Prevention of Future Deaths reports · 2019

Annette Hewins

Regulation 28 report to prevent future deaths, reference 2019-0310, written 24 Sep 2019. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report24 Sep 2019
Reference2019-0310
DeceasedAnnette Hewins
CoronerGraeme Hughes
Coroner areaSouth Wales Central
CategoryHospital Death (Clinical Procedures and medical management) related deaths · Mental Health related deaths · Wales prevention of future deaths reports (2019 onwards)
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

ANNEX A 

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS (1) 

NOTE: This form is to be used after an inquest. 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

The Chief Executive Cwm Taf Morgannwg University Health Board 

1 

CORONER 

I  am  Graeme  Hughes,  Acting  Senior  Coroner,  for  the  coroner  area  of  South  Wales 
Central. 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On 14th February 2017 I commenced an investigation into the death of Annette  Susan 
HEWINS.  The  investigation  concluded  at  the  end  of  the  inquest  on  19.9.19.  The 
conclusion  of  the  inquest  was  The  deceased  likely  died  as  a  consequence  of  a  fatal 
arrhythmia  against  a  background  of  undiagnosed,  asymptomatic  heart  disease.  It  is 
likely  that  this  occurred  as  a  consequence  of  the  psychological  and  physiological 
stresses  necessarily  imposed  upon  her  by  her  acute  psychosis,  opiate  withdrawal  and 
admission  to  hospital.  It  is  possible,  but  not  probable,  that  medication  administered  to 
her to treat her acute symptoms may have had some role to play in the development of 
the arrhythmia. 

4 

CIRCUMSTANCES OF THE DEATH 

These were recorded as :- 

On 7.2.17 Annette Hewins was detained under section 2 Mental Health Act 1983 
following concerns over psychotic symptoms and opiate withdrawal. She was admitted 
to the Royal Glamorgan Hospital for a period of assessment and treatment. Her agitated 
condition fluctuated during admission, and she was treated symptomatically. On 8.2.17 
at around 16:45 she was discovered unconscious in her room. Despite cardio pulmonary 
resuscitation she died at 17:15. A post mortem examination posthumously revealed 
extensive coronary artery atherosclerosis as the likely cause of death. 

The Inquest broadly focused upon:- 

a.  Ms Hewins’s admission to hospital on 7.2.17. 
b.  Her treatment thereafter 
c.  Her physical health monitoring & observations 
d.  Any role the administration of certain medications played in her death 
e.  Any role clinical decisions may have played in her death 
f.  Practices & procedures in place for the management of acute opiate withdrawal 
g.  The cause of her death 

5 

CORONER’S CONCERNS 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 During the course of the inquest the evidence revealed matters giving rise to concern. In 
my opinion there is a risk that future deaths will occur unless action is taken. In the 
circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  –  

(1)  There appeared to be some inconsistency as to approach to be taken amongst 
the Nursing staff/Health Care Assistants as to when entries should be made in 
the FACE records following interaction with a patient. It is considered that some 
guidance/training on this issue would be of benefit to promote greater 
consistency 

(2)  Erroneously completed NEWS charts – it transpired that Nursing Staff/HCA’s 
were using the frequency of observation box, to record the time observations 
were carried out. This may require guidance/training to remind staff completing 
the NEWS charts of the importance of ensuring the appropriate boxes are 
completed. 

(3)  Missed Observations – It transpired that NEWS observations ought to have 

been undertaken at around 7.30am on 8.2.17. There was no record that they 
had. Whilst there appeared to be systems in place to prompt Nurses/HCA’s to 
undertake the observations on time – enhanced observations recorded on a 
white board & the NEWS charts of those patients receiving enhanced 
observations being separated on the Nursing station, these did not achieve the 
desired outcome here. It is suggested that more robust ( possibly linked to 
FACE) procedures should be considered to ensure the observations are 
performed on time 

(4)  ECG Requests – 

 plan on 8.2.17 was for an ECG to be undertaken. 

