Prevention of Future Deaths reports · 2020

May Miller

Regulation 28 report to prevent future deaths, reference 2020-0201, written 8 Oct 2020. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report8 Oct 2020
Reference2020-0201
DeceasedMay Miller
CoronerJacqueline Devonish
Coroner areaSuffolk
CategoryCare Home Health related deaths · Mental Health related deaths
Sourcejudiciary.uk record · original PDF
Responses published2

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

(1)  Director, Suffolk Safeguarding Partnership 
(2) 

, Director, The Limes, Sheltered Housing, London Road, 

Halesworth 

1 

CORONER 

I am Jacqueline Devonish, Area Coroner, for the coroner area of Suffolk. 

2 

CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 
2009 and Regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

3 

INVESTIGATION and INQUEST 

On 26 June 2020 I commenced an investigation into the death of 95 year old May 
Adalaid Miller.  

The investigation concluded at the end of the inquest on 7 October 2020. The 
conclusion of the inquest was that; 

May Miller died from natural causes precipitated by a violent assault on 9 February 
2020, as she slept at her residential care home. 

4 

CIRCUMSTANCES OF THE DEATH 

This was a very sad death indeed. May Miller, although frail by virtue of her age, was 
well and happy when she became a resident of Beech House Residential Care Home 
on 4 February 2020. Whilst in her room asleep on 9 February, 5 days after she 
arrived at the home, she was attacked by another resident, 
with his walking stick. He beat around her head and face.  There were defensive 
injuries to her arms and legs.  The Beech House staff heard her screams and 
attended immediately.  Another resident also raised the alarm by pressing the alarm 
in her own room opposite. 

, aged 89, 

On arrival of the carers, Mr 
had happened.  It was thought that he was suffering from dementia with periods of 
lucidity and other periods of hallucination.  There had been no assessment. 

 was standing in the corridor, unable to recall what 

 had resided at their 

A Warden from the Limes gave evidence that Mr 
independent living facility (in a property he purchased) between 16 June 2019 and 4 
February 2020 before moving to Beech House.  Upon initial assessment the Warden 
found him belligerent and aggressive and felt there was something not quite right.  
There was no formal procedure for vetting or assessment except the request for a GP 
report.  Nonetheless, the Limes accepted his application for residency when it went to 
a committee for consideration.  His behaviour deteriorated and appeared to be 
aggressive and sexually motivated, causing the Warden to feel unsafe.  She 
subsequently stopped visiting him alone, and later, not at all.   

’s daughter gave evidence that her father had had a social worker but had 

Mr 
declined a mental health assessment.  He had episodes or paranoia but there had 
been no signs of physical aggression or violence.  Prior to approaching Beech House 
she had applied to Holmwood, Bungay who had refused to accept him due to his 
declining condition. Beech House’s evidence was that they had not been made aware 
of this information, and could not request information from any professional sources 
since he was arriving from an unregistered facility. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 5 

CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to concern. 
In my opinion there is a risk that future deaths could occur unless action is taken. In 
the circumstances it is my statutory duty to report to you; 

The MATTERS OF CONCERN as follows:- 

In light of the data sharing and confidentiality requirements under GDPR, the GP was 
unable to disclose full information to the Limes or to Beech House about any previous 
conduct or assessments of 
asked to sign a letter giving consent to disclosure to other agencies before or after the 
residency.  It was not known whether the GP could have been the central point of 
contact for all investigative agencies and the Care Homes. 

.  At no time was the family of Mr 

It was established during the evidence that multiple investigative agencies may have 
been aware of Mr 
s risk factors but that due to his not having been admitted to 
Beech House from a registered facility, that information sharing was not possible. 

Had there been in place a system for sharing safeguarding information with the Limes 
and Beech House, there may have been an opportunity to safeguard May Miller. 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you or 
your organisation have the power to take such action.  

7 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, 
namely by 3 December 2020. I, the Area Coroner, may extend the period if I consider 
it reasonable to do so. 

Your response must contain details of action taken or proposed to be taken, setting 
out the timetable for action. Otherwise you must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested 
Persons: 

1) 
2) 
3) 
4)  CQC 

, family 
, Warden at the Limes 
, Director, The Partnership in Care Limited (Beech House) 

I am under a duty to send the Chief Coroner a copy of your response.  

The Chief Coroner may publish either or both in a complete or redacted or summary 
form. He may send a copy of this report to any person who he believes may find it 
useful or of interest. You may make representations to me, the Area Coroner, at the 
time of your response, about the release or the publication of your response by the 
Chief Coroner. 

9 

Signed Jacqueline Devonish                                       Dated 8 October 2020

Responses

2 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Suffolk County Council (PDF)
May Miller - REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

This report has been prepared by 
Council and Chair of the Safeguarding Adult Review Panel on behalf of 
Director People Services, Suffolk County Council 

, Head of Safeguarding Adults, Suffolk County 
, Executive 

The  preparation  of  the  report  included  discussion  with 
,  author  of  the 
, Professional Advisor to 
witness statement offered to the inquest hearing and 
the Safeguarding Partnership and lead professional for the May Miller Safeguarding Adults 
Review. 

1.  Matters of Concern: Coroner findings. 

In light of the data sharing and confidentiality requirements under GDPR, the GP was unable 
to disclose full information to the Limes or to Beech House about any previous conduct or 
assessments of 

.  

At no time was the family of Mr 
other agencies before or after the residency.  

 asked to sign a letter giving consent to disclosure to 

It was not known whether the GP could have been the central point of contact for all 
investigative agencies and the Care Homes.  

