Prevention of Future Deaths reports · 2023

Natalie Young

Regulation 28 report to prevent future deaths, reference 2023-0123, written 15 Feb 2023. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report15 Feb 2023
Reference2023-0123
DeceasedNatalie Young
CoronerSamantha Marsh
Coroner areaSomerset
CategoryOther related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE  DEATHS 

REGULATION 28 REPORT TO PREVENT FUTURE  DEATHS 

THIS  REPORT IS  BEING SENT TO: 

Department for Transport 
Great Minster House 
33  Horseferry Road 
London 
SW1P 4DR 

FAO:  The  Rt Hon  Mark Harper MP 

1  CORONER 

I am  Samantha Marsh,  Senior Coroner for the  coroner area of Somerset 

2  CORONER'S LEGAL POWERS 

I make this  report under paragraph 7,  Schedule 5,  of the  Coroners and  Justice 
Act 2009 and  Regulations 28 and 29 of the  Coroners (Investigations) 
Regulations 2013. 

3 

INVESTIGATION and  INQUEST 

On  the  16th  April  2022 the  then-Senior Coroner,  Mr Tony Williams,  commenced 
an  investigation  into the death of Natalie Ann  Young,  aged  92  ("Natalie"). 

The  investigation  concluded  at the  end of the  inquest,  heard  before me,  on  the 
ath  February 2023. 
The  conclusion of the  inquest was Accidental  death,  including medical cause of 
death being 
la) Lolwer respiratory tract infection 
lb) immobility 
le) fall with  a humeral fracture 
11)  Frailty 

With  a finding  in  box 3 that: 
Natalie Ann  Young,  aged  92,  died  at Musgrove  Park Hospital on  the  13th  April 
2022 from  a lower respiratory tract infection  which  she was more prone to 
develop following a period  of immobility after an  incident on  the  9th  March 2022 
where she was knocked  over by a mobility scooter.  She sustained a humeral 
fracture during this  incident but,  on  the  balance of probabilities,  the trauma and 
insult was too much for her physiological reserve,  despite being an  very active 
and  spritely 92  year old  lady. 

1 

 
 4  CIRCUMSTANCES OF THE  DEATH 

Natalie was an  independent (and  somewhat spritely) 92  year old  lady who  had 
full mobility.  On the 9th  March 2022,  Natalie was shopping on her own in a 
supermarket and  was queued at the  tills to  pay for her groceries.  Whilst she was 
waiting to be  served,  another shopper on  a mobility scooter has joined the 
queue and  was waiting,  stationary. 

Without warning the  mobility scooter accelerated forward,  ploughing  into Natalie 
with  some force  and  knocking  her over.  The forward  propulsion of the  mobility 
scooter was a conscious act of the  driver/rider rather than  an  unforeseen 
mechanical or electrical fault. 

On becoming aware of the  injury caused to  Natalie, the mobility scooter driver 
flees the  scene and  has not been  identified or heard  from  since. 

An  ambulance was called  but declined to  attend  and  so  staff from  the 
supermarket transport Natalie to  Musgrove Park Hospital where,  on  admission, 
it is discovered that she has sustained  a fractured  hummerus. Whilst she was 
medically fit for discharge throughout the duration of her stay in  hospital, she 
required  physiotherapy and  occupational therapy assessments as part of her 
discharge planning.  Natalie was ultimately discharged from  hospital on  the 9th 
April 2022 with  a package of care in place. 

Natalie suffered from  immobility as a result of the  injury,  as well as  severe pain. 

She was re-admitted  back into  hospital on the  13th  April 2022 when  she was 
diagnosed with severe  sepsis and  an  acute kidney injury due to  a lower 
respiratory tract infection which had  arisen  solely as a consequence of the 
injuries she  had  sustained, and the  resultant immobility,  following  a fall.  Natalie 
died on  the  same day. 

5  CORONER'S CONCERNS 

During the  course of the  inquest the evidence revealed  matters giving  rise  to 
concern.  In  my opinion  there  is a risk that future  deaths could  occur unless 
action  is taken.  In  the  circumstances it is  my statutory duty to  report to  you. 

