Prevention of Future Deaths reports · 2024

Jason Holland

Regulation 28 report to prevent future deaths, reference 2024-0490, written 12 Jul 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report12 Jul 2024
Reference2024-0490
DeceasedJason Holland
CoronerFiona Butler
Coroner areaRutland and North Leicestershire
CategoryAccident at Work and Health and Safety related deaths
Sourcejudiciary.uk record · original PDF
Responses published7

The report

Text extracted from the PDF text layer. Reproduced verbatim, including the scan's own layout.

REGULATION 28: REPORT TO PREVENT FUTURE DEATHS

NOTE: This form is to be used after an inquest.

REGULATION 28 REPORT TO PREVENT DEATHS

THIS REPORT IS BEING SENT TO:

The International Powered Access Federation (IPAF)
The Road Transport Industry Training Board (RTITB)
LANTRA (LANd and TRAining)
Independent Training Standards Scheme and Register (ITSSAR)
National Plant Operators Scheme (NPOS)
National Open College Network (NOCN) as part of the Construction Plant Competence Construction
Scheme (CPCS)

1

CORONER

I am Miss F BUTLER, His Majesty's Assistant Coroner for the coroner area of Rutland and North
Leicestershire.

2

CORONER’S LEGAL POWERS

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and
regulations 28 and 29 of the Coroners (Investigations) Regulations 2013.

3

INVESTIGATION and INQUEST

On 16 February 2023 I commenced an investigation into the death of Jason Vaughan HOLLAND aged
51. The investigation concluded at the end of the inquest held before a Jury on 12th July 2024. The
conclusion of the jury was that:

Jason Vaughan Holland was an experienced self-employed electrician. On the 10th February 2023 he
was working at the Mercia Park site when he was found entrapped between a scissor lift and ladder
racking at a height of approximately 20 metres. As a result of this he suffered a cardiac arrest which
Jason passed away at the Queens Medical Centre,
resulted in an unsurvivable brain injury.
Nottingham.
Jason unintentionally activated the platform raising function instead of the drive function.

The Jury returned a conclusion of accidental death.

The cause of death was established as:

I a Hypoxic Brain Injury.
I b Traumatic Cardiac Arrest
I c

II

Regulation 28 – After Inquest
Document Template Updated 16/05/2023

 4

CIRCUMSTANCES OF THE DEATH

Jason Holland had been sub contracted to work on a construction site at Mercia Park at the fit out
stage for the purposes of installing cabling within containment. 90% of the work to be carried out
was working at height. The height of the Unit was 20 metres high. The Unit was 100,00 m2.

Mr Holland was an experienced electrician of over 20 years. He held his IPAF card. On 10th February
2023, whilst working on a scissor lift at a height of 20 meters, undertaking tie wrapping of armoured
cable in containment tray which had been laid in the roof space, he became trapped between the
scissor lift railing and the containment tray.

The scissor lift could not be lowered from ground level, as Mr Holland was positioned over the rail
and any movement could have caused him to fall 20 meters to the floor. Operatives from the
principal contractor on site, and sub contractors had to carry out a basket to basket rescue of Mr
Holland. Not one of those had been practically trained on how to conduct this rescue before.

It took approximately 20 minutes from Mr Holland being discovered to him being lowered to the
ground safely on the scissor lift platform whilst being supported by an operative who, harnessed, had
climbed from a cherry picker at a height of 20m on to the scissor lift platform.

Paramedics were on the scene at the point Mr Holland was lowered on the scissor lift. He was in
cardiac arrest but paramedics were able to establish a return of spontaneous circulation. Mr Holland
went into cardiac arrest for a second time, and again paramedics were able to establish a return of
spontaneous circulation.

A secondary part of his rescue necessitated Mr Holland’s retrieval from the scissor lift platform which
was 8ft high, before he could be conveyed on to the back of an ambulance and was taken to the
Queens Medical Centre in Nottingham.

5

CORONER’S CONCERNS

During the course of the investigation my inquiries revealed matters giving rise to concern. In my
opinion there is a risk that future deaths could occur unless action is taken.
In the circumstances it is
my statutory duty to report to you.

The MATTERS OF CONCERN are as follows:
(brief summary of matters of concern)

industry and self
I heard from a number of organisations within the construction and electrical
employed trades persons.
I heard that the industry recognised standard within construction for
individuals being assessed as competent to operate a mobile elevated working platforms (MEWPs) is
IPAF (International Powered Access Federation) whereby individuals undergo a one day course to be
assessed as competent to operate a cherry picker/boom lift (3a) or scissor lifts (3b). I understand that
there are a number of training providers nationally who run the course but that the syllabus is set by
IPAF. Operatives who pass the course are issued with an IPAF card which is renewed every 5 years.

As part of the course, I understand that operatives are classroom trained and then practically
assessed operating the necessary MEWPs. Whilst the theory touches upon rescue at height scenarios
(albeit having seen the syllabus it deals with potential falls from heights not entrapment). It does not
include practical training on rescue at height scenarios or basket to basket rescues drills as standard. I
heard evidence of the challenges that the organisations had found in sourcing a practical drill based
course for at an height rescue.

Regulation 28 – After Inquest
Document Template Updated 16/05/2023

 All operatives I heard from working for a range of trades had their IPAF cards and not one had ever
received practical training of at height rescue. They all told me that they had received theory based
training only.

I heard evidence that time is of the essence. For example in a suspension from a harness type
scenario (not Jason’s case) between 5 and 15 minutes could be the difference between life or death.
The same however can be said for someone who is suffering from positional asphyxia because they
are trapped.

I am therefore concerned to note that practical based rescue drills are not part of the standard
competence based training offered for those operating these machines who are likely to be first on
site facilitating rescues.

Whilst Mr Holland’s case concerned the construction industry and the assessment of competency of
operating MEWPs through IPAF, I understand that all of those organisations identified operate within
their relevant sectors as IPAF does for the construction industry and MEWP operating competency
based courses follow a similar syllabus, without any practical rescue from height drills being offered
as standard.

6

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and I believe you (and/or your
organisation) have the power to take such action.

7

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report,
namely by 6th September 2024. I, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out the timetable
for action. Otherwise, you must explain why no action is proposed.
COPIES and PUBLICATION

8

I have sent a copy of my report to the Chief Coroner and to the following Interested Persons

The Family of Mr Holland
WinVic Construction Ltd
Walter Miles Electrical Engineers Ltd
Direct Electrical (Leics) Ltd

I am also under a duty to send a copy of your response to the Chief Coroner and all interested
persons who in my opinion should receive it.

I may also send a copy of your response to any person who I believe may find it useful or of interest.

The Chief Coroner may publish either or both in a complete or redacted or summary form. He may
send a copy of this report to any person who he believes may find it useful or of interest.

You may make representations to me, the coroner, at the time of your response about the release or
the publication of your response by the Chief Coroner.

9

Dated: 12/07/2024

Regulation 28 – After Inquest
Document Template Updated 16/05/2023

 Miss F BUTLER
His Majesty's Assistant Coroner for Rutland and North Leicestershire

Regulation 28 – After Inquest
Document Template Updated 16/05/2023

Responses

7 responses published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Aitt (PDF)
me

Telephone: 01530 810867
email enquiries @aitt.co.uk
www.aitt.co.uk

FAO Miss F Butler

HM Coroners Office
Leicestershire County Council
County Hall

Glenfield

Leicestershire

LE3 8RA

05 September 2024

Reference: i”

Dear Miss Butler,

We are writing this response following the sharing of the Regulation 28: Report To Prevent Future
Deaths following the sad incident involving Mr Jason Vaughan Holland.

AITT (The Association of Industrial Truck Trainers) is a member of the ABA (Accrediting Bodies
Association) along with RTITB, ITSSAR, NPORS and LANTRA of which the Regulation 28 was sent
to.

The ABA is responsible for the categorisation of material handling equipment and the subsequent
testing of operators to a standard all members agree on. ABA does not publish training standards
or produce training materials or courses. This is the responsibility of each individual accrediting
body.

The use of basket-to-basket rescue has always been used as a last resort and in some
circumstances this operation would be virtually impossible to complete and is dependent on the
site specifics. Basket to basket rescue would involve having 2 MEWPS on site,

e that operate at the same height to allow the transfer of the injured person

e allow access for both MEWPS to the area where the work was taking place

e individuals having the physical ability to move or transfer the injured person from one
basket to another whilst ensuring all personal, including the injured party were secured,
Possibly with a harness and twin lanyards, to prevent a fall, whilst keeping the gates open
on both machines (that are designed to stay closed during operation).

Each basket or MEWP has a safe working load and a maximum number of people that can be in
the platform. Having too many people could overload the MEWP used to perform the rescue,
causing further complications or an additional emergency.

AITT can confirm to the Coroner, that as part of the training and testing of a MEWP, the operator is
trained in how to perform emergency lowering - this is explained, demonstrated and practiced by
each delegate.

The Association of Industrial Truck Trainers
AITT, Unit 4 Grange Farm Business Park, Grange Road, Hugglescote, Leicestershire LE67 2BT
Renistered in Fnaland No 413410

| a

Telephone: 01530 810867
email enquiries@aitt.co.uk
www.aitt.co.uk

The operator is shown how to operate from the ground controls to test the functionality and how
to use them in an emergency should the platform controls be unable to be used either through
malfunction or operator inability. The operator is then shown how to lower using the auxiliary or
emergency controls, which will vary between different MEWP’s.

Once practiced and the instructor is confident the operator can perform the operation, the
operator will be shown how the controls work on the platform and if the MEWP has the capability,
how to lower in an emergency or malfunction.

As an association we are not able to state if an individual is competent, as the test and course
accredited by the association is for basic operation, and competency comes from a number of
elements such as skill, knowledge, ability, training and experience.

AITT also firmly believe that any operation involving work at height should follow the Work at
Height Regulations 2005, in particular Regulation 4 in relation to the employer ensuring that work
at height is properly planned, appropriately supervised and carried out in a manner which is so
far as is reasonably practicable safe. The planning should include the selection of work
equipment in accordance with regulation 7 - which looks at the setection of work equipment,
conditions, distance and consequence of a fall, duration and the need for easy and timely
evacuation and rescue in an emergency.

Our recommendation would be that any person who is planning and managing any work at height,
should be competent in all aspects of the operation including the need to carry out emergency
escape, evacuation and rescue with appropriate levels of first aid to deal with any emergency.

AITT would follow any recommendations that the Coroner makes, to prevent any future deaths,
however in terms of practical based rescue scenarios, the answer we feel lies not with the
operator but with the person managing these operations.

There are safety devices, such as secondary protection systems that can be fitted to MEWP’s or
that can be specified from a hire company when renting. These devices can prevent the crushing
of an operator due to involuntary operation. If the manager was aware of these systems, it may

have prevented this fatality.

Association Managing Director Association Vice Chairman

Yours Faithfully

The Association of Industrial Truck Trainers

AITT, Unit 4 Grange Farm Business Park, Grange Road, Hugglescote, Leicestershire LE67 2BT
Ranicterad in Fnaland Na 4132410
Response from Ipaf 1 (PDF)
Promote and enable the safe, effective 
use of powered access worldwide

THE PRINCIPLES  
OF MEWP RECOVERY 
AND RESCUE

TE-2033-0825-1-en

 CONTENTS

INTRODUCTION 

1  TERMS AND DEFINITIONS 

2  GROUPS AND TYPES OF MEWPS 

3  ROLES AND RESPONSIBILITIES 

4  RECOVERY AND RESCUE – WHAT IS THE DIFFERENCE? 

5  PLANNING FOR SAFE OPERATIONS 

6  PLANNING FOR RECOVERY AND RESCUE 

A  WHAT IS A MEWP RESCUE PLAN? 

