Prevention of Future Deaths reports · 2021

Michael Dent-Jones

Regulation 28 report to prevent future deaths, reference 2021-0041, written 12 Feb 2021. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report12 Feb 2021
Reference2021-0041
DeceasedMichael Dent-Jones
CoronerAnna Crawford
Coroner areaSurrey
CategoryAlcohol, drug and medication related deaths · State Custody related deaths · Community health care · Suicide (from 2015)
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

E 

IN THE SURREY CORONER’S COURT 
IN THE MATTER OF: 

__________________________________________________________ 

The Inquest Touching the Death of Michael Dent-Jones 
A Regulation 28 Report – Action to Prevent Future Deaths 
__________________________________________________________ 

1  THIS REPORT IS BEING SENT TO: 

Director General of Probation and Wales  
HM Prison and Probation Service  
3rd Floor  
Churchill House  
Churchill Way  
Cardiff  
CF10 2HH 

2  CORONER 

Miss Anna Crawford, HM Assistant Coroner for Surrey 

3  CORONER’S LEGAL POWERS 

I make this report under paragraph 7(1) of Schedule 5 to The Coroners 
and Justice Act 2009. 

4 

INQUEST 
The inquest into the death of Michael Dent-Jones was opened on 5 
February 2019 following an investigation which was commenced on 30 
July 2018. The inquest was resumed on 4 February 2021 and the 
conclusion was handed down on 5 February 2021. 

The medical cause of Mr Dent-Jones’s death was:  

1a. Tramadol Toxicity  
2. Coronary Artery Disease 

The inquest concluded with a short-from conclusion of ‘Drug-Related 
Death’ and a Narrative Conclusion as set out below.  

1 

 
 
 
 
 
  
 
 
 
 
 E 

‘Drug-Related Death.   

The Approved Premises Manual 2014 (Version 2), which was in force at 
the time and remains in force, states that residents in Approved Premises 
should not be allowed to collect their prescribed medication themselves.   

The Approved Premises Manual requires each Approved Premises to 
have a system in place so that the residents’ prescribed medication can be 
provided directly to staff at the Approved Premises.   

There was a failure on the part of the National Probation Service, contrary 
to the Approved Premises Manual, to set up such a system at St. 
Catherine’s Priory and as a result Mr Dent-Jones was able to gain access to 
his Tramadol prescription which he then overdosed on resulting in his 
death.’  

5  CIRCUMSTANCES OF THE DEATH 

On 10 March 1994 Mr Dent-Jones received a life sentence with a minimum 
term of 12 years.   

Whilst he was in prison he was suspected of misusing alcohol and 
prescription and illicit drugs.  

On 27 September 2017 Mr Dent-Jones was released on licence to an 
Approved Premises in Brighton run by the National Probation Service.   

On 2 November 2017 he was recalled to prison for breaching the 
conditions of his licence, due to a pattern of alcohol and drug misuse 
which culminated in his admission to hospital due to suspected illicit 
drug use.   

On 15 November 2017, whilst Mr Dent-Jones’ was in prison, his 
prescription for Tramadol, which was prescribed in relation to chronic 
back pain, was stopped by the healthcare team due to concerns that he 
was pretending to swallow the tablets when they were dispensed to him 
but was in fact concealing them.   

On 9 July 2018 Mr Dent-Jones was again released on licence, on this 
occasion to St Catherine’s Priory, an Approved Premises in Guildford, 
also run by the National Probation Service. 

2 

 
 
 
 
 
 
 
 
 
 
 
 E 

On his arrival at St.Catherine’s Priory, Mr Dent-Jones was assessed as not 
being suitable to keep his medication in his own possession due to his 
history of drug abuse and he agreed to hand in his prescribed medication 
to staff.  

