Prevention of Future Deaths reports · 2022

Jordan Pry

Regulation 28 report to prevent future deaths, reference 2023-0003, written 30 Dec 2022. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report30 Dec 2022
Reference2023-0003
DeceasedJordan Pry
CoronerRichard Travers
Coroner areaSurrey
CategoryRoad (Highways Safety) related deaths
Sourcejudiciary.uk record · original PDF
Responses published3

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Re : JORDAN KEVIN PRY, DECEASED 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1. The Secretary of State for Transport

2. National Highways Limited

3. Connect Plus (M25) Limited

1  CORONER 

I am Richard Travers, HM Senior Coroner for Surrey. 

2  CORONER’S LEGAL POWERS 

I make this report under paragraph 7 of Schedule 5 to the Coroners and Justice 

Act 2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations 

2013. 

3 

INVESTIGATION and INQUEST 

I commenced an investigation into the death of Jordan Kevin Pry. The inquest 
concluded on the 22nd December 2022 when I found that the medical cause of 

death was : 

Ia Multiple Injuries 

and my Conclusion as to the death was that: 

In the early hours of the 2nd April 2018, Jordan Pry was driving his BMW-M3 
motor car along the anti-clockwise carriageway of the M25 motorway, between 
junctions 6 and 5, and in an easterly direction. It was raining heavily and the road 
surface was wet. Jordan Pry was driving in the third of four lanes, at a speed of 
approximately 78 miles per hour, when he drove through an area of surface water 
on the road and the car began to aquaplane and rotate. Whilst still rotating, the 
vehicle travelled across the second and first lanes and then left the carriageway to 

 the nearside in the vicinity of marker post B4348, which is approximately 200 
metres before the start of the slip-road to the Clacket Lane Services. The car then 
moved down or over the verge and steep embankment to the nearside of the road 
and collided with a tree. As a result of the collision and its force, the tree intruded 
into the vehicle from its offside central pillar and through the driver’s 
compartment, causing Jordan Pry to suffer fatal injuries. The collision occurred at 
02.33 hours on the 2nd April 2018 and it is likely that Jordan Pry died shortly 
thereafter, although his death was formally pronounced, at the scene, at 02.52 
hours, following the arrival of the emergency services.  

The probable causes of the collision and Jordan Pry’s death were : 

(i) 

The presence of excessive surface water on the road which resulted 
from – 

(a)  heavy rainfall, 
(b) a blockage of a drain in the central reservation at a point 

approximately 65 metres southwest of the collision location which 
had been caused, unusually, by a large piece of plastic entering the 
drainage system and which resulted in there being a flow of water 
across the carriageway, and 

(c)  the profile of the road on the approach to the collision location 
which included a flat spot where the surface water was able to 
settle, and 

(ii) 

The speed at which the BMW was being driven, namely a speed of 
approximately 78 miles per hour. 

Prior to the collision there was a long history of wet-road related incidents at the 
location, including many aquaplaning events and a previous fatality. The absence 
of any warning on the approach to the collision location of the risk of 
aquaplaning, which was known to arise when there was excessive surface water 
on the road, and the absence of any vehicle restraint system at the nearside of the 
carriageway, were both possible contributory causes of the Deceased’s death. 

Jordan Pry died as a result of a Road Traffic Collision. 

4  CIRCUMSTANCES OF THE DEATH 

Please see my Conclusion as to the death, as set out in section 3 above, together 
with my Findings and Conclusion document, a copy of which is attached hereto. 

5  CORONER’S CONCERNS 

In the course of the inquest the evidence revealed matters giving rise to concern. In 

my opinion, there is a continuing risk that future deaths could occur unless action 

 
 
 
 
 
 
 
 
 
 
 is  taken  in  relation  to  the  concerns  set  out  below.  In  the  circumstances  it  is  my 

statutory duty to report to you. 

The MATTERS OF CONCERN are as follows:  

As stated in my Conclusion (above), Jordan Pry died on the M25 motorway at 

marker post B4348, when he drove his vehicle through an area of surface water 

and the car began to aquaplane and rotate, causing it to leave the carriageway and  

collide with a tree.  There is a long and significant history of aquaplaning incidents 

at  the  location,  including  a  previous  similar  fatality  following  which,  in  2010,  a 

Prevention  of  Future  Deaths  Report  was  issued  by  the  then  Senior  Coroner  for 

Surrey. That report drew attention to the presence of surface water from rain and 

the  effects  of  a  blocked  drain,  and  the  presence  of  a  flat  spot  on  the  road. 

