Prevention of Future Deaths reports · 2021

Geoffrey Hutton

Regulation 28 report to prevent future deaths, reference 2021-0191, written 4 Jun 2021. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report4 Jun 2021
Reference2021-0191
DeceasedGeoffrey Hutton
CoronerDavid Reid
Coroner areaWorcestershire
CategoryState Custody related deaths · Suicide (from 2015)
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS (1)

NOTE: This form is to be used after an inquest.

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS
THIS REPORT IS BEING SENT TO:

1. The Governor, HMP Long Lartin, South Littleton, Evesham,
Worcestershire.

1 | CORONER

| am David Donald William Reid, Senior Coroner, for the coroner area of
Worcestershire

2 | CORONER’S LEGAL POWERS

| make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act
2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

3 | INVESTIGATION and INQUEST

On 20.2.19 an investigation was commenced into the death of Geoffrey Harrison
HUTTON, a prisoner at HMP Long Lartin, who died at the prison on 8.2.19, being 39
years of age.

This investigation concluded at the end of the inquest on 27.5.21.

The medical cause of death was:
1a Hanging by ligature.

The conclusion of the inquest was as follows:

“Geoffrey Hutton died as the result of suicide.

(a) HMP Belmarsh’s failure to respond to HMP Long Lartin's email of 21.12.18, asking
for a copy of their social care plan for Mr. Hutton, possibly caused or contributed to
Mr. Hutton's death;

(b) The Safer Custody team at HMP Long Lartin's failure to follow up that request with
HMP Belmarsh possibly caused or contributed to Mr. Hutton's death;

(c) HMP Long Lartin’s failure to carry out a social care assessment or make a social
care referral to the local authority probably caused or contributed to Mr. Hutton's
death;

(d) HMP Long Lartin's failure to complete the Caremap action in Mr. Hutton's final
ACCT document, which required a referral to social care by the Safer Custody team,
probably caused or contributed to Mr. Hutton's death;

(e) HMP Long Lartin's failure to provide adequate support to Mr. Hutton in relation to
his hearing and communication needs, and make reasonable adjustments
accordingly, probably caused or contributed to Mr. Hutton's death.”

4 | CIRCUMSTANCES OF THE DEATH

Mr. Hutton hanged himself in his cell at HMP Long Lartin on 8.2.19, having made a
ligature from the drawstring of a laundry bag. He had a significant hearing impairment,
with cochlear implants in both ears; when those implants were not working he was
profoundly deaf. He also had recognized longstanding mental health and substance

misuse issues, in respect of which he was having regular contact with the Inclusion
team in prison.

At the time of his death, he was the subject of an ACCT document which had been
open for some 2 weeks — his second ACCT since his arrival at HMP Long Lartin on
19.12.18.

Mr. Hutton frequently expressed feelings of isolation and concern over his inability to
have contact with his family and partner because of his hearing difficulties, and on
several occasions self-harmed or threatened to self-harm because of the frustration
he felt about this.

At the time of his death, no social care referral had been made and therefore no social
care plan was in place which identified and sought to meet his needs which resulted
from his hearing issues.

CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to concern.
In my opinion there is a risk that future deaths will occur unless action is taken. In the
circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows. —

(1) No social care referral had been made for Mr. Hutton, despite the need for
one having been identified soon after his arrival at HMP Long Lartin. This was
because no effective system for making such referrals to the relevant Local
Authority appeared to be in place at the prison at the time of these events.
The Safer Custody team were responsible for making such referrals, but
members of that team suggested in evidence that they had insufficient time to
deal with such issues. The Safer Custody lead at the time of these events
gave evidence as follows:

(a) asocial care referral, on the correct form as per the prison’s Adult
Safeguarding Policy, was never made;

(b) such a referral should have been made within days of Mr. Hutton’s arrival
at the prison;

(c) he was unable to explain why the system had broken down, but agreed
that officers within his team had then, and continue to have insufficient
time to devote to Equality & Disability issues;

(d) there is still no training in place to ensure that officers are able to identify
the need for a social care referral, and know how to make such a referral.

