Prevention of Future Deaths reports · 2023

Margaret Heal

Regulation 28 report to prevent future deaths, reference 2024-0368, written 6 Dec 2023. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report6 Dec 2023
Reference2024-0368
DeceasedMargaret Heal
CoronerJames Thompson
Coroner areaDurham & Darlington
CategoryOther related deaths
Organisation namedCounty Durham and Darlington NHS Foundation Trust
Sourcejudiciary.uk record · original PDF
Responses publishednone published

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulation 28: REPORT TO PREVENT FUTURE DEATHS

NOTE: This form is to be used after an inquest.

REGULATION 28 REPORT TO PREVENT DEATHS

THIS REPORT IS BEING SENT TO:

1

1

CORONER

I am James E THOMPSON, Assistant Coroner for the coroner area of County Durham and
Darlington

2

CORONER’S LEGAL POWERS

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009
and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

3

INVESTIGATION and INQUEST

On 25/07/2022 14:17an investigation was commenced into the death of Margaret HEAL
30/07/1935 00:00:00. The investigation concluded at the end of the inquest on
06/12/2023 00:00. The conclusion of the inquest was that Margaret Heal died on 12th July
at her home,
thromboembolism which had caused by a deep venous thrombosis. This is a natural disease
running its full course and resulting in her death. She had stopped taking her anti-
coagulant medication on medical advice 10 days prior to her death to undergo surgery. She
did not resume this medication after it. It is unclear on the evidence if she was unaware of
the need to resume the medication or she chose not to resume the medication..

from a massive pulmonary

4

CIRCUMSTANCES OF THE DEATH

Margaret Heal died on 12th July at her home,
from a
massive pulmonary thromboembolism which had caused by a deep venous thrombosis. This
is a natural disease running its full course and resulting in her death. She had stopped
taking her anti-coagulant medication on medical advice 10 days prior to her death to
undergo surgery. She did not resume this medication after it. It is unclear on the evidence
if she was unaware of the need to resume the medication or she chose not to resume the
medication.

5

CORONER’S CONCERNS

During the course of the investigation my inquiries revealed matters giving rise to concern.
In my opinion there is a risk that future deaths could occur unless action is taken. In the
circumstances it is my statutory duty to report to you.

The MATTERS OF CONCERN are as follows:
(brief summary of matters of concern)

During the course of the inquest it became apparent there was no evidence to show the
deceased had been provided with a document instructing her to resume her anti
coagulation. Whilst this requirement is set out in the Trust's procedures, no evidence was
found it had taken place. No document was found in Mrs Heal's home at the time of her
death. It is of concern that Mrs Heal was an 86 year old lady living alone after her
discharge from hospital. Is there more that can be done to ensure patients particularly who
are vulnerable and / or elderly are given advice regarding recommencement of drugs in a

Regulation 28 – After Inquest
Document Template Updated 30/07/2021

 manner, to ensure as far possible, they are aware of the need to recommence their
medication.

6

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and I believe you (and/or
your organisation) have the power to take such action.

7

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by January 31, 2024. I, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out the
timetable for action. Otherwise you must explain why no action is proposed.
COPIES and PUBLICATION

8

I have sent a copy of my report to the Chief Coroner and to the following Interested
Persons

I have also sent it to

who may find it useful or of interest.

I am also under a duty to send a copy of your response to the Chief Coroner and all
interested persons who in my opinion should receive it.

I may also send a copy of your response to any person who I believe may find it useful or
of interest.

The Chief Coroner may publish either or both in a complete or redacted or summary form.
He may send a copy of this report to any person who he believes may find it useful or of
interest.

You may make representations to me, the coroner, at the time of your response about the
release or the publication of your response by the Chief Coroner.

9

Dated: 06/12/2023

James E THOMPSON
Assistant Coroner for
County Durham and Darlington

Regulation 28 – After Inquest
Document Template Updated 30/07/2021
Also filed under 2024-0368: 2024-0368-County-Durham-and-Darlington-NHS.pdf
Executive Corridor 
Darlington Memorial Hospital 
Hollyhurst Road 
Darlington,  
DL3 6HX 
E-mail:

Our Ref: 

031ST January 2024  

Mr James E Thompson,  
HM Coroner, 
4th Floor Civic Centre,  
Crook,  
County Durham,  
DL15 9ES 

Dear Mr Thompson, 

Re: Margaret Heal 

I am writing in response to Regulation 28 Report to Prevent Future Deaths, which you issued 
to County Durham & Darlington NHS Foundation Trust on 14th December 2023.  As you are 
aware, in this instance the Trust were not represented at the inquest.  

You raised one matter of concern that creates the risk of other deaths; as outlined below: 

Is there more that can be done to ensure patients particularly who are vulnerable and/or elderly 
are given advice regarding recommencement of drugs in a manner, ensure as far possible, 
they are aware of the need to recommence their medication. 

Therefore we would like to take this opportunity to explain our current process and our review 
of Mrs Heal’s patient record; to see if this provides the reassurance that you seek.  

Current Endoscopy Process for stopping and restarting medication  

All  patients  who  are  pre-assessed  are  given  advice  and  written  information  at  the  pre-
assessment appointment, the pre-assessment team follow the BSG guidelines.  The decision 
to restart the medication is made at the point of completing the procedure but the PA nurses 
will give an estimate at the time of pre-assessment of how long medications would be withheld 
in line with current recommendations. 

Not  all  patients  are  pre-assessed  prior  to  endoscopy,  the  need  for  pre-assessment  being 
determined by the procedure to be performed. For patients who are not pre-assessed, which 
was  the  case  with  Mrs  Heal,  then  clinicians  would  usually  give  relevant  advice  in  clinic 
regarding  when  to  stop  anticoagulation  (the  need  to  withhold  apixaban  2  days  prior  to  the 
procedure was recorded in the notes from Mrs Heal’s clinic attendance).  

Our  procedure 
taking 
anticoagulants/antiplatelets to contact the department, by telephone, for advice, this advice is 
given by a member of nursing staff following the BSG guidance. This information is included 

(PIL)  also  ask  patients  who  are 

specific 

leaflets 

 
 
 
 
 
 
 
 
 
 
 
 
 
 in the patient information leaflet to ensure that patients who are not pre-assessed are able to 
access appropriate advice. 

Upon completion of an endoscopic procedure the discharging nurse goes through the results, 
follow up and recommendations with the patient (and usually with a family member too) prior 
to discharge. Information on starting medications is reinforced at that point and a copy of the 
report is provided to the patient which includes this information in writing. It should be noted 
that Mrs Heal's notes confirm that she received a copy of the endoscopy report and verbal 
information at the point of discharge. 

Current processes also include sending an email copy of the procedural report to the patient’s 
GP surgery within 24 hours of discharge.  

It  is  our  opinion  that  the  process  described  above  is  a  robust  way  of  communicating  post 
procedure instructions to our patients, if however, you have continued concerns then we would 
welcome the opportunity for a senior member of our patient safety team to meet with you to 
better understand the issues raised in the inquest, and to discuss the improvements that you 
feel may be necessary to address the issues identified. 

I hope that you find the actions taken by the Trust to be adequate to address the issues that 
you have raised, but please do not hesitate to contact me if you require further information. 

Yours sincerely 

Executive Director of Nursing  

  Executive Medical Director  

cc.  

, CEO  

, Associate Director of Nursing, Patient Safety  

, Associate Medical Director for Patient Safety

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