Subsequently, changes  were made to  the drainage system  at  the location, first  in 

2011 by means of a small scale improvement scheme and secondly, as part of works 

completed in 2015, by means of the introduction of a slot drain. However, the flat 

spot still remains and aquaplaning incidents have continued. 

I was told in evidence that there are ongoing investigations concerning the risk  

arising at the location, that a decision as to whether or not the flat spot should be  

addressed is still to be taken, and that a comprehensive plan for the management  

of the risk at the location cannot be made until that decision is taken.  

The concern arising, therefore, is that there is an ongoing risk of further death at 

this location pending the implementation of an informed and comprehensive plan 

for risk management. 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths by addressing the 

concerns set out above and I believe your organisation have the power to take 

such action.  

 
 
 
 
 
 
 
 
 7  YOUR RESPONSE 

You are under a duty to respond to this report within 56 days of the date of this 

report, namely by the 25th February 2023.  I, as coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting 

out the timetable for action. Otherwise you must explain why no action is 

proposed. 

8  COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner, to the following Interested 

Persons: 

a. 
b. 
c.  Connect Plus Services, 
d.  Construction Joint Venture, and  
e.  Atkins Limited. 

I am also under a duty to send the Chief Coroner a copy of your response.  

I may also send a copy of your response to any other person who I believe may 

find it useful or of interest.  

The Chief Coroner may publish either or both in a complete or redacted or 

summary form. He may send a copy of this report to any person who he believes 

may find it useful or of interest. You may make representations to me, the 

coroner, at the time of your response, about the release or the publication of your 

response by the Chief Coroner. 

9 

30th December 2022                                                                      Richard Travers

Responses

3 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Connect Plus (PDF)
Connect Plus House 
St Albans Road 
South Mimms 
Hertfordshire 
EN6 3NP 

Mr Richard Travers 
HM Senior Coroner for Surrey 
HM Coroner’s Court 
Station Approach 
Woking 
GU22 7AP 

23 February 2023 

Dear Sir  

Re: JORDAN KEVIN PRY, DECEASED 

Regulation 28 report to prevent future deaths 

Thank you for your report of 30 December 2022 (Report) following the conclusion of the inquest into 
the death of Jordan Kevin Pry.   

This letter seeks to address HM Senior Coroner's concerns set out in section 5 of the Report; namely 
that, in HM Senior Coroner's opinion, there is an ongoing risk of further death at the location of marker 
post  B4348  on  the  M25  anti-clockwise  carriageway  (Location),  pending  the  implementation  of  an 
informed and comprehensive plan for risk management. 

I would like to emphasise to Jordan's family and the Coroner's Court that Connect Plus takes safety 
very  seriously,  and  we  remain  absolutely  committed  to  maintaining  and  enforcing  the  highest 
standards of road safety across the M25 Project Road Network. 

Set out below is an overview of enhanced measures at the Location which have been or are in the 
process  of  being  implemented  (Enhanced  Measures),  together  with  the  programme  of  work  to 
complete the comprehensive plan for risk management (GG 104 Programme). Connect Plus Services 
(CPS) has provided a written commitment to Connect Plus to implement both the Enhanced Measures 
and the GG104 Programme. 

(1) Enhanced Measures  

HM Senior Coroner will recall from evidence heard at the inquest that in May 2009 the Secretary of 
State for Transport signed a 30 year contract with Connect Plus (M25) Limited (Connect Plus) for the 
M25 Project Road Network.  The Secretary of State's interest has since been transferred to National 
Highways Limited (National Highways).  As is the case with privately financed projects, Connect Plus 
subcontracted  a  significant  proportion  of  its  core  operations  and  maintenance  obligations  to  CPS 
under a 30-year operations and maintenance agreement.  National Highways retained control of most 
of the technology for the functioning of the M25 Project Road Network related to safety-critical assets, 
such as the setting of speed limit signs on overhead gantries. 

