Prevention of Future Deaths reports · 2024

Natasha Johnston

Regulation 28 report to prevent future deaths, reference 2024-0587, written 25 Oct 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report25 Oct 2024
Reference2024-0587
DeceasedNatasha Johnston
CoronerRichard Travers
Coroner areaSurrey
CategoryAccident at Work and Health and Safety related deaths · Other related deaths
Sourcejudiciary.uk record · original PDF
Responses published2

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

IN THE SURREY CORONER’S COURT
IN THE MATTER OF:

__________________________________________________________

The Inquests Touching the Death of Natasha Johnston
A Regulation 28 Report – Action to Prevent Future Deaths
__________________________________________________________

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS

THIS REPORT IS BEING SENT TO:

1.

2.

Home Department

Council

, The Secretary of State for the

, The Chief Executive Officer of Surrey County

1 CORONER

Richard Travers HM Senior Coroner for Surrey

2 CORONER’S LEGAL POWERS

I make this report under paragraph 7(1) of Schedule 5 to The Coroners
and Justice Act 2009.

3

INVESTIGATION and INQUEST
The inquest into the death of Natasha Johnston was heard and
concluded on the 21st October 2024.

The medical cause of Ms Johnston’s death was:

1a: Shock and Haemorrhage including Perforation of the Left

Jugular Vein

1b: Multiple Penetrating Dog Bites to Neck, Arms and Torso

4 CIRCUMSTANCES OF THE DEATH

In the early afternoon of the 12th January 2023, Ms Johnston was
walking some eight dogs in the area of the ‘Viewpoint’, Gravelly Hill,
Caterham, Surrey. The dogs ranged dramatically both in size and

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 weight, from small to very large. She was in the habit of acting as a dog
walker and had walked these same dogs on previous occasions without
difficulty. Between approximately 14:00 hours and 15:00 hours she was
seen in the area, by a number of different people.
Initially, she appeared to be in control of the dogs, but as time went by,
the dogs became increasingly excited and out of her control.
At one point she was seen by another dog walker with a large group of
dogs. He had seen her before with a lot of dogs and, as before, on
seeing him she immediately turned around called the dogs and went in
the opposite direction with the dogs following.
Another person, who was out exercising, saw her with a large number
of dogs. He stood to one side to allow her to pass and one of the larger
dogs jumped up at him and put its paws on his chest, albeit causing
him no harm.
At another point, two riders came across her, at that time she was sat
on the floor surrounded by a group of dogs, their leads were all tangled
up. She shouted, ‘go back, go back’. The dogs were not attacking her,
but they were out of control. Two of them ran towards the horses
frightening them and causing one of them to bolt with the result that its
rider was thrown to the ground.
After this, one of the larger dogs, began worrying a smaller dog that
was being walked by its owner. On picking up her dog, the owner was
then bitten in her left buttock, by this dog, causing her severe pain and
injury. By the time of the last two encounters, the dogs were no longer
in Ms Johnston’s control.
A short while later, another walker’s attention was drawn, by a fellow
walker, to a large number of dogs that were all off their leads and
causing a commotion. On going to investigate he saw an object at the
bottom of a nearby very steep slope. He descended the slope to see two
of the dogs with blood on their muzzles in the vicinity of the object,
which, as he approached, he recognised to be the body of a woman,
this was Ms Johnson. Despite the aggressive stance of the dogs, he
approached Ms Johnston, who was covered in blood and had suffered
a large number of puncture wounds. He could not find any signs of
life, but called the ambulance service and, under their instruction,
began CPR on Ms Johnston. Despite his attempts and those of two
police officers and a paramedic, Ms Johnston remained unresponsive.
Ms Johnston’s death was recognised at 15:29 that same day; she had
died from her wounds. It was clear that she had been the subject of a
vicious dog attack by an unknown number of dogs, which had formed
part of the group of eight dogs that she had been walking that day.
The post mortem examination revealed that she had sustained multiple
injuries consistent with dog bites and claw marks. The concentration of

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 bite marks was particularly severe around the neck. They had led to the
penetration of the jugular vein, which in itself would have been fatal.
However, the remaining bite marks would also have led to catastrophic
haemorrhage which would also have resulted in her death. There were
no other injuries that could have caused or contributed to death.
Whilst, when she was first seen, Ms Johnston appeared to have some
control over the dogs, it was readily apparent that as time went by that
any such control was lost, eventually with a tragic result.  Bearing in
mind the sheer number and size of the dogs involved, her inability to
control and to hold them was not surprising.
I heard evidence that, whilst there maybe guidance available as to the
maximum number of dogs a person should walk on their own in a
public place, there is no actual restriction on the number or size of dogs
that a person can walk on their own in a public place, either locally or
nationally.

