Prevention of Future Deaths reports · 2024

Caroline Staite

Regulation 28 report to prevent future deaths, reference 2024-0548, written 14 Oct 2024. A coroner writes one of these when an inquest reveals a risk that could cause further deaths unless something changes.

Date of report14 Oct 2024
Reference2024-0548
DeceasedCaroline Staite
CoronerHugh Bricknell
Coroner areaHerefordshire
CategorySuicide (from 2015) · Mental Health related deaths
Organisation namedHerefordshire and Worcestershire Health and Care NHS Trust
Sourcejudiciary.uk record · original PDF
Responses published1

The report

Text recovered by OCR from a scanned PDF. OCR is imperfect: check anything you rely on against the source PDF. Reproduced verbatim, including the scan's own layout.

HG Mark Bricknell
Senior Coroner
for County of Herefordshire

14th October 2024

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS

THIS REPORT IS BEING SENT TO: J Chief Executive, Herefordshire and Worcestershire
Health and Care NHS Trust.

1 CORONER

1am Hugh Gregory Mark Bricknell, Senior Coroner for County of Herefordshire

2 CORONER’S LEGAL POWERS

| make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and regulations
28 and 29 of the Coroners (Investigations) Regulations 2013.

http://www. legislation.gov.uk/ukpga/2009/25/schedule/5/paragraph/7

http://www. legislation.gov.uk/uksi/2013/1629/part/7/made

3 INVESTIGATION and INQUEST

On 18 March 2024 I commenced an investigation into the death of Caroline Ann STAITE. The
investigation concluded at the end of the inquest on 30 September 2024. The conclusion of the inquest
was Suicide.

4 CIRCUMSTANCES OF THE DEATH

A member of public on his way home from work, called at 2339 hrs on 8/3/24 stating he was on the Old
Bridge Hereford. They described a body with a backpack, dark clothes, and white trainers in the river
and stated the river was flowing fast, that the body had now moved into darkness but was heading
towards Victoria foot bridge.
Officers were deployed to speak with the informant and additional officers were dispatched to numerous
locations along the River Wye. A female body was recovered near the Canary Bridge, Hereford and
earacicd ANN prot ounces the female deceased at 0241 hours on 9/3/24. The deceased
was fully clothed. The deceased had no obvious injuries.

contacted the Police saying his sister had not been seen for 24 hours. Her name was
Caroline Anne STAITE born 2/6/72. The description matched that of the deceased and subsequent formal
identification provided confirmation.

5 CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to concern. In my opinion
there is a risk that future deaths will occur unless action is taken. In the circumstances it is my statutory
duty to report to you.

The MATTERS OF CONCERN are as follows. —

(1) The Neighbourhood Mental Health Team should ensure that their procedures are sufficiently robust
regarding the sifting of clients for consideration by Mind.

(2) The procedure for the return of patients from Mind to the care of the Neighbourhood Mental Health
Team should be transparent and encouraged if the Mind worker feels that is appropriate.

(3) If so requested by the Mind worker the patient should be returned to the care of the Neighbourhood
Mental Health Team and the involvement of the Mind worker discontinued.

ACTION SHOULD BE TAKEN

In my opinion action should be taken to prevent future deaths and | believe you, TM have
the power to take such action.

YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report, namely by
9 December 2024. |, the coroner, may extend the period.

Your response must contain details of action taken or proposed to be taken, setting out the timetable for
action. Otherwise you must explain why no action is proposed.

COPIES and PUBLICATION

| have sent a copy of my report to the Chief Coroner and to the following Interested Persons
CEO Herefordshire Mind.

! am also under a duty to send the Chief Coroner a copy of your response.

The Chief Coroner may publish either or both ina complete or redacted or summary form. He may send
a copy of this report to any person who he believes may find it useful or of interest. You may make
representations to me, the coroner, at the time of your response, about the release or the publication of
your response by the Chief Coroner.