B 

C 

PRACTICING RECOVERY AND RESCUE DRILLS 

RESCUE OF PERSONNEL 

I. MEDICAL EMERGENCIES 

II. NON-MEDICAL EMERGENCIES 

7  COMMUNICATION METHODS 

8  HIERARCHY OF CONTROL FOR RECOVERY AND RESCUE  

A 

B 

C 

D 

SELF-RESCUE 

GROUND CONTROL OPERATION 

SERVICE ENGINEER/TECHNICIAN ASSISTANCE  

CONSIDERATIONS FOR PLATFORM-TO-PLATFORM RESCUE 

9  RECOVERY AND RESCUE OF A PLATFORM TO A PLACE OF SAFETY 

10  POSITIONING MEWPS FOR RESCUE 

11  OPERATING MEWPS FROM THE PLATFORM CONTROL POSITION DURING RECOVERY/RESCUE PROCEDURES 

12  SUSPENDED PERSONNEL IN A SAFETY HARNESS  

13  RESCUE OF INJURED PERSONNEL (IP) IN THE STOWED/TRANSPORT POSITION OR PLACE OF SAFETY 

14  RESCUE OF PERSONNEL WHEN A MEWP HAS CONTACTED AN ELECTRICAL HAZARD 

15  TRAINING AND FAMILIARISATION 

16  PERSONAL FALL PROTECTION EQUIPMENT (PFPE) 

RESOURCES 

APPENDIX 

APPENDIX 1  

APPENDIX 2  

APPENDIX 3 

APPENDIX 4 

HOW TO REPORT 

ABOUT IPAF 

2  |      WWW.IPAF.ORG

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 Supplied by:

Promote and enable the safe, effective 
use of powered access worldwide

INDUSTRY SPECIFIC

INDUSTRY SPECIFIC

Reflective 

Jacket, Hi Vis

Construction,

Warning Sign

Road Closure

Rental

Spanner

Tools

Reflective 

Jacket, Hi Vis

Construction,

Warning Sign

Road Closure

Rental

Spanner

Tools

Building,

Bricks

Harness

Pylon

Chainsaw

Delivery

MCWP

Paintbrush

INDUSTRY SPECIFIC

THE PRINCIPLES OF MEWP 
RECOVERY AND RESCUE 
The purpose of this document is to provide guidance for 
those planning and undertaking recovery and rescue from 
a Mobile Elevating Work Platform (MEWP). The document 
provides information on the more complex task of rescue 
using the platform-to-platform method while using a 
secondary MEWP, ensuring safe recovery and rescue 
operations for all involved.

Toolbox

Drill

Building,
Bricks

Toolbox

Drill

Scissor Lift

Who should read this guidance

Truck Mount

Boom Lift

Harness

Pylon

Chainsaw

Delivery

MCWP

Paintbrush

Scissor Lift

Boom Lift

Truck Mount

Users (those in control of MEWP operations)

INDUSTRY SPECIFIC

Accident,

Fall

Mask

Respiratory 

Planning

Desk, Worker, 

Cog, Laptop

Cog, Hard Hat, 

Safety Helmet

Hard Hat, 
Safety Helmet

Reflective 

Jacket, Hi Vis

Construction,

Warning Sign

Road Closure

Rental

Spanner

Worker,
Person

Desk, Worker, 
Laptop

Worker,
Person

INDUSTRY SPECIFIC

Building,
Bricks

Managers and supervisors

Toolbox

Tools

Drill

Accident,

Fall

Respiratory 

Mask

Planning

Desk, Worker, 

Cog, Laptop

Cog, Hard Hat, 

Safety Helmet

Hard Hat, 

Safety Helmet

Worker,
Person

Desk, Worker, 
Laptop

Worker,
Person

Reflective 

Jacket, Hi Vis

Construction,

Signal

Warning Sign

Battery Power, 

Road Closure

Harness

Electric

House, 

Rental

Pylon

Building

Office,

Spanner

Chainsaw

Building

Factory, 

Delivery

Tools

Building

Building,

First Aid

MCWP

Bricks

Health and safety practitioners

Toolbox

Paintbrush
Keys
Reflective 
Jacket, Hi Vis

Cogs, Factory, 
Drill
Scissor Lift
Warehouse
Construction,
Warning Sign

Boom Lift

Machine, Factory, 
Warehouse
Road Closure

Truck Mount

Rental

Spanner

Tools

Building,
Bricks

Signal

Harness

Battery Power, 

GENERAL

Building

House, 

Electric

Pylon

Chainsaw

Office,

Building

Delivery

First Aid

Keys

Cogs, Factory, 
Warehouse

MEWP operators

Machine, Factory, 
Warehouse

Paintbrush

Scissor Lift

Boom Lift

Truck Mount

STATEMENT BY IPAF
There are many different manufacturers and models of 
MEWPs, which vary significantly in shape, size, weight,  
and complexity.

Recovery and rescue scenarios can range from simple 
rescue procedures to far more complex situations 
requiring suitable and sufficient risk assessments, 
specific planning, and advanced levels of competency 
from rescue personnel. 

It is not possible for this document to cover every potential 
scenario for recovery or rescue, involving every group, 
type, make and model of MEWP, as situations are likely 
to be different depending on the environment, task being 
undertaken, and personnel involved.

The aim of this guidance document is to provide sufficient 
information for developing a safe system of work 
and reducing the risk of major injuries and fatalities 
when emergency recovery and rescue procedures are 
performed. The document offers theoretical-based 
guidance only and does not offer a practical training 
solution. Duty holders seeking practical training solutions 
should contact specific training course providers.

Toolbox

Drill

Accident,

Fall

Respiratory 

Mask

Desk, Worker, 

Cog, Laptop

Cog, Hard Hat, 
Safety Helmet

Harness

Hard Hat, 
Safety Helmet

Pylon

Worker,
Person

Nominated ground rescue personnel

Chainsaw

Desk, Worker, 
Laptop

Delivery

Worker,
Person

MCWP

Person, Ticks, 

Skills

ID,

Contact

Team,

Network

Team,

People

Person, 
Presentation

Team,
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Teamwork

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Group

Factory, 

Building

MCWP

Planning

Team, 

Magnifying 

Glass

First aid personnel

Desk, Worker, 
Laptop

Accident,
Fall
First Aid

Decrease,
Down Arrow

Worker,
Person
Respiratory 
Mask

Keys

Left Arrow 

Emergency services 

Right Arrow

Planning
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Warehouse

Desk, Worker, 
Machine, Factory, 
Cog, Laptop
Warehouse

Cog, Hard Hat, 
Safety Helmet

Hard Hat, 
Safety Helmet

Paintbrush

Scissor Lift

Boom Lift

Truck Mount

NOTE: While every care has been taken to ensure the 
accuracy of the material contained within this guidance, 
no liability is accepted by the authors in respect of the 
information given. 

Worker,
Person

Worker,
Person

Desk, Worker, 
Laptop

Compliance with this guidance does not give automatic 
assurance of compliance with legislative requirements. It is 
the duty holder’s responsibility to ensure they comply with 
the legal requirements relevant to safe work equipment.

Accident,

Fall

Respiratory 

Mask

Planning

Signal

Cursor,

Point

Desk, Worker, 

Cog, Laptop

Battery Power, 

Electric

Direction

Cog, Hard Hat, 

Safety Helmet

Hard Hat, 

Safety Helmet

House, 

Building

Cycle, Renew, 

Refresh

Office,

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Cycle,

Arrow

Recycle

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Battery Power, 

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House, 

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First Aid

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Calendar

Data,

Chart

Growth,

Decline,

Money, Increase

Money, Decrease

Worker,
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Increase,
Up Arrow

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Signal
Calculator

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Warehouse

Battery Power, 
Electric
Data, Calculator, 
Document

House, 
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Office,
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Keys

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Computer

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Online Training

Email

Pen

Artificial Intelligence, 
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Clock

24 Hours

On Time

THE PRINCIPLES OF MEWP RECOVERY AND RESCUE     |  3

 INTRODUCTION

To comply with international and regional  
safety standards MEWPs are fitted with platform 
and ground controls as well as emergency/auxiliary  
lowering systems.

Employers and users must develop a documented 
recovery and rescue plan that is specific to the task, 
the MEWP being used and the site. The plan should 
outline the procedures for executing emergency 
operations required to recover and rescue personnel 
either from within the platform of the MEWP involved 
in the incident, or from a suspended position 
following a fall arrest. 

When MEWPs are selected to perform temporary 
work at height there remains a potential risk of 
persons in the MEWP platform becoming stranded or 
requiring recovery or rescue due to operator error, 
equipment malfunction, entrapment, entanglement, 
ejection, breakdown, or a medical emergency. 

1  TERMS AND DEFINITIONS

SCOPE 

This document is intended to provide information on:

1   MEWP categories 

2   The hierarchy of platform recovery and rescue

3   Hazards and risks associated with  

recovery and rescue

4   Situations that would require  
platform-to-platform rescue

5   Training of personnel who have allocated roles 
and responsibilities to undertake recovery and 
platform-to-platform rescue

6   The type of personal fall protection  

systems required

7   First aid, and first aid equipment requirements 

APU 

Auxiliary Power Unit 

Recovery  The retrieval/lowering of a platform from 

ERT 

Emergency Response Team (referred to in the 
document as the “response team”)

the elevated position to the transport/stowed 

position, or a place of safety with or without 

personnel in the platform

ESA  

Energy Supply Authority

IP 

 Injured Person

Rescue 

A MEWP platform which is unable to be 

lowered, and the platform occupants  

require rescuing

MEWP 

Mobile Elevating Work Platform

SSoW 

Safe System of Work (refer to Appendix 1)

NGRP 

Nominated Ground Rescue Person (referred to 
in the document as “ground rescue person”)

SWL 

Safe Working Load

OEM 

Original Equipment Manufacturer

PEP 

Personnel Emergency Pack 

PFPE 

Personal Fall Protection Equipment 

Users* 

Those in control of MEWP operations. The 

contractor/employer, often referred to as 

the User, is any person or organisation that 

controls the planning, management and 

use of the MEWP for a specific task and is 

responsible for ensuring the MEWP is kept in 

PPE 

Personal Protective Equipment

a safe working condition. 

*Note: The User is not necessarily the operator.

4  |      WWW.IPAF.ORG

 2  GROUPS AND TYPES  

OF MEWPS

MEWP categories are assigned for ease of reference 
worldwide and to enable correct training selection. Pre-
determined MEWP characteristics and features are used 
to allocate machine categories. For MEWPs, the category 
combines a machine Group (A or B) and a machine Type 
(1, 2 or 3), so for example, a 3A (mobile vertical) is a 
MEWP category.

IPAF CATEGORIES:

MOBILE VERTICAL

MOBILE BOOM

STATIC VERTICAL

STATIC BOOM
Trailer mounted, tracked type,  
vehicle-mounted platforms

PUSH AROUND 
VERTICAL

SPECIAL
Specialist machines, e.g., (2A, 2B)  
aircraft maintenance MEWPs

MAST CLIMBING 
WORK PLATFORM

CONSTRUCTION HOIST

INSULATED 
AERIAL DEVICE

3A

3B

1A

1B

PAV

SPECIAL

MCWP

CH

IAD

MEWPs differ in shape, size, length, and complexity. If a 
platform-to-platform rescue is necessary, then the MEWP 
used for rescue must be capable of reaching the platform 
of the other MEWP safely. MEWPs which cannot extend to  
a safe distance for the rescue of platform occupants should 
not be used for the task as this increases the risk  
of falls from the platform, or overturn.

The rescue MEWP should be capable of safely retrieving  
a platform occupant(s). Factors to consider include:

•  Platform height and outreach of the rescue MEWP, 

i.e., can the rescue MEWP safely reach the stranded 
platform occupant(s).

•  SWL – will the rescue MEWP be overloaded when the 

occupant(s) enter the platform (some overload sensing 
systems will disable the platform controls if the SWL is 
exceeded). This also applies if the rescuer needs to step 
into the stranded MEWP.

•  Physical size – is the rescue MEWP too big or heavy for 

the ground/floor/surface to be set up on.

•  Additional rescue personnel to assist in recovery for 

more complex MEWPs, e.g., 1B (vehicle) or 1B (tracked) 
machines with complex lowering systems which 
include activating hydraulic valves/spools and then 
lowering the platform with the aid of a hand pump.

•  The orientation/position of the platform may affect  

the access/egress points.

 IPAF Categories | IPAF
Click here to view the resource

THE PRINCIPLES OF MEWP RECOVERY AND RESCUE     |  5

 
 3  ROLES AND RESPONSIBILITIES
The planning stage should identify those involved with the 
work at height task. Examples of these roles include:

•  The User

•  Ground rescue personnel 

•  The MEWP operator

•  The response team 

It is the responsibility of everyone listed above to ensure 
they understand the procedures to follow in the rescue 
plan in case of an emergency.

Table 1- Key duty holders, their responsibilities and principal duties.

Note: The MEWP operator should not commence work until there is  
a suitable rescue plan in place and a ground rescue person.

No matter the duration of work, it is important to ensure 
that there are clear lines of responsibility set out when 
planning and performing work at height tasks when  
using a MEWP. 

The table below identifies the responsibilities and principal 
duties of the four key stakeholders.

