Prevention of Future Deaths reports · 2022

Violet Howard

Regulation 28 report to prevent future deaths, reference 2022-0273, written 2 Sep 2022. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report2 Sep 2022
Reference2022-0273
DeceasedViolet Howard
CoronerCatherine McKenna
Coroner areaManchester North
CategoryOther related deaths · Hospital Death (Clinical Procedures and medical management) related deaths
Organisation namedNorthern Care Alliance NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO  PREVENT FUTURE DEATHS (1) 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS  BEING SENT TO: 

,  Chief Executive of NHS Greater Manchester Integrated Care 

1 

CORONER 

I am  Catherine McKenna, Area Coroner for the Coroner area of Manchester North 

2 

CORONE~SLEGALPOWERS 

I make this  report under paragraph  7,  Schedule 5,  of the  Coroner's and  Justice Act 2009 and Regulations 28 
and  29 of the Coroners (Investigations) Regulations 2013 

3 

INVESTIGATION and INQUEST 

On 23 May 2022 an investigation into the death of Violet Elizabeth Howard was commenced.  The investigation 
concluded  at the end  of the  inquest on  2 September 2022.  I recorded  a conclusion  of Natural Causes.  The 
medical cause of death was recorded as  1a) Sepsis 1 b)  Hepatic abscess 2) Extensive eczematised psoriasis, 
Psoriasis with  arthropathy and Type 1 Diabetes Mellitus 

4 

CIRCUMSTANCES OF DEATH 

Ms  Howard was  admitted to  Fairfield  General  Hospital on  13 March 2022 and  diagnosed with sepsis caused 
by  a  hepatic  abscess.  She  was  transferred  to  the  Royal  Oldham  Hospital  (ROH)  and  underwent  two 
procedures to drain the abscess.  The abscess recurred  and  was not amenable to  surgery because of its size 
and  location.  During the admission,  Ms  Howard developed a skin rash which required  specialist dermatology 
input.  From  22 April  2022,  attempts were made by the treating team  at the ROH  to obtain  dermatology input 
into  Ms  Howard's  care.  This  involved  enquiries  with  Manchester  Royal  Infirmary,  Withington  Hospital  and 
Salford  Royal  Hospital  (SRH).  The  outcome  of those  enquiries  was  that  even  though  Ms  Howard  was  an 
inpatient at the ROH, a referral to the dermatology service covering ROH had to be made through her GP.  The 
referral from  Ms Howard's GP was made and subsequently rejected on the basis that her postcode fell outside 
of the dermatology service's catchment area. 

By 27 April  2022,  Ms  Howard's skin condition  was  considered  a dermatological emergency and  as  such  she 
met the criteria for input from  the dermatology team at SRH.  I heard that the SRH dermatology clinic does not 
offer a service on 28 April and an appointment was made for Ms Howard to attend SRH on 29 April. Ms Howard 
was  not  able  to  attend  this  appointment  as  her  condition  deteriorated  further  on  28  April.  A  Consultant 
Dermatologist  from  SRH  attended  on  Ms  Howard  at  ROH  on  1  May  2022  and  diagnosed  extensive 
eczematised psoriasis.  This condition had  impacted on Ms  Howard's fluid  balance, renal function and general 
reserves and  is  a contributory factor in  her death.  Whilst the evidence did  not meet the required  standard  to 
show  that  earlier  dermatology  input  would  have  averted  Ms  Howard's  death,  it  would  have  mitigated  the 
distress, discomfort and  pain she experienced towards the end  of her life. 

5 

CORONE~SCONCERNS 

During the course of the  inquest the evidence revealed  matters giving rise to concern.  In  my opinion there  is 
a risk that future deaths will  occur unless action  is  taken.  In the circumstances it is my statutory duty to  report 
to you. 

The MATTERS OF CONCERN are as follows:-

(1)  There is a gap in the commissioning arrangements for dermatology services covering in-patients at 
the Royal  Oldham  Hospital.  Those arrangements do not cover in-patients who are from  outside of 
the Oldham  area unless and  until they become 'emergency dermatological cases' and  meet the 
criteria for input from  dermatology at Salford Royal  Hospital. 

 6 

ACTION  SHOULD BE TAKEN 

In  my opinion  action  should  be taken to  prevent future deaths  and  I believe each  of you  respectively 
have the power to take such action. 

7 

YOUR RESPONSE 

You  are  under a duty to  respond  to  this  report within  56  days  of the  date of this  report,  namely 31  October 
2022 I,  the Area Coroner,  may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out the timetable for action. 
Otherwise you  must explain why no action  is  proposed. 

8 

COPIES and  PUBLICATION

I have sent a copy of my report to the Chief Coroner and to  the following Interested Persons namely:-

• 
•  Northern Care Alliance  NHS Trust 

I am  also under a duty to send the Chief Coroner a copy of your response. 

The Chief Coroner may publish either or both in a complete or redacted or summary from. He may send a copy 
of this  report to  any person  who he  believes  may find  it useful  or of interest.  You  may make representations 
to  me  the  coroner at the  time  of your  response,  about the release  or the  publication  of your response  by the 
Chief Coroner. 

