Prevention of Future Deaths reports · 2017

Peter Norton

Regulation 28 report to prevent future deaths, reference 2017-0251, written 9 Mar 2017. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report9 Mar 2017
Reference2017-0251
DeceasedPeter Norton
CoronerGuy Davies
Coroner areaCornwall and the Isles of Scilly
CategoryOther related deaths
Sourcejudiciary.uk record · original PDF
Responses publishednone published

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS
THIS REPORT IS BEING SENT TO:

Ms Jill McDonald, Chief Executive Officer, Halfords Group plc

1 | CORONER

lam Guy Davies, Her Majesty’s Assistant Coroner for Cornwall and the Isles of
Scilly.

2 | CORONER’S LEGAL POWERS

| make this report under paragraph 7, Schedule 5, of the Coroners and Justice
Act 2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations
2013.

3 | INVESTIGATION and INQUEST

On 30" September | commenced an investigation into the death of 79 year old
Peter Norton. The investigation concluded at the end of the inquest on gt
March 2017. The conclusion of the inquest was that Mr Norton had suffered an
accidental death from a fatal head injury sustained after falling off his bicycle
whilst test riding it inside Halfords store in St Austell.

4 | CIRCUMSTANCES OF THE DEATH

Mr Norton attended Halfords St Austell on 21% September 2016 and asked the
store assistant to check the gears on a recently purchased bicycle. The store
assistant made the appropriate checks on the gears and then invited Mr Norton
to try out the bicycle in-store. Mr Norton then rode the bicycle down the aisle
from the rear of the store towards the checkout. He travelled some 40 yards
before turning around an aisle. At this point Mr Norton fell off his bicycle and
suffered the fatal head injury.

Mr Norton was not wearing a helmet and there was no discussion about
whether or not he should wear a helmet when cycling in-store.

The inquest heard as follows
© That it was common practice for customers to ride bicycles in-store.

e That there was no policy regulating the riding of bicycles in-store.
e That there was no policy requiring helmets to be worn when riding a

bicycle in-store.

That there was no risk assessment concerning the riding of bicycles in-
store.

The accident report was completed approximately a week after the
incident following the visit of Health and Safety inspectors. The latter
gave evidence that best practice required the recording of all accidents,
including near misses.

Mr Norton lost consciousness late on the 21 September and was conveyed by
ambulance to Royal Cornwall Hospital. He never regained consciousness and
died on the 24" September 2016.

A post mortem identified the cause of death as a traumatic brain injury.

CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to
concern. In my opinion there is a risk that future deaths will occur unless action
is taken. In the circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows. —

1. The absence of guidance or policy concerning the riding of bicycles in-
store.

2. The absence of a safe area in-store designated for cycling in-store.

3. The absence of guidance or policy concerning the use of helmets when
cycling in-store.

4. The absence of risk assessments in relation to cycling in-store.

5. The application of best practice as regards accident reporting.

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and | believe you
and Halfords Group plc have the power to take such action.

| recommend Halfords takes the following action;-

1. Conducts a review of company policy and guidance concerning the riding
of bicycles in-store
2. Considers whether there should be a designated safe area for cycling in-

store.

3. Considers whether the use of helmets should be mandatory when
cycling in-store.

4. Conducts a review of the appropriateness of risk assessments in relation
to riding bicycles in-store.

5. Conducts a review of staff training on risk assessment and accident
reporting.

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this
report, namely by gt" May. |, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken,
setting out the timetable for action. Otherwise you must explain why no action
is proposed.

COPIES and PUBLICATION

| have sent a copy of my report to the Chief Coroner and to the following
Interested Persons,

| am also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or
summary form. He may send a copy of this report to any person who he
believes may find it useful or of interest. You may make representations to me,
the coroner, at the time of your response, about the release or the publication
of your response by the Chief Coroner.

9" March 2017

Coos

Guy Davies
HM Assistant Coroner
Cornwall & the Isles of Scilly

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