8

There appears to be no effective system for allocating ACCT Case
Managers at HMP Long Lartin. The officer ( Officer A ) who, when she
opened the final ACCT document for Mr. Hutton, appointed herself as Case
Manager for this ACCT, did so knowing that she would have no contact with
him over the following two weeks. Officer A gave evidence that:
(a) this was common practice at the prison;
(b) officers were discouraged from not naming a Case Manager when they
opened an ACCT, even if ( as here ) it was opened at night;
(c) she was hoping that another officer might “take it over” from her.
As she predicted, she herself did indeed have no further contact with Mr.
Hutton. Furthermore, this problem was not passed on or identified, and no
other officer took over the Case Manager role. Therefore there was no
effective oversight of an ACCT involving a potentially very vulnerable
individual.
Of particular concern is that another officer appears to have filled in Officer
A’s details in the “name” and “signature” boxes at the foot of the ACCT
Caremap, and dated them 7.2.19 ( the day before Mr. Hutton’s death ),
thereby giving the impression that Officer A had reviewed and satisfied
herself that the actions identified in the Caremap had been dealt with. In fact,
the most important action on the Caremap, which required a social care
referral, had not been completed.

in)

This lack of effective oversight was not confined to Mr. Hutton’s final ACCT
document. For his first ACCT document at HMP Long Lartin, only a month
earlier, the named Case Manager had no involvement with it until the fourth
ACCT Case Review, and made no entries on the Caremap ( which was
signed off by a different officer ).

| heard evidence from a member of the current Senior Management Team at

the prison that:

(a) there is currently no formal training for the allocation of, or fulfilment of the
duties of the ACCT Case Manager role;

(b) this will be reviewed, and training will be organised.

The lack of an effective ACCT Case Manager, who is able to provide
proper oversight of an ACCT, is an issue which was raised by me ina
previous Report to Prevent Future Deaths which followed the death of
another prisoner at HMP Long Lartin ( David KIRSCH — report dated
30.10.19 )

S

Not all prison staff who carry out ACCT observations on vulnerable
prisoners at night have received ACCT training.

This issue became apparent when the Operational Support Grade member of
staff (OSG ) who found Mr. Hutton on the morning of his death gave
evidence to the inquest. Not only had he not received any training about the
ACCT procedure at the time of these events, that remains the case now.

| heard evidence from a member of the current Senior Management Team at
the prison that OSGs are currently required to carry out ACCT observations at
night, but that ACCT training for them is not mandatory and some have
therefore not received such training.

It is of concern that those carrying out potentially critical observations on very
vulnerable prisoners may not be aware of what the ACCT procedure involves,
or what it may require of them if they have any concerns about a prisoner.

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and I believe you have

the power to take such action by conducting an investigation into the deficiencies and
failures outlined above, and by conducting a review of the social care referral process
and the ACCT process within your prison.

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by 30.7.21. |, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting
out the timetable for action. Otherwise you must explain why no action is proposed.

COPIES and PUBLICATION

| have sent a copy of my report to the Chief Coroner and to the following Interested
Persons:

Hodge Jones & Allen solicitors, who represent Mr. Hutton’s family;

Hill Dickinson LLT, who represent Practice Plus Group and the Midlands Partnership
NHS Foundation Trust;

Government Legal Department, who represent HM Prison Service;

The Prison and Probation Ombudsman.

(os)

lam also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both in a complete or redacted or summary
form. He may send a copy of this report to any person who he believes may find it
useful or of interest. You may make representations to me, the coroner, at the time of
your response, about the release or the publication of your response by the Chief
Coroner.

