Prevention of Future Deaths reports · 2017

Paul Maddox

Regulation 28 report to prevent future deaths, reference 2017-0220, written 17 Sep 2017. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report17 Sep 2017
Reference2017-0220
DeceasedPaul Maddox
CoronerAndre Rebello
Coroner areaLiverpool and Wirral
CategoryHospital Death (Clinical Procedures and medical management) related deaths
Organisation namedWirral University Teaching Hospital NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS (1) 

NOTE: This form is to be used after an inquest. 

THIS REPORT IS BEING SENT TO: 

1.  CEO, Wirral University NHS Foundation Trust 
2.  Clinical Director, Wirral University NHS Foundation Trust 

CORONER 

1 

2 

3 

4 

I am André Joseph Anthony Rebello, Senior Coroner, for the area of Liverpool & Wirral 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

INVESTIGATION and INQUEST 

On 19th September 2016 I commenced an investigation into the death of Paul James 
MADDOX, Aged 54. The investigation concluded at the end of the inquest on 19th July 
2017.  

The Medical Cause of Death found at the Inquest was:  

Ia Massive Gastrointestinal Bleeding with Disseminated Intravascular coagulopathy                                     
Ib Delayed Post-Pancreatoduodenectomy Haemorrhage                              
Ic Renal Cancer                                                                
II Left Ventricular Hypertrophy, with Ischaemic Heart Disease                  

The inquest concluded: 

Natural causes in part because of a failure to act upon a reducing haemoglobin trend, 
when something meaningful could have been done to give Mr. Maddox a chance of life. 

CIRCUMSTANCES OF THE DEATH 

In January 2016 Paul James Maddox had a renal tumour removed at Arrowe Park. Part 
of the tumour had spread to the pancreatic head and he later had a "whipples" 
procedure at the Royal Liverpool University Hospital in August 2016. Both surgical 
procedures were technically successful. At 8.50 on the 7th September 2016 Mr. Maddox 
was admitted to Arrowe Park with coffee ground vomiting and was treated for Acute 
Coronary Syndrome with aspiring and low molecular weight heparin. The ambulance 
service had started treatment with aspirin but this was not appreciated in the emergency 
department as a result of a clerical error in transferring information from the ambulance 
report form. It is found that this second dose of 300 mg of aspirin did not contribute more 
than trivially to Mr. Maddox demise. It is found that he had a developing coagulopathy 
from before his presentation to the emergency department on the 7th September 2016. 
In Arrowe Park hospital he was appropriately treated for a presentation of abdominal 
sepsis. On admission to hospital Mr. Maddox had a haemoglobin level of 9.5. A staff 
nurse in acute medicine ordered a haemoglobin test to be carried out, this was reported 
to the clinicians at 13.17 am on the 8th September 2016 showing a falling trend to a 
level of 7.2. This was not acted upon and is found to be a missed opportunity to have 
detected, investigated and treated internal bleeding. At 23.00 on 8th September 2016 
Mr. Maddox had deteriorated and was recognised as a surgical emergency. His 
haemoglobin had dropped to 5.8. Mr. Maddox underwent surgery and it was found that 
the gastrojejunal anastomosis had perforated with a large clot forcing the operation site 
open with perfuse bleeding and gastric content being free in the peritoneal cavity. In 
spite of the surgical intervention Mr. Maddox died at 16.10 on 9th September 2016 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                                                            
 
 
 
 
 
 CORONER’S CONCERNS 

5 

During the course of the inquest the evidence revealed matters giving rise to concern. In 
my opinion there is a risk that future deaths will occur unless action is taken. In the 
circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  –  

In spite of a Trust Root Cause Analysis Report identifying a missed opportunity before 
13th April 2017 the court has been told at inquest that strategies to avoid a repeated 
failure were still work in progress.  

The missed opportunity was not acting upon a reducing trend in a haemoglobin result. 

This is simply not good enough as this issue should have been fixed during the Root 
Cause analysis investigation and before the report was approved as soon as the error 
became evident. 

During the course of the inquest evidence was heard from several doctors including a 
surgeon and it was suggested that “when there is a downward trend in haemoglobin 
of 10% or more the laboratory should always ring through the result as a potential 
surgical emergency for the urgent review of clinicians” 

The court brings this to the attention of the Trust and for confirmation as to when a 
solution to this problem has been implemented 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you 
[AND/OR your organisation] have the power to take such action.  

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 13th September 2017. I, the coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise you must explain why no action is proposed. 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons the family of Mr Maddox. 
I have also sent it to the Care Quality Commission who may find it useful or of interest. 
I am also under a duty to send the Chief Coroner a copy of your response. 
The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest. You may make representations to me, the coroner, at the time of your 
response, about the release or the publication of your response by the Chief Coroner. 

6 

7 

8 

9 

André Rebello 
Senior Coroner for the 
City of Liverpool 

Dated: 17th September 2017 

2

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Wirral University Teaching Hospital (PDF)
Chief Executive’s Office 
                                  Trust Headquarters 
                                                       Arrowe Park Hospital 
            Arrowe Park Road 
                   Upton
             CH49 5PE 
Tel: 0151 604 7002 

Mr Andre Rebello 
Senior Coroner Liverpool and Wirral  
HM Coroner’s Court 
Gerard Majella Courthouse 
Boundary Street 
Liverpool 
L5 2QD 

12th September 2017 

Dear Mr Rebello 

Re: Regulation 28 Report: Paul James Maddox 

This  letter follows  on  from my  letter  dated 21st July 2017 in response to  the Regulation 28 Report 
dated 19 July 2017 which was sent following the conclusion of the inquest into the death of Mr Paul 
James Maddox. You asked for a Trust response to the matters of concern raised within the report, 
the proposed actions to be taken by the Trust and a timetable for the events. 

