Prevention of Future Deaths reports · 2025

Wendy Eyles

Regulation 28 report to prevent future deaths, reference 2026-0153, written 22 Dec 2025. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report22 Dec 2025
Reference2026-0153
DeceasedWendy Eyles
CoronerHassan Shah
Coroner areaNorthamptonshire
CategoryRailway related deaths · Suicide (from 2015)
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28: REPORT TO PREVENT FUTURE DEATHS

NOTE: This form is to be used after an inquest.

REGULATION 28 REPORT TO PREVENT DEATHS

THIS REPORT IS BEING SENT TO:

1

Assistant Director, Northamptonshire Healthcare NHS

Foundation Trust

2 Northamptonshire Integrated Care Board

1

CORONER

I am Hassan SHAH, Assistant Coroner for the coroner area of Northamptonshire

2

CORONER’S LEGAL POWERS

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

3

INVESTIGATION and INQUEST

On 04 November 2024 I commenced an investigation into the death of Wendy Siobhan
EYLES aged 55. The investigation concluded at the end of the inquest on 15 December
2025. The conclusion of the inquest was that:

Wendy Siobhan Eyles died on the 31st October 2024 when she was struck by a train at
Kettering station, having climbed down from the platform. Appropriate mental health
support and intervention had not been provided.

4

CIRCUMSTANCES OF THE DEATH

Wendy Siobhan Eyles died 31.10.2024 when she was struck by a train at Kettering Station
having climbed down from the platform. Appropriate mental health support and
intervention had not been provided.

The medical cause of death was:-

1a

Multiple traumatic injuries.

The conclusion was Suicide.

5

CORONER’S CONCERNS

During the course of the investigation my inquiries revealed matters giving rise to concern.
In my opinion there is a risk that future deaths could occur unless action is taken. In the
circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows:
(brief summary of matters of concern)

One of the findings of the the Patient Safety Incident Investigation (PSII) was that “.. there
is no protocol for patients open to private and NHS psychiatry at Northamptonshire
Healthcare Foundation Trust. The Psychiatrist’s role in patient care is to review and
recommend appropriate medication and it is problematic if two Consultants are overseeing
this at the same time. It can cause confusion and detriment to the patient if medication
changes are not communicated between parties and represents a risk to patient safety… It

Regulation 28 – After Inquest
Document Template Updated 30/07/2021

 is notable that CMHT operational managers from across the service differ in their views on
the appropriateness of a patient being open to NHS and private services at the same
time..”.

It also emerged at Inquest that a NHS Consultant may not be aware that the patient is also
receiving private psychiatry. Where the GP is notified of private psychiatry, it does not
trigger a notification to NHS mental health services. Notification of the dual treatment may
then be entirely dependent upon the information being shared by the patient.

6

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and I believe you (and/or
your organisation) have the power to take such action.

7

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by February 16, 2026. I, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out the
timetable for action. Otherwise you must explain why no action is proposed.
COPIES and PUBLICATION

8

I have sent a copy of my report to the Chief Coroner and to the following Interested
Persons

I am also under a duty to send a copy of your response to the Chief Coroner and all
interested persons who in my opinion should receive it.

I may also send a copy of your response to any person who I believe may find it useful or
of interest.

The Chief Coroner may publish either or both in a complete or redacted or summary form.
He may send a copy of this report to any person who he believes may find it useful or of
interest.

You may make representations to me, the coroner, at the time of your response about the
release or the publication of your response by the Chief Coroner.

9

Dated: 22/12/2025

Hassan SHAH
Assistant Coroner for
Northamptonshire

Regulation 28 – After Inquest
Document Template Updated 30/07/2021

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Northamptonshire Healthcare NHS Foundation Trust
CHAIR AND CEO OFFICE 
Berrywood Hospital 
Berrywood Drive 
NORTHAMPTON 
NN5 6UD 

Date:   12 February 2026 

Mr H Shah 
Assistant Coroner for Northamptonshire 
The Guildhall  
St Giles' Square  
Northampton  
NN1 1DE   

Dear Mr Shah 

Regulation 28 Report Concerning Wendy Siobhan Eyles 

Thank you for your Report to Prevent Future Deaths (‘Report’) dated 22 December 
2025 concerning the death of Wendy Siobhan Eyles on 31 October 2024.  Before 
responding to the matters of concern you have included within your Report, I would like 
to express my condolences to Ms Eyles’ family and loved ones.   

The matters of concern in your Report centre on the safeguards in place when a patient 
is receiving NHS and private psychiatric care simultaneously.  Specifically, you 
highlighted the lack of a protocol within the Trust when, and the lack of a notification 
trigger if/when a GP becomes aware that, a patient is receiving private and NHS care. 

You have asked the Trust to provide details of action taken, or proposed to be taken, or 
to explain why no action is proposed.  Accordingly, please find below our response to 
your concerns detailing the actions we will take. 

Protocol for patients receiving NHS and private psychiatry  
Patient safety is of paramount importance to NHFT.  We understand that there are risks 
to a patient’s safety when they are receiving private psychiatric care alongside our own 
treatment plan.  To manage these risks, we are developing a new private care protocol. 

Cont’d/… 

Trust Headquarters: St. Mary’s Hospital, London Road, Kettering, NN15 7PW 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 This new private care protocol will guide clinicians throughout the organisation on how 
to approach circumstances when it becomes known that their patient is accessing care 
from a private healthcare provider.  It will operate within our existing policy framework, 
linked to existing policies and procedures for information sharing and record keeping.  
Work to develop this new protocol is underway and will be completed by the end of this 
month.  Once in place it will apply to new and existing patients.  Please let me know if 
you would like to receive a copy of the protocol and I shall arrange for it to be sent to 
you.  

While recognising the improvement this new protocol will deliver, it is important to 
remember that neither the patient themselves nor a private healthcare provider is 
obliged to inform us when they are receiving private psychiatric care. 

Sharing information when patients are accessing private psychiatry 
I note that you sent a copy of your Report to the Northamptonshire Integrated Care 
Board (NICB), as the body responsible for commissioning primary care services from 
GPs.   

Since receiving your Report, we have been in dialogue with the NICB about the steps 
we can take to facilitate an appropriate exchange of information with NHFT when a GP 
becomes aware their patient is simultaneously receiving NHS and private psychiatric 
care.  In their response to your Report, the NICB will confirm the specific actions they 
have taken to encourage the GPs they commission to notify us when a patient is 
receiving private psychiatric care while adhering to information governance 
requirements. 

I hope the content of this letter fully addresses the concerns you raised in your Report 
and provides assurance on the steps we will take to prevent future deaths.  Please 
contact me if you have any questions about this letter or require further information.  

Yours sincerely  

Chief Executive 

Cc 

, Chief Nurse 

, Managing Director and Deputy Chief Executive  

 Chief Medical Officer 

, Chief Operating Officer 

Trust Headquarters: St. Mary’s Hospital, London Road, Kettering, NN15 7PW

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