It was established during the evidence that multiple investigative agencies may have been 
aware of Mr 
House from a registered facility, that information sharing was not possible.  

’s risk factors but that due to his not having been admitted to Beech 

Had there been in place a system for sharing safeguarding information with the Limes and 
Beech House, there may have been an opportunity to safeguard May Miller. 

2.  Decision to undertake a Safeguarding Adults Review  

The purpose of a SAR is described in the statutory guidance as to ‘promote effective learning 
and improvement action to prevent future deaths or serious harm occurring again’. The aim 
is that lessons can be learned from the case and for those lessons to be applied to future 
cases to prevent similar harm re-occurring. Further information regarding SARs can be found 
https://www.suffolksp.org.uk/working-with-children-and-adults/adults/safeguarding-adults-
reviews/ 

On  30  June  2020,  the  Safeguarding  Adult  Review  Panel  (SARP)  received  a  referral  for 
consideration  for  a  Safeguarding  Adults  Review.  Thereafter  discussion  was  held  with  the 
deceased’s family with regards to the proposal to undertake a Safeguarding Adult Review and 
its intended purpose.  

On 14 October 2020, the agreed to proceed as a full SAR Review in Rapid Time. 

The Review in Rapid Time is a pilot project delivered by the Social Care Institute for Excellence, 
with  Local  Authorities  participating  voluntarily.  COVID-19  has  created  a  new  urgency  to 
identifying  and  sharing  learning  from  certain  cases,  and  this  project  looks  to  align  the 
timescales of completing  adults’  reviews in the  same way as serious safeguarding incidents 
involving children (15 working days) 

 
 
 
 
 
 
 
 
 
 
 
 
 As part of Department of Health and Social Care’s COVID-19 Action Plan for Social Care, SCIE 
has worked with Safeguarding Adults Boards to develop and test a new model for conducting 
SARs In Rapid Time. 

3.  Terms of reference: Themed learning points to be included in the SAR 

The Review Group set up meeting with relevant leads will be held on 19 November 2020, 
where the key themes for the SAR will be defined. However, from the safeguarding 
investigation report undertaken by Adult and Community Services, it is thought that the key 
themes will be as follows:  

a)  Assessment and admission of customers to care settings who are self-funding. To 

identify barriers to robust information sharing across partner agencies with regards 
to safeguarding concerns and wider risk factors. This is to include any barriers to 
information sharing between housing providers and care providers in the placement 
of an adult who may pose a risk to others. 

b)  Responses to older people with dementia who have high additional needs in a crisis 

situation, and appropriate placements of those people  

c)  Availability of hospital and community beds for older people with dementia who 

have mental health needs 

d)  Who should undertake mental health act assessments under the Mental Health Act 
1983, when they should undertake them, and when particular agencies should/can 
request them.  

4.  Timeframe  

It is anticipated that the review will be completed by mid-December 2020, after which it will 
be presented to the SARP for further critique and development of the action plan. 
Full sign off will be undertaken by the SAB in February 2021 
Any urgent matters arising from the review and action plan will be addressed with relevant 
senior leaders before February.
Response from The Limes Residence Association (PDF)
The Limes Residents Association Limited 
The Garden Room ‘The Limes’, 41 London Road 
Halesworth, Suffolk IP19 8LT 

                                                                                       26.10.2020 

Senior Coroner’s Officer 
Beacon House, Whitehouse Road 
Ipswich, Suffolk IP1 5PB 

Inquest Touching the Death of May Adalaid MILLER 

Dear Julie.  

The Limes comprises 30 properties owned on a leasehold basis. 
The owners of the properties are encouraged to live independently 
and previously any concern the warden may have had on a 
resident has been passed on to their families who it has been 
expected would discuss their relatives needs with professional 
agencies, care homes etc. 
We believed this to have happened in this case.  

We employ a warden who lives on site but her role is limited to that 
of a good neighbour. The warden would normally visit each 
resident once a week.  If required this is increased but we are not 
a care home and any daily care needs would need to be arranged 
by the wider family. 

Prospective residents are interviewed by the warden and the 
manager. A letter of suitability is always obtained from the G.P. but 
they seemed to be bound by confidentiality and the information is 
received is very limited. 

We have always taken the view that it’s up to the care home to 
consider the suitability of a resident? and undertake an 
assessment prior to admission. On admission I would have 
expected given their lack of information that an assessment would 
have started straightaway. Had we been approached by Beach 
House we would have shared what knowledge we had. 

 
 
 
 
 
 
 
 
 
 
 
 In light of the above case and on reflection the following changes 
will be made to our working practice. The residents will be 
informed of the changes to our policy immediately by letter and our 
handbook will also be amended to reflect the changes. 

On hearing that a resident is considering a move into 
residential care, contact will be made immediately with the 
receiving care home and all information will be shared. 
This would initially be by phone (warden) and would always 
be followed up in writing (manager) 

I will also be writing to our local Social Services and G.P. practice   
and invite them to a coffee morning with the intention of building up 
a working relationship. Initially I would like to see this happen twice 
yearly. I would hope that from this clearer communication was 
possible and advice and support forthcoming when requested. 

Company Secretary and Manager  

The Limes Residents Association Limited: Company registration number: 2682550. Registered in England.                          
Registered Office: The Garden Room, ‘The Limes’, 41 London Road, Halesworth, Suffolk IP19 8LT

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