Prevention of Future Deaths reports · 2024

Hayley Cowan

Regulation 28 report to prevent future deaths, reference 2024-0291, written 29 May 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report29 May 2024
Reference2024-0291
DeceasedHayley Cowan
CoronerJoanne Kearsley
Coroner areaManchester North
CategoryMental Health related deaths
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28:  REPORT TO PREVENT FUTURE DEATHS (1) 

REGULATION 28 REPORT TO  PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

1.  Rt  Hon  Victoria  Atkins,  Department  of  Health  And  Social  Care,  39  Victoria  Street, 

London, SW1 H 0EU 

2.  Rt Hon James Cleverley Secretary of State for Ministry of Justice, House of Commans, 

London,  SW1A 0AA 

CORONER 

I am  Joanne Kearsley,  Senior Coroner for the Coroner area of Manchester North 

2 

CORONER'S LEGAL POWERS 

I  make  this  report  under  paragraph  7,  Schedule  5,  of  the  Coroner's  and  Justice  Act  2009  and 
Regulations 28 and 29 of the Coroners (Investigations) Regulations 2013 

3 

INVESTIGATION and INQUEST 

On the 22nd  June 2022, I commenced an investigation into the death of Hayley Jayne Cowan. Hayley 
died on the 4th  June 2022.  The investigation concluded on the 23rd  May 2024. The medical cause of 
death was confirmed as  1a) Adverse event arising out of mixed drug use 

A jury concluded  Hayley died as a result of misadventure. 

4 

CIRCUMSTANCES OF DEATH 

Hayley had been detained under Section 3 of the Mental Health Act 1983 since July 2021. She had 
a long  history of involvement with  mental  health  services  and  had  previously been  detained.  She 
had a diagnosis of Paranoid  Schizophrenia and ADHD.  Hayley was a risk to herself and others. 

As well  as her serious mental health illness,  Hayley had a long history of illicit drug use. 

In July 2021  having set fire to her flat she was detained at the Edenfield unit within Prestwich hospital 
run  by Greater Manchester Mental Health and Social Care Trust ("GMMH"). 

Hayley  responded  well  to  the  re-introduction  of her  anti-psychotic  medication  and  as  part  of her 
therapeutic work she was granted Section  17 MHA'83 leave.  There were times when her leave was 
escorted and following progress it was on occasions unescorted. 

Her leave also progressed from  being on the hospital grounds to the local Tesco store opposite and 
at times into the local village. 

There had  been  at least two  occasions when  Hayley had  absconded and  run  off from  the staff with 
her.  She had taken drugs and then returned to the  hospital. 

At all  times  she  was  considered  to  be  at risk  of absconding  which  was  driven  by  her  urge to  use 
drugs. 

On  the  3rd  June  2022  Hayley was  granted  accompanied  leave  with  a  support worker  to  the  local 
tesco store.  Both  Hayley and  the support worker needed to  use the bathroom and  during this time 
Hayley absconded.  She  was  found  deceased  the  following  day,  having  used  drugs  at a  friends 
house where she had gone to.  There was  no guidance to  staff as to what to do should they need to 
use  the  bathroom.  There  was  guidance  given  as  to  what to  do  should  a  patient  need  to  use  the 
bathroom, therefore being out of sight. 

By  June  2022  the  court  heard  that  Borrowdale  ward  had  introduced  a  practice  of "accompanied 
leave" by a band 2 suooort worker rather than the normal "escorted leave" with a band 3 worker who 

 would have received  enhanced  training. This was due to a shortage of band 3 workers and a desire 
to facilitate  patient leave. 

5 

CORONER'S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to concern.  In my opinion 
In  the  circumstances· it  is  my 
there  is  a  risk  that future  deaths  will  occur  unless  action  is  taken. 
statutory duty to report to you. 

The MATTERS OF CONCERN are as follows:-

The  court  heard  evidence  as  to  the  lack  of  consistency  and  clarity  for  Mental  Health  trusts  in 
understanding and defining how Section  17 leave should be  conducted.  This issue was highlighted 
in the paper published in December 2022 
, "NHS mental health 
services  policies  on  leave  for  detained  patients  in  England  and  Wales:  A  national  audit."  Journal 
Psychiatric Mental Health Nursing 2023;  30:  719-730. 

-
-

Local policies appear to be shaped as a result of capacity 
There is  a lack of consistency as  to  how  "accompanied  leave" and "escorted  leave" are 
defined. 

- Guidance as to whether a patient should remain in "eye-line" or at a "reasonable distance" 

is inconsistent and does not assist trusts in  considering how trusts should 

The Mental  Health Act Codes  of Practice,  Guidance from  the  MOJ  to  Forensic providers and Trust 
policy are  inconsistent.  This  is  particularly the  case  in  considering  whether a patient  needs  to  be 
within  "eyeline"  or a  "reasonable  distance"  when  on  leave.  There  is  also  no  guidance  as  to  how 
trusts  instruct staff on  practical  matters such as what to  do if the staff member needs the bathroom 
whilst out with  a patient. 

6 

ACTION  SHOULD BE TAKEN 

In  my  opinion  action  should  be  taken  to  prevent  future  deaths  and  I  believe  each  of you 
respectively have the power to take such action. 

