mins until the patient is ambulatory and
to include blood pressure, pulse and temperature. No ECG had been done, at a
time when it was possible to do so, prior to the administration of Haloperidol.
This is normally required to rule out an abnormal heart trace (prolonged QTc). A
MEWS (modified early warning score) score of 1 was not acted upon. With or
without the liver laceration at the time of cardiac arrest, Alice was presenting
physically abnormally. The one set of observations taken temporally near to the
cardiac arrest showed a pulse prima facie high (95 bpm) for a patient who was
resting and Alice was very sleepy indeed and had been for a long time.

Staff did not see cardiac arrests often in mental health settings and it was only the
third member of staff examining Alice who properly identified CPR should start.
When it did start, a defibrillator was not used immediately.

CORONER’S CONCERNS

During the course of the inquest, the evidence revealed a matter giving rise to
concern that in my opinion means that there is still a risk that future deaths will
occur unless action is taken. In the circumstances it is my statutory duty to report
to you.

The MATTER OF CONCERN is as follows. -

The sad facts leading up to the death of Alice have not been the first set of facts
where I have heard about the death of a young mentally unwell patient being cared
for on an acute mental health ward and who becomes acutely physically unwell,
goes into cardiac arrest and where attempts at cardiac pulmonary resuscitation
prove unsuccessful.

Post-partum psychosis

1 in 1,000 new mothers suffer from the dreadfully disabling and distressing
disorder of postpartum psychosis. I have carefully considered whether to focus in
on the care of patients with post-partum psychosis in relation to any PFD report.
This is because I do not consider 1 in 1,000 is a low figure. This is a disorder
associated with young women and a disorder with a good prognosis and one
would hope the mortality rate is low. The disorder is an acute psychiatric
emergency and carries with it symptoms that can clearly be as severe as one can
conceivably imagine. However, the facts surrounding Alice’s death raise issues
involving arguably wider matters than the concentrating on the particular disorder
itself.

I have sufficient concern about a wider issue which warrants the writing of this

Prevent Future Death Report (CJA 2009, Schedule 5, Paragraph 7; Regulation 28

Coroners (Investigations) Regulations 2013) to be sent more centrally.
This is:

The identification of acutely physically unwell patients being nursed in an acute
mental health setting, and thereon appropriate escalation of care.

In Alice’s case, even before there were signs that she was physically unwell, there
was no regular monitoring and documentation of physical vital signs to assist in
identifying any trend/pattern in physical health. No serial measurements of her
observations meant that abnormalities could not be easily, or at all, identified once
they occurred.

In mental health units the threshold that prompts the use of regular vital sign
observations appears to be high, and there maybe good reasons for that and clearly
this is a patient-specific issue. However, identification of patients who are
becoming acutely physically unwell does need more attention in general, with or
without reconsidering how readily vital sign observations are ordered.

Even when the NEWS (previously MEWS) system is in place - a process which is
there to assist in the identification of patients who are becoming acutely unwell - it
is not always followed. This is a recurring theme I see as a coroner.

Having policies and procedures in place does not appear to be sufficient.

I am aware that Nurse Consultants in Physical Healthcare are now working in
acute mental health settings. That seems like a big step in the right direction. |
am told there are very few Nurse Consultants in Physical Healthcare working in
mental health settings currently (maybe as few as six). I was impressed with the
Nurse Consultant who currently works for the West London Mental Health NHS
Trust.

T am aware that remote physiological monitoring of patients in acute mental
health settings has been trialled and this may assist in the future. As with the
NEWS scoring system, predisposes that staff will accurately use, interpret and act
upon abnormal observations appropriately. From what I have scen with the use of
MEWS/NEWS scoring, this will be the challenge. Nurse Consultants in Physical
Healthcare would be able to assist.

ACTION SHOULD BE TAKEN
In my opinion action should be taken to prevent future deaths.

The employment of Nurse Consultants in Physical Healthcare in acute mental
health settings will assist in respect of training mental health practitioners such as

nurses and healthcare workers in the identification of physically sick patients and
thereon the appropriate escalation of those patients’ care.

The installation of remote physiological monitoring at the current time, appears to
have potential merit, although it is only as good as its operators.

I would be grateful if NHS England would acknowledge my support for the use of
Nurse Consultants in Physical Healthcare working in acute Mental Health
settings. With or without technological advances to assist staff, the education and
auditing of mental health professionals in identifying the acutely sick, and carrying
out appropriate action, is vital to prevent future loss of life.

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this
report, namely by 14" July 2017. I, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken,
setting out the timetable for action. Otherwise you must explain why no action is
proposed.