The  areas  of  concern  highlighted  in  your  report  were  as  follows  and  I  will  address  each  issue 
separately: 

1.  In spite of a Trust Root Cause Analysis Report identifying a missed opportunity before 13th 
April 2017 the court has been told at inquest that strategies to avoid a repeated failure were 
still work in progress. 

2.  The missed opportunity was not acting upon a reducing trend in a haemoglobin result. This 
is  simply  not  good  enough  as  this  issue  should  have  been  fixed  during  the  Root  Cause 
analysis  investigation  and  before  the  report  was  approved  as  soon  as  the  error  became 
evident. During the course of the inquest evidence was heard from several doctors including 
a  surgeon  and  it  was  suggested  that  “when  there  is  a  downward  trend  in  haemoglobin  of 
10%  or  more  the  laboratory  should  always  ring  through  the  result  as  a  potential  surgical 
emergency for the urgent review of clinicians” 

The  Trust  acknowledges  and  apologises  to  both  the  Court  and  the  Family  of  Mr  Maddox  for  the 
delay  in  the  implementation  of  the  actions  identified  in  the  root  cause  analysis  report.  In  order  to 
ensure that we learn from this case and ensure that actions are implemented in a timely fashion the 
following actions have now been taken: 

#PROUD TO CARE FOR YOU 

wuth.nhs.uk 
@wuthnhs #proud 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
             
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 •  Line  management  of  the  Legal  Services  Team  has  been  moved  to  the  Director  of 
Corporate  Affairs  who  will  ensure  that  there  are  no  out  of  date  actions  when  the  Trust 
presents to families at a future inquest.  There may be occasions where actions have to be 
revised or reviewed, however the Trust is committed to providing the Court and the family 
with the reasons for this, should this be the case.  

•  The  distress  that  this  case  caused  the  family  of  Mr  Maddox  has  been  discussed  at  the 
weekly safety summit on the 27 July 2017, led by the Medical Director, and was included in 
the  subsequent  ‘Safety  Bites’  newsletter  on  28  July  that  was  cascaded  to  all  staff  in  the 
organisation.  This is to ensure that the Trust learns from when things go wrong. 

•  The case and Regulation 28 Report was discussed at both the Senior Management Team 

meeting and the Clinical Governance Group meetings to ensure wider learning. 

•  A  new  Serious  Incident  meeting  has  been  set  up  and  meets  on  a  weekly  basis  after  the 
safety summit to review new incidents and the progress of reports. Any issues with out of 
date actions can be flagged at this meeting. 

•  Following an external review the Trust is in the process of revising the quality, safety and 
governance structures in place. This will look to streamline and improve the responsibility, 
ownership  and  monitoring  processes  in  place  to  improve  quality  and  safety  in  the 
organisation. 

With  regards  to  the  missed  opportunity  from  not  acting  upon  the  reducing  trend  in  haemoglobin 
results this was reviewed in detail in the Trust. As per previous correspondence it was clear from the 
action plan that the Lead Consultant Haematologist and our Laboratory Team had not been involved 
in securing a solution at an early stage. 

At the time of Mr Maddox’s death the triggers for acting upon a reducing trend in haemoglobin (Hb) 
levels  was  set  at  a  threshold  of  a  Hb  level  of  70g/L  on  first  presentation,  so  any  result  below  this 
level would result in the verifier phoning the doctor/ward team. The Trust is now aware that this level 
is  in  line  with  the  Royal  College  of  Pathologists  guidance  although  this  is  currently  under  review.  
The Trust  has  a  delta  check  in  place  which  is  a  process  that  detects  discrepancies  in  patient test 
results prior to reporting by comparing current patient values to previous ones.  At the time of the 
death the delta review was set to flag any Hb level that falls below 25%.  Time intervals are flexible 
with  most  hospital  laboratories  choosing  24  or  48  hour  intervals,  this  Trust  flags  the  most  recent 
result.   

In Mr Maddox’s case, his Hb level of 95g/l subsequently falling to a level of 72g/l did not trigger the 
phone alert.   

Actions taken following this case and the Regulation 28 report are as follows: 

•  As above this case has been discussed at the weekly safety summit on the 27 July 2017 and 
was included in the subsequent ‘Safety Bites’ newsletter on 28 July that was cascaded to all 
staff in the organisation 

•  Changes to the lab IT system have been made and an action notice has been issued to all 
staff informing them of the agreed changes to our standard operating procedure around Hb 
reporting 

•  The  delta  check  value  for  Hb  has  changed  from  25%  to  20%.    There  is  currently  no  delta 

check in the Royal College guidance. 

#PROUD TO CARE FOR YOU 

wuth.nhs.uk 
@wuthnhs #proud 

 
 
 
 
 
 
 
 
 
 •  The  telephone  criteria  for  Hb  has  changed  from  less  than  70g/l  to  less  than  75g/l  and 

continues to be audited. 

•  The delta check change and the telephone criteria change have resulted in the system being 
more sensitive to changes in patient’s presentation and condition and earlier escalation. 

As previously advised the Trust continues to monitor the impact in terms of improving patient safety 
and at present whilst escalation levels are manageable, the Trust will keep a watch in brief on the 
work of the Royal College of Pathologists to ensure that the Trust continues to learn from others. 

Please do not hesitate to contact me if you require any further information regarding this response. 

Yours sincerely 

David Allison 
Chief Executive 

#PROUD TO CARE FOR YOU 

wuth.nhs.uk 
@wuthnhs #proud

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