Prevention of Future Deaths reports · 2021

Henry Doll

Regulation 28 report to prevent future deaths, reference 2021-0351, written 20 Oct 2021. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report20 Oct 2021
Reference2021-0351
DeceasedHenry Doll
CoronerAnna Crawford
Coroner areaSurrey
CategoryCare Home Health related deaths · Community health care · Other related deaths
Sourcejudiciary.uk record · original PDF
Responses publishednone published

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

IN THE SURREY CORONER’S COURT 
IN THE MATTER OF: 

__________________________________________________________ 

The Inquest Touching the Death of Henry Edward Hullin Doll 
A Regulation 28 Report – Action to Prevent Future Deaths 
__________________________________________________________ 

1  THIS REPORT IS BEING SENT TO: 

Chief Executive 
The Avenues Trust Group 
River House  
1 Maidstone Road  
Sidcup  
Kent  
DA14 5TA   

2  CORONER 

Miss Anna Crawford, HM Assistant Coroner for Surrey 

3  CORONER’S LEGAL POWERS 

I make this report under paragraph 7(1) of Schedule 5 to The Coroners 
and Justice Act 2009. 

4 

INQUEST 
An inquest into the death of Mr Doll was opened on 7 April 2021.  The 
inquest was resumed on 18 October 2021 and concluded on 19 October 
2021.    

The medical cause of Mr Doll’s death was: 

Ia. Aspiration Pneumonia  
1b. Choking and Aspirating on a biscuit (21.2.21) 

II Dysphasia, Learning, Disability, Dementia, Down’s Syndrome 

1 

  
 The inquest concluded that Mr Doll’s death was due to an accident, 
contributed to by failures on the part of his residential care home.  

5  CIRCUMSTANCES OF THE DEATH 

Mr Doll had a Learning Disability, Down’s Syndrome and Dementia. 
He was non-verbal and did not have any insight into his own care 
needs.  He lacked mental capacity and was subject to a Deprivation of 
Liberty Order. His care was funded by West Sussex County Council. 

Mr Doll lived at Kenilworth, which is a residential care home for up 
to six people with autism or learning disabilities, which is owned and 
run by the Avenues Group.  Residents at Kenilworth have free access 
to the kitchen.  

Mr Doll had been assessed by the Speech and Language Therapy 
Team (SALT) as being at high risk of aspiration and choking.  This 
was due to a number of factors, namely that he had dysphagia, in 
combination with a lack of teeth, and the fact that he did not chew his 
food before swallowing it.  Accordingly, the SALT team made a 
number of recommendations on 20 December 2019, which included 
that Mr Doll should avoid dry foods and must always be supervised 
whilst eating.  

On 21 February 2021 Mr Doll entered the kitchen at Kenilworth alone 
and got a shortbread biscuit from the biscuit tin.  He choked and 
aspirated on it, resulting in his death from Aspiration Pneumonia the 
following day on 22 February 2021 at East Surrey Hospital. 

The court found that those managing Kenilworth had failed to identify 
the risk of Mr Doll obtaining unsuitable food items from the kitchen 
and eating them in an unsupervised manner and had also failed to put 
in place appropriate measures to prevent him from doing so.   

2 

 
 
 
 
 
  
 6  CORONER’S CONCERNS 

Risk assessments  

The court heard evidence that a formal written risk screening tool was 
completed in relation to the risk of Mr Doll choking on 20.10.20.  The 
risk was scored as ‘6’ meaning that the risk of him choking was 
considered to be possible and that if he were to choke the likely 
impact on him would be low.  This score placed him in the yellow 
band of risk according to the risk assessment matrix, meaning that the 
risks could be sufficiently mitigated with use of ‘positive behaviours 
support’ or small adjustments to activity. 

Both the Kenilworth Home Manager and the Regional Director, who 
is responsible for some 50 homes within the Avenues Group, gave 
evidence at the inquest that Mr Doll’s risk screening had been 
correctly completed and that the process for completing the risk 
screening was to first consider what mitigating measures were already 
in place and then to assess the likelihood of the risk occurring and the 
likely impact on the individual.   

The court found that both witnesses had misunderstood the risk 
assessment process and that the risk screening completed in respect of 
Mr Doll was completely at odds with the SALT assessment and had 
been inaccurately completed.  Had it been accurately completed Mr 
Doll would have received a higher score placing him in the red band 
of risk according to the risk assessment matrix, requiring the risk to be 
reported to a senior manager to sign off on the care plan and requiring 
Mr Doll to be placed on the Avenues Group risk register.  

The Court found that had this process been followed it was likely that 
the risk posed to Mr Doll by way of free access to the kitchen would 
have been identified and mitigated prior to his death.  

First aid  

The court found that the Cardio-Pulmonary Resuscitation (CPR) 
provided by care staff prior to the arrival of the paramedics on 21 
February 2021 was not effective, albeit this did not contribute to Mr 
Doll’s death.  

3 

 
 
 
 
 
 
 
 
 
 
 The MATTER OF CONCERN is: 

1.  Both the Kenilworth Home Manager and the Regional Director, 

responsible for some 50 homes, maintained at the inquest that Mr 
Doll’s risk assessment had been accurately completed and that the 
appropriate way to conduct a risk assessment was to first consider 
what mitigating measures were in place and then to go on to assess 
the likelihood of the risk occurring and the likely impact on the 
individual.   

Accordingly, the Coroner is concerned that the risk screening in 
respect of other residents at Kenilworth, but also other Avenues 
Group locations, may have been completed in a similar manner.  

The Avenues Group is invited to consider carrying out an audit of 
the current risk assessments in place and to ensure that all those 
involved in the auditing process have a clear understanding of the 
process.   

The Avenues Group is also invited to consider whether further 
training is required in relation to the completion of the risk 
screening tool.  

2.  The court found that the CPR provided by staff to Mr Doll on 21 

February 2021 prior to the arrival of the paramedics was 
ineffective, albeit this did not contribute to his death.  

The Avenues Groups is invited to consider whether staff have 
received sufficient practical training so as to ensure that they are 
confident and capable of carrying out effective CPR.  

7  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I 
believe that the people listed in paragraph one above have the power to 
take such action.  

4 

 
 
 
  
 
  
 
 8  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of its date; I 
may extend that period on request. 

Your response must contain details of action taken or proposed to be 
taken, setting out the timetable for such action. Otherwise you must 
explain why no action is proposed. 

9  COPIES 

I have sent a copy of this report to the following: 

1.  Chief Coroner  
2.  Mr Doll’s family   
3.  West Sussex County Council  
4.  Care Quality Commission  

10  Signed: ANNA CRAWFORD  

Anna Crawford 
H.M Assistant Coroner for Surrey 
Dated this 20th day of October 2021  

5

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