Prevention of Future Deaths reports · 2021

William Rutherford

Regulation 28 report to prevent future deaths, reference 2022-0118, written 16 Jun 2021. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report16 Jun 2021
Reference2022-0118
DeceasedWilliam Rutherford
CoronerAndrew Hetherington
Coroner areaNorth Northumberland and South Northumberland
CategoryCare Home Health related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

ANDREW HETHERINGTON 
HM Senior Coroner for North Northumberland and 
Acting Senior Coroner for South Northumberland 

County Hall Morpeth Northumberland NE61 2EF 

Date: 16 June 2021 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO:  Baedling Manor Care Home, Alcyone Healthcare. 

1 

2 

CORONER 

I am Mr Andrew Hetherington  for Northumberland 

CORONER’S LEGAL POWERS 

I  make  this  report  under  paragraph  7,  Schedule  5,  of  the  Coroners  and  Justice  Act  2009  and 
regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 

http://www.legislation.gov.uk/ukpga/2009/25/schedule/5/paragraph/7 

http://www.legislation.gov.uk/uksi/2013/1629/part/7/made 

 
 
 
 
 
 
 INVESTIGATION and INQUEST 

On 7 January 2021 I commenced an investigation into the death of William Stanton RUTHERFORD. 
The investigation concluded at the end of the inquest. 

Dr Whitehouse found the cause of death to be: 

1a Pneumonia  

1b Fractured Ribs 

1c 

II  Frailty of Old Age 

I concluded the inquest at County Hall, Morpeth on 4 June 2021 as follows: 

3 

Box 3. 

The  deceased  was  a  temporary  resident  within  Baedling  Manor  Care  Home,  Bedlington  from  14 
November  2020  and  was  for  one  to  one  care.  He  had  suffered  a  fall  on  5  December  2020  and  had 
been  seen  by  a  doctor  on  10  December  2020.  He  was  prescribed  antibiotics  on  24 
December  2020.  On  28  December  2020  he  was  taken  to  Northumbria  Specialist  Emergency  Care 
Hospital following a further fall and was found to have sustained fractures to his left and right ribs. 
He  had  pneumonia  but  despite  treatment  he  deteriorated  and  died  within  Northumbria  Specialist 
Emergency Care Hospital on 5 January 2021. The precise circumstances of where and when the rib 
fractures were sustained remains unascertained. 

Box 
4 
Died  as  a  consequence  of  injuries  sustained  in  a  fall  the  precise  circumstances  of  which  remain 
unascertained and it is not possible to identify the specific incident that led to death. 

 
  
 
 
 
 
 
 
 CIRCUMSTANCES OF THE DEATH 

Mr Rutherford was a temporary resident at Baedling Manor Care Home from 14 November 2020. He 
was initially for respite care and the plan was he would be transferred to a care home were his wife 
was a also resident. Sadly she died in December 2020. Alternative accommodation was being sought.  
Mr Rutherford suffered with dementia and he was for one to one care whilst at Baedling Manor Care 
Home.  This  level  of  care  included  visual  observations  24  hours  a  day.  He  was  described  as 
independent mobility wise and for his own needs. On 5 December 2020 Mr Rutherford was found on 
the floor of his room. He had redness to his forehead and complained of being sore to the hip. He was 
seen by the GP on 10 December 2020 and was able to walk normally. On 24 December 2020 the GP 
prescribed  antibiotics.  On  28  December  2020  I  heard  evidence  from  staff  that  were  assisting  Mr 
Rutherford with his needs and helped him change his bed clothes.  Very shortly after, whilst staff told 
me they were still in his room, he was found on the floor. It was not clear on the evidence how he 
came to be on the floor and when staff checked Mr Rutherford he was found to have bruising to his 
left side and a red mark to the right. No member of staff had noticed the bruising before. I found the 
circumstances of the incident as described to me by the witnesses to be confused and disjointed. 

4 

A call was made to 111 and paramedics attended. Mr Rutherford was taken to Northumbria Specialist 
Emergency Care Hospital and was found to have sustained several rib fractures. A CT scan reported 
‘acute left 5th to 12th rib fractures seen. Left 11th rib is fractured at 2 areas. Right 11th rib is also 
fractured. There are also old rib fracture bilaterally’ (L 5th - 12th rib #s)'. He was given antibiotics but 
he continued to become more unwell and it was felt he would not survive the admission. The decision 
was made to move to comfort-based care, and he was put onto the care of the dying patient document. 
Mr Rutherford died within Northumbria Specialist Emergency Care Hospital on 5 January 2021. 