Duty holder

Responsibility

Principal duties

USER 
(CONTRACTOR/
EMPLOYER)

Organise and 
manage the task 
to ensure it is 
performed safely

•  Determine the work at height task and means of access

•  Manage and supervise the work at height task

•  MEWP selection

•  Trained in the safe use of MEWPs

•  Ensure MEWP operators are trained and familiarised

•  Develop suitable and sufficient risk assessments and recovery/ 

rescue plans to develop a SSoW* 

•  Be able to safely lower a MEWP platform in the event of an emergency

•  Ensure correct PPE and PFPE is worn by site personnel

•  Provide clear instructions

Complete the task in 
a safe manner

•  Understand the risks of the task to be performed

•  Understand and follow preventative measures in place i.e. SSoW

•  Use the correct PPE and PFPE as instructed

•  Be trained and familiarised with the specific MEWP they are required  

Training

to operate

•  Complete pre-use inspections

OPERATOR

•  Ensure there is a communication method with the ground rescue person

•  Have the authority not to commence work unless there is a rescue plan  

and a ground rescue person in place

•  Understand the rescue plan and rehearse it on regular occasions specified by 

Communication

the employer/User

•  Undertake a dynamic hazard assessment and verify or amend the SSoW 

as necessary 

•  Have a constant awareness of surroundings

•  Be aware of and adapt to potential changes in circumstances

6  |      WWW.IPAF.ORG

 Duty holder

Responsibility

Principal duties

Conduct rescue from 
the ground controls 
or emergency 
lowering/auxiliary 
system in a safe 
manner

GROUND 
RESCUE 
PERSONNEL

Training

•  Supervise the MEWP operator while working at height

•  It is preferable that the ground rescue person has undergone some form 

of formal training relevant to the task. However, all ground rescue persons 
should, as a minimum, be familiarised with the MEWP being used and the 
rescue procedures in place, so they are competent to lower the MEWP 
platform using the ground/emergency controls in the work situations to which 
they are exposed

•  Have sufficient competency to safely lower the platform in the event  

of an emergency

•  Have means of communication and raising the alarm with the MEWP operator 

Communication

and the response team

Note: Some MEWPs with more complex emergency lowering systems may require two 
people to safely lower the platform

RESPONSE 
TEAM

Be available to 
conduct recovery 
and rescue when 
the MEWP’s 
ground controls 
and emergency 
lowering controls are 
inoperative or when 
there is a medical 
emergency with the 
MEWP operator

•  Be able to act to an emergency situation in a timely manner

•  The response team are required to be trained MEWP operators as there may 
be a need to use another MEWP to perform a platform-to-platform rescue

Communication

•  Have a suitable communication method such as a two-way radio

THE PRINCIPLES OF MEWP RECOVERY AND RESCUE     |  7

 
 4  RECOVERY AND RESCUE  

– WHAT IS THE DIFFERENCE?
Recovery can be defined as the retrieval/lowering of a 
platform from the elevated position to the transport/
stowed position, or a place of safety with or without 
personnel in the platform. The lowering of the platform is 
done using the ground controls, or if they are inoperative, 
the emergency/auxiliary lowering system. Examples of 
when recovery is required:

•  Medical incident or emergency

•  MEWP malfunction 

•  Load sensing system has activated meaning the 

platform controls are inoperative

•  Entrapment of an operator

•  A platform occupant is suspended in a safety harness

•  Operator error

Rescue is when a MEWP platform is unable to be lowered, and 
the platform occupants require rescuing. This can be due to: 

• 

• 

Inoperative ground and platform primary controls

Inoperative emergency lowering controls

•  Entanglement

•  MEWP becoming unstable and is at risk of overturn

•  A technical fault with a platform levelling system

5  PLANNING FOR  

SAFE OPERATIONS

MEWPs are designed to provide safe access for  
conducting temporary work at height. They are one  
of the safest options when the work is planned and 
managed appropriately. 

The Work at Height Regulations 2005 specifically  
state that all work at height should be:

1   Properly planned

2   Appropriately supervised

3   Carried out in a safe manner, and

4   Include the selection of the most  
appropriate work equipment

It is the User’s (employer’s) responsibility to ensure that 
all work at height is properly planned. Planning includes 
the correct machine selection, suitable and sufficient risk 
assessments, rescue plans and the development of a 
SSoW, as well as considerations for additional equipment 
to enhance MEWP operator safety such as secondary 
guarding devices.

8  |      WWW.IPAF.ORG

Ensuring the safety of MEWP operators and platform 
occupants is essential while they are working at height. 
The level of supervision required will depend on the 
specific situation. For example, two small MEWPs working 
in the same area may be adequately monitored by one 
ground rescue person. However, if the same two MEWPs 
are working in an area where one cannot be safely 
observed, it will mean an increased level of monitoring 
or additional ground rescue persons. Users (those in 
control of MEWP operations) must remember that when 
entrapment incidents occur, the time taken for persons to 
become aware of and react to the entrapment situation is 
critical – a rapid response can be the difference between 
life and death, and every second counts.

MEWP operators should carry out their pre-use inspections 
and record evidence either digitally, or by paper copy 
(IPAF recommends the ePAL app). Thorough checks of the 
MEWP before use can identify potential faults occurring; 
an example would be a leaking hydraulic hose or a near 
empty fuel tank. Additionally, MEWP operators should 
always carry out any work at height task safely. Never take 
short cuts or become complacent, as that’s when incidents 
can happen.

Selecting the correct MEWP is critically important for 
safety – the MEWP should be suitable for the work at 
height task. MEWPs that are too large, small, or complex 
can result in increased operator error related breakdowns. 
Additionally, MEWPs that have not been correctly selected, 
e.g., are too small, may result in an operator leaning out or 
overreaching, which can lead to a fall from the platform.

 Resource Library | IPAF
Click here to view the resource

 
 6  PLANNING FOR RECOVERY AND RESCUE

A  WHAT IS A MEWP RESCUE PLAN?
Global MEWP safety standards and laws specify the 
requirement for rescue/emergency plans. Failure to 
implement a suitable rescue plan can lead to confusion 
and delays by operators and ground rescue persons in the 
correct procedures to follow in an emergency situation. 

Failing to act in a timely manner in emergency situations 
can lead to significant time delays and increases the risk 
of injury to the platform occupants, and, ultimately, could 
mean the difference between life and death.

A rescue plan is a specific procedure designed to 
ensure the safe rescue of platform occupants from the 
MEWP platform in an elevated or horizontally extended 
position. IPAF recommends recovery/rescue plans to be 
documented, distributed, and practiced by all involved in 
the work at height task.

There may be other extenuating circumstances following a 
suitable and sufficient risk assessment where it is deemed 
unsafe to perform recovery or rescue. If a recovery/rescue 
situation is identified as unsafe and could endanger the 
lives of the platform occupants and/or the response team, 
the rescue should not be carried out.

Refer to Appendix 1 for an example of a rescue plan.

The rescue plan provides procedures to follow in the event 
of an emergency. However, consideration should also 
be given to the safety equipment that a rescuer and an 
operator may require. Examples include:

•  PEP’s (personnel emergency packs) containing  

items such as:

•  Blankets, food and water

•  Warm, waterproof clothing

•  Sunscreen

•  Communication devices

•  First aid kits

•  PFPE

•  PPE

B 

PRACTICING RECOVERY  
AND RESCUE DRILLS

IPAF recommends that recovery and rescue drills are 
practiced on a regular basis in accordance with the risk 
factors of the task and worksite. 

The User/duty holder should decide on the frequency 
of the drills subject to a risk assessment by a suitably 
competent person. Practicing recovery and rescue drills  
is extremely important to maintain skills, knowledge,  
and preparedness. 

It also promotes a continuous improvement of the recovery 
and rescue process and is an opportunity to verify the 
recovery and rescue drills work.

Examples will include, but are not limited to, when 
determining the above: 

•  New buildings or structures

•  Ground/floor/surface conditions

•  Changes in site conditions

•  Changes in tasks

•  Change of personnel, i.e., new personnel and persons 

returning to work

•  Different types of MEWPs being used

•  Different equipment on site

IPAF recommends that recovery and rescue drills  
should be carried out on irregular days and times.  
Consider scheduling these drills at times when people  
are least aware, such as mealtimes, the end of the shift  
or poor weather.

Anyone involved in the rescue plan should be:

•  Trained and familiarised, if operating the MEWP from 

the platform controls

•  Familiarised, if operating from the ground controls 

or the emergency lowering controls. This includes its 
operational controls, functionality, and operating limits

•  Able to understand the MEWP’s operator’s manual 

(the operator’s manual will normally be in the MEWP 
platform, so gaining access to it will be difficult in a 
real-life situation).

•  Able to understand and follow the rescue plan

•  Able to identify and avoid foreseeable hazards and 
determine the most appropriate action to recover  
the platform and its occupants

THE PRINCIPLES OF MEWP RECOVERY AND RESCUE     |  9

 RESCUE OF PERSONNEL

C 
Platform and ground controls as well as auxiliary control 
systems built into a MEWP are designed to allow the 
ground rescue person to safely lower the platform to 
the transport/stowed position, or a place of safety. It is 
extremely unlikely to be unable to lower the platform using 
these controls, or for all these systems to fail.

Not all MEWPs are the same, so the design and position 
of the ground controls and emergency/auxiliary lowering 
controls will differ by machine make and model. IPAF 
recommends that ground controls and emergency/
auxiliary controls must always be accessible and not 
blocked to enable the safe lowering of the platform in  
an emergency.

Remember: When recovery or rescue is deemed unsafe 
and could endanger the lives of others, it should not be 
performed, and you should call the emergency services 
immediately.

i. medical emergencies

A medical incident can quickly develop into a medical 
emergency if prompt and correct action is not applied. If 
the MEWP operator has suffered a medical emergency, 
there is a likelihood that they will not be able to operate the 
platform controls, which means the platform will need to 
be lowered from the ground control position by the ground 
rescue person or the response team. 

be sought from the emergency services on whether it 
will be safe to move the IP from the platform either in the 
elevated or stowed/transport position, as moving an IP 
can sometimes cause more harm. If it is not possible to 
move the IP, then the response team should wait until the 
emergency services arrive on site.

ii. non-medical emergencies

If platform occupants are stranded at height, they will need 
to be lowered to the stowed/transport position. However, as 
there is no medical emergency, additional time can be taken 
to assess the safest way to lower the platform. Under no 
circumstances should platform occupants attempt to climb 
down or out of the main structure of the MEWP.

A suitable rescue MEWP can be used to take supplies to 
the platform occupant(s) such as food, water, hot or cold 
weather gear and means of communication such as a 
mobile phone or two-way radio.

Recovery of personnel in the elevated position

There are various ways of recovering personnel in an 
elevated position. Examples include:

•  Operating the ground control primary power

•  Operating the emergency/auxiliary lowering system

•  Using another MEWP to perform  
a platform-to-platform rescue

As there is a medical emergency, the emergency services 
should be called immediately to attend site. Advice must 

•  Using a crane with a personnel basket

•  Calling the emergency services (last resort)

10  |      WWW.IPAF.ORG

 The type of recovery/rescue procedure will depend on  
the situation; however, the principles of rescue remain 
the same. 

There may be other non-medical emergencies to consider 
in your rescue plan, such as:

•  Recovery of occupants from a submerged platform

•  Recovery of occupants from a platform which is out of 
level, and is likely to go even further out of level as the 
platform is lowered from the ground

•  Fire at the base of the MEWP

Lowering a platform from the ground control position 
may sound simple, but in reality, it can be hazardous. An 
example would be lowering a MEWP when the platform is 
in between the steelwork of a building.

Not all platform-to-platform rescues are the same.  
There are many varied situations to consider, such as:

•  Will you place yourself in danger as a result  

of conducting the rescue?

• 

Is the person at risk from other potential hazards?

•  Can the person remain in the MEWP platform without 

•  A trapped platform which is unreachable 

further risk?

Situations like the ones listed above may not be safely 
handled by the ground rescue person or the response 
team. In situations like these, emergency services and the 
service engineer/technician should always be called.

Considerations should include:

•  The ground rescue person should be able to assess 
the situation and determine what action is required. 
Whatever action is identified, it must not endanger or 
cause further harm to the platform occupants.

•  The ground rescue person should be able to safely 

lower the platform if safe to do so.

•  Obstructions in the vicinity could prevent the safe 

recovery of the platform occupant(s). An example would 
be an extension deck in the extended position being 
obstructed by steelwork or a building.

•  The safe removal of an incapacitated platform occupant 

•  What is the height and outreach required to reach the 

stranded platform? 

•  Has the operator suffered a medical emergency?

• 

Is there a suitable MEWP to perform platform-to-
platform rescue?

