Prevention of Future Deaths reports · 2022

Sebastian Nottage

Regulation 28 report to prevent future deaths, reference 2022-0289, written 19 Apr 2022. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report19 Apr 2022
Reference2022-0289
DeceasedSebastian Nottage
CoronerAnna Crawford
Coroner areaSurrey
CategoryRailway related deaths
Organisation namedSurrey and Sussex Healthcare NHS Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

IN THE SURREY CORONER’S COURT 
IN THE MATTER OF: 

__________________________________________________________ 

The Inquest Touching the Death of Sebastian NOTTAGE 
A Regulation 28 Report – Action to Prevent Future Deaths 
__________________________________________________________ 

1  THIS REPORT IS BEING SENT TO: 

Chief Executive 
Surrey and Sussex Healthcare NHS Trust 
Trust Headquarters 
East Surrey Hospital 
Canada Avenue 
Redhill 
RH1 5RH 

2  CORONER 

Miss Anna Crawford, HM Assistant Coroner for Surrey 

3  CORONER’S LEGAL POWERS 

I make this report under paragraph 7(1) of Schedule 5 to The Coroners 
and Justice Act 2009. 

4 

INQUEST 
The inquest into the death of Sebastian Nottage was opened on 14 July 
2020.  The inquest was resumed on 11 March 2022 and the conclusion was 
handed down on 18 March 2022.  

The medical cause of his Nottage’s death was:  

1a. Multiple injuries and electrocution  

The inquest concluded with the following narrative conclusion: 

On 30 June 2020 Sebastian Nottage died on the railway line between 
Salfords Station and Earlswood Station, having sustained fatal injuries as 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 a result of being hit by a London bound train. Prior to his death, he 

 tripped and fell 

into the side of the train, resulting in his death. 

. 

5  CIRCUMSTANCES OF THE DEATH 

Sebastian Nottage was 26 years old and had Asperger’s Syndrome and 
Attention Deficit Disorder.  He also had a history of Anxiety, Insomnia, 
and Opioid Dependence.   

On 29 June 2020 he was admitted to East Surrey Hospital where he was 
treated for acute pancreatitis.  He was seen initially in the Emergency 
Department and then in the afternoon he was transferred to Tandridge 
Ward, which is the Surgical Assessment Unit.   

Shortly before 8am on the morning of 30 June 2020 he left Tandridge 
Ward without telling any members of staff that he was doing so.   

Thereafter he made his way to the railway line between Salfords Station 
and Earlswood Station where he sustained fatal injuries as a result of 
being hit by a London bound train. 

The court heard that a ‘Seven-day short stay booklet for 
admission/discharge’ is completed when a patient is admitted to 
Tandridge Ward and that the booklet seeks and records information in 
relation to a variety of topics which are pertinent to a patient’s care.  

The court found that there was an omission to complete fully the booklet 
at the time of Sebastian’s admission to the Surgical Assessment Unit and 
thereafter.  The court also found that the admitting nurse relied on 
information recorded in the Emergency Department notes (some aspects 
of which were incomplete) to complete some parts of the booklet and did 
not check the information with Sebastian or his mother who was 
accompanying him. The court accepted the opinion of the Court’s expert 

2 

 
 
 
 
 
 
 
 
 nursing witness, that these matters fell below expected standards of 
nursing care, albeit they did not cause or contribute to Sebastian’s death.   

The Court heard evidence from 
Nursing.  She gave evidence, amongst other things, that: 

 the Trust’s Head of 

(i) 

(ii) 

(iii) 

She could not assist with whether there are any formal policies 
presently in place in relation to the timeframe in which the 
booklet ought to be completed, but said that in her professional 
opinion it ought to be completed in full within 24 hours of 
admission to the unit. 
She did not consider that the booklet should be handed over to 
night staff to complete, if it was not fully completed on the day 
of admission.  This differed to the view of the Court’s expert 
nursing witness.  
She considered that it was appropriate for the booklet to be 
based in part on information which had previously been 
recorded in the Emergency Department notes without checking 
it directly with the patient.  Again, this differed to the view of 
the Court’s expert nursing witness.  

3 

 
 
 
 6  CORONER’S CONCERNS 

The Coroner’s concerns are set out below.   

The MATTER OF CONCERN is: 

-  There is no clear guidance in place in relation to the timeframe for 

the full completion of the ‘Seven-day short stay booklet for 
admission/discharge’ and the steps to take if the booklet has not 
been fully completed on the day of admission to the unit.  The 
Coroner considers that further guidance and/or training on this 
matter may be required.   

-  There is no clear guidance in place in relation to the manner in 

which the ‘Seven-day short stay booklet for admission/discharge’ 
ought to be completed, and particularly whether it is permissible to 
rely on information recorded in the Emergency Department 
without checking it directly with the patient.  The Coroner 
considers that further guidance and/or training on this matter may 
be required.   