The  MATTERS OF CONCERN are as follows.  -
During the course of the Inquest the evidence revealed  that in  relation to 
mobility scooters there are: 

1.  No  restrictions on  those who are able to  operate them;  i.e.  there are no 
requirements on the drivers to  have vision  to  a certain  standard;  to 
evidence cognitive ability and  competence to a standard to be able to 
understand the  controls of the vehicle and  how to  operate them  safely;  to 
be  within  the acceptable drink drive limit of 80mg/100ml and/or not under 
the  influence of any other substance. 

2 

 2.  No  requirements for legal registration and/or record  of ownership of the 

mobility scooter. 

There are many laws and  regulations  into the safe ownership and operation of a 
car or motorbike ; i.e.  there are vision tests,  cognitive ability requirements,  drink-
drive  laws etc, all of which are in  place to  ensure that the  person  in  charge of a 
car or motorcycle is safe and  competent and  does not place those around 
him/her at risk of harm  or death because of a falling  below the acceptable 
standard applicable when in  control of a mechanically (or electrically,  in  the case 
of PHEV or hybrid) propelled  vehicle. 

It was,  however, apparent on  the evidence at Natalie's Inquest that no similar 
laws or protections are  in  place for those who operate mobility scooters meaning 
that someone who  is  legally prevented from  driving due to  age,  infirmity or other 
inability is feely able to own,  use and  operate a mobility scooter without any 
restriction whatsoever.  The  Inquest heard that the current legislation appears to 
distinguish between vehicles based  on  power and  speed.  However, as was 
evident in  Natalie 's case,  mobility scooters can  reach a fast enough speed to 
pose a significant risk to  the  entire community and population but specifically, 
small children , pregnant mothers and the elderly who are all  particularly 
vulnerable to  being  impacted at speed  by a blunt-force object and  dying as a 
result of the  injuries that they sustain. 

I am  concerned that the  lack of regulation around  mobility scooters will  continue 
to  result in  further deaths, especially when there continues to  be no  regulation 
around those who are deemed fit to operate and  use them. 

6 

ACTION SHOULD BE  TAKEN 

In  my opinion action should  be  taken to prevent future deaths and  I believe you 
your organisation  has the  power to take such action. 

7 

YOUR RESPONSE 

You are under a duty to  respond  to  this  report within  56  days of the date of this 
report,  namely by 05th  April 2023.  I,  the  coroner,  may extend the  period. 

Your response must contain details of action taken or proposed to be taken, 
setting out the timetable for action.  Otherwise you  must explain why no action  is 
proposed . 

8 

COPIES and  PUBLICATION 

I have sent a copy of my report to  the  Chief Coroner and to the following 
Interested Persons: 

(i) 

  (Natalie's son);  and 

I am  also under a duty to  send  a copy of your response to the Chief Coroner 
and  all  interested persons who in  my opinion  should  receive  it. 

I may also send  a copy of your response to  any other person who  I believe may 
find  it useful or of interest. 

3 

 The Chief Coroner may publish either or both  in  a complete or redacted  or 
summary form . He may send a copy of this  report to any person who  he 
believes may find  it useful or of interest. 

You may make representations to  me,  the coroner,  at the time  of your response, 
about the  release or the publication of your response . 

9 

15th  February 2023 

4

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Department for Transport (PDF)
From the Secretary of State 
The Rt. Hon Mark Harper MP 

Great Minster House 
33 Horseferry Road 
London 
SW1P 4DR 

Web site: www.gov.uk/dft 

5 April 2023 

Samantha Marsh  
Senior Coroner Somerset 
Old Municipal Buildings 
Corporation Street 
Taunton, Somerset 
TA1 4AQ 

Dear Ms Marsh, 

Thank you for your letter of 15 February 2023, enclosing your Regulation 28 
Report to Prevent Future Deaths, relating to the inquest into the death of 
Natalie Ann Young, who tragically passed away on the 13 April 2022 from a 
lower respiratory tract infection which she was more prone to develop 
following a period of immobility after an incident on the 9 March 2022 where 
she was knocked over by a mobility scooter.   