•  Are there any overhead hazards?

• 

Is there other equipment in the area?

•  Are ground/surface conditions suitable and adequate?

7  COMMUNICATION METHODS
Communication is one of the most important elements of 
a rescue plan. Unless there is a medical emergency, the 
operator should be able to communicate with the ground 
rescue person and the response team. 

once the platform has been fully lowered.

Example methods of communication:

•  Means of raising the alarm and communication with the 

response team.

•  Two-way radios

•  Mobile phones

•  Hand signals (agreed to before commencing work)

•  Verbal

Whatever the communication device may be, it must be 
able to function correctly as there are many situations 
that can affect the performance of these communication 
devices such as:

•  Noise from other equipment

•  Height of the platform (obscured from view)

• 

Interference from other electrical equipment

•  Weather conditions (cloud, mist, heavy rain)

•  Battery power

The selection of the most appropriate communication 
should be identified by your risk assessment and recovery 
and rescue plan. When using handheld devices, you should 
consider the use of a tether/lanyard to prevent objects 
falling from the platform.

THE PRINCIPLES OF MEWP RECOVERY AND RESCUE     |  11

 8  HIERARCHY OF CONTROL FOR RECOVERY AND RESCUE 

The hierarchy of control for recovery and rescue is a process 
that can be followed to determine the actions required 
if a MEWP is inoperative at the platform controls due to 
mechanical breakdown or operator illness.

The flowchart below suggests the steps to take for 
recovery/rescue from the ground control’s emergency/
auxiliary lowering system: 

Flowchart 1 - Rescue of platform occupants 
 from an elevated position

Nominated ground rescue personnel activate rescue plan

The Rescue Plan should also consider how 
an incapacitated person is retrieved from the 
platform once it has been fully lowered to the 
stowed/transport position.

Yes

Has the  
MEWP operator  
suffered a medical  
emergency?

Ground rescue 
person notifies 
emergency 
services 
immediately 
and informs site 
management/first 
aider

Is there a platform 
occupant who can safely 
lower the platform?

No

Yes

No

Can the MEWP’s  
primary power be  
activated from the  
platform controls?

No

Yes

Can the MEWP’s  
auxiliary power be used  
from the platform controls 
(if fitted)

MEWP operator or occupant lowers the 
platform to the ground and reports the issue

No

Are the ground  
rescue person’s attempts 
to use primary power 
from ground controls 
successful?

Ground rescue person lowers platform to the ground and reports issue

Yes

If platform to platform rescue is authorised refer to flowchart 2

No

If assistance is not available in an acceptable timescale, site management to 
make a decision on whether a platform to platform rescue is required

Are the ground  
rescue person’s attempts  
to use emergency lowering 
systems from the ground 
controls successful?

Supervisor/site management call MEWP owner/rental company  
for assistance from a service engineer

No

12  |      WWW.IPAF.ORG

 A 

SELF-RESCUE

Self-rescue may be required when there is a loss of 
the main primary power (e.g., engine) at the platform 
controls. The MEWP operator can lower the platform 
using the emergency lowering system (if fitted), e.g., 
the auxiliary power unit (APU).

If the APU has also failed, or if there is no emergency 
lowering function at the platform controls, the MEWP 
operator will need to alert the nominated ground 
rescue person of the situation. 

There are other forms of self-rescue to consider, one 
example being a controlled descender device (CDD). 
This is used for the purpose of performing self-
rescue from an elevated MEWP. 

User training and the correct CDD selection is critical 
for safety; you should always seek guidance on the 
use of these products from the CDD provider and the 
MEWP OEM. Note: some MEWP anchorage points and 
structures may not be able to withstand the dynamic 
forces enacted on it. 

B  GROUND CONTROL OPERATION

It is important to remember that MEWP ground 
controls do not normally have proportional controls 
like a joystick which is in the platform. This means 
that once a ground control switch is activated, there 
is only one speed, and when activated the function is 
instant. As soon as the ground rescue person notices 
an issue, they can perform the lowering procedure 
from the ground controls. They should attempt to 
lower the platform using the primary power first, 
e.g., engine power. If that fails, they should then use 
the emergency lowering system. Examples of these 
emergency lowering systems include APUs, lowering 
cables, bleed down systems, and hand pumps.

If the ground controls and the emergency lowering 
controls at the base of the MEWP have both failed, 
considerations should be given to contacting an 
authorised service engineer/technician (this contact 
information should be included in the rescue plan). 

 Resource: The Risks of Operating 
MEWPs from the Ground Controls 
Toolbox Talk | IPAF 
Click here to view the resource

C 

SERVICE ENGINEER 
/TECHNICIAN ASSISTANCE 

It is important to consider the location of the service 
engineer/technician to assist in the recovery of the 
platform, especially if there is a medical emergency, 
so you should consider the time it will take for the 
service engineer/technician to arrive on site. 

If, after inspection by the service engineer/technician, 
it is not possible to perform a timely repair, senior 
site management should be contacted for permission 
to conduct a platform-to-platform rescue. 

Or 

Where the service engineer/technician is not readily 
available and an immediate risk exists to the health 
and safety of any of the occupants from remaining 
in the platform until a service engineer/technician 
can attend, senior site management should be 
contacted for permission to conduct a platform-to-
platform rescue.

D 

CONSIDERATIONS FOR  
PLATFORM-TO-PLATFORM RESCUE

A platform-to-platform rescue should  
only be considered in exceptional circumstances  
and only after: 

•  All normal and auxiliary lowering procedures have 
been attempted, and these are unable to lower the 
platform to a place of safety. 

•  Site management have contacted the competent 

person and the service engineer/technician listed 
in the rescue plan, to report failure of normal 
and auxiliary lowering systems and request 
engineering assistance. 

Or

•  Where the competent engineering assistance is 

not readily available and an immediate risk exists 
to the health and safety of any of the occupants 
from remaining in the elevated basket until a 
service engineer/technician can attend, senior site 
management should be contacted for permission 
to carry out platform-to-platform rescue.

THE PRINCIPLES OF MEWP RECOVERY AND RESCUE     |  13

 
 The flowchart below suggests the steps to take if a platform-to-platform rescue is required:

Flowchart 2 - Platform-to-platform rescue  
approved by site management

A competent person should perform a risk assessment to establish 
if it is safe to perform a platform-to-platform rescue

No

Do not attempt rescue. Inform management and contact 
emergency services

Are there  
adequate control measures 
in place to safely perform 
a platform to platform 
rescue?

Yes

Yes

Is there a nominated 
ground rescue person  
in place?

No

Do not attempt rescue until a nominated ground rescue 
person is available

Position the rescue 
MEWP so the 
ground controls 
and emergency/
auxiliary controls 
are accessible

Lower the rescue MEWP platform to the stowed/transport 
position safely

Is it possible to position 
the access gates on both 
MEWPs adjacent to  
each other?

Yes

Position both 
platforms’ access 
gates close to each 
other, without them 
touching

No

Position the rescue 
MEWP platform as 
near as possible 
(without touching 
the stranded 
MEWP)

Isolate the power 
on both MEWPs

If it is safe to do so, lanyard connectors can be 
disconnected from anchorage points during the transfer 
of platform occupants(s) between platforms. Once 
transfer has taken place, PFPE should be worn in the 
rescue MEWP as identified in the risk assessment 

Note: Where the rescue MEWP is approved by the 
manufacturer for fall arrest, person(s) passing between 
platforms can be secured to an anchorage point on 
the recipient MEWP via a fall arrest lanyard during the 
transfer between platforms

14  |      WWW.IPAF.ORG

 The transfer of platform occupants during  
a platform-to-platform rescue

If it is safe to do so, lanyard connectors can be 
disconnected from anchorage points during the transfer 
of platform occupants(s) between platforms. This reduces 
the risk of entanglement and/or trip hazards and allows a 
swift transfer of platform occupant(s) to take place. 

Note: Where the recipient MEWP is approved by the manufacturer for 
fall arrest, person(s) passing between platforms can be secured to an 
anchorage point on the recipient MEWP via a fall arrest lanyard connector 
during the transfer between platforms.

Anchorage points

There are two main types of anchorage points: 

•  Fall arrest 

•  Fall restraint 

Fall arrest anchorage points have a higher rating compared 
to a fall restraint anchorage point, as they are designed 
and tested to withstand the forces produced as a person’s 
fall is arrested. 

Restraint anchorage points are not designed for a fall 
arrest situation and may not cope with the shock loading 
of a fall. Restraint anchorage points do not require 
the fall arrest overturning test performed by MEWP 
manufacturers. 

The specific ratings for the anchorage points will depend 
on the design standard the MEWP is built to; this will vary 
depending on the region you are in. 

Information on the type of anchorage point (restraint or 
fall arrest) for your MEWP should be available on decals 
near the anchorage point or the operator’s manual. If no 
information is available, you should contact the MEWP 
manufacturer. 

When transferring an occupant from one platform to 
another, it is recommended that: 

•  The competent person is required to perform a dynamic 
risk assessment or a decision to effect rescue, i.e., is it 
safe to transfer the platform occupant(s)

•  The MEWP’s primary power is isolated

•  Only one person is transferred at a time

9  RECOVERY AND RESCUE  

OF A PLATFORM TO A PLACE  
OF SAFETY

If a MEWP loses power at the platform controls, it can 
normally be lowered by:

•  The MEWP’s ground controls 

•  Emergency/auxiliary lowering controls or manual bleed 

down systems 

However, when a MEWP platform is elevated, it may not be 
possible to fully lower it to the stowed/ transport position. 
This can sometimes be affected by:

•  Entanglement of the work platform

•  Entrapment of an operator, i.e., any movement could 
result in a fall occurring, or cause life-threatening 
injuries to the operator

•  Overloaded platform

•  Partial overturn (MEWP at an unsafe angle) preventing 

safe lowering 

•  Platform out of level

•  An extension deck obstructing the lowering path

•  MEWP chassis not level

•  Catastrophic damage caused by impact to the upper 

structure or the base of the MEWP

•  Failure of both the primary power and emergency 

lowering controls 

•  An operator or platform occupant suspended  

in a harness

In this situation, the ground rescue person or the response 
team may need to consider escalating the issue to the 
supervisor and site management on whether a platform-
to-platform rescue should be authorised. 

If the ground controls/emergency auxiliary controls are 
operational, great care should be taken when lowering the 
platform, especially if a platform is at a significant height 
or in between buildings or a steel structure. Distances 
can be deceiving for a person positioned on the ground in 
relation to the platform position.

THE PRINCIPLES OF MEWP RECOVERY AND RESCUE     |  15

 Remember: If a rescue situation is deemed unsafe and 
could endanger the lives of the platform occupants and 
the response team, the recovery/rescue should not be 
conducted. You must contact the emergency services 
immediately.

In this situation, the platform occupants may need to 
be rescued either by a platform-to-platform rescue or 
by other equipment, e.g., a crane man platform, forklift 
platform.

In some situations, it may not be possible to perform 
rescue. For example, this may be due to:

•  Operational envelope restrictions

•  Ground conditions (machine sinking to an unsafe angle)

•  Not having enough reach or height on the rescue MEWP

•  Snagged platform

A MEWP’s envelope control system is designed to limit 
the platform height and outreach in certain positions. 
Information on the operational envelope is normally shown 
in a range diagram (see figure 1) which can be found in 
the operator’s manual and sometimes on the MEWP itself. 
If the platform of a MEWP goes outside the operational 
envelope, there is a high risk of overturn. 

190 ft
57.91 m

180 ft
54.86 m

170 ft
51.81 m

160 ft
48.77 m

150 ft
45.72 m

140 ft
42.67 m

130 ft
39.62 m

120 ft
36.58 m

110 ft
33.53 m

100 ft
30.48 m

90 ft
27.43 m

80 ft
24.38 m

70 ft
21.34 m

60 ft
18.29 m

50 ft
15.24 m

40 ft
12.19 m

30 ft
9.14 m

20 ft
6.1 m

10 ft
3.05 m

0 ft
0 m

 -20 ft 
 -6.1 m 

-10 ft 
-3.05 m 

0 ft 
0 m 

10 ft 
3.05 m 

20 ft 
6.1 m 

30 ft 
9.14 m 

40 ft 
12.19 m 

50 ft 
15.24 m 

60 ft 
18.29 m 

70 ft 
21.34 m 

80 ft 
90 ft
24.38 m  27.42 m

Figure 1: Credit Genie Lift

During an emergency lowering, it is critical for the MEWP’s 
stability to remain inside the operational envelope and 
platform capacity.