If you require any further information or assistance about the case, please contact

the Coroner's Officer, [iin
a

COPIES and PUBLICATION
I have sent a copy of my report to the following Interested Persons:

Alice’s family

The West London Mental Health NHS Trust
Chelsea & Westminster NHS Foundation Trust
The Metropolitan Police Service

London Ambulance Service NHS Trust

I am also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or
summary form. He may send a copy of this report to any person who he believes
may find it useful or of interest. You may make representations to me, the
coroner, at the time of your response, about the release or the publication of your
response by the Chief Coroner.

[DATE] [SIGNED BY opto

18" May 2017

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from NHS England (PDF)
Sarah Ormond-Walshe

INHS|

England

Professor Sir Bruce Keogh
National Medical Director
Skipton House

80 London Road

SE1 6LH

Assistant Coroner
South London Coroner's Office,

2nd Floor /& August 2017

Davis House
Robert Street
Croydon
CRO 10QQ

Dear Ms Ormond-Walshe

Re: Regulation 28 Report — Alice Amaryllis Gibson-Watt (died 20.11.12)

| am writing in response to your prevention of future deaths report that was
issued to Simon Stevens, Chief Executive of NHS England following the death of
Mrs Gibson-Watt. Mr Steven's referred the matter to my office, asking that |
provide a response to your Regulation 28 Report.

The circumstances surrounding this death are extremely sad, given that Mrs
Gibson-Watt had recently given birth to her first child and | would like to express
my deepest sympathies to her family.

The impact of mental health problems experienced by women in pregnancy and
during the first year following the birth of their child can be devastating for both
mother and baby, as well as their families. As part of the Five Year Forward View
for Mental Health, NHS England has committed plans so that by 2020/21,
support will be available for at least 30,000 more women each year to access
evidence-based specialist mental health care during the perinatal period. This will
include access to psychological therapies and the right range of specialist
community or inpatient care so that comprehensive, high-quality services are in
place across England.

As indicated in your letter, | read it that your concerns are wider than
concentrating on the level of care patients who present with post-partum
psychosis receive, but that they extend to identifying acutely physically unwell
patients being nursed in an acute mental health setting, and the escalation of
appropriate care.

| have involved colleagues from the NHS England Perinatal Mental Health team

in considering how best to respond to your concerns and they have provided the
responses set out below:-.

High quality care for all, now and for future generations

Siaff within mental health settings should have the necessary core
competencies and skillset to recognise physical ill health, risk of or
deterioration of physical health, perform a methodical initial assessment
and initiate appropriate management. Care Quality Commission (CQC)
inspections in mental health settings particularly look for evidence of
employment of (or suitable arrangements to provide) medical, nursing and
pharmacy staff and other healthcare professionals with the necessary
skills and knowledge to oversee and deliver aspects of physical
healthcare.

Whilst NHS England does not mandate which specific job roles should
deliver which elements of the physical health care agenda in mental health
settings, staff should be competent with the appropriate training and
ongoing CPD to meet the full needs of patients. Health Education England
(HEE) encourages that all members of the mental health team are
appropriately skilled and competent to perform their roles and
responsibilities in addressing the physical health needs of their service
users.

Access to relevant physical health training should be provided and
ongoing development should be supported through strong leadership. This
could be leadership from a nurse consultant, it could also be from a GP, a
physician associate or a clinical resuscitation officer. An example of a
multi-disciplinary course which is freely available online and commissioned
by HEE is, Recognising and Assessing Medical Problems in Psychiatric
Settings (RAMMPS). This course is explicitly focusing on medical, nursing
and support staff as well as other professional groups in recognising the
deteriorating patient, providing good care and managing safe patient
outcomes, httos://hee.nhs.uk/hee-your-area/yorkshire-humber/education-
training/multi-professional-workforce/clinical-skills-simulation/recognising-
assessing-medical-problems

The national Physical Health SMI CQUIN supports the improvement of
physical healthcare to reduce premature mortality in people with serious
mental illness (SMI). The CQUIN although concerned with altering cardio
vascular risk for this population also mandates high quality programmes
for all clinical staff caring for people with SMI. The scope of the CQUIN
includes inpatients wards, early intervention in psychosis services and
community mental health teams.

In parallel, NHS England continues to support the ongoing inspection and
regulation of mental health inpatient wards by the CQC. CQC require that
all providers implement safe and effective systems for identifying and
responding to the deteriorating patient including application and audit of
compliance with the National Early Warning Score- NEWS.

NHS England encourages researchers and clinical teams to optimise and
investigate opportunities that new technologies may present to improve
the physical health care of those with mental health needs. At this time the
evidence base is not sufficient to specifically recommend remote vitals
monitoring but we continue to encourage innovation in this area.

High quality care for all, now and for future generations

| hope this response containing details of the areas that are being focused on
gives you the relevant assurances you require. If you have any further queries or
concerns please do not hesitate to be in touch.

Yours sincerely,

Cua

Professor Sir Bruce Keogh KBE, MD, DSc, FRCS, FRCP
National Medical Director
NHS England

High quality care for all, now and for future generations

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