 
 
 
 
 Connect Plus House 
St Albans Road 
South Mimms 
Hertfordshire 
EN6 3NP 

Evidence heard at the inquest established that the Location is included on a list of vulnerable locations 
in the CPS Severe Weather Plan.  Since the inquest, CPS have developed a number of further enhanced 
risk management measures, summarised below.  These enhanced measures are required to be kept 
under review by CPS; and any updates are to be made on an annual basis, or more frequently as the 
data dictates.  Connect Plus will continue to monitor CPS's implementation of the enhanced measures 
through regular meetings with CPS, through audit, and through monthly steering group meetings with 
CPS and National Highways. 

1.1 Enhanced inspections  

a)  CPS  Incident  Support  Unit  (ISU)  crews  are  carrying  out  weekly  driven  visual  inspections  to 
observe the slot drains and catchpit surfaces in order to identify debris build up, such that the 
catchpit inlets are not covered by debris and the slot drains are not obscured by debris for a 
continuous length of greater than 15m.  Should any issues be identified, CPS will liaise with 
National  Highways  to  secure  the  necessary  lane  closures  to  enable  such  issues  to  be 
addressed.  

b)  CPS and National Highways are discussing the implementation of the following procedure:  

i)  National Highways Traffic Officers, through their regular routine patrols, will monitor 

the presence of surface water at the Location; 

ii)  When CPS is notified of a severe wet weather event by either National Highways or 
via the CPS weather service provider, the ISU crew will, as part of their network safety 
patrol function, be deployed to the Location by the CPS Network Control Room Team.  
The ISU crew will monitor if there is excess surface water in the Location; 

iii)  Where excess surface water is identified by the ISU crew or the National Highways 
Traffic  Officer,  they  will  contact  the  National  Highways  South  East  Regional 
Operations  Centre  (SEROC)  and  request  that  appropriate  signs  and  signals  are  set.  
National Highways will then consider whether this will include either reduced speeds 
and/or Variable Message Sign (VMS) stating “SURFACE WATER SLOW DOWN”; 

iv)  The CPS Network Control Room will create an INFORM incident log, for command-
and-control logging and audit purposes, to record the observation and interventions 
made; 

v)  The  CPS  Network  Control  Room  will  arrange  and  deploy  secondary  response/s 

intervention as required/requested by SEROC; 

vi)  The CPS Network Control Room will use National Highways network CCTV images to 
monitor surface water until it has been notified that there is no longer excess surface 
water present. 

 
 
 
 
 Connect Plus House 
St Albans Road 
South Mimms 
Hertfordshire 
EN6 3NP 

c)  CPS  are  developing  an  inspection  guide/checklist  to  enable  CPS  ISU  crews  to  have  a  clear 
understanding of the acceptable levels of surface debris on the hardstrip, central reserve and 
slot drains.  This will be issued in March 2023 as an addendum to the ISU inspection check 
sheet. 

d)  CPS are carrying out a trial of catchpit sensors to monitor the level of water and flow at the 
Location.    The  data  gathered  will  be  used  to  monitor  asset  performance  and  inform  any 
changes  to  intervention  frequency.    CPS  have  installed  these  sensors  at  two  catchpits  in 
February 2023. 

e)  CPS  are  investigating  the  developing  technology  market  to  establish  whether  there  are 
reliable  and  suitable  passive  monitoring  systems  for  detection  of  surface  water  at  the 
Location. 

f)  CPS are reviewing the best practice within ‘Asset delivery asset maintenance requirements’ 

standards and intend to incorporate any relevant elements in the Services Plan 2023.  

1.2 Enhanced maintenance  

a)  Signage 

i)  CPS  will  continue  to  maintain  the  existing  permanent  ‘Road  Liable  to  Flooding’  sign  at 

MP35/2 in accordance with signage asset requirements. 

ii)  Temporary ‘Road Liable to  Flooding’ signs were installed in advance of the Location at 
MP436/7  &  MP436/4  on  the  anti-clockwise  B  carriageway,  and  these  are  subject  to  a 
weekly  driven  visual  inspection  at  prevailing  traffic  speeds  to  ensure  presence  and 
function. 