Some MEWP manufacturers provide lowering sequences 
for booms to prevent overturn if they are positioned on 
sloping ground; see Figure 2 below:

1

1

2

3

3

2

Figure 2

Failure to lower a platform using a correct sequence, i.e., 
the platform going outside the operational envelope can, 
and has, led to overturn.

16  |      WWW.IPAF.ORG

 Before carrying out a platform-to-platform rescue, it is 
essential to assess more than just the suitability of the 
ground, floor, or surface. The following factors must also 
be carefully considered:

•  Accessibility of controls – Ensure that both ground and 
emergency/auxiliary lowering controls are accessible.

•  Supervision – A competent person must provide 
adequate supervision throughout the rescue.

•  Reach capability – The rescue MEWP must be able to 
reach beyond the height or outreach of the stranded 
MEWP.

•  Platform capacity – The rescue MEWP must have 
sufficient platform capacity to accommodate the 
intended load. Note: multiple trips may be required to 
complete the rescue safely.

•  Entry/exit design – Consider the type and function  
of platform entry/exit points, such as drop bars or 
swing gates.

•  Platform proximity – Minimise the gap between 
platforms during transfer to reduce the risk to 
occupants.

•  Attachments and obstructions – Account for any 
attachments fitted to either MEWP, including pipe 
carriers, board holders, cradles, or EN280-2 compliant 
accessories, which may affect access or movement 
during the rescue.

When performing a platform-to-platform transfer of 
people using two mobile booms, it is advisable and ideal to 
position the platforms so that the entry gates are directly 
opposite each other with the most minimal gap possible. 
Where this is not possible, the platform occupant should 
enter the rescue MEWP between the top guardrail and mid-
rail. If this is not possible, they should enter the platform 
over the top guardrail. 

When performing a platform-to-platform transfer of people 
using two mobile verticals, it is advisable to position the 
scissors so the access/egress gates are adjacent to each 
other with the most minimal gap possible. If this is not 
possible, position the platforms so the platform guardrails 
are adjacent to each other with the most minimal gap 
possible. The platform occupant(s) should enter the rescue 
MEWP either via the access/egress gate or between the 
top guardrail and mid-rail. If this is not possible, they 
should enter the platform over the top guardrail.

When performing a platform-to-platform transfer of 
people using two different types of MEWPs e.g., a mobile 
boom and a mobile vertical (3B and 3A), the same 
principles apply. Position the rescue MEWP as close to 
the stranded MEWP as possible. The platform occupant 
should enter the rescue MEWP between the top guardrail 
and mid-rail. If this is not possible, they should enter the 
platform over the top guardrail. 

THE PRINCIPLES OF MEWP RECOVERY AND RESCUE     |  17

10  POSITIONING MEWPS  

FOR RESCUE

The safe positioning of a MEWP to perform platform-to-
platform rescue is critical for the safety of the stranded 
MEWP as well as the rescue MEWP. 

One of the key conditions for MEWP stability is the ability 
of the ground/floor/surface to safely support the weight 
of the MEWP at its point of contact with the ground in 
all configurations. Failure to consider the load-bearing 
capacity of the ground/floor/surface could potentially 
cause the MEWP to go out of level, become unstable,  
and overturn. 

 The Assessment of Ground 
Conditions and Supporting 
Structures for the Safe Use  
of MEWPs | IPAF 
Click here to view the resource

 
 11  OPERATING MEWPS FROM THE 
PLATFORM CONTROL POSITION 
DURING RECOVERY/RESCUE 
PROCEDURES

MEWP platform controls are made up of a series of 
function switches and proportional controls such as drive, 
lift/lower and slew. Having proportional controls means 
the MEWP operator will normally have much finer control 
and more accuracy with the movements of the MEWP 
compared to the ground controls where the functions are 
instant. Extra care should be taken when approaching the 
stranded MEWP platform. 

Some MEWPs are fitted with boom speed control devices 
at the platform controls, which can be used to minimise the 
boom speed functions, such as telescope in and out, jib up 
and down, etc.

In certain circumstances, e.g., a medical emergency, time is 
of the essence if a platform-to-platform rescue is required. 
Although this is an emergency situation, it is important not 
to endanger yourself or others in the area by operating the 
controls erratically. Check for the presence of power lines 
or other hazards such as overhead cranes/loads, etc.

12  SUSPENDED PERSONNEL  
IN A SAFETY HARNESS 

When identified by risk assessment, PFPE should be worn 
when operating or working from a MEWP. Where possible, 
PFPE should be used that physically restrains the user 
within the platform of the MEWP. 

Examples of how personnel can become suspended  
in a safety harness:

•  Leaning out or overreaching leading to a fall from  

the platform

•  The catapult effect 

•  Failure of a load-bearing component

• 

Impact from other equipment or falling objects  
causing catastrophic damage

Any person suspended in a safety harness must be 
recovered as quickly and as safely as practically 
possible. A person suspended unconsciously in a safety 
harness is a medical emergency and requires speedy 
recovery to a safe location where they can be placed into 
the recovery position and help can be provided by the 
emergency services.

18  |      WWW.IPAF.ORG

 If an IP is suspended from the MEWP by their PFPE, you 
should immediately call the emergency services and provide 
details of the situation. The IP will need to be rescued – this 
can either be carried out by lowering the platform from the 
ground controls or by using another suitable MEWP. When 
using a MEWP to recover the IP, the platform should (where 
possible) be placed directly underneath the IP so there is no 
risk of the IP falling from height when released from their 
personal fall protection system.

 Fall Protection  
in MEWPs (H1) | IPAF 
Click here to view the resource

 More Guidance here: Evidence-based 
review of the current guidance on first 
aid measures for suspension trauma

13  RESCUE OF INJURED 

PERSONNEL (IP) IN THE 
STOWED/TRANSPORT POSITION 
OR PLACE OF SAFETY

IPAF Statement 

It is not possible for this document to provide a definitive 
procedure for the safe rescue of an IP when the MEWP 
is in the stowed/transport position, or a platform which 
has been lowered to a temporary place of safety. Rescue 
situations can be complex depending on the MEWPs 
being used, the environment, the task being undertaken, 
and personnel involved. The information shown below is 
guidance only and does not apply to all situations.

If a platform occupant has suffered a medical emergency, 
the emergency services should always be contacted as 
part of your first response. If the site/location has its own 
emergency response team, they should also be notified 
immediately of the situation.

Before removing an IP from the stowed/transport position 
(or a temporary place of safety), it is recommended to 
consult with the emergency services/response team to 
ensure it is safe to proceed. 

If it is not safe, then the IP should not be removed until 
the emergency services/response team have arrived on 
site and have provided information on how rescue is to 
be performed. Once a procedure has been established, a 
risk assessment should also be undertaken by competent 
personnel (see Appendix 2).

Removal of an IP may be a complex task as there are many 
factors to consider (the list below is not exhaustive):

Rescue personnel 

•  The size/weight/position of the IP

•  The physical strength and manual handling 

requirements of the personnel assisting in the rescue to 
safely move and lower the IP to the ground

• 

• 

If the IP is conscious or unconscious 

Injuries already sustained to the IP

•  Manual handling injuries that could be sustained by 

rescue personnel

• 

If moving the IP may cause further injury, e.g., a spinal 
or neck injury

THE MEWP

•  The distance from the floor/ground to the platform 

of the MEWP when it is in the lowered position (some 
MEWP platforms are approximately two metres from 
the ground and are only accessible via the steps and  
a gate)

• 

• 

If the MEWP is fitted with collapsible/fold down or 
removable platform guardrails 

If the MEWP has suffered damage to the platform and/
or platform entry points making entry/exit difficult

Environmental factors

•  Confined spaces/space restrictions

•  Hazardous environments, e.g., heat/cold/inclement 

weather

•  Restricted access, e.g., narrow corridors, low ceilings

Removal of an IP once in the lowered/stowed position or 
a temporary place of safety may not be possible or could 
be complex without additional suitable lifting equipment. 
Considerations of this scenario should be included in 
your risk assessment and rescue plan. Additionally, if any 
lifting appliance is used the operator should be adequately 
trained in its safe use.

THE PRINCIPLES OF MEWP RECOVERY AND RESCUE     |  19

 
 The flowchart below suggests the steps to take to rescue IP(s) from the fully lowered position:

Flowchart 3 - Rescue of an IP(s) when the MEWP 
is fully lowered position

Call the emergency services or site response team for advice on 
whether it is appropriate to attempt to remove the IP(s)

Is rescue of the IP 
authorised?

No

Yes

Risk assess  
the situation

Yes

Is it safe to attempt to 
retrieve the IP(s)

No

Are there suitable lifting 
devices and accessories 
available?

No

Is it safe to manually 
lift the IP(s) through the 
access gate or  
guardrail?

No

Yes

Ensure your rescue 
plan includes 
adequate resources 
following an injury, 
prioritising life 
preservation

Remove the IP(s) from the platform  
one at a time in a safe manner

Do not attempt rescue, wait for the 
emergency services to arrive

20  |      WWW.IPAF.ORG

 14  RESCUE OF PERSONNEL WHEN 
A MEWP HAS CONTACTED AN 
ELECTRICAL HAZARD

Examples of electrical hazards are: 

•  Overhead power lines 

•  Underground power lines/cables

•  Crane buzz bars 

•  Electrical conductors

Most MEWPs are not insulated. If a non-insulated MEWP 
contacts a power line (above, or below ground) there is 
a risk that the MEWP will conduct/transfer the electrical 
energy to earth. In this situation platform occupants may 
or may not be electrocuted, or they can receive an electric 
shock.

If a MEWP has contacted a power line, it may be energised 
and if anyone approaches or touches it at the base, they 
too can receive an electric shock or be electrocuted. This 
is known as touch potential (see Figure 3). The course of 
action you must take is to immediately call the emergency 
services to have the power turned off. Only when the 
Energy Supply Authority (ESA) has confirmed the power is 
isolated can a rescue or recovery take place.

Contact with a live power line could mean the area around 
the base of the MEWP also becomes live. The voltage will 
be at its highest at the source but will reduce in voltage the 
further from the source it gets. 

If you are on the ground and in close proximity to the MEWP 
that has touched a live power line, you must move away 
by jumping or shuffling with your feet together. Move away 
until you are at least 10 metres away from the MEWP. This 
effect is called step potential (see Figure 4).

If a MEWP contacts a power line, you should follow  
these steps:

•  Call the emergency services and explain the situation; 

provide as much detail as possible.

•  Do not approach or touch a MEWP that has contacted 

live power lines. The MEWP should be deemed live until 
confirmed safe by the ESA. IF YOU TOUCH THE MEWP, 
YOU CAN BE ELECTROCUTED! Electrical power cannot 
be seen, so you will not know whether the power line 
has been isolated.

•  Never touch a person who appears to be having an 
electric shock, as you could also receive a shock.

• 

If someone has received an electric shock from a power 
line but is no longer in contact with the electrical source, 
you should immediately call the emergency services 
and, if necessary, administer first aid once it has been 
confirmed the power source has been isolated.

x

Figure 3 (Touch potential)

Figure 4 (Step potential)

THE PRINCIPLES OF MEWP RECOVERY AND RESCUE     |  21

 What should the operator do?

If it is possible, the operator should move the platform 
away from the power line to a safe distance where the 
electricity cannot jump/arc. If this is not possible, the 
operator should:

15  TRAINING AND 

FAMILIARISATION

Anyone who performs work at height needs to be 
adequately trained. The type and depth of training 
will depend upon the person, and their individual 
responsibilities.

IF YOUR MEWP IS IN CONTACT WITH 
A POWER LINE, FOLLOW THESE STEPS:

Training for managers, supervisors and safety 
professionals

REMAIN IN THE MEWP PLATFORM

STAY
CALL
WAIT

CALL THE EMERGENCY SERVICES

WAIT IN THE PLATFORM UNTIL HELP ARRIVES

 The Safe Use of MEWPs in The 
Vicinity of Power Lines | IPAF 
Click here to view the resource

22  |      WWW.IPAF.ORG

The IPAF MEWPs for Managers (MM) training course is 
aimed at those who plan, supervise or manage work at 
height with MEWPs. 

Companies that use MEWPs need to know what their 
management and legal responsibilities are and how to 
ensure the most effective use of MEWPs. This course 
covers what managers/supervisors need to know for safe 
and effective use of MEWPs on site, including planning 
the job, conducting a risk assessment, selecting the right 
equipment for optimum cost-efficiency and mitigating all 
possible risks.

Training for MEWP operators 

The IPAF MEWP Operator training course is for anyone 
who needs to safely and effectively operate a MEWP in any 
machine category. 