On 11 July 2018 Mr Dent-Jones registered at Dapdune House GP Surgery 
in Guildford and requested a prescription of Tramadol for long standing 
back pain.  He informed the prescribing GP that he had been taking 
Tramadol for many years and that he got withdrawal symptoms if he did 
not take it. The records available to the prescribing GP at the time 
confirmed that Mr Dent-Jones had had a long-term prescription for 
Tramadol.  However, the prescribing GP was not aware that Mr Dent-
Jones had a history of drug abuse or that his prescription of Tramadol had 
been stopped in November 2017 due to concerns that he had been 
concealing the tablets.  Accordingly, a prescription of 
tablets was issued to Mr Dent-Jones and Mr Dent-Jones subsequently 
collected the prescription from Dapdune House Pharmacy.  

 Tramadol 

Mr Dent-Jones did not inform staff at St.Catherine’s Priory that he had 
obtained the Tramadol tablets or hand them in.   

On 14 July 2018 Mr Dent-Jones was found deceased in his bed at St 
Catherine’s Priory, having last been known to be alive at approximately 
11pm the night before.   

Mr Dent-Jones’ death was caused by an unintentional overdose of 
Tramadol, and contributed to by his Coronary Artery Disease, which 
reduced his cardiac reserve.  

The inquest concluded with the following short-form and narrative 
conclusion as set out in Box 4 above.   

3 

 
 
 
 
 
 
 
 E 

6  CORONER’S CONCERNS 

The Coroner’s concerns are as follows: 

During the course of the inquest the court heard the following evidence: 

- 

-  The National Probation Service Approved Premises Manual 2014 
requires Approved Premises to put in place a local procedure for 
the collection/delivery of residents’ prescribed medication.  The 
residents are not to be permitted to collect it themselves; 
In December 2018 the National Probation Service introduced the 
Safe Working Practices Document which sets out NPS policies and 
procedures in relation to various aspects of resident safety. Each 
Approved Premises is required to adapt the document to include 
their local procedure in respect of the delivery/collection of 
residents’ prescribed medication. Each Approved Premises is also 
required to maintain a Register confirming that every member of 
staff has read and understood the Safe Working Practices 
Document for the particular Approved Premises they work in.  
-  However, the Area Manager for Approved Premises in Surrey, 
Sussex and Bedfordshire gave evidence that prior to the inquest 
she had not previously been aware of the requirement to set up a 
system for the delivery/collection of prescribed medication as set 
out in the Approved Premises Manual 2014 and she had not 
previously seen a copy of the Safe Working Practices Document 
2018.  

-  The witness also gave evidence that until very recently there had 
not been no procedure in place for the collection/delivery of 
residents’ prescribed medication at St. Catherine’s Priory in 
Guildford or at the Approved Premises in Brighton. 

-  The National Probation Service was unable to provide the court 
with a copy of the Safe Working Practices Document for St. 
Catherine’s Priory.  

-  St. Catherine’s Priory does not have a Register confirming that 

every member of staff had read and understood the Safe Working 
Practices Document.  

4 

 
 
 
 
 
 
 E 

Accordingly I am concerned that:  

-  Staff at St Catherine’s Priory Approved Premises in Guildford, as 
well as staff in other Approved Premises nationally, may not be 
familiar with, or applying, the guidance set out in the Safe Working 
Practices Document in relation to the delivery/collection of 
residents’ prescribed medication, but also more generally in 
relation to the other policies and procedures pertaining to resident 
safety in that document.  

The MATTER OF CONCERN is: 

-  Staff at St Catherine’s Priory Approved Premises in Guildford, as 
well as staff in other Approved Premises nationally, may not be 
familiar with, or applying, the guidance set out in the Safe Working 
Practices Document in relation to the delivery/collection of 
residents’ prescribed medication, but also more generally in 
relation to the other policies and procedures pertaining to resident 
safety in that document.  

7  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I 
believe that the people listed in paragraph one above have the power to 
take such action.  

8  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of its date; I 
may extend that period on request. 