Date:  2 September 2022 

Signed: 

l

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from NHS Greater Manchester Integrated Care (PDF)
Date: 31 October 2022 

Ms C McKenna  
HM Coroners Court,  
Floors 2 and 3,  
Newgate House,  
Newgate,  
Rochdale,     
OL16 1AT 

Dear Ms. McKenna 

Re: Regulation 28 Report to Prevent Future Deaths – Violet Elizabeth Howard 26/11/21 

Thank you for your Regulation 28 Report dated 05/09/22 concerning the sad death of Violet Elizabeth 
Howard on 23/05/22. On behalf of NHS Greater Manchester Integrated Care (NHS GM), I would like to 
begin by offering our sincere condolences to Ms. Howards family for their loss. 

Thank you for highlighting your concerns during Ms. Howards Inquest which concluded on 2 September 
2022. On behalf of NHS GM, I apologise that you have had to bring these matters of concern to our 
attention but it is also very important to ensure we make the necessary improvements to the quality and 
safety of future services.   

The inquest concluded that Violet’s death was as a consequence of natural causes. The medical cause 
of death was 1a) Sepsis; 1b) Hepatic abscess; 2) Extensive eczematised psoriasis, Psoriasis with 
arthropathy and Type 1 Diabetes Mellitus. Following the inquest, you raised concerns in your Regulation 
28 Report to NHS GM that there is a risk future deaths will occur unless action is taken. 

I hope the response below demonstrates to you and Ms. Howard’s family that NHS GM has taken the 
concerns you have raised seriously and will learn from this as a whole system.  

This letter addresses the issues that fall within the remit of NHSGM and how we can share the learning 
from this case. 

The matter of concern that has been raised is in relation to ‘a gap in commissioning arrangements for 
dermatology services covering in-patients at the Royal Oldham Hospital. Those arrangements do 
not cover in-patients who are from outside of the Oldham area unless and until they become 
‘emergency dermatological cases’ and meet the criteria for input from dermatology at Salford 
Royal Hospital’.  

Dermatology specialist input for an inpatient within the Oldham Care Organisation, regardless of area of 
residence, is a provision within the block contract for services and therefore is an expected  provision by 
the hospital. The Oldham hospital site has never directly provided dermatology services, and the Clinical 
Commissioning Group, now an NHS GM locality team,  has on several occasions raised this with the care 
organisation as a concern and this has been amplified by the findings in this case. The proposed 
approach was a service level agreement (SLA) with Salford Royal NHS Foundation Trust (SRFT). This 
has been actioned by the Oldham Care Organisation Divisional Managing Director Medicine and is b eing 
monitored by the Oldham ICB Locality Team. 

 
  
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Regarding out-of-area cover, this should be provided via the block contract as described above. As a 
locality, services are commissioned from HCRG Care Group. HCRG are commissioned to deliver a 
community based secondary care dermatology service from the Integrated Care Centre. This service is 
an outpatient, diagnostic and 2 week-wait service which serves the registered population of Oldham 
hence the reason why the GP referral was declined and raises concern  as to why this was the chosen 
route given the arrangements in place.  

In relation to the second element of the concern:  

“Those arrangements do not cover in-patients who are from outside of the Oldham area 
unless and until they become ‘emergency dermatological cases’ and meet the criteria for 
input from dermatology at Salford Royal Hospital. “ 

The service is not commissioned to supply in-reach services into the NCA, and therefore the Oldham 
Care Organisation are bound under the existing contract to provide the necessary service which should 
cover all levels of dermatology requirements for inpatients within the care organisation, not just those 
deemed to be dermatological emergencies. 

I hope this helps explain that rather than a commissioning gap, this is a gap in acute provision. This is 
being addressed by the Care Organisation via the mechanism of an SLA. The Oldham locality team 
working with both Oldham Care Organisation and the wider NCA group continue s to drive this issue 
forward and work with the organisation to complete their actions and gain assurances for the quality and 
safety of our patients. 

Actions taken or being taken to share learning across Greater Manchester.  

1.  Learning to be presented/shared with the Greater Manchester System Quality Group.  This 
meeting is attended by commissioners, including commissioners of specialist services, 
regulators, Healthwatch and NICE. 

2.  Shared learning from this and similar cases at Greater Manchester and borough level will be 

cascaded to professionals through relevant governance and learning forums. 

In conclusion, key learning points and recommendations will be monitored to ensure they are embedded 
within practice. NHS GM is committed to improving outcomes for the population of Greater Manchester.  

I hope this response demonstrates to you and Ms. Howards family that NHS GM has taken the concerns 
you have raised seriously and is committed to work together as a system including our service users, 
carers  and families to improve the care provided.  

Thank you for bringing these important patient safety issues to my attention and please do not hesitate 
to contact me should you need any further information. 

Yours sincerely 

Chief Nursing Officer   
NHS Greater Manchester Integrated Care

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