There was no evidence that it had, or had been requested – not documented. 
The system in place for requesting ECG’s – routine or otherwise appeared 
somewhat ad hoc and it is suggested that a more robust system for 
documenting & requesting ECG’s should be considered & implemented. 

(5)  It was considered that some of the detail provided by Nurses/HCA’s when 
completing the 15 minute observations chart was inadequate. In particular 
entries such as “bed”. It was accepted that such information was inadequate & a 
brief addendum adding the condition of the patient was desirable – i.e. recording 
not simply where a patient was located at the time, but also their state – calm, 
agitated, sleeping, etc. It was felt that guidance/training on the appropriate 
completion of these observation charts was indicated, so that patterns of 
physical & mental health symptoms could be assessed. 

(6)  Consideration should be given to the creation & use of a policy within the Trust 
for managing opiate dependant patients in the acute admission setting. Whilst 
the absence of such a policy is unlikely to have altered the outcome here, it was 
agreed by the Head of Mental Health Nursing that such a policy would be worthy 
of consideration, to assist clinicians & nurses faced with treating such patients. 
Such policies are in place in the Aneurin Bevan UHB & C & V UHB, as well as 
several HB’s in England 
ACTION SHOULD BE TAKEN 

6 

In my opinion action should be taken to prevent future deaths and I believe you and your 
organisation have the power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 19th November 2019.  I, the Coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out 
the timetable for action. Otherwise you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to family who may find it useful or of interest. 

2 

 
 
 
 
 
 
 
 
 
 
 HeaIthcare Inspectorate Wales, Welsh Government  

I am also under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it useful 
or of interest. You may make representations to me, the coroner, at the time of your 
response, about the release or the publication of your response by the Chief Coroner. 

9 

24th September 2019 

SIGNED: 

Graeme Hughes, Acting Senior Coroner for South Wales Central 

3

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from University Health Board (PDF)
GIG

Bwrdd lechyd Prifysgol Your Ref/eich cyf:
Date/dyddiad 18” November 2019
Tel/ffon 01443 744800
Fax/FFacs 01443 744889
Email/ebost
Private & Confidential Dept/adran Concerns Team, Patient Care & Safety

Graeme Hughes

Her Majesty’s Acting Senior Coroner
South Wales Central Coroner Area
Coroner's Office

The Old Courthouse

Courthouse Street

Pontypridd

CF37 1JW

Dear Mr Hughes
RE: Regulation 28 — Annette Susan Hewins

Thank you for the correspondence dated the 24'" September 2019 in relation to the above
Regulation 28, which details the areas of concern following the conclusion of the inquest held
on the 19" September 2019 in relation to the death of Annette Susan Hewins.

Please be assured that the Health Board has taken this matter extremely seriously and an
action plan has been developed to address the matters raised during the inquest. A copy of
the action plan is attached. You will note that a number of the issues that were raised have
been addressed and are marked as complete. All outstanding actions are being implemented
by the Mental Health Directorate, who will ensure that there is evidence to support the
completed action plan which will be monitored through the Directorates Governance structure.

I sincerely hope that this information will reassure you that the Health Board has learnt
important lessons from the investigation into the care provided to Mrs Hewins and that
effective action has now been taken to prevent further deaths.

I would like to convey once again my deepest sympathy and sincere apologies to Mrs Hewins
family for the failings identified.

Yours sincerely

Els
wine oP

Dr Sharon Hopkins
Chief Executive Officer

Enc

Return Address: Cwm Taf Morgannwg University Health Board, Headquarters, Navigation Park,
Abercynon, CF45 4SN

Chair / Cadeirydd; Professor Marcus Longley Chief Executive / Prif Weithredydd: Dr S Hopkins

Cwm Taf University Health Board is the operational name of lhe Cwm Taf University Health Board/Bwrdd lechyd Prifysgol Cwm Taf yw enw gwethredol
Bwrdd lechyd Prifysgol Cwm Taf

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