Also, anyone who may be required to supervise or rescue 
an operator would benefit from completing the course. This 
is an entry-level course; candidates do not need any prior 
experience of operating a MEWP.

The qualification, represented by the iconic IPAF Powered 
Access Licence (PAL) Card, is recognised worldwide as a 
sign of high-quality operator training. 

The course consists of a theory section and test, followed 
by practical training and a test at an IPAF Approved 
Training Centre. The theory section can be taken either as 
eLearning, in-person, or virtually. 

Training for ground rescue personnel

It is preferable that the ground rescue person has 
undergone some form of formal training relevant to the 
task. However, all ground rescue persons should, as a 
minimum, be familiarised with the MEWP being used and 
the rescue procedures in place. This is to ensure they are 
competent to lower the MEWP platform using the ground/
emergency controls in the work situations to which they 
are exposed.

 IPAF Training | IPAF 
Click here to view the resource

 
 
 16  PERSONAL FALL PROTECTION EQUIPMENT (PFPE)

IPAF’s Harness Statement (H1) was agreed by industry 
and gives recommendations when PFPE is to be used in 
powered access equipment.

There are also “special” MEWPs. These are any type 
2 MEWPs and certain type 3 MEWPs that operate in a 
different way to the standard operations, e.g., rail-mounted 

MEWPs. Depending on the configuration, these can either 
be controlled from the base or the platform. They require 
specific operator training due to their unique and often 
bespoke construction. 

IPAF recommends PFPE is worn on any “boom type” 
special MEWP. 

RESOURCES

 Fall Protection in MEWPs  
(H1) | IPAF
Click here to view the resource

THE PRINCIPLES OF MEWP RECOVERY AND RESCUE     |  23

 
 APPENDIX

APPENDIX 1 
MEWP recovery and rescue plan

The following is an example of a recovery/rescue plan for people who work at height using a MEWP:

MEWP RECOVERY AND RESCUE PLAN

MEWP

Manufacturer

Model

ID or Fleet number

Nominated Ground Rescue Person(s)

Name

Phone Number

Communication Method

i.e., two-way radio, mobile phone, hand signals, etc.

MEWP Owner/Rental Company

Name

Phone Number

Contact Information

Site details

Address/Location

Date (from)

Name

Situation

Date (to)

Signature

Proposed Action 

Failure of platform primary controls in the elevated position

Where the normal primary power has failed at the platform controls, the 
MEWP operator will use the platform auxiliary controls (if fitted) to lower 
the platform to ground, or a place of safety 

Failure of the operator to be able to operate the MEWP while elevated due 
to one of the following reasons:

A. Operator incapacitated

B. Auxiliary functions fail to operate from the platform controls

Where the operator is incapable of lowering the raised platform using the 
platform controls, the ground rescue person who has been familiarised 
with the ground controls and auxiliary/emergency lowering procedures will 
lower the platform safely using the primary power at the ground controls

Failure of primary power at the ground controls

Failure of ALL normal and auxiliary lowering functions

Supervisor duties

Site management duties

Where the ground control primary power has failed, the ground rescue 
person will use the auxiliary/emergency lowering system at the base of the 
MEWP to lower the platform

Where all primary power and auxiliary/emergency lowering systems have 
failed, the ground rescue person should report the issue immediately to 
their supervisor

The supervisor should contact the owner/rental company for assistance of 
a service engineer/technician to attend site.

If assistance is not available in an acceptable timescale, they should report 
the issue to the site management

Site management to decide on whether a platform-to-platform rescue is 
required for the platform occupant(s)

This recovery and rescue plan should be brought to the notice of those exposed to the risk  
of working at height and those supervising and managing the same work at height.

24  |      WWW.IPAF.ORG

 APPENDIX 4
Recommended Training Courses

Find details of all IPAF training courses available at:  
www.ipaf.org/ipaf-mewp-training-courses 

These include:

  MEWP Operator – 1A, 1B, 3A, 3B and specials

  Advanced MEWP Operator Training IPAF PAL+

  Demonstrator

  Harness range of courses

  MEWPs for Managers

  MEWP Supervisor (North America)

  Pre-Delivery Inspection

  Competent Assessed Person

  Site Assessment for MEWP Selection

 IPAF Training Courses  | IPAF 
Click here to view the resource

APPENDIX 2 

 Risk Assessment and Safe Systems  
of Work (SSoW)

Risk Assessment

A risk assessment is a careful examination to identify 
potential hazards in your workplace that could cause 
harm to people, so you can decide whether you have taken 
enough precautions or should do more to prevent harm. 

Only competent persons should conduct risk assessments. 
They must be able to demonstrate an understanding of the 
process, the hazard and risks, and the activity that forms 
the risk.

Safe System of Work (SSoW)

A SSoW is a thorough process that methodically studies 
the requirements of a work task. Based on the findings, a 
system should be established to ensure the task is being 
conducted in a manner that is safe and involves no, or at 
least, as little risk to personnel as possible.

While a SSoW can take many forms, it is best if it is 
documented and briefed to required personnel as this will 
ensure that the user is complying with its obligations to 
review and consult with workers.

Users should ensure that employees are aware  
of their workplace health and safety obligations and  
be continuously reminded and updated about risks in  
the workplace. 

APPENDIX 3
Applicable Standards (not exhaustive)

  ISO 18893:2024 - Mobile elevating work platforms 
— Safety principles, inspection, maintenance and 
operation

  ISO 18878:2025 Mobile Elevating Work Platforms  

— Operator (Driver) Training

  BS8460:2025 – Code of Practice for the Safe  

Use of MEWPs

  AS2550.10: 2025 – Cranes, hoists and winches  

- Safe use Part 10

  ANSI A92.22 – 2021

  CAN/CSA-B354

Note: IPAF members get free access to various MEWP-related  
resources via our website.

 Membership Benefits | IPAF 
Click here to view the resource

THE PRINCIPLES OF MEWP RECOVERY AND RESCUE     |  25

 
 
 HOW TO REPORT
www.ipafaccidentreporting.org

IPAF and its members analyse anonymised data on 
incidents involving powered access to identify areas of risk 
and common trends, which informs guidance, training and 
safety campaigns. We aim to increase our understanding 
of working practices and reduce incidents in every country. 
Reporting is not restricted to IPAF members; any person or 
organisation can report an incident. In 2021, IPAF launched 
ePAL, a mobile app for operators and supervisors, which 
enables quick on-the-spot reporting direct to the IPAF 
portal of all incidents – including near misses.

How to report

All accidents, incidents and near-misses can be reported 
quickly and easily at www.ipafaccidentreporting.org via 
desktop or laptop PCs, most web-enabled mobile devices, 
or through the IPAF ePAL app (www.ipaf.org/ePAL) for 
operators and supervisors. Please register first to report 
accidents on the database. Reports can also be made 
anonymously via the portal. Companies wishing to have 
multiple persons reporting accidents should appoint a 
nominated person (a senior person who will manage 
reporting). This nominated person should register first in 
the company name. Once registered, the nominated person 
will be able to give others access to report accidents and 
be able to track their accidents and manage their incident 
records. Information entered into the database will be kept 
confidential and will be used strictly for the purposes of 
analysis and improving safety. 

What is reported

All reported incidents involving powered access are 
collated by IPAF. This includes incidents that result  
in death, injury or a person requiring first aid. It also 
includes near-miss incidents that didn’t result in injury  
or damage to machines or structures, yet still represented 
a potentially dangerous situation for machine occupants  
or bystanders.

26  |      WWW.IPAF.ORG

The machines
The report analyses incidents that occurred when using, 
delivering and maintaining MEWPs. IPAF also collates 
incidents involving other machinery including Mast 
Climbing Work Platforms (MCWPs), and all types of 
construction hoists. 

Who can report?
Anyone involved in working at height can report an incident 
to the IPAF portal. The data presented in this report is 
based on information collected either directly reported via 
the IPAF portal; obtained by IPAF staff worldwide; using 
data from regulatory bodies; and through information 
collated from media reports. IPAF now offers a special 
customisable dashboard for all members reporting, which 
enables them to benchmark their company’s performance 
against regional, national and global data.

Confidentiality of data
The information provided to IPAF is confidential and 
private. Information that can identify a person or company 
involved in a reported incident is removed prior to analysis 
by IPAF and its committees, and thereafter remains 
redacted. IPAF has a privacy policy that can help you 
understand what information we collect, why we collect it, 
and how you can update, manage, export and delete your 
information. The full IPAF privacy policy can be found at 
www.ipaf.org/privacy

 IPAF Accident Reporting Portal | IPAF 
Click here to view the resource

 
 ABOUT IPAF

The International Powered Access Federation (IPAF) promotes and 
enables the safe and effective use of powered access equipment 
worldwide in the widest sense – through providing technical advice 
and information; by influencing and interpreting legislation and 
standards; and via its safety initiatives and training programmes. 

IPAF is a not-for-profit organisation owned by its members, which 
include manufacturers, rental companies, distributors, contractors and 
users of powered access. IPAF has members in more than 80 countries, 
who operate the majority of the MEWP rental fleet worldwide and 
manufacture about 85% of platforms on the market.

Contact IPAF

Moss End Business Village

Crooklands

Cumbria LA7 7NU

United Kingdom

Tel: +44 (0)15395 66700

info@ipaf.org

www.ipaf.org

Become an IPAF member

By joining IPAF you are joining a global movement to ensure a safer and more productive 
powered access industry. Membership also brings a host of special services and benefits 
including access to the members’ safety analysis dashboard. IPAF brings multiple benefits 
including the following:

•   Global harmonisation with regional focus  
  on standards development

•   Opportunities to network and promote  
  your company

•   Resources for technical experts

•   A wide range of products and technical guidance  
to assist MEWP users, supervisors and user  

  meet their responsibilities 

•   A consensus voice for all industry  
  stakeholders, large and small

•   Certified training programme to ensure  
  complete, consistent and compliant training

For more information about becoming a member of IPAF visit www.ipaf.org/join

IPAF would like to thank the members of the working group who helped  
in the development of this document.

Alana Paterson – Taylor Woodrow

Rob Cavaleri – Manlift Middle East

Martin Law – Winvic

James Clare – Niftylift

Lee Vickers – Genie

Simon Mitchell – Spanset

Phillip Ross – Nationwide Platforms

Mark Keily – Sunbelt Rentals

IPAF – Safety & Technical Department

IPAF – Training Department

In conjunction with
This guidance document was developed in conjunction with the IPAF International Safety Committee.

THE PRINCIPLES OF MEWP RECOVERY AND RESCUE     |  27

 
 
 Promote and enable the safe, effective 
use of powered access worldwide

Supplied by:

TE-2033-0825-1-en
Response from Ipaf (PDF)
HM Coroners Office 
Leicestershire County Council 
County Hall  
Glenfield  
Leicestershire 
LE3 8RA 

Moss End Business  Village 
Crooklands 
Cumbria LA7 7NU, UK 
+44 (0)15395 66700 
info@ipaf.org 
www.ipaf.org 

02 September 2024 

Dear Miss Butler 

I  thank  you  for your  letter  dated  15th  July 2024  and  appreciate  the  thorough  review  and  recommendations 
provided.  

The  International  Powered  Access  Federation’s  (IPAF)  objectives  are  to  promote  and  enable  the  safe  and 
effective use  of  powered  access  equipment  worldwide  through  providing  technical  advice  and  information, 
influencing  and  interpreting  legislation  and  standards,  and  through  its  global  safety  initiatives  and  training 
programmes. IPAF is a not-for-profit organisation  owned by its  members, which include  manufacturers, rental 
companies,  distributors,  contractors,  and  users.  IPAF  members  operate  a  majority  of  the  MEWP (Mobile 
Elevated Work Platforms) rental fleet worldwide and manufacture about 85% of platforms on the market. 

MEWPs are among the safest methods for temporary work at height, and while efforts are focused on avoiding 
major injuries  and fatalities, IPAF believes that these  risks can be mitigated through  proper training,  adequate 
supervision, thorough planning,  comprehensive risk assessment, and effective rescue planning. 

IPAF's objective is to reduce the number of accidents in the industry and enhance overall safety. IPAF members 
are deeply committed to promoting and supporting safety initiatives within the industry. 

IPAF members pushed for the introduction of the IPAF accident reporting portal which provides industry insights 
into incidents and accidents over the past decade. It was created because of a lack of aggregated and consistent 
information from other sources.  This portal enables IPAF to produce its annual Global Safety Report. The report 
focuses  on  the  six  main  causes  of  serious  and  fatal  incidents  relating  to  Mobile  Elevating  Work  Platforms 
(MEWPs). 