5 CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters that
gave rise to concerns that circumstances creating a risk of other deaths
will continue to exist in the future unless action is taken.

The MATTERS OF CONCERN are as follows.  –

1. The lack of regulation, both locally and nationally, that restricts
the number and weight of dogs that an individual person can
walk on their own in a public place.

2. Consideration should be given to limiting the number and gross
weight of dogs an individual person should be allowed to walk
in a public place, both for their own safety and for the safety of
others.

6 ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and I
believe that those people identified in the first section of this report
have power to take such action.

7

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of its
date; I may extend that period on request.

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 Your response must contain details of action taken or proposed to be
taken, setting out the timetable for such action. Otherwise, you must
explain why no action is proposed.

8 COPIES

I have sent a copy of this report to the following Interested Persons in
the Inquest and to the Chief Coroner.

1.

9

Signed:

Richard Travers

DATED this 25th October 2024

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Responses

2 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Defra (PDF)
Richard Travers 
HM Senior Coroner for Surrey 
HM Coroner’s Court 
Station Approach 
Woking 
GU22 7AP 

Dear Mr Travers, 

Seacole Building 
2 Marsham Street 
London 
SW1P 4DF 
T: 03459 33 55 77. 

Date: 30 April 2025 

We are writing to you in response to the ‘Regulation 28 Report to Prevent Future Deaths’, 
which followed the inquest into the death of Natasha Johnston from a dog attack, which was 
a tragic event and our sympathies go out to those affected. Our team received your 
Regulation 28 report, addressed to the Secretary of State for Environment, Food and Rural 
Affairs, on 5 March 2025. 

We would like to thank you for your recommendations for the prevention of future deaths 
resulting from dog attacks. We note in particular your concern that there is no national 
regulation regarding the maximum number or size or weight of dogs to be walked by an 
individual. We have set out below the existing regulatory requirements and our plans for 
future action in this space.  

Overview of current regulatory regime and guidance for dangerous dogs and dog 
walking in England and Wales 

There are currently no national regulations restricting the number, size or weight of dogs 
walked by individuals. However, there are broad powers in place to tackle dangerous dogs at 
a national level. Under the Dangerous Dogs Act 1991 certain dangerous breeds or types can 
be banned in England and Wales, which will require dogs of those breeds or type to be kept 
on a lead and muzzled at all times when in public. There are currently five banned breeds or 
types of dog in England and Wales: the XL Bully, the Pit Bull terrier, the Dogo Argentino, the 
Fila Brasileiro and the Japanese Tosa.     

In addition, under this Act, a dog of any breed or type must be kept under proper control. If it 
is not, its owner or other person in charge of the dog will be committing an offence.  

At a local level, there are additional powers available to local authorities to tackle dog control 
issues, including introducing controls on dog walking. Under the Anti-Social Behaviour, 
Crime and Policing Act 2014 local authorities can create Public Space Protection Orders 
(PSPOs). PSPOs can be used by local authorities to restrict the number of dogs walked by 
any one person, exclude dogs from certain areas or require them to be muzzled or on a 

 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 lead. Defra published guidance for local authorities on using the powers in this Act for the 
control and welfare of dogs in 2014. Many local authorities already use this tool to set a 
maximum number of dogs walked by one person. In addition, some local authorities, such as 
Surrey County Council, have introduced dog walking codes of conduct which professional 
dog walkers can sign up to, while others have introduced licensing schemes for professional 
dog walkers. 

We believe that local authorities are well placed to understand the specific needs and 
concerns of their communities and we encourage them to use the powers available to them, 
such as PSPOs, to prevent dog attacks. 

Outside of the regulatory regime, several stakeholders have produced useful guidance for 
professional dog walkers. Most notably, the Canine and Feline Sector Group has published 
guidance to assist professional dog walkers. The guidance can be found here: General 
Guidance Documents – CFSG.  CFSG’s guidance provides information for commercial dog 
walkers on key aspects such as group walking and minimising the impact of their activity on 
other people and animals. For example, dog walkers following the guidance should assess 
each dog’s suitability for group walking and limit the number of dogs walked at one time to 
the maximum permitted by their insurance with a suggested limit of four. CFSG’s guidance 
also provides information on suitable training for dog walkers. This includes City & Guilds 
accredited training and continual personal development. 