Signed

D. D. W. Reid 4" June 2021

H.M. Senior Coroner for Worcestershire

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Hmpps (PDF)
Director General Prisons 
HM Prison and Probation Service 
8th Floor Ministry of Justice 
102 Petty France 
London SW1H 9AJ 

20 September 2021 

David Donald William Reid 
Senior Coroner for Worcestershire 
Worcestershire Coroner Service 
The Civic 
Martins Way 
Stourport on Severn 
Worcestershire 
DY13 8UN 

Dear Mr Reid, 

Thank you for your Regulation 28 report of 4 June 2021 following the inquest into the death 
of Geoffrey Harrison Hutton at HMP Long Lartin on 8 February 2019. I am informed there 
was an administrative error on our part for which I apologise and as such, I am grateful to 
you for granting an extension to the statutory deadline for my response. 

I know that you will share a copy of this response with the family of Mr Hutton and I would 
like to express my condolences for their loss. Every death in custody is a tragedy and the 
safety of those in our care is my absolute priority. 

You have identified a number of concerns relating to social care referrals and the 
management of Assessment Care in Custody and Teamwork (ACCT) processes at the 
prison. Thank you for bringing these concerns to my attention. 

Following the inquest, a review of the prison’s adult safeguarding policy was undertaken, 
and the prison is now working on a memorandum of understanding with Worcestershire 
County Council which will be completed by September 2021. The agreement sets out the 
strategic intent and joint commitment to improving the social care provision and procedures 
for those in custody. 

The prison is also developing a directory to be used by staff in order to identify the most 
appropriate interventions for those in custody. This is due to be published later this month 
and will feature all interventions available through Worcestershire Social Care and will 
include information about the sensory impairment team within the local authority.  A new 
template for referrals is more user friendly and takes less time to complete. Posters have 
been displayed around the prison to promote the new template and policy, and when the 
memorandum of understanding has been completed a notice to staff will be issued to inform 
all staff of the new processes. 

The Safer Custody Team is responsible for managing social care referrals, and the weekly 
multi-disciplinary Safety Intervention Meeting (SIM) is attended by the local authority social 
care team, providing an opportunity to discuss any new referrals and assessments, and to 

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 update on progress and discuss any actions to be taken. The healthcare provider, Practice 
Plus Group (PPG) has also signed up to the memorandum of understanding and joint 
working between healthcare, prison and social care teams will ensure that any outstanding 
referrals or actions are picked up and addressed and that sufficient time is given to 
discussing support options for prisoners identified as having additional needs. 

Your second concern relates to the system for allocating ACCT case managers. You may 
be aware that HMPPS has introduced a revised version of ACCT which went live across the 
prison estate in July 2021; ACCT version 6. The changes are intended to assist staff in 
providing high quality multi-disciplinary care and support to individuals at risk, focusing on a 
person-centred approach which meets the needs of each individual. The term Case 
Manager has been replaced with Case Coordinator to reflect the fact that everyone involved 
in the ACCT process is responsible for ensuring that good quality support is provided. 
Specific training for ACCT Case Coordinators is being provided and staff must undertake 
the relevant modules before taking up the role. The Case Coordinator is responsible for 
coordinating and documenting multi-disciplinary case reviews, ensuring that support actions 
(previously the ‘Caremap’) are progressed and completed before the ACCT is closed, and 
for conducting the post-closure review.  

At HMP Long Lartin a new database is being implemented to support the allocation of 
ACCT Case Coordinators. This contains information on staff rotas, periods of leave and 
how many open ACCTs each Case Coordinator currently has. This will facilitate effective 
allocation decisions and support a renewed focus on providing consistent and proper 
oversight and ownership of cases. In addition, the staffing resources within the safer 
custody team have been reviewed and an additional manager has been introduced, 
providing capacity to complete more assurance work around ACCT processes. 

Your final concern relates to the fact that some Operational Support Grade (OSG) staff who 
carry out ACCT observations at night have not received ACCT training. We are making 
changes to the training provided to OSG staff,  making it  mandatory for OSGs to complete 
suicide and self-harm (SASH) training, which includes material on ACCT. Initial OSG 
training will also be changed, so that from early 2022 all new OSGs will receive the relevant 
SASH training modules as routine. 

Thank you again for bringing your concerns to my attention.  I trust that this response 
provides assurance that action is being taken to address the matters that you have raised.  

Yours sincerely, 

Director General for Prisons

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