In addition to the global safety report, IPAF launches a safety campaign each year based on the primary causes 
of fatal and major incidents reported to IPAF. For example, preventing and reducing falls from MEWPs, avoiding 
electrocutions and the 2024 campaign focuses on MEWP entrapment: https://www.ipaf.org/en-gb/campaigns 

 
 
 
 
 
 
 
 
 
 
 
 GOVERNANCE AND COMMITTEES 

IPAF’s governing body is the IPAF Council, composed of the IPAF Board members, Committee Chairpersons, 
Country/Regional Council chairpersons,  and five directly elected members. Council members are elected for a 
two-year period by IPAF members. 

In addition,  IPAF also convenes a number of committees from within its member base: 

IPAF Training Committee 

The  IPAF  Training  Committee is  the  custodian  of IPAF's  training  programme and  meets  quarterly  to  review 
issues  related to course content, training  material and training  centre requirements. 

IPAF International Safety Committee (ISC) 

The International  Safety Committee (ISC) was created by IPAF to assist in globalising  standards  development, 
effective implementation, and promoting awareness of industry safe practices. 

IPAF Manufacturers’ Technical Committee (MTC) 

The IPAF MTC focuses on technical and safety matters relating to platform design and manufacture. It monitors 
and  informs  on  changing  legislation  and  technical  standards,  and  lobbies  on  matters  of  relevance  to 
manufacturers. 

IPAF working with other associations 

Additionally, IPAF represents  the industry in various associations,  including  the APPG (All Party Parliamentary 
Group) on Falls from Height, and other associations such as the AIF (Access Industry Forum), PSG (Plant Safety 
Group), which completed its second review of “Guidance on reducing trapping/crushing  injuries to people in the 
MEWP platform” in January 2023. 

A  full  list  of  its  technical  guidance  can  be  found  with  this  link:  https://www.cpa.uk.net/safety-and-technical-
publications/plant-safety-group 

IPAF produces a wealth of free industry resources, including detailed guidance documents, safety posters, short 
videos, and toolbox talks, based on accident data: 

•  MEWP Rescue Procedures Toolbox Talk- Overhead Obstructions Safety Short 

IPAF MEWP OPERATOR TRAINING 

IPAF does  not  set  the syllabus  for the  whole industry.  IPAF’s  training  course meets  the requirements  of ISO 
18878:2013 Mobile Elevating Work Platforms — Operator (Driver) training. The training is developed by industry 
experts and staff at IPAF.  The IPAF course is one of a number of MEWP operator courses available in the UK. 
The  ability  to  deliver  the  IPAF  training  programme  for  platform  operators,  certified  by  Bureau  Veritas  as 
conforming to ISO 18878 is a benefit of IPAF membership. 

In the UK there are approximately 184 IPAF approved training centres and over 520 IPAF Instructors. Globally 
more than  200,000  operators  are  trained  each year  through  a  worldwide  network of IPAF-approved  training 
providers. Successful trainees are awarded the PAL Card (Powered Access Licence), the most widely held and 
recognised proof of quality-assured training for platform operators. In the UK the licence is valid for five years. 

The IPAF PAL training  course is a 1–3-day course depending  on the  delegate’s  experience, it focuses on the 
basic theory of MEWPs, followed by practical training and testing. The course provides the MEWP operator with 
basic training  only. 

MEWP Operators who pass the practical tests are provided with a logbook (now in the form of a digital  logbook 
through  the  ePAL  app)  which  allows  them  to  log  familiarisation  and  their  MEWP experience,  building  their 
experience over time. 

The IPAF Operator course syllabus covers: 

•  Regulations  and guidance 

 
 •  MEWPs 
•  Structural parts 
•  Familiarisation  and pre-use inspection 
•  Platform movements and travel 
•  Ground conditions 
•  Hazard awareness 
•  Operation 

The rescue hierarchy which is well recognised in the industry and contained within British Standards is: 

1.  Self-rescue 
2.  Ground rescue 
3.  Service engineer/technician 
4.  Mid-air / platform to platform 
5.  Emergency services 

During  the  course,  each  delegate  is  required  to  demonstrate  the  ability  to  use  both  ground  and  platform 
auxiliary/rescue controls to safely lower the platform to the ground. 

In the final Operation section of the course, the candidates discuss the requirement to have a rescue plan. This 
is a learning  exercise where trainees are asked what they feel are the steps necessary to rescue. The relevant 
aspects  of when and how you would enact a rescue are then  presented  to them in  theory. One of the stages 
within the hierarchy of rescue is that of mid-air rescue – often referred to as Platform-to-Platform rescue. 

Also,  within  the  Operation  section  there  is  a  video which  depicts  a  MEWP travelling  in  a  rearward  direction, 
where  the  operator  fails  to  look  in  the  direction  of travel,  leading  to  an  impact that  causes  entrapment,  this 
emphasises the need and requirement for a rescue plan and having a nominated ground rescue person present. 

 
 
  
 
 
 OTHER TRAINING OFFERED BY IPAF 

In addition  to the operator training as detailed above IPAF offers a number of training  courses for differing roles 
and levels of experience and knowledge.  

IPAF PAL+ MEWP Operator Training 

IPAF  PAL+  is  an  optional,  additional  one  day  of  category-specific advanced  training  qualification  aimed  at 
operators working in higher risk or challenging environments. 

IPAF MEWPs for Managers 

Aimed at those who plan, supervise, or manage work at height activities with MEWPs. This course covers what 
managers  need to  know for safe  and  effective use  of  MEWPs  on  site,  including  planning,  conducting  a  risk 
assessment,  selecting  the  right  equipment  for  optimum  cost-efficiency, mitigating  all  possible  risks  and 
preparation of a rescue plan. 

MEWP RESCUE 

It is  the User’s  responsibility  to provide and prepare  a rescue plan,  as  documented in  various legislation,  i.e., 
Work at Height  Regulations,  Management of Health &  Safety at Work Regulations,  Construction  Design and 
Management Regulations, and the Health and Safety at Work Act. 

User is defined in BS8460:2017 Code of practice for the safe use of MEWPs as a: 

person  or  organization  that  has control  of  the  planning,  management,  and  use of  the  MEWP on  site  and  is 
responsible for the MEWP to be kept in a safe working condition 

1.  NOTE 1 This can include the person responsible for the site, principal contractor, or subcontractor. 
2.  NOTE 2 This is not necessarily the same as the operator 

IPAF and its members’ position has always been that IPAF’s role is not to provide training for platform-to-platform 
rescue as it is crucial that the User of the MEWP has put their own rescue plan in place which will be unique to 
their circumstances on the day. Rescue can differ significantly depending on the task, the environment, the types 
of MEWPs being used and the level of experience of the MEWP operator(s) and rescuer(s). The importance of 
the rescue plan is stressed  in all of IPAF’s training courses and guidance documents.  

MEWP operator training  cannot and  should  not try to duplicate  this, because  importantly, it is  impractical and 
inappropriate  to  provide specialist  training  such  as “platform to platform” rescue within  the  more general  and 
basic IPAF PAL Card training syllabus.  

IPAF, however, fully takes on board  the consequences  of this incident  and the  findings of the  coroner and as 
such understands  the urgency to review its current position.   

Proposal in response to the coroners’ findings 

In light of this incident IPAF proposes to bring this matter to the industry through its elected members at its board 
and council meeting to consider its current position on rescue plans. The next IPAF Council meeting will be held 
on 10th September 2024, and I will table the subject of Rescue from MEWPs including Platform-to-Platform with 
the members present. 

My recommendations to discuss with the IPAF Council will include: 

Forming an industry working group to discuss platform-to-platform rescue, including the following options:  

1.  Developing a separate practical based ‘module’ on platform-to-platform rescue  
2.  Producing specific guidance on platform-to-platform rescue and platform to ground rescue,  
3.  Preparing an enhanced pictorial toolbox talk 
4.  Creating a platform-to-platform safety video 

From experience, work groups of this type will take at least  6-9 months to prepare and produce the necessary 
presentation,  examinations etc.  

 
 INDUSTRY RESOURCES – PREPARED OR SUPPORTED BY IPAF 

•  Guidance on Emergency Rescue  
•  MEWP Rescue Procedures Toolbox Talk  
•  MEWP Rescue Plan Toolbox Talk  
•  CPA Plant Safety Group Publications  

IPAF has been involved in creating and updating  various documents, including Annex D of the CPA’s “Rescue 
of persons from MEWPs, and the British Standard BS8460:2017  – Code of practice for the safe use of MEWP 
which has information contained in Annex G (Informative) for an example of a rescue plan. 

For context in Annex B – BS8460:2017  Code of practice for the safe use  of MEWPs shows the following with 
regards to a hierarchy for rescue from MEWPs. 

 
 Yours faithfully, 

Head of Safety and Technical
Response from Ittsar (PDF)
RE: Inquest of Jason Vaughan Holland – Preven(cid:415)on of future Death Report

With regards to the content of the ITSSAR course syllabus ‘MISC 553 – Course Syllabus and Operator
Tes(cid:415)ng Standards’ and how ITSSAR expect their accredited training organisa(cid:415)ons to approach 
training and tes(cid:415)ng delivered on these machines.

ITSSAR follow the basis of the L117 approved code of prac(cid:415)ce for li(cid:332) trucks – operator training and
safe use as it outlines the following:

‘Even though the ACOP and guidance on training apply to stacking rider operated li(cid:332) trucks and do 
not explicitly cover all types of li(cid:332) truck, the general principles can be used as a guide when training 

operators of other truck types.’

‘The general guidance in paragraphs 97-181 covers a range of li(cid:332) trucks with forks, for example, 
industrial counterbalanced trucks, industrial reach trucks, rough terrain counterbalanced trucks,
variable reach trucks (telehandlers), side-loading trucks, container-handling trucks, ar(cid:415)culated trucks, 
pedestrian-operated trucks (pallet stackers), order-picking trucks, very narrow aisle (VNA) trucks and
straddle trucks. This is not an exhaus(cid:415)ve list.’

Some of the machine types listed within this publica(cid:415)on include VNA and order picking machines 

require the operator to be elevated to work.

The L117 publica(cid:415)on includes the following three types of training of which our course syllabus 
covers the first stage (basic):

What should training include?

Basic training: the basic skills and knowledge required to operate a li(cid:332) truck safely and efficiently.

Specific job training: knowledge and understanding of the opera(cid:415)ng principles  

Familiarisa(cid:415)on training: applying what has been learnt, under normal working condi(cid:415)ons on the job.

Basic and specific job training, which can be combined, should take place off the job.

With regards to sec(cid:415)on 5 of the regula(cid:415)on 28 report:

ITSSAR feel that under the basic training and tes(cid:415)ng standards we provide operators with sufficient 
skill and knowledge to operate the machine safely and efficiently. However, with specific regards to
rescue at height ITSSAR would like to outline the following poten(cid:415)al issues with compiling a training 
programme specifically for this type of rescue:







The operators o(cid:332)en a(cid:425)end training centres for basic training that are completely different to 

the working environments that they will be expected to operate in
The operators of the MEWP will not necessarily be the persons involved with rescue from
height as they are the operator who will be in the pla(cid:414)orm should such a rescue be 

necessary
A suitable and sufficient risk assessment will be required to be performed by the employer,
specific to the work being performed at height within their specific working environments.

With regards to poten(cid:415)al improvement areas iden(cid:415)fied within our course syllabus:

Within the knowledge sec(cid:415)on of the syllabus, we will request the training providers to include the
following addi(cid:415)ons:

 All work at height is properly planned and organised specifically stating the hierarchy of control
measures is as follows:

Avoid working at height where possible.


 Use work equipment or other measures to prevent falls, where work at height cannot be

avoided.

 Use work equipment or other measures to minimise the distance and consequences of a

fall, should one occur.

In addition:





Ensure that work at height on a MEWP should not be performed without prior agreement
and familiarisation by an operator to a company specific rescue plan relevant to the
machine type, task being performed and working environment.
Inclusion of the importance of having a safe system of work in place specifically relevant to
lone working that includes:

1. Assessing areas of risk including violence, manual handling, the medical suitability of the
individual to work alone and whether the workplace itself presents a risk to them;
2. Requirements for training, levels of experience and how best to monitor and supervise

them;

3. Having systems in place to keep in touch with them and respond to any incident.

ITSSAR instructors are all trained:

In instruc(cid:415)onal techniques and methods


 Hold operator cer(cid:415)fica(cid:415)on for the machine types they will be expected to deliver training 

and tes(cid:415)ng on.