Defra’s work on this issue 

While there are clearly existing powers in place at both a local and a national level to tackle 
dog control issues, as well as additional guidance produced by stakeholders, Defra have 
been considering what more can be done to promote responsible dog ownership and 
prevent dog attacks and has been working closely with the police, local authorities and 
animal welfare organisations in this area. 

As part of this ongoing work, we will engage with local authorities, the police and animal 
welfare stakeholders to gather evidence specifically on the use of the existing powers to 
implement controls on dog walking at a local level. We will also explore any other 
interventions local authorities and others are employing to reduce dog attacks resulting from 
individuals walking a large number of dogs or a high total weight of dogs. This will allow us to 
review the effectiveness of the existing regime and the need for any further national 
measures.  

Yours Sincerely, 

Deputy Director  
Animal Welfare Division
Response from Surrey County Council (PDF)
Mr Travers 
HM Coroner’s Court 
Station Approach 
Woking 
Surrey 
GU22 7AP 

Dear Mr Travers, 

Woodhatch Place 
11 Cockshot Hill 
Woodhatch 
Reigate  
RH2 8EF 

20th December 2024 

Regulation 28 Report - Action to Prevent Future Deaths – Natasha Johnston 

The  following  information  is  written  to  provide  clarity  in  response  to  queries  raised  by  the  Coroner 
relating to the tragic death of Natasha Johnston in January 2023.   

Currently  there  is  no  standardised  approach  to  the  regulation  of  professional  dog  walkers  across 
England,  with  a  variety  of  different  schemes  in  place  in  different  areas,  or  often  none  at  all.  The 
responsibility for providing overall regulation on issues such as the number and weight of dogs being 
walked sits with the Department for Environment, Food and Rural Affairs (DEFRA), while ‘dog services’ 
and animal welfare licensing are a Borough and District (or Unitary) Council function, usually as part of 
its Environmental Health responsibilities.  

The latter also has the power to serve Community Protection Notices to owners whose dog’s behaviour 
is having a continuing and detrimental effect on the wellbeing of others,  as well as the ability to issue 
Public Space Protection Orders (PSPOs) in specific geographical areas.   

It was recognised that in its role as a responsible landowner, Surrey County Council should also take 
some form of action to promote positive dog walking behaviour in light of this incident, with a particular 
focus on Professional (paid) Dog Walkers who are often seen with multiple dogs at its countryside sites. 
For clarity, the guidance applied by Surrey County Council (that has been referred to by the Coroner), 
most notably its ‘Dog Walking Code of Conduct’, was implemented in response to the incident involving 
Ms Johnston rather than being in place prior to the event. 

During Spring/Summer 2023, Council officers discussed this issue with a number of stakeholders before 
developing  an  options  appraisal,  with  options  that  ranged  from  taking  no  action  through  to  a  formal 
licensing scheme for users of its Countryside Estate (in this case a license would only apply to Surrey 
County Council land, because wider licensing is a District and Borough function).  

While a paid-for licensing scheme was considered, the likely result would be the  displacement of the 
problem  onto  neighbouring  landowners  rather  than  directly  addressing  the  underlying  issues.  It  was 
considered  important  to  avoid  a  situation  whereby  each  landowner  implements  their  own  licensing 
scheme,  as  the  public  (including  professional  dog  walkers)  often  do  not  know  whose  land  they  are 
using,  so  schemes  with  different  rules,  pricing  structures  etc.  would  cause  significant  confusion, 
frustration and ultimately be ineffective.  

There was also concern regarding the practicality of the resource required to enforce licensing across 
Surrey’s  significant  countryside  estate  (10,000  acres).  While  licensing  would  generate  some  limited 
income, it would not be sufficient to pay for the additional resource required to effectively administer the 
scheme.  

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Licensing would also impact the viability of professional dog walkers themselves, many of whom are 
micro businesses. A balanced approach was required that did not excessively restrict professional dog 
walkers’  ability  to  operate,  as  there  was  (and  is)  an  evident  need  for  their  services.  The  Pet  Food 
Manufacturing Association (PFMA) revealed 2.1m people (19% of current dog owners) collected a new 
pet during the pandemic but as many people have returned to the workplace, professional dog walkers 
support good canine welfare by exercising the pet when the owner cannot. 

Code of Conduct  

Considering the issues above, it was felt the most pragmatic way forward was to take an education-
focused approach to  improving behaviours, spearheaded by  a  communications  and an engagement 
campaign  for  a  new  “Dog  Walking  Code  of  Conduct”.  This  was  designed  with  the  intention  of 
communicating clear and simple messaging for all dog owners (not only professional dog walkers), as 
it was considered essential to be clear in precise terms about what responsible dog walking entails, so 
that all visitors with dogs are aware of how to ‘do the right thing’ for other countryside users, livestock 
and wildlife.  