b)  Drainage system inspection and cleanse  

i)  Visual inspections will be undertaken by a CPS specialist drainage subcontractor of the 
slot  drains  and  catchpits  on  the  nearside  and  central  reserve  of  the  anticlockwise  B 
carriageway  (including  the  last  catchpit  located  on  A  carriageway  in  the  central 
reservation).  The assets will be cleansed if the slot drain inlets are blocked or silt levels in 
the pipes or catchpits are 25%, or greater, full; 

ii) 

Inspection and cleanse will be undertaken by a CPS specialist drainage subcontractor of 
the crossing pipe and catchpits around the Location; 

iii)  The hardstrip and central reserve will be swept by the CPS maintenance team. 

iv)  The next planned visits to undertake the above activities bi), bii) and biii) are April 2023 
(three months after the last visit) and October 2023 (in readiness for the winter period). 

 
 
 
 Connect Plus House 
St Albans Road 
South Mimms 
Hertfordshire 
EN6 3NP 

c)  Vegetation management 

i)  A swathe cut to 3m will be carried out by CPS to control vegetation and reduce the risk of 

leaf fall;  

ii)  CPS will also attend the adjacent landscape plot (LV1972) to remove excess vegetation 

and reduce leaf burden. 

iii)  The next planned visits to undertake activities ci) and cii) are June 2023. 

(2) GG 104 Programme 

Evidence heard at the inquest included the completion of the recommendations and complementary 
measures detailed within the Clacket Lane Surface Water Safety Risk Assessment dated April 2022.  
This risk assessment was undertaken by Atkins in 2021, was commissioned by Connect Plus and CPS, 
and follows the framework contained within National Highway’s GG 104 - Requirements for Safety 
Risk Assessment in the Design Manual for Roads and Bridges. 

The purpose of the safety risk assessment was to establish what further control measures could be 
introduced to reduce the risk of collisions due to excess surface water, and whether such measures 
  The  Clacket  Lane  Surface  Water  Safety  Risk  Assessment  makes  four  key 
are 
recommendations, together with three complementary measures.   

justified. 

Connect Plus and CPS meet on a fortnightly basis to discuss progress with the GG 104 Programme.  
Connect Plus, CPS and National Highways also hold monthly steering group meetings.   

Enclosed  with  this  letter  is  an  outline  of  the  GG  104  Programme  timetable.  A  summary  of  the 
recommendations and complementary measures is set out below together with what has been carried 
out to date, and what is planned. 

2.1 Recommendations 

a)  Recommendation  1  –  Review  of,  and  if  appropriate  improvements  to,  the  drainage 

maintenance and inspection regime 

Review  of  the  existing  maintenance  and  inspection  regime  to  ensure  that  existing 
requirements are being met, whether there is a case for exceeding the Network Management 
Manual requirements, and consideration of best practice for the maintenance of slot drains.  
WSP, an independent engineering consultancy with highways and drainage experience, have 
been  appointed  by  CPS  to  deliver  recommendations  1-3  and  complementary  measure  3.  
WSP's findings will be discussed with Connect Plus, CPS and National Highways by 16 June 
2023. 

b)  Recommendation 2 – Development of surface water contingency plans  

 
 
 
 Connect Plus House 
St Albans Road 
South Mimms 
Hertfordshire 
EN6 3NP 

Review and develop the effectiveness of existing contingency plans, with the aim of taking a 
proactive approach to managing heavy rain events and surface water to reduce the risk of a 
collision occurring, including consideration of existing systems in place to assess how warnings 
or restrictions can be signed for road users, especially at night.  

c)  Recommendation 3 – Improvement to drainage system  

Follow up on the previous review of flooding hotspots to investigate possible anomalies and 
identify potential improvements that are justified.  

d)  Recommendation 4 – Cost benefit analysis of carriage reprofiling  

Undertake  an  assessment  to  determine  the  presence  of  flat  sections  on  the  approach  to 
Clacket Lane services and if the profile of the surface can be amended to improve water flow 
paths.    Should  the  assessment  highlight  issues,  high  level  remediation  proposals  will  be 
developed to a point where a cost-benefit analysis can be undertaken.  