I heard that the minimum staff requirement overnight would six members of staff but that provides for 
sickness and it would be the expectation there would be five members of staff on duty overnight. I 
heard than on 28 December 2020 there were 42 residents at Baedling Manor but that Mr Rutherford 
was the only resident at that time receiving one to one care. I heard that on 27 December 2020 there 
were four members of staff on duty. Witnesses were unable to tell me how many staff were on duty 
on the evening of 28 December 2020 but could not confirm that there were more than four members 
of staff on duty. 

I have previously expressed concern as to the standard of record keeping at Baedling Manor and that 
the record keeping did not represent an accurate picture. It was reaffirmed to me in evidence today 
that record keeping in the case of Mr Rutherford was not up to standard either and was still a work in 
progress. I have received no response to my earlier Regulation 28 report, with the response falling due 
on 14 April 2021 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to concern. In my opinion 
there  is  a  risk  that  future  deaths  will  occur  unless  action  is  taken.  In  the  circumstances  it  is  my 
statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  – 

(1) I am concerned that staffing levels were below the minimum requirement on 27 and 28 December 
2020. Mr Rutherford was for one to one care and I am concerned that the appropriate number of staff 
were not available. 

(2)  I  have  previously  raised  concerns  regarding  the  standard  of  record  keeping  at  Baedling  Manor 
Care Home. I have not received a response to my previous concerns which I repeat again. This is the 
second  death  where  a  resident  has  died  following  a  fall  at  Baedling  Manor  Care  Home  and  I  am 
concerned  that  the  record  keeping  does  not  reflect  the  needs  of  the  residents  or  accurately  record 
incidents as they occur. 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you have the power to 
take such action. 

YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this report, namely by 
30 July 2021. I, the coroner, may extend the period. 

Your  response  must  contain  details  of  action  taken  or  proposed  to  be  taken,  setting  out  the 
timetable for action. Otherwise you must explain why no action is proposed. 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested Persons the 
family of Mr Rutherford and to the Care Quality Commission, and Safe Guarding. 

I am also under a duty to send the Chief Coroner a copy of your response. 

The Chief Coroner may publish either or both in a complete or redacted or summary form. He may 
send a copy of this report to any person who he believes may find it useful or of interest. You may 
make  representations  to  me,  the  coroner,  at  the  time  of  your  response,  about  the  release  or  the 
publication of your response by the Chief Coroner. 

5 

6 

7 

8 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  4 June 2021 

9 Signature 

Andrew Hetherington HM Senior Coroner for North Northumberland and Acting Senior Coroner 
for South Northumberland.

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Alcyone Healthcare (PDF)
._.. 

~ 

Alcyone

h ealthcare 

Baedling Manor 
Front Street West 
Bedlington 
Northumberland 
NE22 5TT 

Mr Andrew Hetherington 
Senior Coroner for Northumberland 
and Acting Senior Coroner for South Northumberland 
County Hall Morpeth 
Northumberland 
NE61  2EF 

23 rd  July 2021 

Dear Mr Hetherington 

Re:  Baedling  Manor 
Letter of response to the Coroner;  Regulation  28  Report to prevent future 
deaths 

With reference to the cases 
response the measures taken to prevent future deaths. 

 and 

, please find  outlined in this 

Please note,  the response is in summary form due to the circumstances around the 
current provision, as follows : 

As of 12th  February,  Baedling Manor is currently under notification to close due to 
significant and multiple failures in  regulatory activities. As a result, the current 
provider has taken the view that attempts to make the home safe under the previous 
management team has proven unsuccessful and therefore has made the decision to 
sell the business to an established provider. 

The home is currently going though transition to a new and  established provider 
operator and a new management team has been employed as part of this process 
with  significant support of the incoming provider.  It is anticipated that the changeover 
will complete before the end of August 202. 

The new team are unable to comment on historical cases,  however all efforts are 
being made to significantly develop the safe operation of the home during the 
transition, this includes but is not limited to: 

Email:  admin@alcyone-hcalthcarc.co.uk 
Company Registration:  71 50325 

 
 
 •  Routine access and support from  Director of Care of the management support 

team 

•  Enhanced leadership and communication amongst the staff team 
•  Full time,  onsite support from experience nominated Individual. 
•  Responsive and collaborative communication with CQC leads, 

Northumberland Safeguarding team, Northumberland Contracts team, 
Northumberland Infection control team, other visiting professionals, families 
and  residents. 

•  Full review and implementation of new compliance systems and reporting 

processes 

Increased face to face training 

•  Full review and implementation of new care planning processes 
• 
•  Full health and  safety audit and associated actions 
•  Staffing structure review and revised  recruitment and induction processes 
•  Monitored and audited management action plans 

A  realistic timeframe to move the home into a safe and well led establishment is 
anticipated to be a 3-6 month period.  A CQC inspection review is due in  December 
2021. 
If you require any further information,  please do not hesitate to contact me. 

Yours Sincerely 

Nominated individual. 
On  behalf of Alcyone Healthcare

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