Are recommended to analyse all tasks on the MEWP covered in training and compile suitable
lesson plans rela(cid:415)ng to the specific key points to achieve the elements, knowledge and skill 
detailed within the a(cid:425)ached course syllabus. 

ITSSAR would like to stress that they will be extremely keen to be involved in any future discussions
or groups that are compiled to help- improve training and tes(cid:415)ng standards within the industry.
Response from Lantra (PDF)
HM Coroners Office
Coroner’s Office
North Leicestershire and Rutland
Leicestershire County Council
Glenfield
LE3 8RA

06 September 2024

Dear Miss Butler

In response to your notification in reference to Regulation 28 Report to Prevent Future
Deaths dated and received 15 July 2024.

Lantra offer specific MEWP training. This training is designed in consultation with industry
and manufacturers and aligns to the National Occupational Standards and relevant Health
and Safety Legislation. This course ensures that operators have the underpinning
knowledge and practical skills to operate a MEWP safely. The course has a theory test and
a practical assessment to ensure operators have met the required level.

I have attached a copy of our Technical Guide, Operator Assessment Report and Theory
Test for your records.

Our course covers the theory of what to do in an Emergency, as shown from page 41 of our
Technical Guide, and is clear that it is the responsibility of the employer/user to ensure a
sufficient risk assessment and rescue plan is in place as referenced in various legislation
such as The Work at Height Regulations 4. Organisation and Planning. Management of
Health and Safety at Work regulations, The Health and Safety at Work etc. Act 1974.

Our primary sector is Agriculture, and as such it is very unlikely that sites will have two
MEWPS, therefore training in basket-to-basket rescue will not be of great assistance, as
such Lantra has not considered providing this training.

Our training is explicit that an operative should not be outside of the basket, meaning there
shouldn’t be any opportunity for an operative to get trapped. We will review our materials
and make sure that this message is conveyed in the strongest terms, following this guidance
will be the best way to mitigate any repeat of the incident you investigated.

However, we appreciate best practice is not always followed. Therefore, we will enhance our
course to increase the practical risk assessment aspect for learners to consider the rescue
means available relative to their employers’ premises.

For example, there will almost certainly be a Telescopic Material Handler on site, and these
can be fitted with a Personnel Platform – our Lift Truck training course covers the use of this,
and we will update our training materials to reference this.

In response to your findings, we intend to –

  Work directly with one of our competitors (NPORS)
to create a committee to confirm if a specific MEWP
Rescue Training Course has a place in the market. This is planned for the 1st of
October 2024.

 Update our training materials to highlight the use of a Personnel Platform as a

method for rescue. These will be launched to our network on 1st of November 2024.

 Update our training materials to highlight a specific MEWP rescue course which is

being created by one of our competitors (RTITB). This will be done once the course
has been created.
Include a 3rd element to our practical assessment which will be the completion of a
Risk Assessment, which will include creation of a rescue plan.



 Review and update our Theory Test Questions to ensure that MEWP Rescue is

covered. These will be launched to our network on 1st of November 2024.

 Update our Instructors Risk Assessment Guidance to ensure that they are aware of
the potential Risks and Emergency procedures. These will be launched to our
network on 1st of November 2024.

Should you need any further information please do not hesitate to contact me.

Yours faithfully

Head of Quality and Compliance (including Health & Safety)

All Word documents should be set as follows:
• Font: Arial
• Main body text size should be 11pt
• Margins: top, bottom, left, right set at 2.5cm
Response from Npors Ltd (PDF)
HM Coroners Office 
Coroner’s Office 
North Leicestershire and Rutland 
Leicestershire county council 
Glenfield 
LE3 8RA 

04 September 2024 

Dear Miss Butler 

I write to you in reference to regulation 28 Report To Prevent Future Deaths dated 
received 15 July 2024.  

We have two specific operator courses’ that cover the use of MEWPS which are N108 
MEWP Boom and N109 MEWP Scissor, the outcomes and objectives are designed 
around the NOS, Legislation and industry approved practices and are designed to 
ensure operators have the basic underpinning knowledge and practical skill to operate 
them safely within the workplace. The course syllabus covers: 

•  Dangers of working in the industry and operator’s responsibility 

•  Knowledge of manufactures handbook and legislation 

•  Major component parts  

•  Pre use inspection 

•  Driving- braking-steering controls 

•  Emergency lowering 

•  Configure machine for travel  

•  Configure machine for travel and manoeuvre safely on level/rough ground-

inclines- open areas- confined areas 

 
 
 •  Conduct all necessary safety checks including overhead and underground 

hazards  

•  Configure in readiness to carry out accessing tasks and varying heights 

•  Demonstrate knowledge and understanding of loading and unloading machine 

for transportation  

•  Carry out all end of shift shut down procedures   

During the course each operator is required to demonstrate the use of both platform 
and ground/ rescue controls to safely lower platform. The final stage of the course 
involves operator’s undergoing a theoretical and practical test whereby they must 
ensure that a safe system of work and rescue plan is in place before commencing and 
that they can then successfully demonstrate the use of ground/rescue controls. 

MEWP Rescue: 

It is the responsibility of the employer/user to ensure a sufficient risk assessment and 
rescue plan is in place as referenced in various legislation such as The Work at Height 
Regulations 4. Organisation and Planning. Management of Health and Safety at Work 
regulations, The Health and Safety at Work etc. Act 1974. 

NPORS has not considered providing training for platform-to-platform rescue as this 
will solely be the responsibility of the employer/user of the MEWP to put in place a 
rescue plan that will be unique to the activities/tasks/environment and types of MEWP 
in use on the day. 

Proposal in response to coroners’ findings: 

In light of this incident NPORS will arrange a subcommittee within the technical 
department to review our current position on rescue plans to be scheduled for 1st 
October 2024. NPORS will liaise with other lead bodies within the industry such as 
IPAF, ABA members, CITB to explore further on how this can be addressed however a 
timescale being placed on this will be determined by the responses.                        

 
 
       
 
 
 
 Yours sincerely, 

Quality Training & Development Director
Response from Rtitb (PDF)
We Are Committed | We Are Confident | We Challenge  

North Leicestershire and Rutland 
HM Coroner’s Office 
Leicestershire County Council  
County Hall 
Glenfield 
Leics  
LE3 8RAS 

7th August 2024 

RE: Jason Vaughan HOLLAND 0192-2023 

Dear Miss F Butler 

I am writing in response to your recent communication regarding the unfortunate fatality of Jason 
Vaughan Holland which I read with great sadness.  

I have reviewed the information you provided and appreciate the thoroughness of your investigation.  

I can confirm that our MEWP Basic Training course includes sessions and content on the Emergency 
Escape  and  Rescue  Plans.  I  have  supplied  excerpts  below  from  the  trainer’s  guide  for  reference. 
Please also find attached a copy of our instructor’s guide for your review.  

Introduction (page 5) 
Prior  to  carrying out  a training  course, an  appropriate  risk  assessment  should  be  completed  by  a 
competent person, in accordance with the Work at Height Regulations 2005. The risk assessment 
should be accompanied by a suitable lifting plan and appropriate emergency and rescue procedures.   

Session 2 – Regulations (page 47 - 53) 
By the end of this session, candidates will be able to: 

•  Recall  and  discuss  safety  legislation  that  applies  to  the  operation  and  use  of  a  Mobile 

Elevating Work Platform (MEWP) 

•  Discuss how relevant legislation relates to employer and employee duties under the Health 

and Safety at Work, etc. Act 1974. 

Lifting Operations and Lifting Equipment Regulations 1998 (LOLER) 

 
 
 
 
 
 
 
 
 
 
 
 
 •  Regulation 5 – measures are in place to prevent the risk of being crushed, trapped, struck or 

falling from the platform and necessary provisions for rescue.  

Working at Height Regulations 2005 (WAHR) 

•  A rescue plan, which should not rely on the emergency services, but instead may require a 

person on the ground capable of lowering the elevated platform.  

Session 5 – Hazards Associated with Siting MEWPs (page 103) 

By the end of this sessions, candidates will be able to: 

• 

Identify and discuss potential hazards that could be encountered during the siting of a Mobile 
Elevating Work Platform (MEWP). 

•  Discuss steps that can be taken to minimise the risks associated with siting a MEWP. 

Discuss with the candidates the importance of having a rescue plan in place and the importance 
of communicating it to all concerned. The content of a rescue plan should include: 

• Location of the ground control key - this should ideally be located in the base unit for ease of 
access or somewhere else at ground level where it can be quickly retrieved. 

• Appointment of the ground rescue person – this should be someone who knows the rescue plan 
and who is trained and authorised to operate the machine, including the emergency 
rescue controls. They should always be readily available in the event of an emergency. 

• How the alarm can be raised – this needs careful consideration, especially where the operator 
is working alone and may not be able to be seen from the ground. 

• How the rescue should be actioned and by whom – this would depend on the complexity of 
the operation and the risk of effecting a ground control rescue compared to the risk of the 
operator, possibly in a state of panic, trying to rescue themselves. 

Where possible the following order of priority should be followed: 

1. Let the operator attempt to rescue themselves by retracing their steps in reverse to attempt to 
resolve the issue. In the event of the MEWP being snagged or caught on an object, they should not 
attempt to free themselves. 

 
 
 
 
 
 
 
 
 
 
 
 
 2. Only allow trained and authorised ground rescue staff to operate the ground controls to effect a 
rescue. This should only be carried out if visibility and understanding of the situation on the 
platform is apparent. 

3. Other methods of emergency rescue are possible/available. However, these should all be 
thoroughly risk assessed and should only be conducted in conjunction with the manufacturer’s 
instructions, rescue plans or under the guidance/intervention of the emergency services and 
should also be in accordance with BS8460:2017. 

Session 6.3a – Controls and Instruments (page 106 - 107) 
By the end of this session, candidates will be able to: 

• Identify and demonstrate their knowledge of the Mobile Elevating Work Platform (MEWP) ground 
controls including emergency lowering controls 
• Explain and demonstrate the correct mounting/dismounting of a MEWP 
• Identify and demonstrate their knowledge of the MEWP platform controls 
• Demonstrate the correct procedure for deploying the extending platform. 

Emergency Lowering Procedure 

Remind the candidates of the importance of rescue plan (covered in a previous session). Re-
emphasise the importance rescue/escape plans when working with a raised platform. 

Confirm with the candidates their understanding that the first step would be to rescue 
themselves, where possible. However, where the person on the platform is unable to do this, for 
example, if they are unconscious, then the controls can be switched from platform to ground using 
the key controls on the chassis. This will enable someone at ground level to then lower the 
platform accordingly, enabling the safe rescue of the person on the platform. Emphasise that this 
procedure should only be carried out by someone who has been trained in the rescue procedures 
and is familiar with the machine and its controls. Refer the candidates to the manufacturer’s 
handbook where the location and function of the emergency lowering controls are explained. 

Explain that if the machine loses power with someone trapped at height on the platform, an 
operator on the ground would use manual controls, normally found on the chassis adjacent to the 
ground controls, to manipulate the platform back to its parked position. These controls function 
without any power supply. Careful planning should be undertaken as to the safest and most 
efficient way of getting the platform down. Again, explain that this should only be carried out by 

 
 
 
 
 
 
 
 
 
 someone who has been trained in the rescue procedures and is familiar with the machine and its 
controls. Refer the candidates to the relevant section of the manufacturer’s handbook for details. 

Note: This procedure should only be carried out in either the event of an emergency or where the 
process has been planned and risk assessed accordingly. 

Under close supervision, allow the candidates to demonstrate their ability to safely: 

• Activate the isolation switch, insert the key and switch between the ground and platform controls 
• Raise and lower the platform smoothly by using the ground controls, using good all-round 
observations 
• Raise the platform to the maximum height and then lower the platform using the emergency 
release lever 
• Isolate the machine and remove the key. 

Optional Session 2 - Handover of a MEWP and Specific Training (page 203) 

By the end of this session, candidates will be able to: 
• Discuss the requirements of the handover process for a Mobile Elevating Work Platform (MEWP) 
• Identify the need for specific training. 

The above emphasises the importance of incorporating the knowledge needed to implement 
escape routes when operating machinery in the workplace. Due to the complexity of each site and 
the tasks performed, we cannot specify a particular route to follow. It is the duty holder’s 
responsibility to ensure that a thorough risk assessment is conducted for the tasks at hand and to 
select suitable escape routes. These routes should be communicated to every team member.  

Thank you for your attention to this matter. If you require any further information or have 
additional questions, please do not hesitate to contact me. 

 (Head of Technical Services) 

Sincerely, 

RTITB

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