Prevention of Future Deaths reports · 2024

Kay Simmonds

Regulation 28 report to prevent future deaths, reference 2024-0463, written 15 Aug 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report15 Aug 2024
Reference2024-0463
DeceasedKay Simmonds
CoronerCaroline Saunders
Coroner areaGwent
CategoryAlcohol, drug and medication related deaths · Wales prevention of future deaths reports (2019 onwards)
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

Regulations 28 and 29 of the Coroners' (Investigations) Regulations 2013 

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS 

THIS REPORT IS BEING SENT TO: 

The Chief Executive of Aneurin Bevan University Health Board 

1 

CORONER 

I am Caroline Saunders, Senior Coroner for the Area of Gwent 

CORONER'S LEGAL POWERS 

2 

3 

I make this report under Paragraph 7, Schedule 5, of the Coroners and Justice Act 
2009 and Regulations 28 and 29 of the Coroners' (Investigations) Regulations 2013 

INVESTIGATION AND INQUEST 

On 12/10/2023, an investigation was opened touching upon the death of 
Kay SIMMONDS 

The investigation concluded at the end of the inquest on 7/8/2024 

The conclusion of the inquest was recorded as 

Narrative Conclusion: 
"Kay Simmonds attended the Grange University Hospital in Llanfrechfa on 21/7/2022 
with signs of sepsis, arising from an infected central line used for haemodialysis. On 
22/7/2022, Kay developed septic shock and should have been admitted to the 
Intensive Care Unit (ITU). Kay was erroneously transferred to the University Hospital 
of Wales where there were no ITU beds available. Overwhelmed by sepsis, Kay 
collapsed and died at the University Hospital of Wales on 22/7/22 at 23:45 hours" 

The medical cause of death was: 

la) Sepsis 
1b) End Stage renal Failure (Treated) 
1c) Type 2 Diabetes Mellitus 
2. Ischaemic Heart Disease. 

4 

CIRCUMSTANCES OF THE DEATH 

These are described in the Narrative Conclusion in Box 3. 

 
 
 5 

CORONER'S CONCERNS 

The MATTERS OF CONCERN are as follows: - 

Kay Simmonds was admitted to the Emergency Department of the Grange University 
Hospital on 21/7/2022. At 14:40 a  nurse performed observations and calculated her 
NEWS score. However this calculation was incorrect. As a  result Kay was not referred 
to a  senior medical practitioner in line with the NEWS algorithm. Additionally, the 
observations were not thereafter performed in line with the NEWS requirements. 

The miscalculation of NEWS and failure to recognise a  deteriorating patient can put 
lives at risk. 

6 

ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you have 
the power to take such action. 

At the inquest I heard evidence that, unlike other departments in Aneurin Bevan 
University Health Board, the Emergency Department is still dependent upon the 
manual calculation of NEWS observations and relies upon the memory thereafter of 
nurses to perform observations in a  timely fashion. 

In a  busy department this exposes the staff and patients to risks of human error. 

The evidence I heard was that there is currently no plan to implement the electronic 
version of the NEWS system in the Emergency Department because it is not 
compatible with the current computer system. 

Whilst it is not for the Coroner to determine priorities in resourcing projects , I would 
bring to your attention that this is not the first failure of the manual NEWS system 
which has come to light though the inquest process. The clinical staff at this inquest 
were not aware of this error until it was exposed in court. 

7 

YOUR RESPONSE 

You are under a  duty to respond to this report within 56 days of the date of this 
report, namely 08 October 2024. I, the Coroner, may extend this period. 

Your response must contain details of action taken or proposed to be taken, setting 
out the timetable for action. Otherwise you must explain why no action is necessary 

8 

COPIES AND PUBLICATION 

I have sent a  copy of my report to the Chief Coroner and the following Interested 
Person (s) 

•

The family of Kay Simmonds 

  
 •

Chief Executive of Cardiff and Vale University Health Board 

I am also under a  duty to send the Chief Coroner a  copy of your response. 

The Chief Coroner may publish either or both in a  complete or redacted summary 
form. He may send a  copy of this report to any person who he believes may find it 
useful or of interest. You may make representations to me, the coroner, at the time of 
your response, about the release or the publication of your response by the Chief 
Coroner. 