Your response must contain details of action taken or proposed to be 
taken, setting out the timetable for such action. Otherwise you must 
explain why no action is proposed. 

5 

 
 
 
 
 
 E 

9  COPIES 

I have sent a copy of this report to the following: 

1.  Chief Coroner  
2.  Dapdune House Surgery  
3.  Guildowns Group Practice  
4.  Prisons and Probation Ombudsman  

10  Signed: 

Anna Crawford 
H.M. Assistant Coroner for Surrey 
Dated this 12th Day of February 2021  

6

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Hmps (PDF)
Director General of Probation and Wales
 HM Prison and Probation Service
3rd Floor Churchill House
Churchill Way
Cardiff CF10 2HH

e-mail: 

Miss Anna Crawford  

HM Assistant Coroner for Surrey 

7th April 2021   

Dear / Annwyl Miss Crawford, 

Inquest into the death of Michael Dent-Jones  

Thank you for your Regulation 28 Report, issued following the Inquest into the death of Michael Dent-
Jones whilst a resident at St. Catherine’s Priory Approved Premises in Guildford. 

I know that you will share a copy of this response with the family and I would first like to express my 
sincere condolences for their loss.   

You have raised the following concern  

Staff at St Catherine’s Priory Approved Premises in Guildford, as well as staff in other 
Approved Premises nationally, may not be familiar with, or applying the guidance set out in 
the Safe working Practices Document in relation to the delivery/collection of residents’ 
prescribed medication, but also more generally in relation to the other policies and procedures 
pertaining to resident safety in that document  

The national Safe Working Practice (SWP) document for all Approved Premises was first introduced 
in December 2018 having been approved by the National Approved Premises Continuous 
Improvement Governance Board.  The purpose of this document is to ensure consistency of approach 
and includes a section on Medication and in particular the delivery/collection of residents’ prescribed 
medication.  Following the conclusion of the Inquest, the Head of the National Approved Premises 
Team undertook an audit of all SWPs to ensure each and every one contained correct and relevant 
local information about the delivery/collection of residents’ prescribed medication.   

The national SWP template has recently been reviewed and is due to be re-issued on the 30th April 
2021 to all Approved Premises Managers for local update by the middle of June 2021.  Part of this 
process  includes an instruction that every staff member working in an Approved Premises, including 
agency staff must read the updated SWP and sign a locally held Register to confirm this and also that 
they understand the processes which must be followed at all times.  These Registers are managed by 
the Approved Premises Manager and assurance that all relevant staff have signed off the Register will 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 be provided by Area Approved Premises Managers to the operational Residential Heads of Public 
Protection.    

In addition to the SWP, there are other policies and procedures that relate to the safety of AP 
residents.  One of these is the Approved Premises Manual.   All relevant processes and procedures 
are available to all approved premises staff in HMPPS EQuiP, (a system introduced to ensure 
excellence and quality in processes).  This suite of processes incorporates guidance, flow charts and 
links to relevant policy documents, such as the AP Manual.  The search facility within EQuiP is 
updated regularly to ensure quick and easy access for all staff to the relevant policies, guidance and 
procedures.  The National Approved Premises Team will review the EQuiP usage data for approved 
premises staff to identify any areas where EQuiP usage falls below average and will undertake (over 
the next six months to September 2021) , an awareness raising exercise to reinforce the importance 
of EQuiP as the reference source of information for all approved premises policies and procedures.   

Thank you for bringing these matters of concern to my attention.  Please be assured that learning 
from the circumstances of this tragic death has been implemented at St Catherine’s Priory Approved 
Premises and shared with colleagues nationally in all Approved Premises.   

Yours sincerely / Yn gywir 

Director General of Probation and Wales, HM Prison and Probation Service 
Cyfarwyddwr Cyffredinol y Gwasanaeth Prawf a Chymru, Gwasanaeth Carchardai a Phrawf EM

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