14 October 2024

Signature
HG Mark Brickyell,/HM Senior Cdroner: Herefordshire

Responses

1 response published against this report on judiciary.uk. A response is a body's written reply to the coroner's concerns; publication is at the discretion of the Chief Coroner's office, so an absent response does not mean nobody replied.

Response from Herefordshire Worcestershire NHS (PDF)
Chief Executives Office 
2 Kings Court 
Charles Hastings Way 
Worcester 
WR5 1JR 

Tel: 

Email:  

www.hacw.nhs.uk 

9th December 2024 

HM Senior Coroner- H G Mark Bricknell 
HM Coroner’s Office  
Town Hall 
St Owen Street 
Hereford 
HR1 2PJ 

Dear Sirs, 

Re: Regulation 28: Report to Prevent Future Deaths in respect of Ms. Caroline Staite 

I am writing in response to your report to prevent future deaths dated 14th October 2024 addressed to 
me, I am grateful for the opportunity of responding to your concerns. 

The Trust is always keen to learn from any tragic incident and I hope that this response satisfies you 
that we have reviewed the issues raised appropriately.   

Following the very sad death of Ms Caroline Staite we identified some areas of learning following our 
internal patient safety review process which we believe cover the points you have outlined in your 
Regulation 28 Notice.  Whilst we were not called to the Inquest, which may have provided an 
opportunity for us to expand on the issues identified in our patient safety review, I hope that the 
information below provides you with confidence that the concern you have identified is being fully 
addressed. 

Your concern: Point 1 

The Neighbourhood Mental Health teams should ensure that their procedures are sufficiently robust 
regarding the safely of patients for consideration by MIND. 

Action: 
Since this time our Community Service Manager, Diane Topham, who oversees our Neighbourhood 
Mental Health Team has worked closely with the Herefordshire MIND service to co-produce a 
Standard Operating Procedure (SOP) for the Community Mental Health Link Worker Service in 
Herefordshire.  

I can inform you that the SOP has been implemented in draft form; it is currently going through our 
organisational ratification process for final sign off. 

Chief Executive: 
Chair: 

 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 We thought that it was important that the SOP clearly outlines the scope of the link worker role as 
follows: 

“People receiving a service from the Neighbourhood Mental Health Services can receive support from 

the Community Mental Health Link worker according to identified need.  These include: 

•  People where risk is currently being well managed. 
•  People who have been assessed, do not need the care of the Neighbourhood Mental Health 

Team but need support to access community services. 

•  People who have been under the care of a support worker and are ready for step-down but still 

have some social needs. 

•  People  ready  for  step  down  from  the  Neighbourhood  Mental  Health  Team  but  who  require 

community support to enable them to do this.” 

Your Concern: Points 2 and 3 

The process for the return of the patients from MIND to the care of the Neighbourhood Mental Health 
team should be transparent and encouraged if the MIND worker feels it is appropriate. 

If so, requested by the MIND worker the patient should be returned to the care of the Neighborhood 
Mental Health team and the involvement of the MIND worker discontinued. 

Action: 
The MIND Link workers now have established links with the Neighbourhood Mental Health teams and 
daily access to the ‘duty worker’ (registered professional) or Team Manager/ Clinical Lead, where 
they can identify any areas of concern with care and treatment plans.  

If the care and treatment plans indicated are beyond the knowledge and skill set of the Link worker 
(the acuity of the persons symptomology increases or risk increases) the person will be returned to 
the care of the Neighbourhood Mental Health team. It should be noted that the Link Workers do not 
need to wait for a planned meeting they can access the support of the Neighbourhood Mental Health 
team at any point within core working hours should this be clinically indicated.  

In addition, the Link Workers also have open access to the weekly multi professionals’ meetings in the 
Neighbourhood Teams should they wish to discuss a case. 

Conclusion 

I would like to thank you for drawing this matter to my attention, I confirm that the point you raised has 
been carefully considered and the response set out above. I confirm that I have no submissions to 
make about publishing this response. 

If you have any further queries do not hesitate to contact me. 

Yours faithfully 

Chief Executive

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