I am sorry to hear of the tragic death of Natalie Ann Young, for which I offer 
my sincere condolences to her family and friends. 

The ‘Use of Invalid Carriages on Highways Regulations 1988’ sets out the 
conditions of use for both mobility scooters and powered wheelchairs dividing 
them into two main categories. The Class 2 type can travel at 4 mph and is 
primarily intended for use on the footway or footpath. The Class 3 type can 
travel on the road at up to 8 mph, but must have the facility, via a limiter, to be 
driven at no more than 4 mph when used on the footpath.  

Class 1, Class 2 and Class 3 mobility vehicles are not legally defined as 
motor vehicles and, therefore, the user is not required to have a driving 
licence or to take a test and the vehicles themselves are not subject to 
Vehicle Excise Duty (‘road tax’). The consequence of this is that such a 
mobility scooter is not subject to the drink and drug drive provisions under the 
Road Traffic Act. However, if the mobility scooter does not comply with the 
prescribed requirements or conditions of use in the regulations, then the High 
Court has found that drivers of them can be subject to the drink drive 
provisions of the Road Traffic Act.  

There are other less common kinds of mobility scooter, generally faster, 
wider, or heavier than Class 3 mobility scooters, which are allowed to be 
driven on the road but not on the pavements. You must hold a driving licence 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 to use those mobility scooters, and they may be subject to Vehicle Excise 
Duty and require insurance. Users of these mobility scooters will be subject to 
certain provisions of the Road Traffic Act that do not apply to users of Class 
1, Class 2 or Class 3 mobility scooters, including the offences of dangerous 
driving, causing death by dangerous driving and driving, or being in charge, 
when under the influence of drink or drugs.  

All road users have a responsibility to themselves and others to behave in a 
safe and appropriate manner and this includes mobility vehicle users who ride 
on the pavement or in pedestrianised areas. Mobility vehicle users are 
encouraged to have an assessment with a dealer or supplier before acquiring 
a vehicle and to take training in their use.  

The Department has developed a comprehensive guide for users of mobility 
scooters and powered wheelchairs, including legal requirements, eyesight 
requirements and relevant Highway Code information. It is available to view 
at: https://www.gov.uk/mobility-scooters-and-powered-wheelchairs-rules 

There are specific issues relating to vetting and training. Currently, all British 
Healthcare Trades Association retailers undertake a pre-assessment process 
which includes testing the skills of the user to ensure they can drive the 
mobility scooter safely. However, there is a large market in second-hand 
mobility scooters where no such evaluation of ability is performed. The same 
issues apply to training where the difficulty is managing the second-hand 
market. However, there are many training courses available through 
individual mobility scooter manufacturers and the Mobility Centres offer far 
more complex and detailed training and assessments. We encourage all 
users of mobility scooters to consider training to ensure that they can 
confidently handle their vehicle in all conditions.  

Creating a consistent, reliable mobility scooter policy which balances the 
interests of all road users continues to be a challenge. The Department seeks 
to improve the safe use of mobility vehicles, while ensuring that they remain 
accessible for the people who use them and for whom they are a lifeline. 

Proposed action 

Letter to retailers from Baroness Vere  

In February 2020 Baroness Vere wrote to retailers of mobility scooters 
reminding them to advise their customers of the need to show consideration 
for other pavement users and to encourage their customers to undertake 
training in the use of the vehicle they are buying. A copy of that letter is 
attached. 

We are also supporting the roll-out of a nationwide certified powered 
wheelchair and mobility scooter assessment and training scheme. Through 
our DfT Road Safety Research programme, we have provided funding to 

 
 
 
 
 
 
 
 
 
 
 
 Driving Mobility, a registered charity with a network of driving assessment 
centres covering the whole of GB. The training scheme will help retail and 
hire business to assess a client’s safe driving ability, along with providing 
information on best practice and recommendations on how to convey that 
knowledge to others. Short tests will be included in order to judge 
competency and provide any extra support where needed. Driving Mobility 
are currently seeking to launch the scheme this summer.  

Yours sincerely, 

The Rt Hon Mark Harper MP 

SECRETARY OF STATE FOR TRANSPORT

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