7  ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I 
believe that the people listed in paragraph one above have the power to 
take such action.  

8  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of its date; I 
may extend that period on request. 

Your response must contain details of action taken or proposed to be 
taken, setting out the timetable for such action. Otherwise you must 
explain why no action is proposed. 

4 

 
 
 
 
 
 
 
 9  COPIES 

I have sent a copy of this report to the following: 

1.  Chief Coroner  
2.  Sebastian Nottage’s family  
3.  Network Rail  

10  Signed: 

Anna Crawford 
H.M. Assistant Coroner for Surrey 
Dated this 19th day of April 2022 

5

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Surrey and Sussex Healthcare NHS Trust (PDF)
Chief Executive

Surrey and Sussex Healthcare
NHS Trust

Ms Anna Crawford
H M Assistant Coroner for Surrey
HM Coroner’s Court
Station Approach
Woking
Surrey
GU22 7AP

By recorded delivery post

Dear Ms Crawford

Trust Headquarters
East Surrey Hospital
Canada Avenue
Redhill
RH1 5RH

29 June 2022

Regulation 28 Report — response by Surrey & Sussex Healthcare NHS Trust
Inquest touching upon the death of Seb Nottage

This response comprises the formal response of Surrey & Sussex Healthcare NHS
Trust (the Trust), pursuant to section 7(2) to schedule 5 of the Coroners and Justice
Act 2009 and Regulation 29 Coroners (Investigations) Regulations 2013, to the
issues raised in the Regulation 28 Report to Prevent Future Deaths, dated 18 May
2022, made subsequent to the inquest into the death of Mr Noffage which was
concluded on 18 March 2022.

The Trust was given until 12 July 2022 to respond to the coroner, pursuant to
Regulation 29(5) Coroners (Investigations) Regulations 2013.

Background:
Mr Nottage attended the Emergency Department at East Surrey Hospital on 29 June
2020 and was assessed by a junior doctor at around 11 .OOam. He reported a ten day
history of epigastric abdominal pain, fever, headache, vomiting, diarrhoea and a
cough. He was referred to the surgical team and admitted to the Surgical
Assessment Unit (SAU) with suspected pancreatitis. He had a past medical history
of osteoporosis, osteomalacia and hiatus hernia. He also had a diagnosis of
Asperger’s syndrome, anxiety and attention deficit hyperactivity disorder (ADHD). On
admission he was deemed to have capacity and he was noted by staff to be able to
communicate his needs and appropriately request pain relief. He stayed overnight on
SAU. At around 715am on 30 June 2020 he left the ward having earlier told staff
that he wanted to go for a walk. Just after 9.OOam the police telephoned SAU and
informed staff that Mr Nottage had been hit by a train and had died.

HM Coroner Regulation 28 Report:
The concerns raised by HMC are in relation to this completion of the Trust’s “7 day
Short Stay Booklet” and specifically:

Putting people first
Delivering excellent, accessible healthcare

An Associated University Hospital of
Brighton and Sussex Medical School

 There is no clear guidance in place in relation to the timeframe for the full
1
completion of the ‘Seven-day short stay booklet for admission/discharge’ and the
steps to take if the booklet has not been fully completed on the day of admission to
the unit. The Coroner considers that further guidance and/or training on this matter
may be required.

There is no clear guidance in place in relation to the manner in which the

2.
‘Seven-day short stay booklet for admission/discharge’ ought to be completed, and
particularly whether it is permissible to rely on information recorded in the
Emergency Department without checking it directly with the patient. The Coroner
considers that further guidance and/or training on this matter may be required.

Trust response:

The current 7- day Short Stay Booklet Admission/ Discharge and Daily Evaluation
outlines the expectation that the nursing staff will complete the information within the
booklet during the early stages of the patient’s admission. It is not possible to provide
a definitive time frame within which this is completed, as this will be dependent upon
the patient’s admission pathway (whether they are emergency or elective) the time of
day they are admitted and their capacity and presentation at the time.

The booklet is being reviewed and will be reprinted to incorporate enhanced
instructions regarding completion of the booklet. Specifically, the wording at the top
of each page will be:
“Page 1-14 complete within 24 hours and check daily to ensure completion.”

In addition, at page 15 onwards it will state:
“Please check pages 1-14 have been completed or ensure explanation for any gaps
is written on continuation sheet.”

The Trust has revised the teaching session for “Ward documentation” which is part
of the Ward Ready Course. I attach a copy of the revised lesson plan detailing the
content provided to all new nursing staff. This training is delivered via the Trust’s
Practice Development Team to all new members of the nursing workforce during
their induction programme. The current nursing workforce will be reminded of the
expectations and importance of completing documentation via the daily Ward
Handovers, daily Safety Huddles, and monthly Ward Manager and Matron Meetings.
In addition, the Matron’s Monthly Documentation Audit will continue to address
compliance with completion of documentation, and any training requirements for
wards and individuals.