The CPS design team are developing design proposals which will be costed, and a cost benefit 
analysis undertaken with assistance from the author of the Clacket Lane Surface Water Safety 
Risk  Assessment.  Buildability  advice  will  be  provided  by  one  of  Connect  Plus's  Framework 
contractors.    National  Highways  have  provided  CPS  with  their  standard  Scheme  Appraisal 
Report template which is envisaged will provide the structure for the cost benefit analysis.  
The outcome of the cost benefit analysis will be discussed with Connect Plus, CPS and National 
Highways by 1 September 2023. 

2.2 Complementary measures 

1)  Review  of  carriageway  resurfacing:  CPS  are  reviewing  whether  changes  to  the  type  of 
carriageway surfacing would provide any beneficial risk mitigation.  CPS will discuss the 
outcome of their review with Connect Plus and National Highways by 6 March 2023. 

2)  Investigate  whether  the  existing  fixed  warning  sign  could  be  illuminated:  National 
Highways,  Connect  Plus  and  CPS  have  decided  to  undertake  a  thorough  review  of  the 
signage required at the Location against NH standards.  CPS will discuss the findings of the 
CPS design team’s review with Connect Plus and National Highways by 28 April 2023. 

3)  Verge  review:  A  review  of  any  residual  hazards  in  the  verge  at  this  Location  is  being 
undertaken by WSP as part of the Recommendation 2 workstream to determine if there 
are further changes that can be made to reduce the risk to vehicles. WSP's findings will be 
discussed with Connect Plus, CPS and National Highways by 16 June 2023. 

 
 
 
 
 
 Connect Plus House 
St Albans Road 
South Mimms 
Hertfordshire 
EN6 3NP 

(3) Update to HM Senior Coroner 

Connect Plus has a shared commitment with National Highways and CPS to deliver the programme of 
work set out above.  Accordingly we believe that we will be in a position to provide HM Senior Coroner 
with an update by 29 September 2023 on the recommendations and complementary measures of the 
GG  104  Programme,  together  with  any  further  actions  that  have  been  taken,  or  are  planned,  to 
mitigate the risk of further collisions at the Location.   

Yours faithfully 

Chief Executive 

Connect Plus (M25) Limited
Response from Department for Transport (PDF)
From the Secretary of State 
The Rt Hon Mark Harper MP  

Great Minster House 
33 Horseferry Road 
London 
SW1P 4DR 

23 February 2023 

Richard Travers 
HM Senior Coroner for Surrey 
HM Coroner’s Court 
Station Approach 
Woking 
Surrey 
GU22 7AP 

Dear Mr Travers, 

Thank you for your letter of 30 December 2022 enclosing a copy of your 
Regulation 28 report also sent to National Highways, following the inquest 
into the death of Jordan Pry.  

Firstly, I would like to place on record my sincere condolences for the death 
of Mr Pry. It is a tragedy when any person dies on our roads. I note that your 
inquest raised concerns about the risk of further deaths at this location 
without a comprehensive plan for managing surface water remaining on the 
carriageway. 

I take the safety of our roads very seriously. The Government and National 
Highways continually work hard to improve road safety.   

Responsibility for the safe management of the Strategic Road Network, which 
includes the location of this accident, falls to National Highways and I am 
aware that work has already been undertaken at this site since the accident, 
including the installation of a vehicle restraint system. 

National Highways are writing to you separately to set out the actions they 
are taking jointly with their partners Connect Plus (M25) Limited and Connect 
Plus Services to reduce the risks of future collisions on this part of the 
Strategic Road Network.  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 My DfT Officials will continue to work with National Highways on the points 
you have raised in your enquiry. 

Yours sincerely,  

Rt Hon Mark Harper MP 

SECRETARY OF STATE FOR TRANSPORT
Response from National Highways (PDF)
Our ref: 
Your ref: 

Mr Richard Travers 
HM Senior Coroner for Surrey 
HM Coroner’s Court 
Station Approach 
Woking 
SURREY 
GU22 7AP 

Dear Mr Travers, 

Head of M25 
Bridge House 
1 Walnut Tree Close 
Guildford 
SURREY 
GU1 4LZ 

24 February 2023 

Inquest into the Death of Jordan Pry on 2 April 2018 
Regulation 28 Report 

Thank you for providing National Highways (NH) with the Regulation 28 Report on 30 
December 2022 following the recent inquest into the tragic death of Jordan Pry in a road 
traffic collision on the M25 on 2 April 2018. 