Surrey  County  Council’s  Dog  Walking  Code  of  Conduct  is  largely  based  on  the  well-established 
Countryside Code promoted on Gov.uk that establishes responsibilities for visitors to the countryside 
and those who manage the land. The final version of the code was put together following consultation 
with partners and other landowners including Thames Basin Heaths Partnership, Battersea Cats and 
Dogs,  The  Ministry  of  Defence  (MOD),  The  National  Trust,  Horsell  Common  Preservation  Society, 
Surrey Hills National Landscape and some of Surrey’s Boroughs and Districts. As part of this process 
officers also sought the counsel of an industry expert who provided independent advice on content and 
appropriate language for the code. 

To  incentivise  professional  dog  walkers  (as  the  primary  target  audience)  to  sign  up  to  the  code  of 
conduct and confirm they will support its guidelines, businesses are listed on the Council’s website upon 
satisfactory provision of their business details and Public Liability Insurance. Businesses who sign up 
are also provided with car stickers to publicly endorse they are supporters of the code and promote the 
responsible behaviours within it. 

The scheme  went live  in January  2024 and has  been extremely  effective with  122 professional  dog 
walking companies signing up to date, including some from London and other neighbouring counties 
who use Surrey County Council’s sites. Many of those who have signed up are hugely supportive and 
have offered to become ambassadors to help promote responsible dog walking amongst their networks, 
helping the Council to further its reach. 

Not  only  has  this  process  allowed  the  Council  to  positively  engage  with  professional  dog  walking 
businesses,  many  of  which  it  did  not  know  existed,  but  in  holding  their  details  on  file  it  means  any 
concerns  or  complaints  can  be  directly.  If  not  addressed,  then  consultation  with  the  local  District  of 
Borough Dog Warden could take place.  

The Dog Walking Code of Conduct highlights that walkers should only walk the maximum number of 
dogs that can be safely controlled, with advice for no more than six. This figure was carefully considered; 
six dogs is the number referred to in guidance from DEFRA on Public Space Protection Orders (please 
find extract below) and is the usual maximum used by insurers for professional dog walking cover.  

The  industry  expert  advised  a  lower  maximum  figure  could  reduce  viability  and  credibility  with 
professional  dog  walkers  and  risked  undermining  the  ‘engagement  and  education’  approach.  They 
added that emphasis should be placed on the number of dogs that can be safely controlled as every 

2 

 
 
 
 
 
 
 
 
 
 
 
 
 dog and walker are different, and so simply stating a fixed maximum without further context would not 
be sufficient.  

Surrey County Council officers have hosted multiple outreach events during 2024 to promote the code 
of conduct, which has included working in partnership with other landowners, such as Guildford Borough 
Council, to show a collaborative approach and amplify our messaging.  

Ongoing Commitment  

While the Code of Conduct is considered to be an effective step in the right direction, it is acknowledged 
ongoing action will be required. Annual reminders are in place to ensure those who have signed up to 
the Code of Conduct continue to have valid Public Liability Insurance; and where this is not provided, 
their details will be removed from the Council’s webpage.  

As part of its communications programme, the Council sends regular newsletters to professional dog 
walkers promoting good practices and thanking them for their cooperation. The Code of Conduct will 
also be promoted on a regular basis through the Council’s ‘Explore Surrey’ social media channels and 
as part of its approach, ‘ambassadors’ from the professional dog walking community are being used to 
champion responsible dog walking and spread the word to encourage their peers to sign up. 

Officers will continue to monitor feedback from the public and professional dog walkers, both formally 
and  anecdotally  to  review  the  effectiveness  of  the  Code  of  Conduct,  especially  on  Surrey  County 
Council’s land. They are also committed to improving their understanding of this work area, with one 
officer  recently  completing  a  professional  dog  walking  qualification  so  that  the  Council  has  a  better 
understanding of their requirements and best practices. 

It is acknowledged that legislation and guidance around dog walking is an evolving area, but Surrey 
County Council is committed to continuing to work with its partners to improve dog walking standards 
and behaviours. The common consensus from discussions with stakeholders in this space  (including 
professional training providers) is that any universal regulation of dog walking needs to be delivered at 
a  national  level,  likely  led  by  DEFRA.  The  Council  will  continue  to  keep  its  approach  under  review, 
develop its processes as needed, and looks forward to further legislation and clarity on this issue. 

Yours sincerely, 

Chief Executive of Surrey County Council 

3

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