In respect of the manner in which the booklet ought to be completed, page 8
currently outlines the expectation that the nursing staff should not solely rely on
information that is already with the patient’s medical records. Specifically, it states:
‘Take the patient history, do not rely on information from the medical notes.”

A patient’s medical records “travel with” the patient during their admission and they
are reviewed by the nursing staff at the time of their admission to wards. However,
where a patient has capacity andl or family and / or carers are present.the nursing .
staff will be reminded to engage with the patient and / or family and / or caters during
the admission process so that there is a further opportunity to obtain information.

Page 2 of 3

 Nursing staff will be reminded not to reply solely on the medical records during the
above teaching sessions. These reminders will be via the daily Ward Handovers,
daily Safety Huddles, and monthly Ward Manager and Matron Meetings.

As part of the Trust’s teaching programme for all nursing staff, it is planned
(completion in August) that there will be a simulation video to demonstrate the
“Perfect Admission” which will incorporate engagement with patients, how to extract
information to ensure there is completion of documentation and will include the 7-
day Short Stay Booklet Admission! Discharge and Daily Evaluation.

In September 2022, the Trust will roll out Digital Documentation (an electronic patient
record system). The information from the 7-day booklet will be “built in” to the digital
programme, and there will be one record in which all information is accessible to all
clinicians. The digital documentation will largely replicate the content of the current
paper booklet to ensure that the same information is captured, and it has been
reviewed as part of the digital programme to ensure it reflects current best practice. It
is envisaged that the electronic patient record will enable all the clinicians to access
the patient’s entire record; and it will help clinicians to ensure there is a safer, leaner
and “real time” documentation of the care they provide to patients.

Nurses when accessing the electronic system will have a ‘landing page’ for their
allocated ward where all automated patient tasks are viewed and are allocated a
time frame for completion. From “Care Compass”, nurses are able to access the
clinical documentation on safety assessments and medications due to be given. An
important feature in “Care Compass” is the ability to set tasks in accordance with the
relevant NICE standards or local standards. These tasks ace colour coded indicating
the status that the Nurse in Charge will be able to view and manage in their teams.

The updated paper booklet will be retained for use as a downtime resource in the
event of any temporary outage of the electronic system, once it is live.

Yours sincerely

Chief Executive Officer
Surrey & Sussex Healthcare NHS Trust

Page 3 of 3

 Ward documentation - Lesson plan for
ward ready
Venue

I hour

Nightingale/Seacole

Session duration

Lesson date

various

Tutor

The Practice Development Team (various)

Aims of session:

To provide staff with an understanding of how to complete ward documentation correctly, this
to include the f-day short stay bedside safety booklet risk assessments and care plans and 7-
day short stay booklet.

Learning outcomes:

By the end of the session delegates will be able to:

. Understand how to complete workbooks for patient documentation
Understand the importance of timely completion of both work books

.

. Understand the need to check all documentation on each shift and handover to next

shift any missing assessments

. Understand the importance of involving patients, relatives and carers in completing

assessment paperwork.

Handouts

Copies of both ward documentation booklets for their referral.
Link to veoo The eect assessment

Time

5 mins

-

Content
Introduction - housekeeping, phones off
Session rules agreement — confidentiality respect,
listening and sharing
Overview of documentation — Introduction to both

.

mins workbooks and what they are used for.

frainer Activity

Resources

Set out expectations

presentation

.

Samples of reflective cycles

I

F

15
mins

.

nns

15
mins

.

Workbook short stay assessment booklet -
assessment pages 1-14 To be completed within
24 hours with patient and their relatives not using
medical notes.
For daily care plan to be documented daily and
pages 1-14 checked for completion daily
Outstanding assessments handed over to next
shift.
Watch video for how to complete a patient
assessment.

.

Presentation! video

.

.

In pairs complete assessment on one another

Group work

7-day short stay bedside safety booklet risk

assessments and care plans —

Go through each assessment tool and how to use.

presentation

.

Documentation booklets

Presentation slide deck of each
i page of documentation

Video

Blank documentation forms

Pens

Presentation slide deck of each
page of documentation

Printed scenarios to give to
each group

Group scenarios

nns

Group work

Pens

Blank 7-day short stay bedside
safety booklet risk assessments
and care plans

 flme

Tutor ActivitylContent

Student Activity

Resources

5 mins

Fluid balance monitoring demonstration

Presentahon

Slide deck of fluid monitoring

Fluid balance practice individual practice in groups

Supervised individual

Bnk fluid monitorin

S

5mins Wrap up and close

Discussion

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