In your report you raised concerns about the risk of further deaths at this location 
pending the implementation of an informed and comprehensive plan for managing the 
risk of surface water remaining on the carriageway in periods of heavy rain. In your 
finding you identified the blocked drain in the central reservation and the profile of the 
road surface as probable causes of Mr Pry’s death and absence of any warning sign 
and the absence of vehicle restraint system in the verge as possible contributory 
causes. 

Since the collision leading to Mr Pry’s death, a vehicle restraint system has been 
installed in the verge at this location. 

During the course of the inquest a document “Clacket Lane Surface Water – Safety Risk 
Assessment” produced by Atkins was presented in evidence. The recommendations in 
this document form the basis of the actions National Highways is taking jointly with 
Connect Plus (M25) Limited (CP) and Connect Plus Services (CPS) to reduce the risk 
of future collisions in wet weather at this location. Against the four key areas for action 
highlighted in the Risk Assessment I set out below the actions NH has taken and plans 
to take to progress these actions. 

Registered office Bridge House, 1 Walnut Tree Close, Guildford GU1 4LZ 
National Highways Limited registered in England and Wales number 09346363 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Drainage Maintenance and Inspection Regime 

Actions Taken 

CP have commissioned a review from WSP, an independent engineering consultant, of 
CPS drainage maintenance arrangements for all the roads for which they are 
responsible. 

Pending the outcome of this review CPS have implemented an enhanced maintenance 
and inspection regime for the drainage near Clacket Lane. This includes biannual 
cleansing of the slot drain, catchpit and cross-drain. 

Actions Planned and Timescales 

The finding of the independent review, together with the actions CP and CPS intend to 
take will be reported to me by 16 June 2023. 

Should this review lead to a change in CPS’s approach to drainage maintenance then 
NH will require the changes to be included in a revision to their Services Plan which 
would be submitted for formal review to NH. 

After any revised maintenance arrangements have been in place for six-months NH will 
undertake an audit of CPS’s activities to ensure they are complying with the submitted 
plan. 

Warning Messages for Drivers 

Actions Taken 

With CP, NH have commissioned CPS to review the effectiveness of the existing fixed 
warning sign to identify whether any measures are possible, within the legislative 
provisions that govern signage, to enhance the visibility of the sign. 

Until the review above is complete, additional temporary surface water warning signs 
have been installed in the verge of the M25 at Marker Posts 36/7 and 36/4. 

NH has implemented a specific protocol to monitor the Clacket Lane area in times of 
wet weather and set warning messages of the form “Surface Water – Slow” on the 
variable message signs in the location when appropriate. 

Actions Planned and Timescales 

The findings from CPS’s review of the existing fixed warning sign at Clacket Lane will be 
reported to me by 28 April 2023 

Registered office Bridge House, 1 Walnut Tree Close, Guildford GU1 4LZ 
National Highways Limited registered in England and Wales number 09346363 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Improvement to the Drainage System 

Actions Taken 

With CP, NH has commissioned WSP to undertake an independent review of the 
drainage system in the vicinity of Clacket Lane to identify whether any improvement 
could be made which would be likely to reduce the risk of flooding on the carriageway. 

Actions Planned and Timescales 

The finding of the independent review, together with any recommended actions, will be 
reported to me by 16 June 2023. 

Profile of the Carriageway 

Actions Taken 

With CP, NH has commissioned CPS, with support from a contractor, Milestone 
Infrastructure, to consider the viability of reprofiling the carriageway to shorten the 
drainage flow paths across the carriageway. This will include the outline design of 
possible options and a review of the feasibility and cost of constructing these options. 

Actions Planned and Timescales 

CP will be reporting their findings from these investigations, together with their 
recommendation by 1 September 2023. 

Following conclusions of the various investigations set out above I will write to you again 
by 29 September 2023 setting out the further actions NH has taken and intends to take. 
If any recommendations are not to be pursued, I will set out the reasons for that 
decision. 

I am meeting with CP and CPS monthly to monitor progress on these actions and 
ensure they remain on track to achieve the timescales indicated above. 

Yours sincerely, 

Head of M25 

Registered office Bridge House, 1 Walnut Tree Close, Guildford GU1 4LZ 
National Highways Limited registered in England and Wales number 09346363

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