9 

DATE 15/8/2024 

Signed 

C:C:J!t,,t.C)t.6-•-4 

Caroline Saunders 
His Majesty's Senior Coroner for the Area of Gwent.

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Aneurin Bevan University Health Board (PDF)
GIG 
NHS 

Bwrdd lechyd Prifysgol 
Aneurin Bevan 
University Health Board 

Our ref: 

Date:08 October 2024 

PRIVATE AND CONFIDENTIAL 

Dear Ms Saunders, 

I  am  writing  to  provide  you  with  the  Health  Board's  response  to  the 
Regulation 28:  Report to Prevent Future Deaths, following the inquest into 
the death of Mrs Kay Simmonds. 

As  requested, the information presented  below is intended to describe the 
action taken /  being taken to mitigate the risk of future deaths. 

1.  Action  that will  be taken to introduce an electronic 
observation and NEWS recording system within the 
Emergency Department (ED) at the Grange University 
Hospital  (GUH) 

The  ongoing  concerns  regarding  the  manual  recording  of  observations 
within  the  Emergency  Department  at  the  Grange  University  Hospital  is 
acknowledged. 

You  will  be  aware  that other clinical  areas  within the  Health Board  use  an 
electronic  system  called  CareFlow  to  electronically  record  observations  to 
improve  patient  safety  and  outcomes.  CareFlow  Vitals  is  an  electronic 
observation  and  decision  support  system  designed  to  improve  patient 
safety and outcomes. It monitors and analyses patient vital signs to identify 
deteriorating  conditions  and  provides  risk  scores  to  trigger  escalation 
pathways. CareFlow  vitals  can  also  generate  alerts  if there  are  signs  of 
sepsis  and  calculate  early  warning  scores  based  on  specific  algorithms. 
Implementing  this  solution  in  ED  will  enhance  patient  care,  provide  a 
complete  electronic  record  through  integration  with  Symphony,  improve 
efficiency and reduce the need for paper and human error. 

Bwrdd lechyd Prifysgol Aneurin Bevan 
Pencadlys, Ysbyty Sant Cadog 
Ffordd Y Lodj, Caerllion, Casnewydd NP18 3XQ 

tts. 01633 436 700  f  Bwrdd I echydPrifysgol  X. BIPAneurinBevan 
Rydym yn aoesawu gohebiaeth yn BYrataa9 a aYadwa yn Pala, yn Gymraeg heb °ad] 
Bwrdd lechyd Prilysgol Aneurin Bevan yw ems taveillvedol Bwrdd lederd Lied Prilysgal Aneurin Bevan. 

1\1 1  Clinigol 

Clinical 

Aneurin Bevan University Health Board 
Headquarters, St Cadoc's Hospital 
Lodge Road, Caerleon, Newport NP18 3XQ 

1.01633 436 700  f  AneurinBevanHealthBoatd X AneurinBevanUHB 

We welcome correspondence in Welsh and we WS respond in Wash without delay. 
Anowin Bevan University Health Board is the operational name n Aneurin Bevan University Local Health Board 

 
 
 
 
 
 
 Bwrdd lechyd Prifysgol 
Aneurin Bevan 
University Health Board 

Currently, observations are recorded in CareFlow  in other clinical areas but 
in ED  staff use  paper observation charts to record the observations and  do 
not input the  observations  into  a  handheld  device.  NEWS  scores  are  then 
manually scored, which can occasionally  lead to human errors. 

the  nursing  documentation 

To  monitor  compliance  across 
the  ED 
undertakes  daily  One  Patient  One  Day  audits  reviewing  all 
the 
documentation of a  patient. The  department also  undertakes NEWS  audits 
to  monitor  compliance  and  ensure  appropriate  actions  are  taken.  The 
Senior Nurse also undertakes Dignity and Essential Care Inspections (DECI) 
monthly  which  encompasses  a  review  of nursing  documentation  across  a 
number of patients. 

Patients'  attendance  to  the  ED  are  recorded  on  an  electronic  patient 
management  system  that  supports  tracking  and  clinical  workflow  called 
Symphony. Symphony currently does not interface with CareFlow meaning 
the ED  is unable to use CareFlow. 