7 

YOUR RESPONSE 

You are under a duty to respond  to  this report within  56  days of the date of this report,  namely 24th 
July 2024 I,  the Coroner, may extend the period. 

Your response must contain details of action taken or proposed to be taken, setting out the timetable 
for action.  Otherwise you  must explain why no action is proposed. 

8 

COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested Persons namely:-
- Greater Manchester Mental  Health Trust 

I am also under a duty to send the Chief Coroner ,a copy of your response. 

The Chief Coroner may publish  either or both  in  a complete or redacted or summary from.  He may 
send  a copy of this report to  any person who he  believes  may find  it useful or of interest.  You  may 
make  representations  to  me  the  coroner  at  the  time  of your  response,  about  the  release  or  the 
publication of your response by the Chief Coroner. 

9 

Date:  29.05.24 

V 

-

, ..

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Dhsc (PDF)
From 

Minister of State for Health 

39 Victoria Street 
London 
SW1H 0EU 

19 August 2024 

 Our Ref: 

Joanne Kearsley 
Senior Coroner 
HM Coroner's Court 
Floors 2 and 3 
Newgate House 
Newgate 
Rochdale  
OL16 IAT 

By email: 

Dear Ms Kearsley, 

Thank you for your Regulation 28 report to prevent future deaths dated 29 May 2024 
about  the  death  of  Hayley  Jayne  Cowan  and  I'd  like  to  thank  you  for  agreeing  an 
extension.  I  am  replying  as  the  recently  appointed  Minister  with  responsibility  for 
mental health and patient safety. 

Firstly, I would like to say how saddened I was to read of the circumstances of Hayley's 
death  and  I  offer  my  sincere  condolences  to  her  family  and  loved  ones.  The 
circumstances  your  report  describes  are  concerning  and  I  am  grateful  to  you  for 
bringing these matters to my attention. 

You have raised concerns about the lack of consistency and clarity for mental health 
trusts  in  understanding  and  defining  how Section  17  leave  should  be  conducted.  I 
would  like  to  assure  you  that  we  intend  to  address  these  issues  and  resolve  the 
problem. 

My officials have consulted with NHS England which has shared the following updates 
on action that has been taken locally in the Trust in response to Hayley's death. 

1.  Greater  Manchester  Mental  Health  NHS  Foundation  Trust's  adult  forensic 
service  had  an  escorting  patient  policy  in  place,  however  this  has  been 
updated  to  reflect  the  learning  following  Hayley's  death.  The  use  of 
accompanied leave has been discontinued with associated learning events 
and audits to evidence this. The Trust is reviewing both its escorting patient 
policy and Section 17 policy with a view to refreshing and combining these. 
2.  The adult forensic service had an induction programme in place for training 
staff on escorts, however this has been revised to be a standalone training 

 
 
 
 
 resource. The service has also strengthened its staff competency framework 
for staff undertaking escorts and processes are in place whereby only staff 
who have been signed off to facilitate leave can do this role. 

3.  The adult forensic service has changed all care plan formats and enhanced 
the  patient  leave  care  plans.  These  are  now  explicit  in  terms  of  the 
multidisciplinary  team  assessing,  reviewing  and  evaluating  patient  leave. 
Before each Section 17 leave, the nurse in charge undertakes a pre leave 
assessment and repeats this with a post leave review. 

4.  The service has also facilitated a quality improvement initiative to refresh the 
pre-leave  assessment  and  ensure  this is now person  centred,  focusing  on 
key  areas  such  as  substance  misuse  and  harm  reduction.  It  has  taken  an 
assertive  approach  to  ensure  all  patients  who  had  previous/current 
substance  misuse  issues  were  assessed  and  provided  with  targeted 
interventions to reduce any harms associated with leave/substances. It has 
also developed a naloxone pathway for those who may be at risk of using 
substances whilst on leave. 

At national level, NHS England's mental health, learning disability and autism quality 
transformation programme is undertaking work focusing on personalised approaches 
to  risk  through  relational  care.  This  is  based  on  the  NICE  Guidelines:  Self  Harm: 
assessment, management and preventing recurrence (2022) which identify that global 
risk  assessment  scales  and  tools  should  not  be  used  to  predict  future  suicide  or 
repetition  of  self-harm.  The  findings  from  this  work  will  be  shared  through  learning 
networks  and  will  help  support  the  services  to  develop  local  policies  on  how  they 
respond  to  risk  on  an  individual  basis.  This  work  is  part  of  a  wider  culture  change 
programme that is aligned to the Culture of Care Standards for inpatient mental health 
services. 

Regarding your comments on the inconsistencies between the Mental Health Act 
Code of Practice, guidance from the Ministry of Justice, and local Trust policy, this 
Government  has  announced  we  will  be  bringing  forward  legislation  to  reform  the 
Mental Health Act in this Parliamentary Session. We will subsequently be revising the 
Code  of  Practice,  and  will  be  considering  where  further  changes  can  be  made  to 
strengthen statutory guidance. We will consider the issues you have raised as part of 
that work. 

I hope this response is helpful and that you are assured by the seriousness with which 
I take your concerns. Thank you for bringing them to my attention. 

Yours sincerely,

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