Patients  admitted  to  assessment  units  and  ward  areas  are  admitted  onto 
the Health Board's Clinical Workstation which does interface with CareFlow. 
The  ED  has  previously  investigated  the  viability  of  introducing  CareFlow 
within  the  department  to  align  with  the  rest of the Health  Board,  but due 
to  the  functionality  of  the  electronic  patient  management  system  used 
within the ED, this has not been possible. 

The  Urgent Care  Division has  met with the Health Board's  digital  team  on 
29  August  2024  to  discuss  the  requirement  and  urgency  to  introduce 
CareFlow  within the ED,  this is now  a  priority for the Division. 

Following  the  meeting, a  member  of the  digital  team  attended  the  ED  on 
17  September  2024,  to  map  the  current  processes  and  requirements  and 
following  this  visit the  digital  team  are  developing  an  options  appraisal  to 
determine  how  the  recording  of  electronic  observations  can  be  recorded 
within the ED. 

The  options appraisal  will be  available  by  mid-October and  will look  at the 
safest,  quickest  and  most cost-effective  way  to implement e-observations 
in  ED  and  will  include  any  additional  licencing  and  integration  costs.  The 

Bwrdd lechyd Prifysgol Aneurin Bevan 
Pencadlys, Ysbyty Sant Cadog 
Ffordd Y Lodj, Caerllion, Casnewydd NP18 3XQ 

4..01633 436 700 

f  BwrddlechydPrIfysgol 

BiHAneurinBevan 

Rydym yn croesawu gohebirugh yn Gymmeg a byddwn yn ymateb yn Gyrnmeg heb oedi. 
Bwrdd lechyd Pdlysgol Aroma, Bevan yw ems gweithredol Bwrdd ledwd Ued Prifysgol Aneurin Bevan. 

 Clinigol 

Clinical 

Aneurin Bevan University Health Board 

Headquarters, St Cadoc's Hospital 
Lodge Road, Caerleon, Newport NP18 3XO, 

t.  01633 436 700  f  AneurineevanHeattnacard  X  AneurinBevanUHB 

We welcome cortespondence in Welsh and we wit respond in Welsh without delay. 
Aneurin Bevan Univensty Health Board W the operational none al Aneurin Beall University Local Health Board. 

 
 
 
 Bwrdd lechyd Prifysgol 

Aneurin Bevan 

University Health Board 

Digital  team  have  made  contact  with  the  system  suppliers  and  have 
received quotes for this work and  have also  prepared a  capital bid and are 
seeking prioritisation of funding. 

We  would  like  to  reassure  you  that  the  Digital  team  are  committed  to 
delivering this project. They have reviewed resources internally, prioritising 
this over other workload and once they have an approved way forward, will 
be able to produce a  timeline for implementation. 

I  trust that this information reassures you with regard to the matters raised, 
however, if you require any further information or assurance, please do not 
hesitate to contact me. 

Yours sincerely 

Prif Weithredwr/Chief  Executive 

Bwrdd lechyd Prifysgol Aneurin Bevan 
Pencadlys, Ysbyty Sant Cadog 
Ffordd Y Lodj, Caerllion, Casnewydd NP18 3XQ 

401633 436 700  f  BwrddlechydPrityggol  X. BIPAneurinBevan 

Rydym yn mom  gohebieeth yn Gymrueg a byddwn yn ymereb yn Gymrseg hob oali. 
Bwrdd leohyd Prityogol Amain Bevan yw ems grmithredal bard lechyd UNA Prityagol Amain Bevan. 

VN„ 
I 
Clinical 

Clinigol 

Aneurin Bevan University Health Board 
Headquarters, St Cadoc's Hospital 
Lodge Road, Caerleon, Newport NP18 3XQ 

kw 01633 436 700  f  An eurinBevanHea IthBoard  X  AneurinBevanUHB 
We welcome oarresponclence in Welsh end we will respond in Welsh Yelhout delay. 
Aneurin Bevan Unlvers0 Health Board is the cpereltenel name of Aneurin Bevan University Loral Health Board

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